OPINION
I. BACKGROUND
William J. Pickert is ninety-six years old, nearly blind, extremely hard of hearing, and confined to a wheelchair. Starting in 1987, Pickert held an investment account with MPV Securities. At different times, various brokers handled his account, and in 1993 it was assigned to Steven D. Ircha. Shortly thereafter, a junior associate of Ircha, Vikram Manhas, took over Pickert’s account. Manhas remained Pic-kert’s sole broker until he left MPV in 2005. While acting as Pickert’s broker, Manhas swindled Pickert out of $400,000. This duplicity occurred in two stages. First, in 2001, Manhas transferred bonds valued at approximately $160,000 from Pic-kert’s MPV account to an account that Manhas had opened at Ameritrade under the false name of “Emmanuel Tramond.” Manhas controlled the Tramond account and used the funds therein for his own purposes. Second, in 2004, Manhas transferred bonds valued at approximately $240,000 from Pickert’s MPV account to another account that Manhas had opened at Ameritrade under Pickert’s name without Pickert’s knowledge and through the use of forged documents. As with the Tramond account, Manhas used the $240,000 for himself. Pickert did not realize anything had happened at the time of either transfer. The illegal transfers were not discovered until after Manhas had left MPV in 2005. Ultimately, the state of Delaware brought criminal charges against Manhas, but he has since fled the United States.
On May 17, 2006, Pickert filed a complaint against MPV and Ameritrade in the Superior Court, asserting claims for violations of the Delaware Consumer Fraud Act, the Delaware Securities Act, and the federal Rule 10b-5, as well as common law claims of negligence and breach of contract. Because Pickert had entered into a predispute arbitration agreement in connection with his status as a customer of MPV, Pickert was forced to amend his suit on August 2, 2006, dropping MPV Securities from the complaint. Ameritrade offered to participate in the arbitration in order to resolve the entire dispute in one proceeding, but Pickert rejected that offer. On October 13, 2006, Ameritrade moved to dismiss the amended complaint or, in the alternative, to stay the lawsuit pending the resolution of the arbitration. The court agreed to stay the suit and it remains stayed today.
On September 5, 2006, Pickert commenced an arbitration before the National Association of Securities Dealers (“NASD”) against MPV. On November 17, 2006, MPV submitted its answer to Pickert’s claims denying liability and alleging a third-party claim for contribution against Ameritrade. Although Ameritrade was not a party to any sort of arbitration agreement with MPV or Pickert, Ameri-trade was obligated by NASD rules to arbitrate the claim alleged against it by MPV because both MPV and Ameritrade were NASD member firms. Ameritrade unsuccessfully sought to have the contribution claim asserted against it dismissed, and the arbitration panel proceeded with the case. The panel refused, over the
On February 8, 2008, the arbitration panel issued its decision. The panel concluded that MPV and Ircha were negligent, that “the Delaware Consumer Fraud Act applied to these facts and that MPV and Ircha are jointly hable for those actions.” The panel directed MPV to pay Pickert compensatory damages of $160,000 with respect to the bonds stolen in 2001, plus interest in the sum of $49,082.98; compensatory damages of $240,000 for the bonds stolen in 2004, plus interest in the sum of $43,839.27; attorneys’ fees of $55,187.50 pursuant to the Delaware Consumer Fraud statute and the contract between Pickert and MPV; $1,200,000 of “treble damages” pursuant to the Consumer Fraud Act; and reimbursement of Pic-kert’s $250 filing fee. With respect to the third-party contribution claim against Am-eritrade, the panel determined that Ameri-trade was hable to MPV for 50% of the damages it owed to Pickert.
On March 7, 2008, Ameritrade commenced this action for vacatur of the Award. One month later, Pickert filed an answer, counterclaim, and third-party claim against MPV. On April 18, 2008, MPV filed an answer, counterclaim, and cross claim. Following negotiations between counsel, the parties agreed that all of the outstanding claims, counterclaims, and cross claims could be resolved through motions for summary judgment.
