TOWARD UTILITY RATE NORMALIZATION, Petitioner, v. PUBLIC UTILITIES COMMISSION et al., Respondents; PACIFIC TELEPHONE AND TELEGRAPH COMPANY et al., Real Parties in Interest.
S.F. No. 23668
Supreme Court of California
Oct. 25, 1978.
Petitioner‘s application for a rehearing was denied November 24, 1978.
22 Cal.3d 529 | 585 P.2d 491 | 150 Cal. Rptr. 1
Ann Murphy and Antonio Rossmann for Petitioner.
Janice E. Kerr, Hector Anninos and Robert T. Baer for Respondents.
Robert V. R. Dalenberg, Margaret deB. Brown and Christopher Lee Rasmussen for Real Parties in Interest.
RICHARDSON, J.—We consider whether the Public Utilities Commission (Commission) has properly exercised its power and fulfilled its statutory obligations in ordering the implementation of a new method of measuring and assessing charges for local telephone service usage. (Pacific Telephone & Telegraph Co. (1977) 82 Cal.P.U.C. 162 (Dec. No. 87584).) We conclude that it has.
Toward Utility Rate Normalization (TURN) is a nonprofit corporation organized under the laws of the State of California to represent, principally before Commission, the interests of residential consumers generally and specific consumer oriented organizations and constituencies.
At all times herein relevant real party in interest Pacific Telephone and Telegraph Company (Pacific), in the major metropolitan areas of California offered three types of residential telephone service: (1) a 60-local-message-unit allowance at $3.75 per month prior to 1974 (1 “message unit” was charged for each local telephone call made); (2) a
We describe in sequence certain relevant actions by petitioner, the Commission and Pacific. On July 23, 1974, the Commission issued its Decision No. 83162 (77 Cal.P.U.C. 117) which added a time factor to local billing by ordering Pacific, inter alia, to measure or account for local calls made by subscribers to Pacific‘s message unit services in increments of one message unit for each five minutes of usage or fraction thereof. In explaining its reasons for approving this innovative rate design concept the Commission said as follows: “The reason for instituting the timing of local messages is that the present rate structure fails to make any allowance for the fact that a customer who makes a five-minute call is charged one message unit at 4.5 cents whereas another customer who makes a six-hour call over the same route is also charged one message unit at 4.5 cents. Business customers’ holding times on a single call may in some cases last for an entire business day. Some residence customers also have extremely long duration calls. Under present pricing arrangements long duration calls cost only 4.5 cents on message rate service.” (P. 174.) This usage-sensitive rate design is known as single-message-rate timing (SMRT).
In Decision No. 83162 the Commission also found that while the present exchange message unit rate was 4.5 cents the evidence elicited at a hearing indicated that the cost to Pacific of an average local message was approximately 5 cents for approximately 4 minutes. The Commission in its decision therefore authorized Pacific to charge a message unit rate of 5 cents.
The Commission further required that the timing equipment to be installed by Pacific possess a capability for off-peak pricing. The periods of off-peak service were defined as during the hours of 11 p.m. to 8 a.m. daily and 8 a.m. to 5 p.m. on Sundays and holidays. However, the Commission delayed any differential treatment of on-peak and off-peak calls. Pacific did not have available the machinery necessary to provide on- and off-peak pricing and thus was unable to commence implementation of SMRT until March 29, 1976, when the new rate design was
June 7, 1976, in response to a separate general rate increase application filed by Pacific, the Commission staff sought an expedited interim order eliminating SMRT from lifeline service. On June 23, 1976, TURN, petitioner in the present proceeding, filed its motion for an expedited interim order eliminating SMRT from measured rate residential services generally. Thereafter, SMRT was instituted in San Diego, and appearances on the issue of SMRT were filed by numerous public and private entities including TURN.
On August 18, 1976, the Commission issued Decision No. 86248 (Pacific Telephone & Telegraph Co. (1976)) ordering that Pacific not institute single message rate timing for residential telephone service in any areas other than those where it was in operation as of the effective date of the order, pending further order on the subject by the Commission. Thus, implementation of SMRT was halted just prior to the date, August 22, 1976, that it was scheduled to commence in the western portion of the San Francisco Bay Area. However, Pacific completed the implementation of SMRT for business measured rate service in the San Francisco-East Bay, San Diego, Orange County, and the Los Angeles extended areas.
