Lead Opinion
Opinion by Judge McKEOWN; Concurrence by Judge WATFORD.
OPINION
This is the story of how a bankruptcy filing listing a $575 payday loan snowballed into a violation of the automatic stay, and protracted litigation, which left a stressed borrower with attorneys’ fees and emotional distress. When the automatic stay that accompanies a bankruptcy filing is violated, the bankruptcy petitioner is entitled to recover damages and attorneys’ fees. 11 U.S.C. § 362(k)(l). The issue we consider is whether a bankruptcy petitioner can collect attorneys’ fees incurred litigating the violation of the automatic stay after the violator sends an e-mail conditionally offering partial reimbursement. We conclude that such fees are recoverable under § 362(k)(l). The bankruptcy laws do not permit a stay violator to undermine the remedies available under § 362(k) by forcing a bankruptcy petitioner to accept a conditional offer in lieu of pursuing fair compensation and attorneys’ fees.
Background AND Procedural History
Rupanjali Snowden took out a $575 payday loan
Snowden was employed as a hospital nurse. CIC employees called her at work numerous times asking why she had not yet repaid the loan. Snowden referred them to her attorney and asked that they stop calling her at work, but the calls persisted. These calls affected her work performance and were “very frustrating” because every time Snowden heard her name over the loudspeaker she would, “run to the phone thinking ... [her daughter had] an emergency.” CIC advised Snowden that it would not cash the check securing the loan.
In an effort to get her financial house in order, Snowden filed her Chapter 7 bankruptcy petition without directly advising CIC. She listed CIC as an unsecured creditor with a $575 claim. When Snowden checked her bank account a little over a month after the bankruptcy filing, she saw that it was overdrawn. The bank advised her that CIC had cashed the check securing the payday loan. Instead of honoring the automatic stay, and after a number of
When Snowden found out about the overdraft, she went into a tailspin because her finances had careened out of control at the moment when she thought she was finally getting them together. “[T]he number just panicked [her],” and she was “out of [her] mind.” She worried that every other creditor would “do the same thing [CIC] did,” which “was very overwhelming.” Snowden “had to borrow to pay those [overdraft] fees, and had to tell her daughter she could not afford to buy tennis shoes for her as promised or pay for a haircut.” Snowden .testified that she “was going, nuts,” “could not concentrate,” was “agitated,” and felt “miserable.”
Snowden went to CIC’s Sequim office to sort out the situation and was told someone would contact her, but no one did. She left there “feeling really sick to [her] stomach ... [because she] just didn’t want to deal with this anymore.” Snowden testified that, on the way to CIC, she ran into her daughter’s babysitter, Christy Smith, and “broke down ... crying.” Smith, however, testified that the run-in never occurred and that Snowden falsified an email in Smith’s name mirroring Snowden’s account of their run-in. Smith testified that Snowden offered her $600 in exchange for favorable testimony. Snowden, on the other hand, testified that Smith wrote the e-mail and denied that she offered her any money.
In April 2009, Snowden filed a motion for sanctions in the United States Bankruptcy Court for the Western District of Washington, alleging that CIC willfully violated the automatic stay provision of the bankruptcy code, 11 U.S.C. § 362, and seeking a return of the funds and overdraft fees, emotional distress and punitive damages, and attorneys’ fees. Throughout the proceedings, CIC disputed that it violated the automatic stay.
CIC rejected Snowden’s request to settle the case for $25,000. Instead, in an email affirmatively claiming it was without fault, CIC proposed repaying Snowden the loan amount, bank fees, and three hours of attorneys’ fees, a total of $1,445. Understandably, Snowden did not jump at this suggestion because the $1,445 did not compensate her for the emotional distress CIC had caused.
The case proceeded to trial. Ultimately, the bankruptcy court rejected CIC’s defenses, found a willful violation of the automatic stay, and awarded emotional distress damages of $12,000 as well as the $575 loan amount, $370 in bank fees, $12,000 in punitive damages, and $2,538.55 in attorneys’ fees, totaling $27,483.55.
CIC appealed the bankruptcy court’s emotional distress and punitive damages, and fees awards. The district court determined that although the bankruptcy court cited the controlling case, In re Dawson,
The district court also affirmed on Snowden’s cross-appeal of the attorneys’ fees award and the failure to impose sanctions under the bankruptcy court’s inherent authority or under § 105(a). The district court classified the May 20, 2009 email as a “tender” that would have remedied the stay violation. It therefore concluded that Sternberg v. Johnston,
On remand, the bankruptcy court did not alter its judgment, even though it reconsidered the trial record in light of the district court’s decision. The bankruptcy court noted that it found Snowden’s testimony more credible than Smith’s, and that Snowden had clearly established significant emotional distress because “a reasonable person in precarious financial circumstances who[] had to endure what Ms. Snowden did, after filing bankruptcy, going through the stress that normally attends that process and beginning to build a structure on which she could go forward with her life, had the repeated calls at work, then had the beginnings of the financial structure she was rebuilding kicked out from underneath ... would [suffer] substantial emotional distress.”
