MEMORANDUM OPINION AND ORDER
In this action plaintiff John Tormey charges that defendant General American Life Insurance Company, wrongfully denied him medical coverage due to a preexisting condition clause in his insurance plan. Tormey is seeking a declaratory judgment to the effect that General American is liable for his medical expenses (count I), and asserting claims of estoppel (count II), and bad faith (count III). 1 General American moves for summary judgment on the grounds' that ERISA preempts Tormey’s state law claims and that Tormey received all the benefits he is entitled to receive under the insurance-plan. General American further maintains that summary judgment is appropriate because there is no legal or factual support for an ERISA estoppel claim. For the following reasons, General American’s motion for summary judgment is granted.
RELEVANT FACTS
The following facts are taken from the statements of fact submitted by the parties pursuant to Local General Rule 12, and the responses thereto as well as other pleadings and exhibits submitted to the court in connection with the pending motion. John Tormey was a maintenance man at Tinley Court Retirement Home in Tinley Park, Illinois. Tinley Court providеd medical coverage to its employees through Principal Mutual Life Insurance Company (hereafter known as the Principal-Tinley plan). (Rule 12(M) ¶4). When Tormey stopped working at Tinley Court in January 1995, he elected to extend his medical coverage under the Consolidated Omnibus Budget Reconciliation Act of 1986 (COBRA), 29 U.S.C. § 1161, et seq. (Id. ¶ 5). Tormey received COBRA benefits until June 30,1995. (Id. ¶ 8).
On March 15,1995, Tormey began working as a maintenance man at M. Meyers Properties (hereafter known as Meyers). Meyers provided group medical coverage through Principal Mutual Life Insurance Company (hereafter known as the Principal-Meyers plan). (Id. ¶ 6). The Principal-Meyers Plan contained a 90-day probationary period and Tormey’s coverage began on June 12, 1995. (Id. ¶ 7). Tormey terminated his COBRA benefits shortly thereafter. (Id. ¶8). In August of 1995, however, Tormey’s supervisor,' Christina Epple, informed him that effective September 1, 1995, Meyers would have a new group plan issued by General American Life Insurance Company. The General American plan and the Principal-Meyers. plan were paid for by Meyers at no cost to its employees. (Id. ¶ 9).
*808 Catherine Boxall, an accounts representative from General American, visited Meyers in August 1995 to familiarize Tormey and four of his colleagues with General American’s medical coverage plan. (Id. ¶ 17). Boxall defined the plan’s preexisting condition clause for the group and addressed any concerns that the employees had regarding the provision. (Id. ¶ 18). Tormey explained that he had heart attacks in November 1993 and May 1995 and asked Boxall if that would affect his coverage. 2 Boxall asked Tormey if he was under a doctor’s care and Tormey replied that he was not, although the parties disagree about the precise wording of Box-all’s question. Boxall claims she asked Tormey if he had been under a doctor’s care within the past three months. (Id. ¶ 18 n. 3). Tormey’s deposition contains conflicting statements. At first, Tormey maintained Boxall asked if he was previously under a doctor’s care. However, he later states that Boxall asked if he was presently under a doctor’s care (emphasis added). (Pl.’s Dep. at 55-56, 60-61). In any event, Tormey claims that Boxall told him that his previous heart attacks were not preexisting conditions and that he would be covered under the plan. Therefore, Tormey did not investigate any alternative medical coverage or seek reinstatement of his COBRA benefits. (Rule 12(M) ¶ 20). Tormey’s coverage under General American began on September 1, 1995. (Id. ¶9).
John Tormey suffered his third heart attack on September 23, 1995 and three days later he had heart bypass surgery. (Id. ¶ 10). As a result, Tormey incurred numerous medical expenses, totaling $66,594.70. (Id.). In the ten months following Tormey’s heart attack, General American sent Tormey sixteen invoices indicating that it had paid for various medical services ranging from $12 to $380. 3 (Pl.’s Mem. in Resp. to Def.’s Mot. for Summ. J. at 10). The invoices submitted by General American were labeled; a majority of them were for X-rays, laboratory tests with cardiovascular physicians, and appointments with Tormey’s cardiologist, Dr. Eric Teplitz. (Id.). On October 15,1996, General American responded to an invoice from Christ Hospital for fees totaling $28,440.75 by stating, “This claim has been sent for pricing.” (Id. at 11).