The parties’ contentions may be briefly summarized. Pickert asks the Court to uphold the award of the arbitration panel. Pickert argues that Ameritrade and MPV are impermissibly seeking de novo review of the award and stresses that neither Ameritrade nor MPV has met the statutory requirements for vacatur. MPV and Ircha contend that the arbitration award must be modified for three reasons. First, they argue that the arbitration panel exhibited a manifest disregard of the law by finding them liable for a violation of the Delaware Consumer Fraud Act when the panel only found them to be negligent. Second, they argue that the arbitration panel ignored key evidence by refusing to compel Pickert’s testimony during the evi-dentiary hearing. Third, they contend that the panel clearly disregarded the law by awarding, in effect, quadruple damages instead of triple damages. Finally, Ameri-trade challenges the panel’s decision to hold it liable for half of the damages awarded under the Consumer Fraud Act, arguing that the panel decided an issue that was not properly before it because no party made a claim at arbitration against Ameritrade under that Act.
II. STANDARDS
Summary judgment is appropriate where “there is no genuine issue as to any material fact and ... the moving party is entitled to a judgment as a matter of law.”
1
A motion for summary judgment is the “common [method] for this court to determine whether to vacate or confirm an arbitration award.”
2
This is true under either the Delaware Uniform Arbitration Act
3
or the Federal Arbitration Act
(1) where the award was procured by corruption, fraud, or undue means;
(2) where there was evident partiality or corruption in the arbitrators, or either of them;
(3) where the arbitrators were guilty of misconduct in refusing to postpone the hearing, upon sufficient cause shown, or in refusing to hear evidence pertinent and material to the controversy; or of any other misbehavior by which the rights of any party have been prejudiced; or
(4)where the arbitrators exceeded their powers, or so imperfectly executed them that a mutual, final, and definite award upon the subject matter submitted was not made. 9
Moreover, the FAA authorizes courts to modify arbitration awards in the following circumstances:
(a) Where there was an evident material miscalculation of figures or an evident material mistake in the description of any person, thing, or property referred to in the award.
(b) Where the arbitrators have awarded upon a matter not submitted to them, unless it is a matter not affecting the merits of the decision upon the matter submitted.
(a) Where the award is imperfect in matter of form not affecting the merits of the controversy. 10
Arbitration awards, however, are not lightly disturbed, and “Courts must accord substantial deference to the decisions of arbitrators.”
13
When considering “whether the arbitrator exceeded its authority,” the Court must “resolve all doubts in favor of the arbitrator.”
14
In fact, “[a] court’s review of an arbitration award is one of the narrowest standards of judicial review in all of American jurisprudence.”
15
When “an arbitration award rationally can be derived from either the agreement of the parties or the parties’ submission to the arbitrator, it will be enforced.”
16
Moreover, there is a presumption that the arbitration panel acted within the scope of its authority, and “this presumption may not be rebutted by an ambiguity in a written opinion.”
17
To successfully convince the Court to vacate the award of an arbitration panel, the movant must show “something beyond and different from a mere error in the law or failure on the part of the arbitrators to under
III. ANALYSIS
The motions for summary judgment filed by MPV and TD Ameritrade ask the Court to vacate and modify the arbitration panel’s award based on several theories. First, MPV and Ircha seek to vacate the arbitration award because the panel refused to compel Pickert to testify at the evidentiary hearing, and therefore failed to consider pertinent evidence. Second, MPV and Ircha seek to vacate the portion of the award based on the Delaware Consumer Fraud Act (“DCFA”), arguing that the act was inapplicable because there was no finding of fraud. Third, to the extent the award under the DCFA is valid, MPV and Ircha seek to modify it, claiming that the panel miscalculated the treble damages. Finally, TD Ameritrade seeks to vacate the portion of the award directing it to pay 50% of the trebled damages because no party to the arbitration filed a claim against Ameritrade under the DCFA. I will address each argument in turn.
A. Pickert’s Testimony
MPV and Ircha contend that the arbitration award should be vacated because “the arbitrators were guilty ... in refusing to hear evidence pertinent and material to the controversy.” 22 Specifically, the arbitration panel refused to compel the 96-year-old, wheelchair-bound, nearly deaf and blind Pickert to testify at the evidentiary hearing and instead admitted into evidence a videotaped deposition over the objection of MPV and Ircha. The deposition was taken in the course of Pickert’s litigation against TD Ameritrade and Pickert was cross-examined by counsel for Ameritrade. Moreover, counsel for MPV and Ircha were invited to attend and participate in that deposition but they declined to do so.