Following round two in the bankruptcy court, CIC again appealed the emotional distress and punitive damages awards to the district court. Snowden cross-appealed the sanctions decision and the attorneys’ fees determination under Sternberg, and she sought to recover fees incurred on appeal. In this second appeal to the district court, the court determined that its prior rulings on attorneys’ fees and sanctions remained the law of the case. It also denied Snowden attorneys’ fees incurred as a result of the appeal because those fees were not incurred in an effort to enforce the stay, but in pursuit of a damages award for a stay violation. In effect, the second appeal left in place the bankruptcy court’s original order.
CIC now appeals the emotional distress and punitive damages awards, and Snow-den cross-appeals the attorneys’ fees and sanctions rulings.
Analysis
I. Emotional Distress Damages
Section 362(k) permits an award of emotional distress damages if the bank
On remand, the bankruptcy court evaluated the evidence supporting Snow-den’s claim for emotional distress damages under the correct standard of proof, namely whether she “clearly establish[ed]” that she suffered significant emotional harm. See id. at 1149. Although “the circumstances surrounding the violation make it obvious that a reasonable person would suffer significant emotional harm,” id. at 1151, CIC contests whether Snowden “in fact suffered significant emotional harm.” Discrediting Smith’s testimony, the bankruptcy court found Snowden credible and determined that “Snowden did suffer significant and substantial emotional distress as a result of CIC’s actions in cashing the check and in continuing to call her post-petition. Cashing of the check upended both her finances and her efforts to manage her affairs ... as did [CIC’s] ongoing refusal to rectify the situation that it created.”
When asked why her declaration in support of the motion for sanctions did not include any information about the harassing telephone calls, Snowden replied “I did not know I was supposed to tell them. I didn’t know it was such a big thing.... It is a big thing, because when you come out of the room, it’s a burden to leave everything behind ... and to walk to the phone to answer the phone every time. I don’t know if you’ve ever seen a nurse work.... Not only are you leaving that room to come answer the phone, you’re putting a patient on hold.... That’s a big thing.” CIC seizes on the statement, “I didn’t know it was such a big thing,” to claim that Snowden did not subjectively suffer emotional distress. In view of the context explaining why the phone calls indeed were “a big thing” and the testimony about her emotional distress, the district court did not err in confirming the emotional distress damages award.
II. Punitive Damages
Section 362(k) provides for punitive damages “in appropriate circumstances.” 11 U.S.C. § 362(k)(l). An award of punitive damages requires “some showing of reckless or callous disregard for the law or rights of others.” In re Bloom,
The court’s award of punitive damages was not an abuse of discretion. See Pavon v. Swift Transp. Co., Inc.,
III. Attorneys’ Fees
“The filing of a bankruptcy petition immediately gives rise to an automatic stay.” Sternberg,
In Sternberg, we held that attorneys’ fees under § 362(k) are limited to “those attorney fees related to enforcing the automatic stay and remedying the stay violation, not the fees incurred in prosecuting the bankruptcy adversary proceeding in which he pursued his claim for those damages.”
• We affirmed the finding that the automatic stay was violated, but concluded that the' petitioner was not entitled to attorneys’ fees-from “the subsequent adversary proceeding in which [the petitioner] sought to collect damages for the stay violation.” Id. at 945. We interpreted § 362(k)(l) “against the backdrop of the ‘American Rule,’ ” under which parties are presumed to bear their own litigation costs. Id. at 945^17. We also relied on the plain meaning of “actual damages” as “[a]n amount awarded ... to compensate for a proven injury or loss; damages that repay actual losses.” Id. at 947 (citing Black’s Law Dictionary 416 (8th ed.2004). (internal quotation marks omitted)). We reasoned that “[o]nce the violation has ended, any fees the debtor incurs after that point in pursuit of a damage award would not be to compensate for ‘actual damages’ under § 362(k)(1).”