November 2, 1976, the Commission issued its Decision No. 86594 (Pacific Telephone & Telegraph Co. (1976) 80 Cal.P.U.C. 621) terminating existing residential SMRT within five days of the decision and requiring Pacific to waive regrade charges until June 30, 1977.
Thereafter, on July 12, 1977, after holding public hearings, the Commission issued its Decision No. 87584 which is the subject of the present dispute. This decision eliminated SMRT as to the 30-message-unit-lifeline service but retained it as to the 60-message-unit service for residential and business use. The decision also changed the measure for timing these calls so that overtime periods (beyond the five-minute base allowed per message unit) were to be measured in one-minute increments charged at 1 cent per minute rather than in five-minute increments as previously provided. The Commission further found that SMRT should include off-peak incentives in the form of the removal of timing from 5 p.m. to 8 a.m. on weekdays and all day on Saturdays, Sundays, and holidays. There was an additional order waiving
Before considering the principal issues herein we dispose of a preliminary matter. TURN did not file any application for rehearing of Decision No. 87584 but did file with us its petition for writ of review on August 11, 1977. The Commission and Pacific argue that TURN‘s petition is premature since it should have filed an application for rehearing before the Commission after Decision No. 87584 was issued. (
We find no merit in the Commission‘s contention that this matter is not properly before us because TURN is obliged to seek rehearing of the decision under dispute. The concept and application of SMRT has been worked and reworked by the Commission through a series of decisions first starting in July 1974. The presently disputed decision was itself rendered after a petition for rehearing was filed by both Pacific and TURN.
SMRT was first ordered implemented by a decision of the Commission in July 1974. Because the necessary machinery was not immediately available, SMRT was not actually instituted until March 1976. In June 1976 TURN filed a motion seeking to eliminate SMRT from residential service, the same end it seeks in the present hearing. The Commission took briefs in the matter and, after first staying further implementation of SMRT as of August 1976, ordered it eliminated in November 1976. However, the Commission then granted rehearing of its decision to eliminate SMRT and ultimately, by the decision presently under consideration, reversed itself again and ordered implementation of SMRT to 60-message-unit customers.
We find no statutory requirement that TURN seek rehearing of a decision following rehearing. Neither
In the present case the argument to eliminate SMRT was first presented by TURN in its brief of August 10, 1976. SMRT was thereafter temporarily eliminated and has subsequently been reinstated in a modified form. Throughout all these proceedings the issues have remained constant and have been considered repeatedly by all parties. We treat petitioner‘s administrative remedies as having been exhausted and its petition as properly before us.
1. Commission Compliance With Public Utilities Code Section 1705
TURN contends that Decision No. 87584 fails to comply with the requirements of
The scope of our review of a Commission decision is described in
Further, we have held that the findings of fact by the Commission are to be accorded the same weight that is given to jury verdicts and the findings are not open to attack for insufficiency if they are supported by any reasonable construction of the evidence. (Pacific Gas & Electric Co. v. Devlin (1922) 188 Cal. 33, 40 [203 P. 1058].) Moreover, as we observed in City of Los Angeles v. Public Utilities Commission (1972) 7 Cal.3d 331 [102 Cal.Rptr. 313, 497 P.2d 785], “When conflicting evidence is presented from which conflicting inferences can be drawn, the commission‘s findings are final.” (P. 351.)
Our examination of Decision No. 87584 reveals that the findings of fact and conclusions of law set forth therein are sufficient to meet the requirements of
Decision No. 87584, preliminarily, recites a full procedural history tracing the actions that have been taken involving SMRT. The Commission then describes its reasons for authorizing the implementation of SMRT as modified. It first notes that although a common belief exists that the cost of providing local telephone service is nominal, in fact local telephone service utilizes relatively high cost wire circuitry compared to the microwave transmission which is increasingly used for toll calls. The Commission then observes that since Pacific traditionally designs its system to leave an adequate margin for peak period capacity, a slowdown in the growth in peak period calling volumes will reduce the necessary expenditure for construction of local telephone exchange facilities. This, in turn, permits the elimination of unnecessary expansion with attendant savings in costs and further results in the conservation of natural resources such as the copper, lumber, and other building material normally consumed by new plant and equipment acquisition. The ultimate result is a saving to rate payers.