Certainly, in refusing to compel Pickert to testify and subject himself to cross examination by counsel for MPV and Ircha, the arbitration panel did refuse to hear evidence pertinent to the controversy. However, the mere “refusal to hear evidence does not automatically require the vacatur of an award: ‘[i]t is well settled that arbitrators are afforded broad discretion to determine whether to hear evi
Here, MPV and Ircha have failed to prove that they were “denied a fundamentally fair hearing and consequently suffered prejudice.” 26 Most importantly, the arbitration panel’s written award itself states that “[t]he Panel ruled that Claimant’s sworn testimony was, at best, neutral for Claimant.” 27 Consequently, there is no evidence that MPV and Ircha “suffered prejudice” as a result of the admission of Pickert’s deposition testimony. Moreover, there is no evidence that the Arbitration panel’s refusal to compel the feeble and elderly Pickert to testify in person constituted a “most egregious error.” MPV and Ircha complain that they were denied the fundamental right to cross examine an adverse witness, but the evidence here shows that counsel for both MPV and Ircha were given an opportunity to cross examine Pic-kert at his videotaped deposition; MPV and Ircha simply declined to do so. Because they have failed to demonstrate that the hearing was fundamentally unfair, MPV and Ircha’s motion for summary judgment under 9 U.S.C. § 10(a)(3) is denied.
B. The Delaware Consumer Fraud Act
MPV and Ircha further argue that the portion of the award granting damages under the Delaware Consumer Fraud Act must be vacated because the arbitration panel acted in manifest disregard of the law. In support of this argument, MPV and Ircha point to the written award issued by the panel. In it, the panel concluded that “Respondents MPV and Ircha were negligent,” that “[t]he Delaware Consumer Fraud Act applied to these facts and Respondents MPV and Ircha are jointly liable for those actions,” and that “[a]ll of Claimant’s other claims are denied.” 28 MPV and Ircha argue that these three statements demonstrate that the arbitration panel acted in manifest disregard of the law, because the Delaware Consumer Fraud Act does not punish acts of mere negligence. 29 It was Manhas, they contend, who perpetrated the fraud; not MPV and not Ircha.
Nevertheless, MPV and Ircha concede that they could be held accountable for Manhas’s deception by virtue of
respon-deat superior
liability, but they argue
(a) it is of the kind he is employed to perform;
(b) it occurs substantially within the authorized time and space limits;
(c) it is actuated, at least in part, by a purpose to serve the master; and
(d) if force is intentionally used by the servant against another, the use of force is not unexpectable by the master. 33
More recently, the Superior Court has cited section 229 of the Restatement to list factors a court should consider in determining whether an employee’s conduct is within the scope of employment. Those factors include “whether or not the act is one commonly done by such servants; the time, place and purpose of the act; whether or not the act is outside the enterprise of the master; whether or not the master has reason to expect that such an act will be done; the similarity in quality of the act done to the act authorized; the extent of departure from the normal method of accomplishing an authorized result; and whether or not the act is seriously criminal.” 34
Here, the employee, Manhas, was charged with maintaining and managing the investment accounts of Piekert, a client of the employer, MPV. In the course of his employment, Manhas necessarily had access to Pickert’s investments, and Manhas necessarily traded those investments. In the process of his dealings with Pickert’s accounts, Manhas helped to generate commissions of $290,386.00 for MPV. On two occasions while dealing with Pickert’s accounts, Manhas stole bonds. One might reasonably argue that the circumstances track the language of the Restatement, because dealing with Pickert’s bonds was the kind of work Manhas was “employed to perform,” because his theft occurred “substantially within the authorized time and space limits” of MPV, and because the illegal activity was “actuated, at least in part, by a purpose to serve the master” since Manhas was generating commissions for MPV.
35
Furthermore, one might reasonably argue that Manhas’s theft “was not unexpectable”
36
in light of the fact that MPVs own Compliance and Supervisory Procedures Manual warned of the need to supervise employees like Manhas lest vio
Ultimately, however, this Court does not need to decide whether or not Manhas was acting within the scope of his employment because it need not engage in a de novo review of the arbitration panel. The question is close enough to conclude that the panel did not act in manifest disregard of the law when it held MPV and Ircha liable under the Delaware Consumer Fraud Act. 38 The written award issued by the panel did not articulate this vicarious liability theory and did say only that MPV and Ircha were negligent, but “[a] mere ambiguity in the opinion accompanying an award, which permits the inference that the arbitrator may have exceeded his authority, is not a reason for refusing to enforce the award.” 39 Indeed, “[arbitrators have no obligation to the court to give their reasons for an award.” 40 Consequently, the award will not be vacated.
