This case probes the frontiers of the doctrine of personal jurisdiction in a context fraught with constitutional implications. The issue, simply put, is this: Can a Massachusetts-based court, consistent with the Due Process Clause, assert jurisdiction over a California resident who is alleged to have made a defamatory comment during an unsolicited telephone interview with a staff reporter for a Massachusetts newspaper? We conclude, on the facts of this case, that the lower court correctly disclaimed jurisdiction.
1. BACKGROUND
Inasmuch as the district court dismissed this suit for failure of the plaintiff to make a
prima facie
jurisdictional showing,
see Boit v. Gar-Tec Prods., Inc.,
Defendant-appellee Joseph M. Alioto is an attorney practicing in California. Among his other cases, Alioto is pressing a class action in the California courts against Ticketmaster-Southern California, Inc. (T-SC). T-SC, a California-based corporation, is affiliated with Ticketmaster-New York, Inc. (T-NY), a Delaware corporation. Both Ticketmaster entities are engaged in the business of selling ducats to entertainment events.
The litigation between T-NY and Alioto finds its genesis in the decision by the Boston Globe, a daily newspaper, to undertake an investigation into pricing practices on “Ticketmaster’s” part. 1 In conducting this investigation, a Globe reporter conversed by telephone with Alioto. The plaintiff does not allege, and the record does not suggest, that Alioto dialed the telephone or otherwise initiated the call. The record is equally barren of any showing that Alioto solicited the inquiry 2 or that more than one call occurred. It is clear, nevertheless, that Alioto, who was in California, knew when speaking that his comments would inform a story slated for publi *204 cation in a newspaper circulated chiefly in Massachusetts.
The investigation culminated in a front-page expose that hit the newsstands on Sunday, September 20, 1992, under the banner headline, “Rising ticket fees pad concert profits.” The ensuing article contained over fifty paragraphs. Well past the midpoint, the article mentioned mounting complaints about price gouging in New York and California. It then reported that “three class action antitrust lawsuits” had recently been filed “against Ticketmaster” in California. There followed the paragraph around which this controversy revolves (buried deep in the body of the article). We quote the allegedly offending paragraph in full, and, in the interests of context, add the beginning of the following paragraph.
Attorney Joseph M. Alioto, who filed one of the suits, charged that kickbacks are the key to Ticketmaster’s California monopoly. “They’re nothing more than a straight bribe,” he said.
Ticketmaster and its affiliates took on their California adversaries in typical aggressive fashion, ...
Based on this reported comment, T-NY brought suit against Alioto in the United States District Court for the District of Massachusetts. Invoking diversity jurisdiction, 28 U.S.C. § 1332 (1988), it alleged that Alio-to, with the requisite intent, conveyed and/or caused to be conveyed certain defamatory impressions of and concerning T-NY, namely, that T-NY engaged in bribery and related criminal conduct.
In due season, Alioto moved to dismiss. T-NY objected. The district judge heard oral argument and dismissed the action for lack of
in personam
jurisdiction, concluding that appellant failed to make the requisite showing at every stage of the obligatory jurisdictional inquiry under the due process clause.
See United Electrical Workers v. 163 Pleasant St. Corp.,
Plaintiff appeals. Because the court below dismissed the case on legal grounds, without convening an evidentiary hearing or resolving contested evidentiary questions, appellate review is plenary.
See United Electrical Workers v. 163 Pleasant St. Corp.,
II. ANALYSIS
To subject a non-resident defendant to its jurisdiction in a diversity case, a court — and for this purpose, a federal court exercising diversity jurisdiction is the functional equivalent of a state court sitting in the forum state,
see General Contracting & Trading Co. v. Interpole, Inc.,
*205 A. The State Statute.
The applicable Massachusetts statute, familiarly known as “section 3(c),” deals with torts committed by persons who have no ongoing relationship with the forum state. The language of this' provision tracks the Uniform Interstate and International Procedure Act, and differs significantly from other leading formulations.
See Murphy v. Erwin-Wasey, Inc.,
A court may exercise personal jurisdiction over a person, who acts directly or by an agent, as to a cause of action in law or equity arising from the person’s ...
(e) causing tortious injury by an act or omission in this Commonwealth....
Mass.Gen.Laws ch. 223A, § 3 (1986).
Although the lower court did not reach the question of jurisdiction under state law, we have pondered whether the case might more appropriately be dispatched on that basis. After all, “[i]t has long been a basic tenet of the federal courts to eschew the decision of cases on constitutional grounds unless and until all other available avenues of resolution [have been] exhausted.”
Aggarwal v. Ponce Sch. of Medicine,
In the first place, although logic suggests that, on these facts, the defendant cannot be said to have performed “an act” in Massachusetts, that suggestion is not easily reconciled with
Murphy.