In addition to the goal of reducing the growth in peak period calling volume, the Commission also states that, by adopting SMRT, it sought to distribute the cost of telephone service more equitably among telephone service users, permitting those with the greater telephone use to pay proportionately more for their service. The Commission decision states that, “It is our long range goal to implement SMRT for all of Pacific‘s subscribers, both residential and business, in at least Pacific‘s metropolitan and mini-metropolitan rate areas” (Pacific Telephone & Telegraph Co., supra, 82 Cal.P.U.C. 162, 165 (Dec. No. 87584)), while acknowledging that by reason of equipment shortages a number of years would be required for full implementation.
At the conclusion of its lengthy discussion of the background for the ordered tariff changes the Commission lists 15 “findings of fact,” closing with the 2 conclusions to which TURN takes particular exception: “14. The increases in rates and charges and the other tariff charges authorized herein are justified. [¶] 15. The rates, charges, and other tariff changes authorized herein are just and reasonable, and present rates and charges, insofar as they differ therefrom, are for the future unjust and unreasonable.” (Dec. No. 87584, p. 18.)
Alleging that these two findings of fact are “The only findings that support the imposition of SMRT on 60 measured rate service . . . ,” TURN then contends that because flat-rate customers rather than the 60-message-unit customers allegedly make the longest telephone calls, the Commission abused its discretion in ordering SMRT to be implemented as to the latter group. The contention lacks merit.
Sixty-message-unit customers pay a lower monthly rate than flat-rate customers ($3.75 and $5.70, respectively). Accordingly, it is not necessary to provide the two classes of customers with precisely the same form of service. Further, as the Commission notes, it may be years before Pacific will have equipment capacity fully to implement SMRT. Flat rate customers represent approximately 80 percent of residential customers, with 60-message-unit customers constituting only 11 percent of residential customers. It is not unreasonable for the Commission, in ordering the implementation of SMRT, to proceed initially with the group that Pacific can most efficiently handle with its available billing equipment, namely, 60-message-unit customers. In addition, as various witnesses before the Commission noted, it is important for Pacific to obtain experience with
Clearly, the Commission in the present case has done far more than describe its bare-bones conclusory findings in the manner which we held insufficient in Greyhound Lines, Inc. v. Public Utilities Com. (1967) 65 Cal.2d 811 [56 Cal.Rptr. 484, 423 P.2d 556], and California Motor Transport Co. v. Public Utilities Com. (1963) 59 Cal.2d 270 [28 Cal.Rptr. 868, 379 P.2d 324]. On the contrary, in the present case we have been apprised of the reasoning behind and the basis for the Commission‘s decision to order implementation of SMRT. We conclude that the Commission‘s decision was well founded in practicality, being based upon the reasonable policy that those most heavily using the telephone network should pay proportionately more for their service, a principle that is almost uniformly applied in the rate designs for gas, electricity, and water service.
We observe that the decision in question contains a lengthy discussion of the background of the proposed change in addition to the 15 findings of fact. These findings are themselves, of course, distilled from the testimony of the numerous witnesses who testified before the Commission. (In the return to the writ of review and the memorandum of documents 550 items are listed, including over 7,000 pages of testimony taken before the Commission.) We have never held that an administrative decision must contain a complete summary of all proceedings and evidence leading to the decision. Rather we have repeatedly (Greyhound, California Motor) set as our standard a statement which will allow us a meaningful opportunity to ascertain the principles and facts relied upon by the Commission in reaching its decision. We conclude, in short, that the Commission has complied with the requirements of
2. Adequacy of Representation
Petitioner contends that the Commission failed adequately to represent the people of California because it neglected to obtain answers to numerous questions regarding the cost and revenue effect of SMRT before implementing SMRT and because it did not develop its own independent cost study of SMRT. Our examination of the record reveals no basis for this complaint.
Petitioner lists 20 questions which, it contends, must be answered before the Commission may institute the SMRT rate reform on any residential service. An examination of these questions, however, reveals that only practical experience with SMRT would provide the required answers. Particularly, such questions as “What is the impact of SMRT on revenues?” and “What will be the shifts in usage if SMRT with off-peak pricing is implemented?” can be answered only by hard data drawn from actual usage rather than from mere speculation. The Commission itself has earlier acknowledged this fact. “Theories as to the most appropriate rate design in a given industry are generally the products of experience and experimentation over time. These matters involve questions of basic policy which cut across the lines of particular cases and which are not susceptible to precise measurement or testing as to their effects, either environmentally or otherwise, in a given proceeding. . . . [¶] It is for this basic reason that changes in rate design are best left to a process of orderly evolution on a case-by-case approach, in order that the effects over time can be properly evaluated and the prevailing theories tested before being strictly and comprehensively applied.” (Peninsula Commute and Transit Committee (1973) 75 Cal.P.U.C. 243, 247.)
