OPINION
Commercial property owned by appellant Spicewood Summit Office Condominiums Association, Inc. was damaged in a hailstorm. The property was insured by appellee America First Lloyd’s Insurance Company. Spicewood claims that America First has not paid all amounts due under the insurance policy as a result of the damage caused by the hailstorm. America First denied that it has failed to pay under the terms of the policy, and sought summary judgment as to Spicewood’s contract-based claims based on the contractual limitations period having run and as to Spice-wood’s extra-contractual claims based on the assertion that there is no evidence of America First’s bad faith in rejecting Spicewood’s claim under the policy. The district court granted summary judgment in favor of America First as to all of Spicewood’s claims. We affirm the judgment as to Spicewood’s extra-contractual claims. However, we find that the contractual limitations provision in the insurance contract is void and, therefore, reverse the district court’s judgment as to Spicewood’s contract-based claims and remand.
Factual and Procedural Background
On March 25, 2005, a hailstorm damaged five two-story buildings at the Spicewood Summit Office Condominiums in Austin. The buildings each have “metal clad wall panels on the upper stories” and “batten style architectural metal roof panels.” Spicewood Summit Office Condominiums Association is the property owner. Spice-wood had an existing insurance policy with America First Lloyd’s Insurance Company insuring the premises against property loss occurring from damage caused by windstorm and hail.
Spicewood reported the damage to America First on March 28, 2005. After America First’s initial assessment of the loss, Spicewood obtained an independent assessment that estimated a significantly higher cost of repair. America First then had an inspection of the property performed and issued payments for “minor additional roof repairs” on November 16, 2005. On March 13, 2006, in response to another inquiry from Spicewood, America First had a reinspection of the buildings
Dissatisfied with the amounts paid by America First, Spicewood filed suit against America First on June 13, 2007. In its petition, Spicewood asserted claims for breach of the insurance contract, prompt-payment penalties under subchapter B of chapter 542 of the insurance code, and related attorneys’ fees. Spicewood also asserted extra-contractual claims for breach of the duty of good faith and fair dealing under the common law, violation of insurance code chapter 541 and the Deceptive Trade Practiees-Consumer Protection Act, and related attorneys’ fees. America First filed both “traditional” and “no evidence” motions for summary judgment. On March 21, 2008, the district court granted America First’s motions for summary judgment, ruling that (1) Spice-wood’s claims for breach of contoaet, prompt-payment penalties, and related attorneys’ fees were precluded based on “the contractual limitations period provided in the [insurance] policy,” and (2) Spicewood’s extra-contractual claims were precluded because “there was, at most, a
bona fide
dispute regarding the extent of damage and valuation of Plaintiffs loss.” Spice-wood appeals the judgment. We review the summary judgment de novo.
See Joe v. Two Thirty Nine Joint Venture,
Contractual Limitations Provision
America First asserted in its “traditional” motion for summary judgment that the limitations period established by the insurance contract precludes Spice-wood’s breach of contract claim. Under the “traditional” Rule 166a(c) standard, a summary judgment should be granted only when the movant establishes that there is no genuine issue as to any material fact and that it is entitled to judgment as a matter of law.
See
Tex.R. Civ. P. 166a(c);
Provident Life & Accident Ins. Co. v. Knott,
As a general rule, the statute of limitations for a breach of contract action is four years from the day the cause of action accrues.
See
Tex. Civ. Prac. & Rem.Code Ann. § 16.051 (West 2008);
Stine v. Stewart,
[A] person may not enter a stipulation, contract, or agreement that purports to limit the time in which to bring suit on the stipulation, contract, or agreement to a period shorter than two years. A stipulation, contract, or agreement that establishes a limitations period that isshorter than two years is void in this state.
Tex. Civ. Prac. & Rem. Code Ann. § 16.070(a) (West 2008).
Civil practice and remedies code section 16.070(a) does not explicitly limit what event can trigger a contractual limitations period. However, under the plain language of section 16.070(a), the “time in which to bring suit” cannot be shorter than two years. A party is unable to bring suit until the party’s cause of action has accrued.