General American investigated Tormey’s claim and discovered his two previous heart attacks. (Rule 12(M) ¶ 14). Following each of the first two heart attacks, Tormey underwent an angioplasty. - (Id.). After his second heart attack, Tormey’s treating cardiologist, Dr. Eric Teplitz, prescribed four heart medications (Coumadin, Norvasc, Zestril, and Lopid), which Tormey took on a daily basis between May 1995 and September 23, 1995. (Id. ¶ 14). In addition, Tormеy had office visits with Dr. Teplitz for his heart condition on May 12, 1995, June 7, 1995, and June 26, 1995. 4 (Id. ¶ 14). Based on his medical history and the provisions in the medical coverage plan, General American concluded that Tormey was not eligible for benefits because his heart attack was a preexisting condition. (Id. ¶ 15).
General American’s preexisting condition clause states:
You or your covered dependent has a “preexisting” condition if you or your covered dependent;
1. Has consulted a doctor;
2. Has taken prescribed medicine;
3. Is receiving or has received medical care for that condition in the three months before your coverage with this plan became effective.
Benefits will not be payable until оne of the following occurs;
*809 1. You or your covered dependent has gone three months without treatment or medication for the preexisting condition or a related condition.
2. You or your covered dependent has been insured under this plan for twelve months in a row.
(Id. ¶ 11; see also General American plan, Def.’s Ex. 3 at 43). However, the applicable definition of a preexisting condition is derived from the Principal-Meyers plan because the General American plan also contains the following plan replacement provision:
The plan will pay benefits for the preexisting conditions (otherwise excluded under the Preexisting Condition Limitations provision), but only for thé lesser of:
(a) the benefits provided under this plan without application of the preexisting conditions limitations; or
(b) the benefits provided under the prior plan.
(Rule 12(M) ¶ 12; see also General American’s plan, Def.’s Ex. 3, at 12). Therefore, when General American determined that Tormey’s heart problems were a preexisting condition, it did so under the definition from the Principal-Meyers plan:
A preexisting condition is a sickness or injury for which a person was confined or received medical treatment or service in the 90-day period before becoming insured for Medicаl Expense Insurance. No benefits will be payable for a preexisting condition until the earlier of:
-The date ending 90 consecutive days during which no confinement has existed or no treatment or service has been received for the preexisting condition;
-The date that a person has been insured for Medical Expense Insurance for at least 12 consecutive months and is Actively at Work (you) or not in a Period of Limited Activity (Dependent); and then benefits will be payable only with respect to confinement occurring after that date or to treatment or service received after that date. However, the preexisting conditions restriction will not apply to the first $2,000 of covered charges in the first 12 months that insurance is in force.
(Rule 12(M) ¶ 13; see also Principal-Meyers plan, Def.’s Ex. 2, at 28).
Due to Tormey’s medical history and the interplay of General American’s plan replacement provision with the preexisting condition clause in the Principal-Meyers plan, General American denied coverage for all but $2,000 of the medical expenses arising from Tormey’s September 23, 1995 heart attack. (Rule 12(M) ¶ 15). Tormey received an invoice stating that his claim was denied on February 20, 1996. (Letter from Donelli to Tormey 2/20/96, Initial Disclosure Statement; see also Def.’s Ex. 6). On the back of the invoice (and every invoice submitted by General American) was a brief paragraph describing the opportunity to request a review of General American’s decision. (Donelli Aff., Def.’s Ex. 4).
