The owner of a building hired Hansen, Hansen & Johnson, Inc. (HH&J) to renovate it. 1 The renovation included design and construction of an exterior glass wall. A year or so after the new wall was finished, it began to leak. The owner of the building sought redress from HH&J, which settled with the owner for $81,000. HH&J then sued Fentron, a corporation in the business of designing and installing glass walls. HH&J sought reimbursement plus other damages. The trial court awarded damages, but we reverse.
In 1982, Lee Hansen was an architect and partner in HH&J. He was acquainted with Everett Foster socially and through Foster's former position as mayor of Sumner, Washington. Hansen also knew that Foster was employed by Fentron. Hansen trusted Foster "based on their past acquaintanceship and on Foster's status as a manager of Fentron." Finding of fact 1.
Fentron employed Everett Foster as a "manager of manufacturing services". Fentron furnished Foster with business cards, an office and a telephone. Foster's duties included purchasing material needed for manufacturing, but did not include selling products to customers. He was employed in the manufacturing department, and sales to customers were handled through the sales department.
Overall, Hansen talked with Foster an estimated 6 to 10 times. Some of these conversations were in person at
In 1982, Foster visited Hansen at HH&J's offices. At this time, HH&J was the general contractor for construction of the Tacoma Dome Hotel, and Foster's purpose was to solicit sales for Fentron products and services in the construction of the hotel. In the course of the conversation Foster told Hansen that Fentron had salvage glass available and was trying to find a use for it. During this visit or at a later time, Foster "presented his business card showing that he was a manager of Fentron's manufacturing services division." Finding of fact 5. Foster led Hansen to believe that Foster had authority to sell materials on behalf of Fentron, but in fact Foster's efforts were unknown to Fentron and contrary to its policies and direction. 2
HH&J accepted the offer on a date that is not clear from the evidence or findings. 4 HH&J accepted because it believed it was dealing with Fentron. It would not have accepted had it known it was dealing with Foster individually.
Apparently after the offer was accepted,
5
a man named A1 Kapp drew up plans showing how the glass was to be installed in the 1111 Fawcett Building. Kapp was a Fentron employee who had actual authority to provide general designs on Fentron's behalf at the request of his supervisors.
6
However, Kapp was not acting at the request of a
Foster or Kapp 7 submitted the plans to HH&J on February 4, 11, and 15, 1983. HH&J used the plans to install the glass, and installation started sometime after February 16. All installation work was done by non-Fentron employees hired by Foster. During construction, Foster delivered to HH&J glass, aluminum, sealants, gaskets and other materials which belonged to Fentron, and he placed orders with Fentron "to be delivered to HH&J, for installation,[ 8 ] sealants and other materials." Finding of fact 26. Foster and Kapp also made visits to the jobsite and to HH&J's offices.
Starting on January 7, 1983, HH&J wrote a series of 29 checks, totaling about $20,000, in order to pay for the materials being delivered by Foster. According to the findings, the checks were made payable "to Foster", or "on his behalf", or "at his request". Finding of fact 19. The first check, for $6,300, was dated January 7, 1983; the second, for $8,300, was dated February 16, 1983. At Foster's request, Roger Hansen, another principal in HH&J, made both checks payable to Foster personally. Foster said he needed the first check because the glass was at a salvage yard and was about to be destroyed. He said he needed the second check in order to obtain metal extrusions for the project.
By February 16, Roger Hansen was "nervous about Everett". According to him, in March
9
it "really came to the
In mid-May 1983, Foster absconded to California. At almost the same time, Stanley Tabor, Fentron's contracts administrator, contacted HH&J to request payment for the materials Fentron had supplied. Both Fentron and HH&J then discovered that Foster had not forwarded HH&J's payments to Fentron, but instead had diverted them to his own use. Tabor demanded that Fentron be paid for the materials it had supplied, and HH&J "paid Fentron directly for the Fentron materials which Foster had supplied to the job site." Finding of fact 35. At some point, Tabor told Roger Hansen that Fentron "would like to continue a business relationship with HH&J as to the Tacoma Dome Hotel, that Fentron would cooperate and assist HH&J in pursuing criminal sanctions against Foster, and would cooperate in other unspecified areas." Finding of fact 39.
Beginning June 1, 1983, Kapp was on a self-requested leave of absence from Fentron. While on leave, he supervised the final weeks of construction, which ended in late June or early July. It is unclear whether Tabor knew in May that Kapp was involved, but Tabor did know in June. 10 Tabor and HH&J never discussed Kapp's status as a Fen-tron employee. Apparently, Kapp was not paid by either Fentron or HH&J while he was on leave.
After mid-May, Tabor learned that the ARCO glass was being used by HH&J. He or his superior knew that the
Twelve to eighteen months after installation, the glass began to leak. It then developed that there were various defects in Kapp's design, in installation, and in the glass itself.