C. Treble Damages
MPV and Ircha also contend that the panel made a blatant error when calculating damages under the Delaware Consumer Fraud Act. The DCFA provides for treble damages in certain circumstances: “If a private cause of action is brought by the victim of a violation of this subchapter, and said victim was 65 years of age or older or a disabled person when the violation occurred, the victim shall be entitled to recover 3 times the amount of the victim’s compensatory damages if a violation of this subchapter is established. Such treble damages shall be in addition to any other damages to which the victim is entitled pursuant to common law or other provisions of the Delaware Code.” 41 Here, Pickert was over the age of 65 at the time of the offending conduct, and the arbitration panel apparently decided to award treble damages pursuant to this provision. In the award, the panel wrote, “Respondents MPV and Ircha are liable, jointly and severally, and shall pay to Claimant treble damages in the sum of $1,200,000.00 pursuant to the Delaware Consumer Fraud statute.” 42 This declaration, however, was in addition to earlier statements instructing MPV and Ircha to pay compensatory damages for the bonds stolen in 2001 and 2004. In other words, the arbitration panel awarded quadruple damages.
The FAA authorizes courts to issue orders to modify or correct arbitra
Here, there was a mathematical error on the face of the award, and this error will result in a double recovery for Pickert. The award grants both compensatory damages for the stolen bonds and an additional award of treble damages. The DCFA, however, does not permit quadruple damages. The arbitration panel either committed a mathematical error or granted an impermissible double recovery. Either way, the award must be modified to provide for treble damages alone.
D. Contribution
TD Ameritrade asks the Court to vacate the portion of the award directing Ameritrade to pay 50% of the damages awarded under the DCFA because no party to the arbitration made a claim against Ameritrade pursuant to that statute. In its award, the arbitration panel wrote, “Third-Party Respondent Ameritrade is jointly liable to respondents MPV and Ir-cha for the damages of Claimant and shall indemnify Respondents MPV and Ircha for 50% of the damages owed to Claimant.” 47 The award contemplates that 50% of the damages amounts to $879,737.22, and therefore holds Ameritrade accountable for 50% of the damages awarded under the DCFA. In so holding, Ameritrade argues, the arbitrators “exceeded their powers.” 48 The basis of this argument is that neither Pickert, MPV, nor Ircha formally made a DCFA claim against Ameritrade in the arbitration. 49 Additionally, to the extent the panel found Ameritrade was a joint tortfeasor, Ameritrade argues that the panel acted in manifest disregard of the law because it owed no duties to a noncus-tomer.
Ameritrade’s arguments, however, are unpersuasive. First, the mere fact that no one formally filed a claim under the DCFA against Ameritrade in the arbitration is irrelevant. Pickert filed a DCFA claim against MPV, and MPV filed a claim for contribution against Ameritrade; that contribution claim properly brought Ameri-trade before the arbitration panel.
50
Sec
IV. CONCLUSION
The role of this Court when reviewing an arbitration award is narrow and limited. The Court must presume that the arbitrators acted appropriately, and this presumption cannot be rebutted by simply complaining of ambiguity in the arbitrators’ written award. Here, MPV, Ircha, and Ameritrade have done no more than assail the reasons articulated in the arbitration panel’s decision, but this showing is insufficient to vacate the award. Rather than demonstrate that the panel acted in manifest disregard of clear law, MPV, Ir-cha, and Ameritrade have shown only that the panel ultimately disagreed with their interpretations of the law. To disagree is not to disregard, and because they have failed to meet their heavy burden, the Court will not vacate the arbitration award. However, because the panel did make a clear mathematical error that would result in a double recovery, the amount of the award shall be reduced to treble rather than quadruple damages.
Counsel shall submit an Order that implements the above ruling within five days.
IT IS SO ORDERED.
Notes
. Ct. Ch. R. 56(c).
.
Beebe Med. Ctr., Inc. v. InSight Health Servs. Corp.,
.
See, e.g., Blank Rome LLP v. Vendel,
C.A. No. 19355,
.
