Sterling v. Liberty Mutual Group Inc.Sterling v. Liberty Mutual Group Inc.
ORDER
BEFORE THIS COURT are three (3) motions concerning expert testimony: (1), Plaintiffs Timothy J. Sterling and Sarah A. Sterling‘s Motion to Strike or Exclude Defendants’ Experts and/or Expert Reports and Opinions [ECF No. 161]; (2), Defendant Liberty Mutual Group‘s Motion to Exclude the testimony of Plaintiffs’ expert Cory Smith [ECF No. 164]; and (3), Defendant Liberty Mutual Group Inc.‘s Motion for Leave to File a Limited Sur-Reply [ECF No. 175]. Defendants American Economy Insurance Company (“American Economy”) and Liberty Mutual Insurance Company (“LMIC”) later joined motions 164 and 175 [ECF No. 199].
I. BACKGROUND
Plaintiffs Timothy J. Sterling and Sarah A. Sterling (“The Sterlings” or “Plaintiffs”) own a home at 4121 Crane Boulevard in Jackson, Mississippi. Compl. ¶ 6 [ECF No. 1]. The declarations for homeowners Policy No. OF3039712 (the “Policy”) identify American Economy Insurance Company as the issuing insurer. The declarations also identify American Economy as “A SAFECO Company,” reflecting that American Economy issued the Policy under the Safeco brand2. Policy Declarations [ECF No. 119-1 at 1]. The Policy provided coverage from May 17, 2023, through May 17, 2024. Id. This lawsuit features a dispute over whether certain hail damage to the Sterlings’ cedar-shake roof occurred during the Policy‘s coverage period, and whether Defendants had a legitimate basis for denying the resulting insurance claim.
On June 10, 2024, Mr. Sterling asked Safeco to reassess the claim, evaluate the entire roof and its copper valleys, chimney caps, awnings, and flat-roof areas, and consider whether wind or hail had caused additional damage. Id. ¶ 15. Safeco responded that its inspection had revealed “no damage to the valleys” and “no hail damage” to the property. Id. ¶ 16. Safeco declined to conduct the requested reassessment and, instead, directed the Sterlings to retain a contractor and submit any additional information for Safeco‘s consideration. Id. ¶ 17. Plaintiffs’ Complaint alleges that, as of that date, neither an adjuster nor an engineer had climbed onto the roof to inspect it for hail damage. Id. ¶¶ 18-20.
That same month, June 2024, Mr. Sterling contacted Renova Roofing & Construction (“Renova”), a Mississippi roofing contractor that inspects and repairs hail-damaged roofs. Cory Smith (“Smith”), then a Renova employee, and Zach Longgrear, another employee, personally inspected the roof. Smith climbed onto the roof, photographed its condition, assessed the cedar shakes and associated copper fixtures, and prepared Renova‘s report. Smith later stated that the damage appeared recent and was consistent with the April 9-10, 2024, storm; that the damage was consistent with hail measuring approximately 0.75 to 1.25 inches; and that the extent of the damage required a complete roof replacement. Smith Report [ECF No. 164-2 at 1-2]. By July 11, 2024,
American Economy then retained EFI Global, a third-party forensic-engineering consulting firm, to investigate the cause and timing of the roof damage. Defs.’ Resp. [ECF No. 172 at 5]. EFI assigned engineer Joe Mattson to investigate the reported roof damage and, pursuant to that assignment, Mattson inspected the property on August 12, 2024. Compl. ¶ 26 [ECF No. 1]. On August 20, 2024, EFI submitted Mattison‘s report to Safeco. EFI Report [ECF No. 119-6 at 1]. The report recognized hail impacts and damage to the roof valleys and stated that the work associated with the valleys could require replacement of the entire roof. Compl. ¶¶ 35-42 [ECF No. 1]. Relying on a CoreLogic4 weather report, EFI also concluded that no hail had been reported near the property on or around the stated date of loss. Id. ¶¶ 29, 43. The Sterlings allege that Safeco did not provide EFI with their HailTrace report or other information that supported their position. Id. ¶¶ 30-34.
On August 28, 2024, Safeco relied on EFI‘s report to deny coverage for the hail damage, explaining that “per the engineer‘s findings, the hail damage to the roof would be excluded from coverage under this claim as the loss did not occur during this date of loss/policy period.” Claim Correspondence [ECF No. 119-3 at 45]; see also Compl. ¶ 44 [ECF No. 1].