See Luling Oil & Gas Co. v. Humble Oil & Refining Co.,
This does not mean that the trigger for a contractual limitations period must be the accrual of the applicable cause of action. Rather, the statute requires that, even if the parties to a contract establish an event other than the accrual of a cause of action as the trigger for the contractual limitations period, the contractual period for filing suit cannot end until at least two years after the cause of action accrues. It necessarily follows that if a contractual limitations period for a cause of action is set at a minimum length of two years, the contract cannot establish a trigger for that period that occurs prior to the accrual of the cause of action, as that would have the effect of shortening the period for filing suit to less than two years.
The insurance contract between America First and Spicewood contains the following provision:
No one may bring a legal action against [America First] under this policy unless:
a. There has been full compliance with all the terms of this insurance, and
b. The action is brought within 2 years and one day after the date on which the direct physical loss or damage occurred.
A provision in an insurance contract that establishes a limitations period shorter than two years is void.
See id.
As discussed above, the provision at issue in this case has the practical effect of providing a period in which to file suit that is less than two years. Therefore, the contractual limitations provision is void. As a result, the four-year statute of limitations governs Spicewood’s breach of contract claim.
See id. § 16.051; National Military Mut. Life Ins. Co. v. Cross,
In addition, America First contends that the form of the insurance policy at issue was approved by .the commissioner of insurance,
see
Tex. Ins.Code Ann. § 2301.006(a) (West 2009) (“[A]n insurer may not deliver or issue for delivery in this state a form for use in writing insurance ... unless the form has been filed with and approved by the commissioner.”), and that we should defer to the commissioner’s approval of the policy’s limitations provision as an expression of the validity of the provision under civil practice and remedies code section 16.070. Construction of a statute by the administrative agency charged with its enforcement is entitled to serious consideration, so long as the construction is reasonable and “does not contradict the plain language of the statute.”
Tarrant Appraisal Dist. v. Moore,
Because the two-year contractual limitations period is unenforceable, Spicewood’s breach of contract claim is not barred by limitations. Therefore, the district court’s grant of summary judgment as to Spice-wood’s claims for breach of the insurance contract, statutory penalties for delayed payments under the policy under insur-
Bona Fide Coverage Dispute
In its petition, Spicewood also claims that America First’s “wrongful withholding of benefits” constituted a breach of the common law duty of good faith and fair dealing and a violation of insurance code chapter 541, see Tex. Ins.Code Ann. §§ 541.001-.454 (West 2009) (“Unfair Methods of Competition and Unfair or Deceptive Acts or Practices”). Spicewood further alleges that America First’s “act of denying payment of benefits” violated the Deceptive Trade Practiees-Consumer Protection Act (DTPA), see Tex. Bus. & Com. Code Ann. §§ 17.41-,63 (West 2002 & Supp.2008).
An insurer breaches its duty of good faith and fair dealing by denying or delaying a claim when the insurer’s liability has become reasonably clear.
Universe Life Ins. Co. v. Giles,
America First asserted in its “no evidence” motion for summary judgment that there was no evidence of bad faith and “Spicewood cannot show anything more than a
bona fide
dispute with regard to coverage.” Under the Rule 166a(i) — or “no evidence” — standard, after adequate time for discovery a defendant may move for summary judgment on the ground that there is no evidence of one or more essential elements of a claim on which the plaintiff would have the burden of proof at trial.
See
Tex.R. Civ. P. 166a(i). A no evidence summary judgment is essentially a pretrial directed verdict, and we apply the same legal sufficiency standard.
Moore v. K Mart Corp.,
Spicewood attached to its response to America First’s motion for summary judgment the same documents that America First attached to its motion: a copy of the insurance contract, an affidavit by America First’s senior claims analyst with primary responsibility for investigating Spicewood’s claim under the policy, and three reports made by inspectors hired by America First assessing the damage to the property. According to these documents, America First hired a roof consultant in 2005 to reinspect the property after Spicewood obtained from its roofing contractor a cost estimate of the hailstorm damage in excess of $392,000. The consultant’s November 7, 2005 report details his on-site investigation and building-by-building assessments of damage and cost estimates for repairs. For several of the buildings, the consultant identified damage that he assessed as “maintenance issues” that were not caused by the hailstorm. America First issued payments of $1,623.75 per building on November 16, 2005, in accordance with the roof consultant’s report. In early 2006, America First again sent the roof consultant to the Spicewood property for a reinspection, which was performed with Spicewood’s roofing contractor present. From this March 13, 2006 inspection, the consultant again assessed “no functional loss” to wall panels, but observed “very minor and sparse denting” when viewed from different angles. There is no report from the 2006 inspection in the record. According to the senior claims analyst’s affidavit, America First issued a supplemental payment on May 10, 2006, in accordance with the consultant’s new estimate following the 2006 inspection.