See, e.g., Sullivan v. El Paso Corp.,
No. H-06-2948,
. Section 5714 is a provision of the Delaware Uniform Arbitration Act, which applies only when the parties enter "an agreement ... providing for arbitration in this state.” 10
Del. C.
§ 5702(a);
see also Omer v. Country Grove Inv. Group, LLC,
C.A. No. 2245-VCS,
.
See, e.g.,
TD Ameritrade's Mot. for Summ. J. at 10 n. 4 ("There is no dispute among the parties that the FAA applies in this state court proceeding.”);
cf. Pers. Decisions, Inc. v. Bus. Planning Sys., Inc.,
C.A. No. 3213-VCS,
. 9 U.S.C. § 9 (West 2008).
.
Hall St. Assocs., L.L.C. v. Mattel, Inc.,
- U.S. -, -,
. 9 U.S.C. § 10(a).
. 9 U.S.C. § 11.
.Hall St. Assocs., L.L.C. v. Mattel, Inc.,
- U.S. -, -,
.
SBC Interactive, Inc. v. Corporate Media Partners,
C.A. No. 16397,
.
Kashner Davidson Sec. Corp. v. Mscisz,
.
Executone Info. Sys., Inc. v. Davis,
.
Way Bakery v. Truck Drivers, Local No. 164,
.
Brennan v. CIGNA Corp.,
Nos. 06-5027, 06-5124,
.
Metromedia Energy, Inc. v. Enserch Energy Servs., Inc.,
.
Westerbeke Corp. v. Daihatsu Motor Co., Ltd.,
.
Daisy Const. Co. v. Mumford & Miller Concrete, Inc.,
C.A. No. 661-N,
.
Falcon Steel Co. v. HCB Contractors, Inc.,
C.A. No. 11557,
.
Audio Jam, Inc. v. Fazelli,
C.A. No. 14368,
. 9 U.S.C. § 10(a)(3).
.
Fiero Bros., Inc. v.
Sw.
Sec., Inc.,
No. 99 Civ. 3613(SWK),
.
See, e.g., Torres v. Allen Family Foods,
.
Pompano-Windy City Partners v. Bear Steams & Co.,
.
In re Consol. Arbitrations Between
A.S.
Sea-team v. Texaco Panama, Inc.,
No. 97 CIV. 0214(MBM),
. Answer, Countercl. and Third-Party Compl. of William J. Pickert, Ex. B at 3 [Hereinafter "Award”].
. Award at 4.
. 6 Del. C. § 2513(a) (imposing liability for "deception, fraud, false pretense, misrepresentation, or the concealment, suppression, or omission of any material fact with intent that others rely upon such concealment, suppression or omission....").
.
. Id. at 569.
. Id. (quoting Restatement (Second) of Agency# 245).
.
Draper,
.
Simms v. Christina School Dist.,
C.A. No. 02C-07-043 JTV,
. See Restatement (Second) of Agency § 228(1).
.
Draper,
. See Pickert's Mot. for Summ. J„ Ex. 3, at 13; see also Restatement (Third) of Agency § 7.07 ("An employee acts within the scope of employment when performing work assigned by the employer or engaging in a course of conduct subject to the employer’s control.”). Here, Manhas was assigned to manage the Pickert account and MPV’s compliance manual indicates that MPV thought it could control the conduct of its employees with respect to their dealings with client accounts.
.
Cf. Screpesi
v.
Draper-King Cole, Inc.,
C.A. No. 95C-05-029,
.
United Steelworkers of Am. v. Enter. Wheel & Car Corp.,
. Id.
. 6 Del. C. § 2583(b).
. Award at 4.
. 9 U.S.C. § 11(a);
see also Lewis v. Circuit City Stores, Inc.,
. 9 U.S.C. § 11.
.
Apex Plumbing Supply, Inc. v. U.S. Supply Co.,
.
Eljer Mfg., Inc. v. Kowin Dev. Corp.,
. 9 U.S.C. § 10(a)(4).
. Pickert does, however, have a DCFA claim pending against Ameritrade in the Superior Court action.
.
Cf. Custom Decorative Moldings, Inc. v. Innovative Plastics Tech., Inc.,
C.A. No. 17592,
.Award at 4.
.
See, e.g., Patrick v. Union State Bank,
.
Eljer Mfg., Inc. v. Kowin Dev. Corp.,