On October 6, 2025, the Sterlings designated Smith as their sole retained expert. Expert Designation [ECF No. 164-1 at 1-2]. Smith is the president of Revive Claims Consultants and has more than ten years of experience assessing, estimating, investigating, and repairing residential roof damage. The Sterlings retained him at a rate of $150 per hour to offer opinions concerning residential roofing and the adjustment of roof-damage claims. Id.; Smith Report [ECF No. 164-2 at 1]. His proposed opinions build upon his June 2024 inspection and the Renova report described above.
Liberty subsequently designated, among others, Robert James (“James”) and Kearson Strong (“Strong”). Expert Designation [ECF No. 123]. James is an engineer with a Ph.D. in engineering and experience evaluating hail-related roof damage. He did not personally inspect the Sterling property; he reviewed photographs and other record materials and offered opinions concerning the size, age, cause, and likely timing of the hail impacts. James Report and Curriculum Vitae [ECF No. 124-2]; Defs.’ Resp. [ECF No. 172 at 1, 4-5].
Strong is an insurance-claims-handling expert with experience managing and evaluating claims involving alleged hail damage to roofs. She reviewed the claim file, discovery responses, and deposition testimony to assess whether the investigation and handling of the Sterlings’ claim
On December 17, 2025, the Sterlings moved to exclude James‘s testimony and to limit Strong‘s testimony. [ECF Nos. 161, 162]. The Sterlings contend that James supplies post-denial reasoning that was not available to the insurer when it denied the claim. They also seek to prevent Strong from offering technical hail-causation opinions, relying on undisclosed post-litigation information, or asserting late notice as a basis for denying coverage when the insurer did not identify late notice in its denial correspondence. Pls.’ Mem. [ECF No. 162 at 1-3].
Two days later, Liberty moved to exclude Smith‘s testimony in its entirety, arguing that his report states conclusions without identifying a sufficiently reliable methodology. [ECF Nos. 164, 165]. Liberty later requested leave to file a limited sur-reply addressing Plaintiffs’ credibility regarding misstatements in defense briefs; purported justification of Defendants’ attached arguments; and assertions concerning the identity and conduct of the insurer. [ECF No. 175].
II. GOVERNING STANDARD
The proponent bears the burden of demonstrating, by a preponderance of the evidence, that the proposed testimony satisfies
The reliability inquiry remains flexible and depends on the nature of the proposed testimony; as such, Daubert identified several considerations that may assist the district courts: whether the proposed theory or technique can be tested; whether it has been subjected to peer review; its known or potential error rate; the existence of standards controlling its operation, and its general acceptance within the relevant field. 509 U.S. at 593-94. Those considerations neither constitute a comprehensive checklist, nor apply with equal force in every case. Kumho Tire, 526 U.S. at 150. When an expert witness relies principally on experience, the witness must explain how that experience supports the opinion, why it supplies a sufficient basis, and how the witness reliably applied it to the facts. See Pipitone v. Biomatrix, Inc., 288 F.3d 239, 246-48 (5th Cir. 2002). Unsupported speculation or subjective belief does not satisfy
III. DISCUSSION
A. Defendants’ Motion for Leave to File a Limited Sur-Reply [ECF No. 175]
The United States Court of Appeals for the Fifth Circuit disfavors sur-replies. Warrior Energy Services Corp. v. ATP Titan M/V, 551 F. App‘x 749, 751 n.2 (5th Cir. 2014). The ordinary sequence of motion practice allows the nonmovant to respond and the movant to reply, thereby
Defendants identify no new evidence, newly decided authority, or new substantive argument in Plaintiffs’ reply that requires additional briefing. Their proposed sur-reply instead addresses Plaintiffs’ counsel‘s characterizations of Defendants’ earlier representations and seeks to clarify matters Defendants could have addressed in their response. This Court independently examines the pleadings and the record and can determine for itself whether counsel‘s competing characterizations have merit. To the extent Plaintiffs’ reply contains any new characterization or argument, the Court does not rely upon it in deciding the underlying motion. See Georgia Firefighters’, 99 F.4th at 774.
This Court has reviewed the proposed sur-reply solely to determine whether further briefing is warranted; it has not considered that filing in deciding Plaintiffs’ underlying motion. Finding no basis to depart from the ordinary briefing sequence, this Court denies Defendants’ Motion for Leave to File a Limited Sur-Reply [ECF No. 175]. Plaintiffs, as the movants, are entitled to the final word on their motion. Lacher, 147 F. Supp. 2d at 539 (“Thus, the movant is entitled to file the last pleading.”).