In early 2007, Spicewood again requested a reinspection of the property. America First assigned the task to a different company. The March 1, 2007 report following the reinspection describes the inspection of each building. The new inspector found “no damage that would warrant the replacement of this metal roof system.” However, the new inspector — per America First’s request — contacted an engineering company to investigate the property. The engineering company’s nine-page report, issued on April 3, 2007, contains building-by-building descriptions of the company’s inspections and conclusions. The engineering company concluded that, “[fjrom an engineering and functional perspective, the metal roof and siding panels are functioning as intended and do not warrant repair or replacement.” Based on the engineering company’s finding that the “western exposures of the metal siding panels” on four of the buildings had been “cosmetically affected by hail stone impact,” America First issued a final payment in May 2007.
In contrast to the reports in the record from America First’s three inspectors, Spicewood did not produce any reports or testimony from any other expert as to the reasonableness or unreasonableness of America First’s loss assessments. Indeed,
Spicewood appears to argue that the fact that an insurance company would agree to perform subsequent assessments that result in additional amounts paid under the policy, by itself, is some evidence of bad faith. However, this evidence standing alone does not suggest anything in the nature of bad faith. If anything, an insurer’s agreeing to perform a reassessment demonstrates good faith. To find otherwise might encourage insurers to stand by their initial assessments for fear that their willingness to consider new evidence and issue supplemental payments would indicate their initial assessments were made in bad faith. Moreover, there is no evidence here of any delay in the insurer’s responding to the insured’s inquiries, any fundamental differences among the multiple assessments, or any refusal by the insurer to make additional payments in accordance with an increased assessment of damage.
Furthermore, Spicewood bases its bad faith claims on the assertion that the total amount ultimately paid under the policy is insufficient — a wrongful denial of benefits — not on an assertion that the total amount should have been paid at the time of the initial assessment- — a wrongful delay of benefits.
See Giles,
Spicewood’s summary judgment evidence — including America First’s senior claim adjuster’s affidavit and the reports issued by three separate inspectors hired by America First — does not provide any evidence that America First’s basis for rejecting Spicewood’s claim for additional amounts was unreasonable,
see Lyons,
We reverse the district court’s judgment with respect to Spicewood’s claims for breach of contract, prompt-payment penalties under insurance code chapter 542, and attorneys’ fees in connection with such claims, and we remand those claims to the district court for further proceedings. We affirm the district court’s judgment with respect to all other claims.
Notes
. Our statutory interpretation comports with those courts that have previously construed civil practice and remedies code section 16.070(a) or its predecessor.
See Holston v. Implement Dealers Mut. Fire Ins. Co.,
. There is no dispute between the parties that if a four-year limitations period applies, it would be satisfied here. Therefore, we need not determine whether the limitations period began to run on the date of loss,
see Administrative Servs. of N. Am. v. Hartford Fid. & Bonding Co.,
. We note that when faced with the identical situation as in
Port Arthur,
the Fourteenth Court of Appeals rejected the Fifth Circuit's holding, and held instead that a contract providing for the “shortest limitation of time permitted” by state law fails to specify a lawful period of limitations, restilting in application of the four-year statute of limitations.
See Duster v. Aetna Ins. Co.,
. America First concedes that reversal of the district court's judgment on the breach of contract claim also results in reversal of the court’s judgment on Spicewood's claims for prompt-payment penalties and related attorneys' fees.
See Harris v. American Prot. Ins. Co.,
. An insurance company may also breach its duty of good faith and fair dealing by failing to reasonably investigate a claim.
See State Farm Fire & Cas. Co. v. Simmons,
