OPINION
Appellants Trishan Air, Inc. and Kerry Acquisitions, LLC (collectively Trishan) purchased an aviation insurance policy from Appellee Federal Insurance Co. (Federal). After an accident involving one of Trishan’s corporate jets, Trishan filed a claim with Federal. Federal denied coverage because the co-pilot had not undergone the training mandated by the policy’s pilot warranty. We affirm the district court’s summary judgment in favor of Federal due to Trishan’s failure to raise a material issue of fact regarding strict compliance with the pilot warranty, breach of the implied covenant of good faith and fair dealing, or bad faith. In addition, Trish *425 an’s claim for coverage under Coverage 29 of the policy was not properly raised in the district court.
I. BACKGROUND
Trishan retained David Wittwer (Wittwer) and the Buckner Company to procure the renewal of Trishan’s aviation insurance policy covering a Dassault Falcon 900 B aircraft. Trishan’s chief pilot informed Wittwer that Trishan sought a renewal policy that provided for second-in-command pilots’ compliance only with the training requirements of 14 C.F.R. § 61.55. 1
Arlington/Roe & Company (A/R) acted as the insurance broker for Trishan. Accordingly, Wittwer contacted Connie French (French) of A/R “to obtain a quote for the replacement policy from Starr Aviation.” 2 Sam Seybert (Seybert), Starr Aviation’s underwriter, determined that he could not provide a pilot warranty limited to the basic requirements listed in 14 C.F.R. § 61.55. As a result, Seybert transmitted a quotation to French that included a pilot warranty requiring pilots to complete ground and flight courses, including simulator training, for the make and model of the covered aircraft. In a subsequent email to French, Seybert clarified that the pilot warranty covered second-in-command pilots (SICs). 3 French forwarded this information to Wittwer, who understood that, “under the Starr Aviation proposal, the schooling requirements and simulator requirements would apply to back-up SICs.”
Wittwer subsequently requested a binder for the policy. The binder included a pilot warranty endorsement that provided:
It is required that the aircraft is operated by a two pilot crew at all times that has been approved by the named insureds [sic] chief pilot.
It is further required that such pilot(s) must have successfully completed a ground and flight recurrent/initial training course for the make and model operated within the past 18 months. Any such course must incorporate the use of a motion-based simulator specifically designed for the insured make and model/make and model series.
The policy contained a nearly identical pilot warranty and Exclusion F, which excluded coverage consistent with the pilot warranty provisions. 4
Scott Michael (Michael), Trishan’s chief pilot, was in command of the covered aircraft during the accident. Michael was unaware at the time of the accident that the Federal policy contained “commercial flight school and simulator training requirements” for second-in-command pilots. According to Michael, he would “have never, and would never, permit any pilot to operate any aircraft if that pilot did not meet both the applicable minimum requirements under federal regulations and any further training requirements set forth in the insurance policy covering the aircraft.”
Dennis Piermarini (Piermarini) served as the second-in-command for the aircraft during the accident. Piermarini had “45 years and 15,000 hours of flight experience *426 with 13,000 hours in jet aircraft.” He also “flew as co-pilot in the Falcon 900 as second-in-command for approximately five round-trip flights and a total of approximately nine hours of flight time.” Piermarini maintained that, if he had performed the simulator training, he “would have learned no new information or training that would have either alerted [him] to any condition or contributed to any of the actions that [he] took ...”
According to Michael’s expert witness report, Piermarini received “approximately 8-10 hours of static cockpit simulation of procedures, emergency procedures, placement of placards, markings, instrumentation and other operations of the aircraft.” Michael stated that this training was “very similar to simulator training, and in some cases better ...” After conducting “[a] check ride flight,” Michael believed that Piermarini “was well versed and proeedurally accurate in all particulars of the Falcons systems.” Piermarini also “flew in the jump seat as an observer on several flight legs ...” Michael opined that Piermarini’s failure to undergo simulator training would not have affected Piermarini’s qualifications to operate the aircraft.
In his declaration, Charles Tatum (Tatum), Trishan’s expert, stated that the accident would not have been prevented if the pilots had undergone simulator or ground training. In his expert report, Tatum opined that Piermarini’s “8-10 hours of static cockpit training [was] very similar to simulator training and in some cases better ...” Tatum concluded that “a full motion simulator course” would not have altered Piermarini’s qualifications “in the slightest.”
