OPINION
¶ 1 Christinе Stanley appeals from an order dismissing Osborn, Nelson & Carr Portable X-Ray, Inc. (“ONC”) from her lawsuit and from summary judgment in favor of Robert R. McCarver, Jr., M.D. For reasons that follow, we affirm the dismissal of ONC, but we reverse the judgment in favor of Dr. McCarver.
BACKGROUND
¶ 2 For employment purposes, Mesa Christian Care (“MCC”) asked Stanley to undergo a chest x-ray, which she did. An ONC technician took the x-ray, and Dr. McCarver, a radiologist, interpreted the film. Dr. MсCarver reported to MCC “a confluent exaggeration of parenchymal markings superimposing the right third rib and interspace anteriorly ... with implications for pneumonia or scarring from old pneumonitis ... [A] nodule density overlying the right sixth rib anteriorly is also noted.” Although MCC’s policy and procedures stated that the “results of the examination [would be] communicated to the applicani/employee within 72 hours,” Stanley was not informed of Dr. McCarver’s findings. Ten months later, Stanley was diagnosed with lung cancer that, she alleges, would have been diagnosed more quickly if she had been notified of Dr. McCarver’s report.
¶ 3 Stanley sued Dr. McCarver and ONC for negligence.
1
The superior court, relying on
Hafner v. Beck,
DISCUSSION 2
¶ 4 The issue presented is whether a radiologist, to whom a person is referred, but not by a healthcare provider, who detects a medical condition for which further inquiry or treatment is appropriate, hаs a duty to inform that person. We conclude that the radiologist does have such a duty.
A. Dr. McCarver’s Liability
¶ 5 The question of a physician’s duty in this setting has been addressed differently among courts nationwide.
Reed v. Bojar
*341
ski
¶6 In the Reed case, Arnold Reed underwent a chest x-ray as part of a pre-employment physical examination, and the radiologist who read the film reported to the physician responsible for conducting the examination that the x-ray was abnormal. Id. at 434-35. Not only was that information not conveyed to Reed, but the examining physician told Reed that Reed was in good health. Id. In fact, Reed had Stage IIB Hodgkin’s Disease, and he died approximately one year later. Id. A lawsuit was brought by Reed’s widow and estate against the physician conducting the physical examination and the radiologist. Id.
¶7 With regard to the examining physician, the court in Reed adopted the following description of the duty owed by one who is retained by а third party:
[WJhen a person is referred to a physician for a pre-employment physical, a physician-patient relationship is created at least to the extent of the examination, and a duty to perform a professionally reasonable and competent examination exists. A professionally unreasonable examination that is detrimental to the examinee is not immunizеd from liability because a third-party authorized or paid for the exam. Included within the notion of a reasonable and competent examination is the need to “take reasonable steps to make information available timely to the examinee of any findings that pose an imminent danger to the examinee’s physical or mental well being.”
Id.
at 442-413 (quoting
Ranier v. Frieman,
¶ 8 Whether a duty exists is an issue that involves balancing the pаrties’ relationship, the nature of the risk and the public *342 interest in the proposed solution. Id. at 443. (See also W. Page Keeton et al., Prosser & Keeton on the Law of Torts § 56 at 374 (5th ed.1984)). What is crucial is that a relationship is created in which a physician is expected to exercise reasonable care commensurate with his expertise and training, both in conducting the examination and in communicating the results to the examinee.” Id.
Concomitantly, the patient is entitled to rely on the physician to tell him of a potential serious illness if it is discovered. Any reasonable person would expect that and the duty to communicate with a patient who is found to be ill is non-delegable. When the doctor who ascertains the abnormality communicates it directly to the patient, he or she has the best chance of obtaining prompt remedial care and the best hope of avoiding falling through the cracks of a multi-party system.
Id. The court held that the physician owed Reed a duty of reasonable care because they had entered a relationship to the extent of the examination and the communication of its outcome. Id. at 445. It elaborated that Reed had reasonably relied on the physician’s “superior knowledge to assess the state of his heаlth. Subsumed in that reliance was an entirely reasonable belief that, if [the physician] had found a potentially life threatening abnormality, he would not have remained silent about it.” Id.
¶ 9 Similarly, the plaintiff in
Daly
underwent a chest x-ray and tuberculosis test as part of a pre-employment examination.
¶ 10 In
Betesh,
Betesh was not informed of a radiologist’s report noting an abnormality in Betesh’s chest x-ray.
¶ 11 This same issue was raised in the context of an examination for life insurance in
Deramus.
¶ 12 In
Hajner,
this court addressed the nature of a physician’s duty when the physician had been hired by a third party to сonduct an independent medical evaluation of a worker’s compensation claimant. The claimant had sued a psychologist who had performed an independent medical examination for the insurance carrier, alleging that the examination fell below the standard of care and that the psychologist had negligently reported incorrect information to the carriеr.
¶ 13 However, this court clarified its analysis in
Hafner
in
Diggs v. Arizona Cardiologists, Ltd.,
¶ 14 In
Diggs,
the court also supported its reasoning with the supreme court’s analysis in
Ornelas v. Fry,
¶ 15 Also in
Diggs,
the court not only emphasized a phrase from
Ornelas,
“give rise to any legal duty,” it used
Ontiveros
for guidance.
Id.
at 202 ¶ 19,
¶ 16 In addition to the case law discussed above, the Restatement (Second) of Torts (“Restatement”) section 324A (1965), adopted in
Tollenaar v. Chino Valley School District,
One who undertakes, gratuitously or for consideration, to render services to another which he should recognize as necessary fоr the protection of a third person or his things, is subject to liability to the third person for physical harm resulting from his failure to exercise reasonable care to protect his undertaking, if (a) his failure to exercise reasonable care increases the risk of such harm, or ... (c) the harm is suffered because of reliance of the other or third person upon the undertaking.