After Tormey’s coverage was denied, his wife telephoned Joan Donelli, an agent of General American who reviewed the claim, to object to the decision. (Donelli Aff., Def.’s Ex. 4). Donelli then obtained .various medical records, including Dr. Teplitz’s office notes from Tormey’s three previous visits, and forwarded the information to General American’s home оffice in St. Louis, Missouri for a frill review of the decision. (Rule 12(M) ¶ 25; see also Donelli Aff., Def.’s Ex. 4). The home office upheld Donelli’s decision denying coverage of Tormey’s third heart attack and General American informed Tormey that his coverage was denied in a letter dated March 19, 1996. (Letter from Donelli to Tormey 2/20/96; see also Def s Ex. 6). 5
Tormey filed suit on November 7, 1996 seeking a declaration that General American is liable for his medical expenses, and also asserting claims of estoppel and bad faith. (PL’s Compl. 1516). On March 14, 1997, *810 General American filed this motion for summary judgment on all counts.
ANALYSIS
A. Standard for Summary Judgment
Summary judgment is proper if the record shows that there is no genuine issue of material fact and that the moving party is entitled to judgment as a matter of law. Fed. R.Civ.P. 56(c). A genuine issue of material fact is present “if the evidence is such that a reasonable jury could return a verdict for a nonmoving party.”
Anderson v. Liberty Lobby, Inc.,
However, the nonmovant cannot rest on his pleadings, but must show that there is admissible evidence that supports his position.
Tolle v. Carroll Touch, Inc.,
B. ERISA Preemption
General American contends that ERISA preempts Tormey’s declaratory judgment, estoppel, and bad faith claims. “ERISA is a comprehensive statute designed to promote the interests of employees and their beneficiaries in employee benefit plans.”
Shaw v. Delta Air Lines,
Section 502(a) of ERISA governs deprivation-of-benefits claims. Lawsuits that fall within this section are completely preempted by ERISA, and are rechаracterized as arising under federal law.
Metropolitan Life Ins. Co. v. Taylor,
In Jass, the plaintiff sued a registered nurse employed by her insurance company for alleged negligence in denying her medical treatment. Thе court applied the Rice factors and found that the plaintiffs negligence claim was in reality a § 502(a) denial-of-benefits claim completely preempted by ERISA, because the issue could not be resolved without interpreting the benefits contract. Id, at 1489-90.
Tormey’s causes of action similarly fall within § 502(a). First, Tormey is a participant in the plan eligible to bring suit under § 502(a). Second, because General American denied coverage for his third heart attack, he is seeking to recover benefits under the plan. Third, because the plan’s preexisting condition clause is the main issue in this ease, the claim cannot be resolved without interpreting that provision’s language. His allegations are therefore completely preempted under § 502(a)(1)(B) and must be recharacterized as arising under federal law.
Tormey battles ERISA preemption by asserting that General American waived its right to proceed under ERISA because the plan states that “the policy is delivered in Illinois and is governed by its laws.” (Pl.’s Mem. in Resp. to Def.’s Mot. for Summ. J. at 4-6). The policy may be governed by Illinois law in general, but that cannot prevent ERISA preemption. One of the primary purposes of ERISA is to create uniform stаndards for employee benefit plans.
Shaw,
Although Tormey has never amended his original state court' complaint to add any ERISA causes of action, since he has made several ERISA claims in thе briefing of the pending motion, we will proceed to address the merits of Tormey’s potential claims under ERISA.
See Bartholet v. Reishauer A.G.,
C. Estoppel Claim
We begin by analyzing the merits of Tormey’s estoppel claim under ERISA. The estoppel claim is based on Boxall’s oral representation that his previous heart attacks were not preexisting conditions. Estoppel may be applicable to ERISA claims under certain circumstances.
Black v. TIC Inv. Corp.,
One of ERISA’s purposes is to protect the financial integrity of pension and welfare plans by confining benefits to the terms of the plan as written. For this reason, suits based on oral representations are generally prohibited.
Pohl,
In addition, Tormey has not shown the necessary elements of estoppel. A party asserting estoppel must show that: (1) the opposing party knowingly misrepresented or concealed a material fact; (2) the complaining party, not knowing the truth, reasonably relied on that misrepresentation or concealment; (3) the complaining party suffered detriment; and (4) the complaining party had no knowledge or convenient means of ascertaining the true facts.