According to Seybert, “Starr Aviation considered] simulator training to be critical — particularly for purposes of emergency training, as there are a number of emergency procedures that can easily be practiced in a flight simulator that cannot be safely practiced in an actual aircraft.” (emphasis in the original). Seybert also stated that Piermarini “would not have been approved as a pilot [because] he had only flown a total of about 25 hours in the preceding four years ...”
Federal denied coverage for the accident because Piermarini “never attended any formal course relative to any Falcon aircraft” in violation of the pilot warranty and Exclusion F (emphasis in the original).
In its first amended complaint, Trishan alleged claims for breach of contract; tortious breach of the implied covenant of good faith and fair dealing; reformation; and declaratory judgment based on Federal’s denial of coverage. 5 The district court held that Federal’s denial of coverage comported with California law, as Trishan did not strictly comply with the pilot warranty. The district court granted summary judgment in favor of Federal, and Trishan filed a timely notice of appeal.
II. STANDARDS OF REVIEW
“We review the district court’s grant of summary judgment
de novo.” Hesse v. Sprint Corp.,
“Construction of a contractual insurance policy provision is a question of law and therefore subject to de novo review.”
Assurance Co. of America v. Wall &
Assocs.
LLC of Olympia,
“We review de novo a district court’s interpretation of law, including
*427
state law.”
Office Depot Inc. v. Zuccarini,
III. DISCUSSION
A. Substantial Compliance With The Pilot Warranty
Trishan asserts that summary judgment was improper because, under California law, it was not required to strictly comply with the pilot warranty to receive coverage. 6
There is a notable paucity of recent California Supreme Court precedent concerning an insured’s strict compliance with insurance warranties. However, the California Supreme Court has held that strict compliance may be required. In
McKenzie v. Scottish Union & Nat’l Ins. Co.,
By a warranty the insured stipulates for the absolute truth of the statement made, and the strict compliance with some promised line of conduct, upon penalty of forfeiture of his right to recover in case of loss should the statement prove untrue, or the course of conduct promised be unfulfilled. A warranty is an agreement in the nature of a condition precedent, and, like that, must be strictly complied with.... If the warranty be a statement of facts, it must be literally true; if a stipulation that a certain act shall or shall not be done, it must be literally performed.
Id.
at 555,
California Courts of Appeal have also articulated the necessity of strict compliance with warranties.
See Chase v. Nat’l Indem. Co.,
Trishan’s argument is premised on the warranty being a mere condition of the insurance policy, thus requiring only substantial compliance. This argument ignores the dichotomy between conditions relating to basic coverage, such as notice provisions, and conditions, like the pilot warranty, that are “an element of the fundamental risk insured.”
Root v. Am. Equity Specialty Ins. Co.,
Contrary to such variations in insurance provisions, Trishan seeks universal application of the substantial compliance doctrine untethered from the type of warranty at issue. However, strict compliance with pilot warranties serves as a necessary corollary of aviation insurance policies. “Federal courts uniformly enforce [pilot warranties] ... and for good reason. Pilot qualifications and experience are obviously factors bearing directly on the risk the insurer is underwriting.”
Old Republic Ins. Co. v. Gormley,
It appears self-evident that the [insured] could not reasonably have expected [the insurer] to afford coverage without regard to the identity and qualifications of those persons entrusted with flying the aircraft. In view of the relatively few persons qualified to fly a plane, and the obvious hazard to the occupants and to the aircraft from flights by unqualified phots, it is understandable that an insurer would insist on knowing who the proposed pilots were, evaluating their qualifications, and making its policy inapplicable to accidents involving pilots not disclosed to, nor approved by, the insurer. In our view, the pilot exclusion clause is unambiguous and accords with the reasonable expectations of the insured.
Id.
(internal quotation marks omitted).
9
The California Supreme Court’s emphasis on the importance of pilot warranties persuades us that California courts would require strict compliance with the pilot warranty.