See Diggs,
*344
¶ 17 The standards of the medical profession itself strike a balance similar to that by the courts in recognizing the physician’s duty in the context of work-related and independent medical examinatiоns. According to American Medical Association (“AMA”) Opinion E-10.03,
Patient-Physician Relationship in the Context ofWorkr-Related and Independent Medical Examinations,
an opinion of the AMA’s Council on Ethical and Judicial Affairs adopted June 1999 as quoted in
Reed,
The physician has a responsibility to inform the patient about important health information or abnormalities that he or she discovers during the course of the examination. In addition, the physician should ensure to the extent possible that the patient understands the problem or diagnosis. Furthermore, when appropriate, the physician should suggest that the patient seek care from a qualified physician and, if requested, provide reasonable assistance in securing follow-up care.
Id.
¶ 18 The standards of the American College of Radiology (“ACR”) 4 are to corresponding effect.
In those situations in which the interpreting physician feels that immediate patient treatment is indicated (e.g., tension pneumothorax), the interpreting physician should communicate directly with the referring physician, other healthcare provider, or an appropriate representative. If that individual cannot be reached, the interpreting physician should directly communicate the need for emergent care to the patient or responsible guardian, if possible. [Emphasis added.]
ACR Standard for Communication: Diagnostic Radiology, Section V. 5
¶ 19 Similarly, in ACR Standard for the Performance of Screening Mammography, a test analogous to a screening chest x-ray, Section VII(B)(2)(b) 6 imposes an obligation on the radiologist to communicate the results of the screening mammogram directly to the patient when the patient is self-referred, that is that no physician or comparable healthcare provider sent the patient for the examination.
For self-referred patients (patients who do not name a healthcare provider), the facility must send or directly give the patient the actual mammographic report and a summary in lay terms no later than 30 days from the date of the mammographic examination. Reports in the categories of needs additional imaging evaluation, probably benign short-interval follow-up, suspicious abnormality, or highly suggestive of malignancy should be communicated to the self-referred patient in a manner that ensures receipt and documentation of the report. The report should indicate a need for further consultation with a physiciаn, and a follow-up contact with the patient should be made to determine that she has consulted a physician for follow-up care. [Emphasis added.]
*345 ¶20 This is the approach that we are persuaded to follow: It is reasonable to expect that the patient’s primary physician would obtain the results of the various diagnostic studies ordered, correlate those results with his own findings and evaluate to whаt degree the patient needed to be advised of the results. However, the physician to whom the referral was made and who performed the diagnostic tests bears no such duty with regard to advising the patient of the results unless there is no referring physician or the referring physician is unavailable, in which case the duty shifts to the testing physician. The point is to ensure that a physician such as the radiologist сontacts a responsible person to alert that person to the presence of the matter of concern or abnormality. The “responsible person” well may be the referring physician, but, if there is no referring physician as would be true in a case of a referral by an employer, as it is true of a self-referred patient, the radiologist bears the duty of direct communication with thе patient.
¶21 We thus conclude that, in the context of a ease such as this one in which an employer has referred a person for an examination, a physician has a duty to exercise reasonable care in conducting the examination and this duty includes communicating about the examination directly to the person examined. This imposition of responsibility protects the persоn being examined who reasonably and foreseeably relies on the physician conducting the examination to disclose potentially serious threats to the person’s health. Given the benefit to the person being examined, any burden imposed on the physician as a result of this duty to inform is slight, an appropriate balance particularly in light of the stronger position of the physician in terms оf knowledge. We reverse the summary judgment granted in favor of Dr. McCarver and remand for such further proceedings as are consistent with this opinion.
B. ONC’s Liability
¶ 22 ONC employed the x-ray technician, gave the film to Dr. McCarver for analysis and relayed Dr. MeCarver’s report to MCC. Stanley does not allege that ONC performed these tasks negligently. Because Dr. McCarver is an independent contractor, we decline to impose liability on ONC for Dr. MeCarver’s alleged breach of duty. “The general rule is that while an employer is liable for the negligence of its employee under the doctrine of
respondeat superior,
an employer is not liable for the negligence of an independent contractor.”
Wiggs v. City of Phoenix,
. In rеviewing a summary judgment in a case such as this one in which there are no disputed material facts, we independently review the superior court’s application of the law.
Sherman v. First Am. Title Ins. Co.,
Notes
. MCC also was sued but dismissed after it filed bankruptcy.
. "When section 324A makes a person 'subject to liability’ for the described conduct, the existence of a duty is assumed.”
Diggs,
. The ACR is a national organization that tests and certifies radiologists as specialists in diagnostic radiology and other sub-specialty practices within the general field of radiology. Dr. McCarver has been certified by ACR as a specialist in diagnostic radiology. The ACR publishes Standards to "define principles of practice which should generally produce high-quality radiological care.” ACR Standards: Introduction (rev. Jan.13, 2003). One of the stated purposes of the Standards is "to improve the quality of service to patients throughout the United States.” Id. While the Standards are "not deemed inclusive of all proper methods of care or exclusive of other methods of care reasonably directed to obtaining the same results,” "it is prudent to document the rationale for any deviation from these suggested standards in the radiologist’s policies and procedures manual or, if not addressed there, in the patient’s medical record.” Id. We do not hold that the Standards in and of themselves establish a standard of care, but published standards or guidelines of speciality medical organizations are useful in determining the duty owed or the standard of care applicable to a given situation.
. This Standard was promulgated in 1991 and revised in 1995, 1999 and 2001. The current version became effective on January 1, 2002.
This Standard was promulgated in 1990 and amended or revised in 1992, 1994, 1995 and 1999. The current version became effective on January 1, 2000.
