Stammco, L.L.C. v. United Tel. Co. of OhioStammco, L.L.C. v. United Tel. Co. of Ohio
Lead Opinion
{¶ 1} We accepted this discretionary appeal to consider two propositions concerning the definition of a class for purposes of a class action under
Case Background
{¶ 2} In June 2005, appellees, Stammco, L.L.C., d.b.a. The Pop Shop (“Stammco”), and its owners, Kent and Carrie Stamm, filed a complaint on behalf of themselves and all others similarly situated against United Telephone Company of Ohio, d.b.a. Sprint (“UTO”), and the Sprint Nextel Corporation (“Sprint”), who provided appellees with local and long-distance phone service. The complaint alleged that Stammco and other customers of UTO and Sprint had been damaged by appellants’ negligent acts and billing practices. Specifically, appellees alleged that UTO and Sprint had engaged in the practice of “cramming,” or causing unauthorized charges to be placed on their customers’ telephone bills. Appellees highlighted one incident, in which charges from a third party, Bizopia, appeared on Stammco’s phone bill. Although Bizopia claimed that it had secured from a Stammco employee authorization to charge fees on the bill, Stammco claimed that the employee had explicitly told Bizopia that he did not have the authority to authorize such charges.
{¶ 3} Pursuant to
{¶ 4} UTO and Sprint appealed the order certifying the class, asserting in part that the trial court failed to carefully apply the requirements for class certification under
{¶ 5} After initially declining jurisdiction, Stammco, L.L.C. v. United Tel. Co. of Ohio,
Legal Analysis
{¶ 6}
{¶ 7} In the present case, the trial judge and court of appeals determined that the class was proper under
{¶ 8} In Warner, the plaintiffs filed a lawsuit in response to alleged activities in and around a dump site by the defendants, including Waste Management, Inc. The trial court certified a class consisting of people who “lived, worked, resided or owned real property within a five-mile radius of the Waste Management * * * site.” Id. at 93,
{¶ 9} On the other hand, in Hamilton, the trial court had denied plaintiffs’ motion seeking certification of a class and subclasses consisting of mortgagors on whose residential loans Ohio Savings Bank calculated interest according to a certain method. Hamilton,
{¶ 10} In the case now before us, the class certified by the trial court does not have readily identifiable members and fails to meet the first requirement of
{¶ 11} Furthermore, unlike in Hamilton, the trial court cannot readily identify prospective class members. In Hamilton, the court needed only to review the bank’s records to determine whether a person was a member of the class. Here, however, the court must determine individually whether and how each prospective class member had authorized third-party charges on his or her phone bill. The trial court must examine testimony by the person claiming to be a member of the class and what most likely will be conflicting testimony by Sprint or the third party. For example, the court must determine whether Stammco’s employee had authority to authorize Bizopia’s charges and whether the employee actually did so. Unlike the class in Hamilton, the class here cannot be ascertained merely by looking at appellants’ records. While it appears that the class is intended to consist only of customers who received unauthorized charges, the class definition prevents the class members from being identified without expending more than a reasonable effort. We conclude that a class action cannot be maintained under
{¶ 12} Rather than attempt to redefine the class ourselves, we remand the case to the trial court to do so, for two reasons. First, the parties did not have the opportunity to present and argue the merits of alternative class definitions in their briefs before us. Second, the trial judge who conducts the class action and manages the case must be allowed to craft the definition with the parties. See Marks v. C.P. Chem. Co., Inc. (1987),
{¶ 13} Because we remand the case to the trial court to clarify and complete the class definition, we do not reach appellants’ arguments that the class is a fail-safe class, that individualized issues predominate the class, that the class is unmanageable, and that a class action is not suitable for the issues present in this case.
{¶ 14} We hold that the class certified by the trial court as presently defined does not permit its members to be identified with a reasonable effort. We therefore reverse the judgment and remand the cause to the trial court so that it may clarify the class definition in a manner consistent with this opinion.
Judgment reversed and cause remanded.
Concurrence Opinion
concurring in part and dissenting in part.
Introduction
{¶ 15} I agree with the majority that the class definition in this case is ambiguous and that the matter should be remanded in order that the trial court may redefine the class. Therefore I concur in that portion of the majority opinion. But I do not completely agree with the analysis used by the majority in reaching that determination because the majority strays into issues of predominance and superiority. Therefore, I dissent from that portion of the majority opinion.
{¶ 16} In addition, I dissent from the majority opinion because I would address the appellants’ propositions of law. When the trial court redefines the class on remand, the court and the parties would benefit from a ruling on the issues raised in the propositions of law. Judicial economy would be served by determining these issues now, rather than allowing the issues to lurk on remand and resurface in a new appeal.
{¶ 17} I would hold that the class in this case was ambiguously defined, but was not otherwise improper. The trial court did not abuse its discretion when it determined that classwide issues are predominant in this case.
Law and Analysis
The class definition is ambiguous
{¶ 18} To properly establish a class under
{¶ 19} The class in this case is defined as follows: “All individuals, businesses or other entities in the State of Ohio who are or who were within the past four years, subscribers to local telephone service from United Telephone Company of Ohio d.b.a. Sprint who were billed for charges on their local telephone bills by Sprint on behalf of third parties without their permission. Excluded from this class are defendants, their affiliates (including parents, subsidiaries, predecessors, successors, and any other entity or its affiliate which has a controlling interest), their current, former, and future employees, officers, directors, partners, members, indemnities, agents, attorneys and employees and their assigns and successors.”