Loyola Univ. v. Humana Ins. Co.,
D. Decision to Deny Benefits
Tormey also argues that defendant’s motion for summary judgment should fail because General American incorrectly denied medical coverage based on the plan’s preexisting condition clause. General American’s plan states that the plan administrator “shall have discretionary authority, shall determine eligibility for benefits, construe the terms of the plan and resolve any disputes which may arise with regard to the rights of any persons under the terms of the plan.” When a plan grants the plan administrator such discretionary authority, the Seventh Circuit reviеws the administrator’s decision under the arbitrary and capricious standard.
Brehmer v. Inland Steel Indus. Pension Plan,
General American based its decision to deny benefits on a statement from Tormey’s cardiologist, Dr. Teplitz, disclosing that between June 1, 1995 and September 1, 1995 Plaintiff was taking, on a daily basis, four prescribed medications for his heart condition and that Dr. Teplitz examined him on June 7, 1995 and July 6, 1995. According to the Principal-Meyers plan, 11 a preexisting *813 condition is a sickness or injury for which a person was confined оr received treatment or service in the 90 day period before becoming an insured. Tormey’s heart problem qualifies as a preexisting condition using this definition. The purpose of Tormey’s medications was to treat his heart condition. Similarly, his visits to Dr. Teplitz after his third heart attack were reasonably deemed “services” by the plan administrator. General American’s decision to deny Tormey medical coverage was not arbitrary and capricious because it was based on a reasonable interpretation of the preexisting condition clause.
Even though General American’s decision was not arbitrary and capricious, that decision might nonetheless require reconsideration if General American did not follow ERISA’s procedure and notification requirements when it denied Tormey’s claim for benefits.
See Halpin v. W.W. Grainger, Inc.,
(1) the specific reason or reasons for the denial;
(2) specific reference to pertinent plan provisions on which the denial is based;
(3) a description of any additional material or information necessary for the claimant to perfect the claim and an explanation of why such material or information is necessary;
(4) appropriate information as to the steps to be taken if the participant or beneficiary
without the preexisting condition limitation, or (b) the benefits provided under the prior plan. wishes to submit his or her claim for review.
29 C.F.R. § 2560.503 — 1(f).
The first denial letter General American sent to Tormey did not meet these standards. It merely stated that expenses incurred from Tormey’s third heart attack would not be covered because he had a preexisting condition. This explanation fails to meet the requirements of subsection (1) of § 2560.503~l(f). Although General American correctly exercised its discretion in concluding that Tormey had a preexisting condition, it failed to spteeify in the denial letter the basis underlying that decision. For instance, a brief description of Dr. Teplitz’ report would have sufficed.
See Donato,
General American’s first denial letter also violated the second requirement of 29 C.F.R. § 2560.503-l(f) because it did not refer to the pertinent plan provision upon which the denial was based. The letter states that the diagnosis is a preexisting condition. Although there is a preexisting condition clause in the medical coverage plan, unless the denial letter identified that provision, the participant would not know what rule justified the administrator’s decision. The result would be that the beneficiary would have no vehicle for contesting the decision.
See Wolfe,
“A decision to deny benefits under a plan covered by ERISA will be overturned when ‘(1) arbitrary and capricious, (2) not supported by substantial evidence, or (3) erroneous on a question of law.’ ”
Id.
at 393 (quoting Pe
ckham v. Board of Trustees,
This conclusion is not yet the end of the inquiry, however, because the case law of the Seventh Circuit clearly establishes that substantial compliance with the regulations is sufficient.
Halpin,
As part of the reviewing process, an agent of General American gathered additionаl medical records, including Dr. Teplitz’ office notes from Tormey’s three previous visits and forwarded the information to General American’s home office in St. Louis, Missouri. These records apparently disclosed Tormey’s two previous heart attacks and other additional evidence regarding his heart condition. Based on this information, General American decided to uphold the decision denying him coverage. The second denial letter contained more explicit reasons as to why Tormey’s third heart attack was not covered under the plan. General American had enough information to preclude their decision from being rendered arbitrary and capricious.
Moreover, the only remedy here is to provide Tormey with a more detailed account of the initial reasons for General American’s denial of benefits. As Tormey has already received a full account of the reasons, it would be futile at this point to order such a remedy.