We also note that Decision No. 87584 is only an interim order within a general rate proceeding. The decision orders Pacific to file a report showing the estimated annual revenue effect (on a test-period basis) that would result from the rate modifications it ordered. Such a report is to be filed within 15 days of the effective date of the decision. The Commission will be able to consider the revenue impact in issuing its final order on SMRT.
TURN further argues that the Commission was remiss in not developing its own cost study of SMRT, noting that the Commission‘s decision recites that, “The Staff, because of time and manpower constraints, did not develop its own cost study.” (Dec. No. 87584, p. 8.) TURN construes
TURN specifically contends that the Commission ignored “the mandate of
As to
3. Equal Protection of Customers of Different Utilities
Petitioner further asserts that Decision No. 87584 results in a denial of equal protection to customers served by General Telephone Company of California (General) in that although it provides for on- and off-peak pricing for customers of Pacific, there is no mention of how the pricing for General will be resolved.
General provides measured rate (message unit) residential and business service both of which are subject to SMRT. Because of a lack of the
TURN alleges that the failure of the Commission to require General to provide off-peak pricing results in discriminatory rates which constitute a violation of the equal protection clauses of the United States and California Constitutions, and of
The sections cited by TURN provide in relevant part:
A reading of these sections in conjunction reveals that the Commission may reasonably allow contiguous utilities to use different methods of billing and charge different rates if there is a rational basis for so doing.
In this case, the evidence is undisputed that General does not have the necessary equipment to duplicate the billing system which Pacific is implementing. It is undeniably a reasonable exercise of the Commission‘s discretion to order an on- and off-peak pricing structure for Pacific which has the equipment to implement such a tariff system, but to allow General to apply SMRT 24 hours a day.
TURN fails to acknowledge that the Commission‘s decision seeks to fulfill two legitimate goals: (1) a shift to off-peak usage; and, equally important, (2) a fair apportionment of the cost of telephone service among users of the service. SMRT, even if applicable 24 hours a day, will help achieve the second goal.
As we noted in People v. Olivas (1976) 17 Cal.3d 236, at page 243 [131 Cal.Rptr. 55, 551 P.2d 375], “We have in a number of past decisions
It is apparent that the distinction made between the customers of Pacific and General bears a rational relationship to legitimate Commission goals and is a result of a proper and constitutional exercise of the Commission‘s discretion.
4. Refund of Regrade Charges
In February 1976 Pacific voluntarily waived the $11 regrade charge for residential customers changing from message unit service to flat rate service in those metropolitan areas undergoing conversion to SMRT. This was to minimize the impact of SMRT on those measured rate residence customers who might experience an increase in their telephone bill due to timing by allowing them to change to another form of service without charge.
By Decision No. 86594, effective November 8, 1976, the Commission eliminated all residential SMRT procedures and ordered Pacific to waive all regrade charges so that customers could once again reassess their options without penalty. The effect of the order, however, was to eliminate all regrade charges on residential regrade anywhere in Pacific‘s service territory, whether such regrade was related to SMRT or not.
By Decision No. 86602 (Pac. Tel. & Tel. Co. (1976) 80 Cal.P.U.C. 716) the Commission extended the effective date of Decision No. 86594. Pacific‘s subsequent petition for rehearing had the effect of staying Decision No. 86594 and returning the status of regrade charges to that previously established by Pacific, i.e., waiver from measured to flat service only in those affected areas.