The building owner sued HH&J. HH&J settled by paying $81,000. It then cross-complained against Fentron for that amount, plus interest and attorney fees incurred in defending against the building owner. After a bench trial, the Superior Court granted judgment for approximately $108,000. Fentron appeals.
On these facts, it may be assumed that a contract for construction of an exterior glass wall was formed. The issue is whether the parties to the contract were Foster and HH&J, or Fentron and HH&J. According to the briefs of both Fentron and HH&J, Fentron's status as a party turns on three issues: (1) whether Foster and Kapp had apparent authority to sell products on behalf of Fentron; (2) whether Fentron made and breached implied warranties of fitness for a particular use; and (3) whether Fentron ratified Foster's and Kapp's conduct. If any one of these issues is resolved in favor of HH&J, Fentron was a party to the contract.
Apparent Authority
Whether apparent authority exists in a particular case is a question of fact.
Bill McCurley Chevrolet, Inc. v.
Both actual and apparent authority depend upon objective manifestations.
12
Restatement (Second) of Agency § 7, comment
b,
at 29 (1958) (hereinafter Restatement) (actual authority); Restatement § 26, comments
a-f,
at 101-03 (same); Restatement § 8, comment
a,
at 30-31; Restatement § 27, comments
a-f,
at 103-06 (apparent authority);
Barnes v. Treece,
Manifestations to a third person can be made by the principal in person or through anyone else, including the agent, who has the principal's actual authority to make them —
e.g.,
an advertisement in the newspaper, provided it is placed by the principal or an agent with actual authority. Restatement § 8, comment
b;
Restatement § 27, comment
a,
at 104. However, such manifestations will support a finding of apparent authority only if they have two effects. First, they must cause the one claiming apparent authority to actually,
i.e.,
subjectively, believe that the agent has authority to act for the principal. Restatement § 8, comment c, at 32. Second, they must be such that the claimant's actual, subjective belief is objectively reasonable. Restatement § 8, comment c, at 32;
Bill McCurley Chevrolet, Inc. v. Rutz,
The Restatement of Agency summarizes some of the specific manifestations that can, in appropriate circumstances, support a finding of apparent authority. Restatement § 27, comment a, at 104 says:
The information received by the third person may come directly from the principal by letter or word of mouth, from authorized statements of the agent, from documents or other indicia of authority given by the principal to the agent, or from third persons who have heard of the agent's authority through authorized or permitted channels of communication. Likewise, as in the case of [actual] authority, apparent authority can he created by appointing a person to a position, such as that of manager or treasurer, which carries with it generally recognized duties; to those who know of the appointment there is apparent authority to do the things ordinarily entrusted to one occupying such a position, regardless of unknown limitations which are imposed upon the particular agent.
Apparent authority is not created, however, merely because the agent is appointed to or occupies a high position in the principal's organization.
Richardson v. Taylor Land & Livestock Co.,
Based on these rules, the trial court could not have found that either Foster or Kapp ever had Fentron's actual authority to sell products to HH&J. Witnesses from Fentron did not testify to such authority, and neither Foster nor Kapp testified at all.
Returning to apparent authority, we consider three matters: first, whether the evidence supports a reasonable inference that Fentron objectively manifested that Foster had authority to sell materials and designs on its behalf; second, whether the evidence supports a reasonable inference that Fentron objectively manifested that Kapp had authority to do the same, or to supervise installation of the glass; and third, whether the evidence supports a reasonable inference that HH&J's interpretation of Fentron's manifestations was objectively reasonable.
The evidence is insufficient to support a reasonable inference that Foster had apparent authority to sell materials and designs on Fentron's behalf. Fentron did not represent to HH&J or anyone else that Foster had authority to contract, nor did it authorize Foster or anyone else to do so on its behalf. It did not furnish Foster with documents or other indicia of authority that could be shown to others, other than business cards and a telephone number. If it objectively manifested that Foster had authority, it did so because (1) it employed him as a "manager of manufacturing services", or (2) because it furnished him with an office, telephone number, and business cards that said he was a "manager of manufacturing services". 16
Even when the fact that Fentron furnished Foster with an office, telephone, and business cards 17 is combined with his employment and qualified title, there is still insufficient evidence to support a reasonable inference that Fentron manifested that Foster had authority to sell products on its behalf. Taken in the light most favorable to HH&J, this combination of facts shows only that Foster was a Fentron employee whose authority was not apparent. Absent additional relevant evidence, it says nothing about whether he did or did not have Fentron's authority to sell products. 18
Likewise, the evidence is insufficient to support a reasonable inference that Kapp had apparent authority to sell materials and designs or supervise installation on
Finally, the evidence amply showed that HH&J subjectively believed that Foster and Kapp were authorized by Fentron, but it is insufficient to support a reasonable inference that that belief was objectively reasonable. Before HH&J gave the first $6,300 check to Foster, it knew that Foster had requested that the check be made payable to him personally, that the glass was at a salvage yard instead of being in the control of Fentron, and that the glass was to be broken up and reprocessed almost immediately. Even if Fentron had engaged in more objective manifestations than it did, this knowledge by HH&J put it on notice as a matter of law that further inquiry of Fentron was needed.