Halpin,
CONCLUSION
For the foregoing reasons, General American’s motion for summary judgment is granted. While this Court is sympathetic to the medical afflictions of Mr. Tormey, we cannot conclude, under the current state of ERISA law, that a reasonable jury could return a verdict in his favor. The Clerk of the Court is therefore directed to enter judgment pursuant to Fed.R.Civ.P. 58, in favor of defendant and against the plaintiff.
Notes
. Tormey originally filed this action in the Chancery Division of the Circuit Court of Cоok County, Illinois. General American filed a notice of removal, alleging that because this claim is governed by ERISA, it presents a federal question under 29 U.S.C. § 1144. General American also asserted that the claim belongs in federal court pursuant to 28 U.S.C. § 1332 by virtue of the complete diversity of citizenship between the parties and the amount in controversy. The action was removed to this court on December 5, 1996.
. Tormey’s medical expenses associated with his May 1995 heart attack were paid in full by the Principal-Tinley plan. (Pl.'s Mem. in Resp. to Def.'s Mot. for Summ. J. at 2).
. General American sent 16 invoices to Tormey confirming coverage for approximately $3,082.05 of his medical expenses. (Pl.'s Mem. in Resp. to Def.’s Mot. for Summ. J. at 10; see also Pl.’s Ex. 4). However, General American alleges that it only paid $175 of these medical expenses. (Rule 12(M) ¶ 21).
.As part of General American’s investigation, Dr. -Teplitz answered a questionnaire providing the dates of Tormey’s office visits and general information concerning Tormey's prescribed medications. (Rule 12(M) 1124; Donelli Aff., Def.’s Ex. 4, at 3).
. Donelli, the plan administrator, has discretion to review Tormey's claim because the policy states that the plan administrator "shall have discretionary authority, shall determine eligibility for benefits, construe the terms of the plan and resolve any disputes which may arise with regard to the rights of any persons under the terms of the plan.” (Def.’s Mot. in Supp. of its Mot. for Summ. J. at 7).
. Neither party contests that the plan is an "employee welfare benefit plan” governed by ERISA, 29 U.S.C. § 1002(1), and that Tormey is a plan participant. 29 U.S.C. § 1002(7).
. Section 514 of ERISA states: "The provisions of this subchapter and subchapter III of this chapter shall supersede any and all state laws insofar as they may now or hereafter relate to an employee benefit plan.” 29 U.S.C. § 1144(a).
. Section 502(a) states: "A civil action may be brought — (1) by a participant or beneficiary—
(A) for the relief provided for in subsection (c) of this section, or
(B) to recover benefits due to him under the terms of his plan, to enforce his rights under the terms of the plan, or to clarify his rights to future benefits under the terms of the plan.”
."Complete preemption” under § 502 is distinguishable from "conflict preemption" which arises under § 514.
Rice v. Panchal,
. Tormey also argues that General Amеrican should be estopped from invoking its preexisting condition clause, or in the alternative, that it waived its right to invoke the clause because sixteen invoices were sent to Tormey stating that various medical tests pertaining to his heart condition had been paid for. (PI.’s Mem. in Resp. to Def.’s Mot. for Summ. J. at 10).
Vershaw
presents an analogous situation in which the court held that an insurance company is not liable for medical expenses paid by mistake before discovering within a reasonable time that a beneficiary has a preexisting condition.
Vershaw,
. The preexisting condition clause in the Principal-Meyers plan is the applicable definition because General American’s plan replacement clause provided the insured the lesser of: (a) the benefits provided under General American’s plan
. 29 U.S.C. § 1133 reads:
In accordance with regulations of the Secretary, every employee benefit plan shall-
(1) provide adequate notice in writing to any participant or beneficiary whose claim for benefits under the plan has been denied, setting forth the specific reasons for such denial, written in a manner calculated to be understood by the participant, and
(2) afford a reasonable opportunity to any participant whose claim for benefits has been denied for a full and fair review by the appropriate named fiduciary of the decision denying the claim.
. Incidentally, the denial letter also violates subsection (3) of 29 C.F.R. § 2560.503-1 (f) because it does not describe the additional material or information necessary to perfect a claim. However, under
Brehmer v. Inland Steel Indus. Pension Plan,