See also Nat’l Union Fire Ins. Co. of Pittsburg v. Miller,
*430
Trishan relies on the substantial compliance doctrine utilized in cases involving statutory requirements. However, this precedent is inapposite. For example, in
Costa v. Superior Ct.,
The present appeal does not involve compliance with the informational purposes of a statutory scheme despite “inadvertent, good-faith human error.”
Id.
Instead, Trishan’s failure to comply with any aspect of the required training for co-pilots completely undermined Federal’s ability to negotiate and implement the terms of its policies. If adopted, the practical effect of Trishan’s proposition would be significant, as it would permit an insured to universally assert that only substitute performance, based on the insured’s subjective selection, would be necessary to receive coverage. This approach nullifies any specific requirement that an insurer relies upon in assuming the covered risk, and generates uncertainty on the insurer’s part regarding compliance.
See Everett v. State Farm Gen. Ins. Co., 162
Cal.App.4th 649, 656,
Our decision in
Nat’l Union Fire Ins. Co. of Pittsburgh v. California Cotton Credit Corp.,
*432
Even if the substantial compliance doctrine applied, summary judgment was nevertheless proper because Trishan did not comply with any aspect of the pilot warranty for co-pilots. A common analytical thread runs through the substantial compliance cases cited by Trishan: the insured’s noncompliance was typically minor and the insured complied with at least some of the specific requirements at issue.
See, e.g., McCormick v. Sentinel Life Ins. Co.,
Trishan elides the fact that it did not comply with the pilot warranty’s training requirements for co-pilots in any fashion. Instead, Trishan asserts that the pilot’s alternative training served as a substitute for the simulator training.
15
However, a complete failure to comply is not analogous to minor deficiencies.
See Aviation Charters,
Trishan also maintains that the pilot warranty cannot serve as an express warranty because of its ambiguity. Trishan’s argument is premised on the pilot warranty’s usage of the term “pilot(s)” as opposed to “pilots.” Trishan asserts that it complied with the warranty, because “pilot(s)” could be read as only requiring the chief pilot to undergo the simulator training.
“Policy language is ambiguous if it is susceptible of more than one reasonable interpretation in the context of the policy as a whole.”
Legacy Vulcan Corp. v. Superior Ct.,
Additionally, the parties’ negotiations reflect that co-pilots were covered by the warranty. “In determining whether policy language is ambiguous, we consider not only the face of the contract but also any extrinsic evidence that supports a reasonable interpretation.”
GGIS Ins. Servs., Inc. v. Superior Ct.,
The district court, therefore, properly granted summary judgment because no material issue of fact was raised regarding Trishan’s lack of compliance with the pilot warranty. 17
*434 B. Trishan’s Claims for Breach of the Implied Covenant of Good Faith and Fair Dealing And For Bad Faith
“California law recognizes in every contract, including insurance policies, an implied covenant of good faith and fair dealing.”
Brehm v. 21st Century Ins. Co.,
Trishan’s bad faith claim fails under California’s genuine dispute rule. “[A]n insurer denying or delaying the payment of policy benefits due to the existence of a genuine dispute with its insured as to the existence of coverage liability or the amount of the insured’s coverage claim is not liable in bad faith even though it might be liable for breach of contract.”
Id.
at 1237,
*435 C. Trishan’s Claim Premised On Coverage 29 of the Policy
Coverage 29 of the policy provided:
If a scheduled aircraft is not used inflight for more than the minimum lay-up period shown in the Declarations the named insured agrees to notify the Company as soon as practicable. At the end of the policy period, the Company will return a pro-rata percentage credit of the applicable premium for the entire period of the lay-up as shown under Coverage 29 in the Declarations.
The insurance provided by Coverage 29 shall not apply to any scheduled aircraft laid up because of any loss or damage covered by the Policy.
(emphases omitted).
Because Trishan’s complaint did not raise this claim, it was not properly before the district court.
19
See Wasco Prods., Inc. v. Southwall Tech., Inc.,
TV. CONCLUSION
California law requires strict compliance with a pilot warranty. Trishan failed to comply with any aspect of the warranty’s required training for co-pilots, and no material issue of fact was raised regarding insurance coverage.
Because there was a genuine question of coverage at the time the coverage determination was made, no material issue of fact was raised concerning Trishan’s bad faith claims.
AFFIRMED.