There, we ruled that an allegedly tortious act committed outside the borders of Massachusetts, purposefully directed at the state and intended to cause injury there, could constitute an in-forum act -within the meaning of section 3(c).
See Murphy,
In the second place, because we are skeptical that defendant made any remark “of and concerning” T-NY, we harbor doubts whether defendant can be said to have inflicted any “tortious injury” within the meaning of section 3(e). 6 We are, however, hesitant to move beyond an expression of skepticism. At this stage of the proceedings, appellant has not had the benefit of an evidentiary *206 hearing or a comparable opportunity (say, access to the full-dress summary judgment protocol after a reasonable period of discovery) for presenting proof. Thus, it may be too early to reach the state-law issues.
To be sure, our reservations about one or both of these points might well be resolved upon closer perserutation. But there is no need to sally forth. Because it is apodictic that a jurisdiction-seeking plaintiff must satisfy the demands of not only state law but also the federal Constitution,
see Pleasant St. I,
B. The Due Process Clause.
Divining personal jurisdiction is “more an art than a science.”
Donatelli v. National Hockey League,
Even if a plaintiff succeeds in making these two showings, it is not home free. The defendant may nonetheless avoid having to defend in a strange place if it can establish that allowing the suit to go forward would be inconsistent with “fair play and substantial justice,”
International Shoe,
Following this analytic model, we first assess relatedness and purposeful availment in terms of their applicability to the case at hand. Finding them to be inconclusive in this rather odd situation, we then mull the extent to which considerations of fairness and substantial justice must influence our ultimate decision.
1.
Relatedness.
The requirement that a suit arise out of, or be related to, the defendant’s in-forum activities comprises the least developed prong of the due process inquiry.
See Pleasant St. I,
The Court has kept its own counsel on the question of whether, on the one hand, the two halves of the relatedness requirement are merely two ways of expressing the same thought or, on the other hand, they are meant to import different values into the jurisdictional equation.
See Helicopteros,
While we do not have occasion today to give fuller content to the relatedness requirement, 8 it is evident that the requirement serves two functions. First, relatedness is the divining rod that separates specific jurisdiction eases from general jurisdiction cases. Second, it ensures that the element of causation remains in the forefront of the due process investigation. Even if the facts are such that a court may not dismiss a given case for lack of relatedness per se, the relatedness requirement, in serving its second function, authorizes the court to take into account the strength (or weakness) of the plaintiffs relatedness showing in passing upon the fundamental fairness of allowing the suit to proceed.
In this vein, it is important to recognize that, when the defendant in a defamation action is a journalist’s source, the link between the defendant’s conduct and the cause of action is attenuated by the intervening activities of third parties, e.g., the reporter, the editor, the media outlet, and that those intermediaries shape, amplify, and occasionally distort the original utterance. This case illustrates the point. The original comment, technically a tort in its own right (if defamatory), inflicted no significant injury, except insofar as it led to republication in the ensuing newspaper article—and the form and tone of the republication was not by any stretch of the most active imagination within the defendant’s effective control.
2. Purposeful Availment. The question here must be phrased in terms of whether an individual who merely answers a telephone call, but, having done so, knowingly directs his comments into the forum state, may be said to have purposefully availed himself of the privilege of conducting activities in the state. 9
To answer the question, we begin by considering
McBreen v. Beech Aircraft Corp.,
The two conditions identified as salient in
McBreen
correspond to the two cornerstones of purposeful availment. One cornerstone is foreseeability.
See, e.g., Escude Cruz v. Ortho Pharmaceutical Corp.,
Courts are consentient that when, as in
McBreen,
the source of an allegedly defamatory remark did not initiate the pivotal contact, and the in-forum injury is not reasonably foreseeable, jurisdiction may not be asserted over the source based on the comment.
10
See, e.g., Madara v. Hall,
This case falls between the stools, for, although the source did not initiate the contact, the resultant in-forum injury was foreseeable. In this posture, the authorities are divided. Two courts have declined jurisdiction under such circumstances.
See National Ass’n of Real Estate Appraisers v. Schaeffer, Bates & Co.,
Having found the ease law in a muddle, we consider appellant’s invitation that we adopt the classic analogy for an out-of-state libel: the gunman firing across a state line.
*209
See Buckley v. New York Post Corp.,
The conclusion that we draw from this line of reasoning is that appellant has made only the most marginal of showings that Alioto purposefully availed himself of an opportunity to act in Massachusetts. And the weakness of this showing assumes decretory significance when we step back and evaluate the fairness of asserting jurisdiction in the totality of the circumstances.
3.
The Gestalt Factors.