Decision No. 87584 invalidates the extension of time and at the same time acknowledges the Commission‘s error in ordering an across-the-board waiver of regrade charges. The decision states, however, that since confusion had undoubtedly been engendered about SMRT it would
The decision does not order that past regrade charges be refunded and petitioner contends that the Commission‘s failure to order a refund of all regrade charges collected since November 8, 1976, results in an illegal confiscation of the affected ratepayers’ monies. A close examination of the admittedly confusing sequence of events indicates that this is not the case. Decision No. 86594, effective November 8, 1976, provided for a waiver of future regrade charges. It did not provide either for a refund of past collected regrade charges or for any other refund. Decision No. 86678 (Pac. Tel. & Tel. Co. (1976) 80 Cal.P.U.C. 785), dated November 23, 1976, granted rehearing of the decision providing for waiver and thereby stayed all waivers. On November 30, 1976, TURN petitioned for a modification of the grant of rehearing requesting, inter alia, that all residential regrade charges collected since November 2, 1976, be subject to refund. This petition for modification was denied.
A waiver of regrade charges in whatever form is completely discretionary with the Commission. The Commission may order one-way waiver (for changes from 60-message unit to flat rate), two-way waiver (either way between 60-message unit and flat rate) or decline to order any waiver at all. In the present case the Commission purposely declined to make regrade charges subject to refund. Because the Commission had the authority to refuse to order any waiver at all, its actions cannot be deemed to have resulted in an illegal confiscation of taxpayers’ monies.
Decision No. 87584 is affirmed.
Tobriner, J., Clark, J., and Manuel, J., concurred.
MOSK, J.—I dissent.
The convoluted history of the Public Utilities Commission‘s adoption of single message rate timing (SMRT) is a seemingly endless series of false starts, second thoughts, and reversals which does little credit to the administrative process.1 From this welter of indecision, however, there
We are the exclusive state court with jurisdiction to review commission decisions. (
The requirement of specific findings of fact and conclusions of law was added to
The decision under review contains 15 purported “findings of fact.”4 Of these, only findings 14 and 15 even arguably support the imposition of SMRT on 60-message-unit subscribers; but because items 14 and 15 are no more than statements of the ultimate finding that the new rates are “just and reasonable,” they cannot alone satisfy the requirements of the foregoing case law.
The irrelevance of each of the listed findings to the question before us is obvious. Indeed, this is implicitly conceded in the majority opinion, as it relies on none of them. Instead, the majority turn to other portions of the challenged decision and, apparently, to the record itself, and from these sources derive additional “facts” that assertedly support the decision. Thus it is said that because 60-message-unit customers pay a lower monthly rate than flat-rate subscribers, it is “not necessary” to provide them with “precisely the same form of service.” (Ante, p. 539.)5 The majority further recite that “it may be years” before Pacific will have enough equipment to fully implement SMRT and hence it is “not unreasonable” to begin by imposing the system on the relatively small class of 60-message-unit customers (ante, pp. 539-540);6 that “various witnesses before the Commission noted” that imposition of SMRT on that class will give Pacific experience with its effect on customer usage as a whole (ante, p. 539);7 and that 60-message-unit customers retain the ability to avoid any increase in charges either by switching to flat-rate service or “by limiting the duration of their on-peak local telephone calls to five minutes.” (Ibid.)8
The overwhelming objection to invoking any of these “facts,” however, is that none is a finding separately stated in the decision as required by
The majority here engage in precisely the kind of “gleaning” process we unanimously rejected in Southern Pacific. The “facts” relied on by the majority have apparently been disinterred not only from the body of the decision itself but also from a record consisting of 550 documents and over 7,000 pages of testimony. Given enough time and staff we could probably find at least some evidence in such a voluminous record to sustain virtually any order or decision. But the Legislature has wisely commanded the commission to provide us with explicit, “separately stated” findings to spare this court from having to search the record and speculate as to the factual basis of the decision.
Indeed, in this instance speculation is the only source available to support the conclusion of the majority. In its fourth interim opinion in the checkered history of this case, filed November 2, 1976, the commission expressly found it “unreasonable” to continue with SMRT for 60-message-unit residential service. (Dec. No. 86594, finding 1.)9 Certainly the ratepayers, as the consuming public, and we, as the reviewing court, are entitled in this fifth interim opinion to a recitation of the facts which assertedly rendered reasonable on July 12, 1977, that which was unreasonable on November 2, 1976, only eight months earlier. No such explanation is offered.
Past experience has taught us the strength and persistence of the tendency of the commission to make inadequate findings in the name of
I would annul the decision.
Bird, C. J., and Newman, J., concurred.
Petitioner‘s application for a rehearing was denied November 24, 1978. Mosk, J., was of the opinion that the application should be granted.