Notes
. This regulation contains basic qualifications for second-in-command pilots. See 14 C.F.R. § 61.55.
. Starr Aviation served as Federal’s program manager for policy underwriting.
. We utilize the terms "second-in-command” and "co-pilot” interchangeably in this opinion.
. The only difference between the binder's pilot warranty and the policy is the absence of the word "and” between "ground” and "flight” in the policy’s warranty.
. Trishan alleged additional claims against Wittwer, the Buckner Company, Starr Aviation, and A/R that are not at issue in this appeal. Trishan also did not oppose summary judgment on its reformation claim.
. Causation is not at issue in this appeal, as Trishan and Federal stipulated that Federal was not required to demonstrate a causal connection between the accident and any breach of the pilot warranty or Exclusion F.
. Trishan maintains that the California Supreme Court’s citation to
Sierra Milling, Smelting, & Mining Co. v. Hartford Fire Ins. Co.,
. Because this precedent is controlling, certification to the California Supreme Court is not required. See Cal. R. of Court 8.548(a) (“On request of the United States Supreme Court, a United States Court of Appeals, or the court of last resort of any state, territory, or commonwealth, the Supreme Court may decide a question of California law if: (1) The decision could determine the outcome of a matter pending in the requesting court; and (2) There is no controlling precedent.”).
. Trishan’s attempt to distinguish this case because it was the chief pilot who did not comply with the warranty, as opposed to a copilot, is unpersuasive. Trishan’s argument ignores the underlying premise for the California Supreme Court's ruling that an insurer has the right to assess the qualifications of pilots who may operate the covered aircraft.
See Nat’l Ins. Underwriters,
. In predicting the California Supreme Court’s resolution of the pilot warranty issue, we may also consult the decisions of other jurisdictions.
See Assurance Co. of America,
.
Nat’l Indem. Co.
v.
Demanes,
. The concern is evident in this case, as Federal specifically clarified to Trishan's agent that co-pilots must receive simulator training. Such clarification would be meaningless under Trishan’s approach, as its own subjective considerations regarding potential substitutes would be controlling irrespective of Federal's specific requirements. Additionally, the insurer's premium considerations are affected, as an insured would likely negotiate a premium based on the risk the insurer is
*431
willing to assume in view of the pilot warranty.
See, e.g., Aviation Charters, Inc. v. Avemco Ins. Co.,
. Relying on
BankAmerica Pension Plan v. McMath,
. Significantly, California does not treat all such provisions universally in terms of prejudice to the insurer. If the insured fails to comply with a notice provision or cooperation clause, the insurer must demonstrate that it was prejudiced by the non-compliance.
See Belz v. Clarendon Am. Ins. Co.,
. Trishan erroneously relies on
Cal-Air Conditioning, Inc. v. Auburn Union Sch. Dist., 21
Cal.App.4th 655,
. Trishan asserts that, because the pilot warranty lacks "precatory language warning that express compliance is required,” substantial compliance is justified. However, the pilot warranty expressly establishes the requirements for coverage. "This provision patently is in the nature of a condition
precedent
to coverage, not an exclusion from coverage.”
N. Am. Capacity Ins. Co. v. Claremont Liability Ins. Co.,
. Trishan also contends that its claim for physical damage loss survives summary judgment. Because this argument depends entirely on the substantial compliance doctrine, summary judgment was proper for this claim as well. The same is true for Trishan's argument concerning Exclusion F.
See Malcom v.
*434
Farmers New World Life Ins. Co., 4
Cal.App.4th 296, 301,
. Trishan contends that the genuine dispute rule is inapplicable because Federal failed to investigate the co-pilot’s alternative and substitute training. "The genuine dispute rule does not relieve an insurer from its obligation to thoroughly and fairly investigate, process and evaluate the insured’s claim.”
McCoy,
. Trishan raised this claim for the first time in its opposition to summary judgment.
. Trishan asserts that this claim was properly raised because Coverage 29 was mentioned during the deposition of Federal’s claim representative. However, in his deposition, the claim representative merely stated that he was unfamiliar “with the criteria under which the lay-up credit would be due to the policyholder” because it was "an underwriting issue.” The representative also stated that there was no record that Trishan made a claim under Coverage 29 after the completion of the policy period.