Implied Warranties
HH&J argues that Fentron impliedly warranted Kapp's designs as being fit for use in the renovation project. We disagree. Although a seller of plans makes such a warranty,
Prier v. Refrigeration Eng'g Co.,
HH&J also seems to contend that Fentron made and breached implied warranties with respect to the ARCO
Ratification
HH&J also argues that Fentron ratified the contract. Implied ratification occurs
[I]f the corporate principal, with full knowledge of the material facts (1) receives, accepts, and retains benefits from the contract, (2) remains silent, acquiesces, and fails to repudiate or disaffirm the contract, or (3) otherwise exhibits conduct demonstrating an adoption and recognition of the contract as binding.
Barnes,
Preliminarily, it is important to segregate facts having to do with Fentron's delivery of materials to the jobsite. Foster lacked authority to act for Fentron, yet he still caused it to deliver the extrusions to HH&J's jobsite. As a result, there was no privity of contract between Fentron and HH&J, but Fentron had the same hen rights as any supplier of materials. RCW 60.04.010. After the parties learned of Foster's deception, Fentron demanded that HH&J make again to Fentron the same payments it had already made to Foster, and HH&J complied. HH&J contends that Fentron's demand for payment evidenced ratification of the contract
With these considerations in mind, it is apparent that the evidence does not support a reasonable inference that Fen-tron did any positive act to ratify Foster's conduct. HH&J had previously concluded that Fentron would not contract with it for construction of the glass wall. After Foster absconded, HH&J, not Fentron, paid the persons working on the construction of the glass wall. In mid-May or later, Tabor told Roger Hansen that Fentron "would like to continue a business relationship with HH&J as to the Tacoma Dome Hotel, and that Fentron would cooperate and assist HH&J in pursuing criminal sanctions against Foster, and would cooperate in other unspecified areas." Finding of fact 39. However, the statement about wanting to continue a business relationship regarding the Tacoma Dome Hotel implies, if anything, an intent not to have such a relationship on other pending projects; the offer to pursue criminal sanctions against Foster surely does not suggest approval or affirmance of his activities; and the offer to cooperate is simply too vague to support a finding of ratification.
Nor is there a reasonable inference that Fentron's silence, if any, was a ratification. Tabor knew that the glass had been rejected from Fentron's ARCO project, but it is also clear that HH&J knew it had purchased scrap glass.
19
Kapp was working on the project, but after the discovery of Foster's deception, no one could reasonably have assumed without checking that Kapp had Fentron's authority to do that. Finally, HH&J believed that Fentron had previously refused to contract, and there was simply nothing in Fentron's conduct or silence that would have caused a
Reversed with directions to dismiss the complaint. Worswick, C.J., and Alexander, J., concur.
Review denied at
Notes
There are actually two entities with the name Hansen, Hansen & Johnson. One is a partnership of architects; the other is an incorporated building construction firm. The two have been aligned at all times in this case, and for convenience we will refer to them collectively.
In finding of fact 31, the trial court stated, "Fentron knew that Foster had attempted to use his contacts in Pierce County to obtain subcontract bids from HH&J on the Tacoma Dome Hotel." As Fentron argues, however, this finding is not supported by substantial evidence. Robert Hess, Fentron's vice-president, testified that early in Foster's employment, he and Foster had a hallway conversation in which Foster said
that he had some contacts in Tacoma because of his past experience there, and he really wanted to help the company get the Tacoma Dome Hotel. I said, Everett, I have this conversation with practically every new employee that they think they know somebody who is going to do something. Our policy is to flow all of these things through the sales department. We are happy to have what information you have. Your job is to go see Mr. Dick Hatala and turn it over to him. As far as I know, he did that because I didn't hear any more about it.
Q: Well, you did hear more about the Tacoma Dome Hotel because you placed it on your own fist of important jobs, is that right?
A: It was routinely listed as a possible job on a monthly report which we generated, but beyond that, I didn't personally hear any more about it from Everett Foster.
Although HH&J implies otherwise, there is no testimony or inference that Hess knew of Foster's contacts with HH&J, or that there was a connection between Foster's contacts with HH&J and Fentron's inclusion of the Tacoma Dome Hotel on its list of potential projects. Report of Proceedings, at 270-72.