B. Plaintiffs’ Motion to Strike or Exclude Defendants’ Experts [ECF No. 161]
1. Robert James
Plaintiffs advance two principal objections to James. First, they argue that the insurer did not possess James‘s report when it denied the claim and, therefore, may not use James to support the denial. Secondly, they contend that James‘s alleged findings duplicate Mattson, the engineer whose EFI report preceded the denial.
Plaintiffs’ first objection identifies a legitimate limitation on the purpose for which Defendants may use James‘s testimony, but it does not justify excluding that testimony altogether. Mississippi law distinguishes between contractual coverage and an insurer‘s arguable basis for denying a claim. When the dispute concerns contractual coverage, an insurer may invoke a policy exclusion even if it did not identify that exclusion in its denial letter. Sobley v. Southern Natural Gas Co., 210 F.3d 561, 564 (5th Cir. 2000). When coverage exists and the dispute concerns whether the insurer acted in bad faith, however, the Court considers only the reasons the insurer communicated to the insured and the facts available to the insurer when it denied the claim—not reasons or evidence developed after litigation began. Id.; State Farm Mutual Automobile Insurance Co. v. Grimes, 722 So. 2d 637, 641 (Miss. 1998) (affirming that the Court considers only the reasons the insurer communicated to the insured and the facts available to the insurer when it denied the claim, not reasons or evidence developed after litigation began).; Bankers Life & Casualty Co. v. Crenshaw, 483 So. 2d 254, 273 (Miss. 1985) (holding that the determination of whether an insurer had an arguable or legitimate basis for denying a claim is evaluated based strictly on the reasons communicated to the insured and the facts available to the insurer at the time of denial, not on evidence or defenses developed after litigation began).
James did not participate in the adjustment and cannot testify that the insurer actually relied upon his later report. Defendants also may not use his post-denial work to insert a new reason for denial or new historical information that the insurer lacked when it acted on the denial. Those restrictions do not make all of his engineering testimony irrelevant. The timing and cause of the hail damage remain relevant to contractual coverage. His testimony also may rebut Smith‘s causation opinions. To the extent James evaluates photographs, weather information, and other materials already contained in the claim record, he may explain their technical significance.
This Court therefore will permit James to offer otherwise admissible engineering opinions concerning the age, size, timing, and cause of the hail damage, including opinions responsive to Smith. Defendants may not present James‘s post-denial conclusions as information the insurer possessed or relied upon when it denied the claim. If Defendants offer his testimony on the extra-
The cumulative-evidence objection does not justify wholesale exclusion before trial. The Fifth Circuit in Leefe v. Air Logistics, Inc. recognizes the trial court‘s discretion to exclude a second expert when the proposed testimony merely duplicates testimony already received. 876 F.2d 409, 411 (5th Cir. 1989). It does not, however, establish a one-expert-per-subject rule. James and Mattson share an engineering subject area, but the present submissions do not show that every James opinion will repeat Mattson‘s testimony. James‘s testimony also serves the distinct purpose of rebutting Smith‘s causation analysis. This Court will not permit needlessly repetitive testimony. Accordingly, Sterlings may renew a focused
2. Kearson Strong
Strong is a claims-handling expert. Plaintiffs do not seek her complete exclusion. They challenge her opinions concerning hail damage, the insurer‘s post-suit payment, and a possible late-notice issue associated with a March 2023 storm.
Strong may explain customary property-claim practices, the significance of prompt reporting and inspection, and the manner in which a claims professional ordinarily evaluates roof-loss information. She also may evaluate identified claims-handling steps against articulated industry standards, provided that she uses record materials disclosed to the Sterlings. Her testimony must identify the practice or standard, the disclosed facts she considered, and the reasoning that connects the two. See Moore v. International Paint, LLC, 547 F. App‘x 513, 516 (5th Cir. 2013) (affirming exclusion of a speculative expert theory unsupported by the record).
Strong also may discuss observable roof conditions and how a claims handler would use those observations. She may not offer an independent engineering or meteorological causation opinion about the precise date, age, or size of the hail unless Defendants first establish that her qualifications and disclosed methodology satisfy
Strong‘s opinions about the post-suit payment must rest solely on nonprivileged information disclosed to the Sterlings. The Mississippi Supreme Court in Travelers Property Casualty Co. of America v. 100 Renaissance, LLC explained that a litigant may not defend the reasonableness of its conduct by placing what it learned at issue while using privilege to prevent the opposing party from discovering that information. 308 So. 3d 847, 856 (Miss. 2020). The same fairness concern applies when a party selectively discloses favorable conclusions, but withholds the information needed to test them. See Doe 1 v. Baylor University, 320 F.R.D. 430, 440 (W.D. Tex. 2017).