Sternberg established a bright-line rule that attorneys’ fees incurred in an attempt to collect damages once the stay violation has ended are not recoverable. Id. However, the issue remains whether the e-mail CIC sent to Snowden ended the violation. To answer this question, we look to whether the petitioner is using “[t]he stay [a]s a shield, not a sword.” Id. at 948. As we explained in Sternberg, the limitation on recovery of attorneys’ fees was aimed at reducing incentives for fur
Our more recent decision in In re Schwartz-Tallard, No. 12-60052,
Here, the district court affirmed the bankruptcy court’s rationale that although CIC never admitted a stay violation, Snowden’s “losses would have been righted and the violation would have come to an end” had she accepted the $1,445 tender. We review that conclusion for an abuse of discretion. The bankruptcy court’s determination that the May 20, 2009 e-mail marked the end of the stay violation was an abuse of discretion because the court failed to identify “the correct legal standard for decision of the issue before it.” See United States v. Hinkson,
By declining the sum presented in CIC’s e-mail, Snowden was using the stay not as a sword but as a shield. CIC contested that it violated the automatic stay and made it clear that giving Snowden the $1,445 was not an admission of a violation of the automatic stay. CIC unsuccessfully maintained that position throughout the litigation in the bankruptcy court. Snow-den had to proceed with the litigation to establish a violation of the automatic stay; put differently, she had to go to court to end the stay violation. See Schwartz-Tallard,
Permitting the violator to short-circuit the remedies available under § 362(k)(l) by making a conditional offer to return the property wrongfully seized in violation of the automatic stay would undermine the remedial scheme of § 362(k). See Sternberg,
Had Snowden accepted the $1,445 and sought damages for emotional distress in a separate action, her recovery may have been precluded because CIC never admitted a violation of the stay — not to mention the reality that any settlement would have included a standard release of liability. A bankruptcy appellate panel of this court has declined to find that an automatic stay violation is remedied by a Rule 68 offer of judgment, noting that “[i]n retrospect, [the creditor] may regret not having explicitly included attorney’s fees in its offer of judgment and having offered a sum that would have been sufficient to make the debtor think very hard about whether continued litigation is worthwhile.” In re Campion,
Because CIC did not return the property it had wrongfully seized from Snowden on May 20, 2009, the bankruptcy court chose the wrong date to mark the end of the stay violation. The proper date is December 10, 2009, when the bankruptcy court found a violation of the automatic stay. The litigation leading up to that ruling “relate[d] to [Snowden] ‘enforcing the automatic stay and remedying the stay violation.’ ” See Schwartz-Tallard,
Snowden cannot automatically recover all the fees she incurred before the end of the stay violation. Under Stern-berg, she can recover only those fees related to remedying the stay violation itself.
IV. Sanctions
Snowden cross-appeals the bankruptcy court’s failure to issue a sanctions award under its inherent authority, which “allows a bankruptcy court to deter and provide compensation for a broad range of improper litigation tactics.” In re Dyer,
The bankruptcy court declined to find any bad faith in CIC’s approach to Snowden’s bankruptcy litigation. Based on the record documenting the litigation tactics, the bankruptcy court did not abuse its discretion in denying sanctions under its inherent authority. See Eskanos & Adler, P.C. v. Leetien,
Conclusion
We affirm the district court’s order affirming the decisions of the bankruptcy court on emotional distress and punitive damages, and sanctions. We reverse the district court’s order affirming the award of attorneys’ fees and remand for a calculation of attorneys’ fees related to remedying the stay violation, including those fees incurred after May 20, 2009.
The parties shall bear their own costs on appeal.
AFFIRMED in part; REVERSED in part; REMANDED.
Notes
. " 'Payday' loans are. short-term consumer loans (usually [fewer] than 31 days) secured by a consumer's post-dated check. The payday industry targets low to medium income consumers as well as individuals who have no savings, and live paycheck to paycheck.” Bridge Fund Capital Corp. v. Fastbucks Franchise Corp., 622 F.3d 996, 999 n. 1 (9th Cir.2010).
. The bankruptcy court noted the stipulation that CIC previously paid the loan amount, bank fees, and punitive damages awards.
. Sternberg acknowledged that the decision created a circuit split with the Fifth Circuit, see In re Repine,
Concurrence Opinion
concurring:
I join the court’s opinion and write separately to add a few words on the attorney’s fees issue.
I agree with my colleagues that the fees award must be vacated, but it’s hard to fault either the bankruptcy court or the district court for that. Our court has made calculating attorney’s fees under 11 U.S.C. § 362(k)(l) unnecessarily complicated. The problem stems from our decision in Sternberg v. Johnston,
Nonetheless, as a three-judge panel, we’re bound by the rule in Sternberg, which requires us to vacate the award at issue here. Check Into Cash violated the automatic stay by wrongfully withdrawing $575 from Ms. Snowden’s bank account. Our task under Sternberg is to determine when the stay violation ended. As the court notes, when a creditor violates the stay by wrongfully seizing the debtor’s property, the stay violation usually doesn’t end until the creditor returns the property to the debtor. See In re Abrams,
I agree with the court that the stay violation ended by December 10, 2009, when the bankruptcy. court ordered the return of Snowden’s wrongfully seized property. Although Check Into Cash did not actually pay Snowden the $575 plus overdraft fees until some months later, by December 10, 2009, it no longer contested its obligation to pay those sums. Nor did Check Into Cash contest that it had actually violated the stay. Cf. In re Schwartz-Tallard,
So, under Sternberg, we are left to remand this case to the bankruptcy court with instructions to (1) calculate the portion of Snowden’s pre-December 10, 2009, attorney’s fees attributable to her efforts to recover the $575 plus overdraft fees, and (2) disallow all remaining fees. This impractical (and inevitably somewhat arbitrary) exercise is sure to invite further litigation. That Sternberg requires such an odd, resource-consuming exercise, not dictated by the plain text of § 362(k)(l), is another reason to question the soundness of Sternberg’s holding.
. Section 362(k)(l) provides: "Except as provided in paragraph (2), an individual injured by any willful violation of a stay provided by this section shall recover actual damages, including costs and attorneys’ fees, and, in appropriate circumstances, may recover punitive damages."