In constitutional terms, the jurisdictional inquiry is not a mechanical exercise. The Court has long insisted that concepts of reasonableness must inform a properly performed minimum contacts analysis.
See, e.g., Woodson,
The gestalt factors are not ends in themselves, but they are, collectively, a means of assisting courts in achieving substantial justice. In very close eases, they may tip the constitutional balance.
See Burger King,
This aspect of the jurisdictional inquiry remains something of an unknown quantity. The gestalt factors have been applied by the Court only once (in
Asahi);
beyond mere mention, they have been discussed on rare occasions by the courts of appeals,
see, e.g., Gould v. Krakatau Steel,
We agree in principle with the Ninth Circuit. We hold, therefore, that the Due Process Clause bars a court from asserting jurisdiction over the person of a defendant if doing so would be fundamentally unfair. In this context, gauging fairness requires an assessment of reasonableness for, in certain circumstances, unreasonableness can trump a minimally sufficient showing of relatedness and purposefulness. We think, moreover, that the reasonableness prong of the due process inquiry evokes a sliding scale: the weaker the plaintiffs showing on the first two prongs (relatedness and purposeful availment), the less a defendant need show in terms of unreasonableness to defeat jurisdiction. The reverse is equally true: an especially strong showing of reasonableness may serve to fortify a borderline showing of relatedness and purposefulness.
See Donatelli,
a.
The Burden of Appearance.
The burden associated with forcing a California resident to appear in a Massachusetts court is onerous in terms of distance, and there are no mitigating factors to cushion that burdensomeness here. This burden, and its inevitable concomitant, great inconvenience, are entitled to substantial weight in calibrating the jurisdictional scales. Indeed, the Court has stated that this element, alone among the gestalt factors, is “always a primary concern.”
Woodson,
These are not empty words, for most of the cases that have been dismissed on grounds of unreasonableness are cases in which the defendant’s center of gravity, be it place of residence or place of business, was located at an appreciable distance from the forum.
See, e.g., Asahi,
Furthermore, as the court below observed, the circumstances surrounding this case sug *211 gest that the inconvenience to the defendant may not be coincidental. It is the rare libel case in which both the newspaper and the reporter, though amenable to process, are relegated to the sidelines at the behest of an avowedly defamed plaintiff. It is rarer still to discover that such a plaintiff has intentionally selected a forum in which punitive damages are unavailable, bypassing other fora in which such damages might be awarded.
Such considerations are important. One reason that the factor of inconvenience to the defendant weighs heavily in the jurisdictional balance is that it provides a mechanism through which courts may guard against harassment. It is firmly settled that a “plaintiff may not, by choice of an inconvenient forum, Vex,’ ‘harass,’ or ‘oppress’ the defendant by inflicting upon him expense or trouble not necessary to his own right to pursue his remedy.”
Gulf Oil Corp. v. Gilbert,
b.
Interest of the Forum.
The forum state has a demonstrable interest in exercising jurisdiction over one who causes tortious injury within its borders.
See Keeton v. Hustler Magazine, Inc.,
c.
The Plaintiff’s Convenience.
Given the sparseness of the record, it is difficult to say whether trying the case in Massachusetts would be more convenient for plaintiff than trying it in California. Certain key witnesses on the issue of injury may be in Massachusetts, including the reporter. But other key witnesses may well be residents of California. While we must accord plaintiffs choice of forum a degree of deference in respect to the issue of its own convenience,
see Piper Aircraft Co. v. Reyno,
d. The Administration of Justice. Apart from the possibility that plaintiffs action might be thought vexatious, see supra Part 11(B)(3)(a), the interest of the judicial system in the effective administration of justice does not appear to cut in either direction.
e.
Pertinent Policy Arguments.
One substantive social policy that seems to counsel against exercising jurisdiction is the widely shared interest in preserving citizens’ willingness to talk openly with the press. Forcing an individual to fly cross-country on the strength of one answered telephone call from a journalist likely would tend to dry up sources of information and thereby impede the press in the due performance of its proper function. Nonetheless, the Court has shied away from allowing First Amendments concerns to enter into the jurisdictional analysis.
See Keeton,
4. Tallying the Results. We begin the final phase of our analysis by retracing our steps. At the first stage of the due process inquiry, appellant succeeded in showing that its putative cause of action arose from, or related to, defendant’s contacts with the forum. See supra Part 11(B)(1). At the second stage of the inquiry, appellant succeeded in showing defendant’s purposeful availment. See supra Part 11(B)(2). On neither prong, however, did appellant demonstrate more than a bare minimum; we found its claim of relatedness enfeebled by the attenuated causal link between the allegedly defamatory utterance and the harm allegedly suffered, and its claim of purposefulness enfeebled by the fact that the defendant did not initiate either the telephone call or the resultant interview.