Finally, Strong may explain why prompt notice matters to an insurer‘s ability to investigate a claimed March 2023 loss if that issue remains relevant after the Court decides the dispositive motions. She may not represent late notice as the reason Defendants denied the reported April 2024 claim, and Defendants may not use her testimony to rewrite the denial letter. The Court reserves any narrower relevance objection until the merits rulings establish which coverage theories and defenses remain for trial.
Plaintiffs’ motion is therefore GRANTED in PART and DENIED in PART as to Strong. This Court permits claims-handling testimony within the aforementioned limits, but excludes the legal conclusions, state-of-mind testimony, undisclosed-basis testimony, and unsupported technical causation testimony described above.
C. Defendants’ Motion to Exclude Cory Smith [ECF No. 164]
Defendants do not materially challenge Smith‘s qualifications. Smith has more than ten (10) years of experience assessing, estimating, investigating, and repairing residential roof damage, including hail damage. He is a licensed independent adjuster and appraiser and a Haag-
As a retained expert, Smith had to provide a report satisfying
Smith‘s deposition further elaborated on this disclosed foundation. He testified that he inspected the elevations and roof slopes for several hours, used a shingle gauge as a reference for hail-indentation size, evaluated hail spatter as an indicator of recency, and considered alternative causes such as wear and tear and older weather events. [ECF No. 169-1 at 47-56, 68-69]. That testimony explains the inspection practices underlying the opinions already stated in the report; it does not introduce a different causation theory or an undisclosed ultimate opinion.
Smith‘s method is experience-based and observational rather than laboratory-based. Daubert‘s scientific factors do not fit every form of specialized testimony with equal force. Kumho
The decisions Defendants cite show what
Defendants may challenge whether hail spatter reliably dates the damage, whether Smith adequately distinguished the April 2024 event from earlier storms, whether HailTrace data deserves weight, and whether his conclusion is stated with sufficient certainty. Those questions provide substantial ground for cross-examination. They do not establish that Smith merely guessed. The competing experts’ disagreement over the same roof evidence reinforces that the jury must evaluate credibility and weight after the Court admits sufficiently reliable testimony from both sides.
Smith‘s disclosure and testimony supply the links missing in Baugh. His report states that the hail damage appeared recent and was consistent with the April 9-10, 2024 storm. It identifies his personal inspection, the Renova photographs and report, the HailTrace information, and his observations of the roof and copper fixtures. His deposition then explains the disclosed inspection process: he inspected every elevation and slope, used a shingle gauge, treated hail spatter as evidence of recency, and considered alternative causes. Defendants may dispute the scientific strength of those indicators, but this record contains an articulated chain of reasoning rather than an unsupported assurance.
Rule 26 requires the report itself to disclose the expert‘s opinions and their bases; a deposition cannot become a vehicle for adding an undisclosed opinion or replacing the report with a materially different methodology. Smith‘s deposition did neither. The report identified the recent hail opinion, the April 2024 storm, the inspection, the physical conditions, the photographs, and the weather information. The deposition supplied detail about how he performed that disclosed inspection and interpreted those disclosed conditions. On this record, the report gave Defendants notice of the opinions, principal reasons, and supporting information, and Defendants examined Smith at length about them. The Court will not permit Smith to offer a new ultimate opinion or
Defendants’
IV. CONCLUSION
For the above-articulated reasons, this Court ORDERS as follows:
- Defendants’ Motion for Leave to File a Limited Sur-Reply [ECF No. 175] is DENIED. The granting of such motions is discretionary and this Court chooses not to encourage another round of pleadings when this Court may study the pleadings and determine credibility for itself.
- Plaintiffs’ Motion to Strike or Exclude Defendants’ Experts and/or Expert Reports and Opinions [ECF No. 161] is GRANTED IN PART and DENIED IN PART. Robert James and Kearson Strong may only testify within the limits stated in this Opinion and Order.
- Defendants’ Motion to Exclude Expert Testimony [ECF No. 164] is DENIED. Cory Smith may testify within the scope of his report and reasonable elaboration of its disclosed opinions and methodology, as provided in his expert testimony.
This Court‘s ruling does not decide coverage, waiver, breach, bad faith, punitive damages, or the admissibility of particular trial exhibits. The parties at trial may raise focused trial objections consistent with this Order.
SO ORDERED this the 31st day of August , 2026.
/s/HENRY T. WINGATE
UNITED STATES DISTRICT COURT JUDGE