At the time of Foster's representations, the ARCO glass was owned by Fentron. Foster, however, contrary to his authority and without Fentron's knowledge, had sold it to Pacific Iron & Metal (Pacific) and then pocketed the proceeds. Apparently this sale to Pacific was in about October 1982. Pacific operated a scrapyard, and Foster had caused 28 large crates of the glass to be trucked there. From then until HH&J acquired it, the glass was physically located at Pacific's scrapyard.
There is no finding concerning the date of acceptance, and due to the informal way in which the parties dealt, the evidence is unclear as to that fact.
Again, the evidence and findings are unclear as to date.
Kapp was a designer employed to develop conceptual drawings that Fentron's customers could use in the bidding process. Once Fentron actually had a contract, engineers would take over.
Finding of fact 14 says that "Kapp submitted plans"; finding of fact 26 says that "Foster supplied designs prepared by Kapp".
Apparently, the reference is to installation materials. Finding of fact 29 expressly states that all installation work was done by non-Fentron employees.
Finding of fact 32 says that HH&J relied on Foster's representations until early April, but Roger Hansen himself testified that he knew at least in March that Fentron was unwilling to enter into a contract. Later, he again testified
Tabor denied seeing Kapp at the site. Report of Proceedings, at 321, 324. However, he was impeached with exhibit 52. Exhibit 52 has not been provided as part of the record on appeal. It is described in Report of Proceedings, at 324 as being a May 17, 1983, work order not to issue further materials to HH&J, on which appears the notation, "Al Kapp to deliver this material." In finding of fact 40, the trial court held that Tabor "had facts from which he knew or should have known” that Kapp continued to supervise installation.
In finding of fact 37, the trial court said:
Tabor knew that the glass panels were defective in manufacture, and further knew that the glass had been rejected for reasons other than cosmetic reasons. Tabor further was aware that the glass was to have been destroyed by Fentron, under an agreement between Fentron and the glass manufacturer.
Proposed by HH&J, this finding is not supported by substantial evidence at least to the extent that it says Tabor knew the glass had been rejected for noncosmetic reasons. To support the finding, HH&J cites only the testimony of Hess, Fentron's vice-president. Hess testified that he knew the glass had not met specifications for the ARCO project; that he had told others at Fentron that he was to be involved in the disposition of the glass; and that he and Tabor were "concerned" that something was awry when they learned, apparently in May, that the glass had been used by HH&J.
AIthough agency relationships do not always stem from contract, Restatement (Second) of Agency § 1, comment
b,
at 8 (1958), this objective manifestation requirement is similar to that which governs contract formation.
Dwelley v. Chesterfield,
These rules are well summarized in the Restatement (Second) of Agency.
With respect to actual authority, Restatement § 26 says in pertinent part:
[A]uthority to do an act can he created by written or spoken words or other conduct of the principal which, reasonably interpreted, causes the agent to believe that the principal desires him so to act on the principal's account.
With respect to apparent authority, Restatement § 27 says in pertinent part: [A]pparent authority to do an act is created as to a third person by written or spoken words or any other conduct of the principal which, reasonably interpreted, causes the third person to believe that the principal consents to have the act done on his behalf by the person purporting to act for him.
And with respect to how the creation of actual and apparent authority differs, comment a to Restatement § 27 says in pertinent part:
Apparent authority is created by the same method as that which creates [actual] authority, except that the manifestation of the principal is to the third person rather than to the agent.
Again, these rules are well summarized in the Restatement. In § 8, comment c, it states:
"Apparent authority exists only to the extent that it is reasonable for the third person dealing with the agent to believe that the agent is authorized. Further, the third person must believe the agent to be authorized. In this respect apparent authority differs from [actual] authority since an agent who is authorized can bind the principal to a transaction-with a third person who does not believe the agent to be authorized."
Restatement § 27, comment b, states in pertinent part:
"Until there has been a communication to a particular person, and until that person learns facts from which he reasonably infers that the agent is authorized, there is no apparent authority as that word is here used."
HH&J attempts to support the finding of apparent authority with many facts that, although true, are not material to the issue. For example, it says that Fentron failed to destroy the scrap glass to prevent its theft and sale by Foster, and that Fentron failed to prevent Everett Foster from buying building materials and personal items on Fentron credit accounts, which credit he failed to repay. We do not consider such facts because they are either not objective manifestations by Fentron or they were not communicated to HH&J at the pertinent times.
In its brief, HH&J states, "The trial court relied on evidence of Foster's use of. . . Fentron co-employees", the reference apparently being to Kapp. However, we intentionally omit reference to Kapp’s participation. That participation was entirely at the behest of Foster, and was not an objective manifestation of the principal, Fentron.
Schoonover v. Carpet World, Inc.,
It is undisputed that HH&J gave the first $6,300 check to Foster so that he could go save the glass from destruction.