{¶ 20} I agree that the class definition is ambiguous. The phrase “without their permission” is unclear. We cannot discern whether the customers/plaintiffs should have given permission to United Telephone Company of Ohio, d.b.a. Sprint, or to the third parties for the charges, and what form that permission should have taken. Thus, the definition fails to unambiguously specify the criteria by which to determine whether a particular person is a member of the class. I concur in that portion of the majority opinion. As an appellate court, we should refrain from endeavoring to define the class; that responsibility rests with the trial court. Marks v. C.P. Chem. Co. (1987),
The determination of ambiguity under
{¶ 21} In analyzing whether the class definition is ambiguous, the majority improperly includes issues relating to predominance and superiority under
(¶ 23} Yet according to the majority’s analysis of the issue, the trial court cannot “readily identify” class members if there are differing facts and legal issues among them.
{¶ 24} In Hamilton, we rejected a similar argument: “[E]ven when a class is appropriately defined by reference to defendant’s conduct, it is nevertheless indefinite if separate adjudications are likely required to finally determine the action.” Hamilton,
{¶ 25} Thus, we have already rejected an analysis that blends
The trial court did not abuse its discretion when it found that classwide questions of law and fact predominate
{¶ 27} Appellants contend in their second proposition of law that the class was improper under
{¶ 28} Appellants’ second proposition of law asks us to apply the long-settled law controlling class certification.
{¶ 29} A trial court must “find[ ] that the questions of law or fact common to the members of the class predominate over any questions affecting only individual members” before it certifies a class under
{¶ 30} We have held that “[t]he mere existence of different facts associated with the various members of a proposed class is not by itself a bar to certification of that class. If it were, then a great majority of motions for class certification would be denied.
{¶ 31} This case presents the type of claims appropriate for class-action treatment because it includes common questions regarding significant aspects of the case which “arise from standardized forms or routinized procedures.” Hamilton,
{¶ 32} We have consistently held that a trial court has discretion in determining whether to certify a class under
{¶ 33} Appellants direct us to four decisions of federal courts, which they believe should guide the outcome of this case. I would hold that those cases are distinguishable and that, in any case, the trial court did not abuse its discretion when it determined that classwide issues were predominant in this case.
{¶ 34} In two of the cited cases, the entanglement of multiple causes of action and multiple statutes and a lack of standardized practices led the federal courts to hold that individualized issues predominated. Sikes v. Teleline, Inc. (C.A.11, 2002),
{¶ 35} Sikes and Andrews are conceptually similar to Schmidt v. Avco Corp.,
{¶ 36} We distinguished Schmidt from Hamilton by noting that the claims in Schmidt involved many “inextricably entangled” “noncommon issues.” Hamilton,
{¶ 37} Appellants also direct us to Stern v. Cingular Wireless Corp. (Feb. 23, 2009), C.D.Cal. No. CV 05-8842,
{¶ 38} In Stern, the trial court refused to certify a class defined as cell-phone purchasers who claimed that certain services had been added to their plans without their permission. Id. at *2. The outcome in Stem was based on the plaintiffs’ inability to offer any evidence that would establish on a classwide basis which services had been selected by the customer at the point of purchase and which had been provided. Id. at *7-8.
{¶ 39} Similarly, in Brown, the plaintiffs claimed that the defendant had placed unauthorized monthly fees on their local phone bills.
{¶ 40} Unlike in Sikes and Brown, the trial court in this case determined that a class action was appropriate. Relying on Ritt v. Billy Blanks Ents.,
{¶ 41} Each class action is different and each trial court will decide issues of predominance based upon the facts present in the case before it. Thus, one court may appropriately certify a class, even if it resembles one that was not certified by another court under
The defined class is not a “fail-safe class”
{¶ 42} In their first proposition of law, appellants urge us to find that the class in this case is a “fail-safe class” and that it is therefore defectively defined.
{¶ 43} We can resolve this issue by applying the holding in Ojalvo v. Bd. of Trustees of Ohio State Univ. (1984),
{¶ 44} In sum, determination of membership in the class in this case does not depend on a predetermination of the merits of the case or liability of the appellants.
Conclusion
{¶ 45} For the foregoing reasons, I concur in part and dissent in part.
Notes
. This analysis closely mirrors the predominance analysis in Brown v. SBC Communications, Inc. (Feb. 4, 2009), S.D.Ill. No. 05-cv-777-JPG,
. Appellants also assert in their merit brief that the class action is not manageable and is not superior to other methods of resolving disputes. However, these issues were not raised in the memorandum seeking jurisdiction or the motion for reconsideration and are therefore outside the scope of the propositions of law that we accepted for review.
. Appellants’ first proposition of law is phrased: “A plaintiff cannot define the class to include only individuals who were actually harmed.” Appellants’ arguments under this proposition of law deal
. Furthermore, appellants contend that they are not liable for the third-party-billing practices even if a charge was unauthorized. In their notice of appeal, appellants state that “United Telephone’s practice of passing third-party charges along to the customer is a neutral one. Most charges are unquestionably legitimate, and if one were proved ultimately to be unauthorized, it would be as a result of the conduct of a third party, not United Telephone.” In appellants’ merit brief, they explain that even if plaintiffs could prove that the third-party charges were unauthorized, liability would still not automatically attach: “Even class members who could prove [that they received and paid a third-party charge for a service that they did not request or use] would still have to prove that them payment of the charge was caused by United Telephone and not by them own conduct or the conduct of a third-party service provider.”