The frailty of appellant’s showings on the first two furcula of the due process inquiry required us to consider the gestalt factors and assess the reasonableness of an assertion of jurisdiction by a Massachusetts court. Doing so, see supra Part 11(C), we found that, while many of those factors possess little significance for purposes of this case, there is one factor — the defendant’s convenience — that stands out from the crowd. It is this factor that consistently has been declared deserving of the greatest weight in kindred cases. And it is this factor that may serve as an amulet to ward off vexatiousness and harassment. We now conclude, considering the totality of the circumstances, that defendant’s burden of appearance is so onerous that it renders the exercise of in personam jurisdiction unreasonable. This conclusion carries the day. A distant court cannot constitutionally exercise in personam jurisdiction over a non-resident defendant at the behest of a plaintiff who can muster only the most tenuous showings of relatedness and purposefulness if, as in this case, forcing the defendant to defend in the forum would be plainly unreasonable.
This is as it should be, for, at bottom, the dictates of due process demand that a court’s assertion of
in personam
jurisdiction comport with considerations of fair play and substantial justice.
See, e.g., International Shoe,
This case exemplifies the proper operation of the fail-safe device. It hardly seems fair, on the strength of a single remark uttered in the course of a single unsolicited telephone call from a Massachusetts-based journalist, to compel a California resident to defend a tort suit in a court 3000 miles away. The unfairness is heightened because the link between the remark and the injury has been attenuated by republication in the popular press. Our commitment to fair play and substantial justice precludes us from subjecting a person to the rigors of long-distance litigation on the basis of so gossamer a showing of causation and voluntariness.
We need go no further. When all is said and done, courts must assert jurisdiction, or abjure its assertion, with an eye toward fundamental fairness. Thus, here, the district court’s dismissal of the instant action for want of in personam jurisdiction must be
Affirmed.
Notes
. The article that capped this investigation makes no attempt to distinguish among coiporate entities (although it contains one vague reference to "Ticketmaster and its affiliates"). At no point does the article refer by name to either T-NY or T-SC.
. Although there is a passing allusion in the record to a press release issued by Alioto regarding the lawsuit against T-SC, there is no indication that he forwarded this release to Massachusetts or that it sparked the Globe's story.
. To be sure, the extent of the necessary jurisdictional showing varies depending upon whether a litigant asserts jurisdiction over an adverse party under a theory of "general" or "specific” jurisdiction.
See Donatelli v. National Hockey League,
. Appellant argues that we have already extended
Murphy
to the defamation arena in
Hugel v. McNell,
. Intuitively, it would seem hard to characterize the act of publishing an allegedly defamatory remark outside the forum state as an act within the forum state. In fact, no fewer than five courts applying long-arm statutes patterned after the Uniform Act have eschewed
Murphy's
reasoning in the defamation context and declined to assert jurisdiction on this basis.
See Reuber v. United States,
.In Massachusetts, a court has power to determine, as a matter of law, that a particular remark is not susceptible of any defamatory construction "of and concerning” the plaintiff, and, therefore, not actionable.
See Eyal v. Helen Broadcasting Corp.,
. In
Donatelli,
. At least one scholar reads a line of First Circuit cases as going beyond this point and proposing an innovative constitutional test.
See
Mark M. Maloney,
Specific Personal Jurisdiction and the "Arise From or Relate to" Requirement ... What Does it Mean?
50 Wash. & Lee L.Rev. 1265, nn. 118-130 & accompanying text (1993). In our view, these cases—which interpret the term "arising from” as that term is used in the long-arm statutes of Massachusetts,
see Fournier v. Best Western Treasure Island Resort,
. Appellant's efforts to reframe this question by hinting that Alioto instigated the call are unavailing. The burden of proving jurisdictional facts rests on the shoulders of the party who seeks to invoke the court's jurisdiction.
See McNutt v. General Motors Acceptance Corp.,
. Appellant characterizes
Hugel v. McNell,
. In examining the case law, we have considered' — and rejected — appellant’s suggested analogy to a line of fraudulent misrepresentation cases.
See, e.g., Ealing Corp. v. Harrods Ltd.,
. Withal, we recognize that a person speaking on the telephone is free to refrain from making defamatory statements in the same way that a person standing beside a telephone is free to refrain from calling a reporter. In terms of moral philosophy, both persons, by acting, commit acts of will.
. The approach that we endorse today differs slightly from that of the Ninth Circuit, which has crafted its own version of a sliding scale approach. The Ninth Circuit’s methodology, as we understand it, incorporates the element of purposefulness into the third prong of the inquiry, and weighs it against the remaining considerations of reasonableness.
See Core-Vent Corp. v. Nobel Indus. AB,
