OPINION
On August 26, 1996, the plaintiff, Robert Skaling (plaintiff or Skaling), filed a four-count complaint in Superior Court against the defendant, Aetna Insurance Company (defendant or Aetna), alleging a breach-of-contract by Aetna for its refusal to pay underinsured motorist insurance benefits and insurer bad faith in the investigation and handling of Skaling’s claim.
1
The count alleging insurer bad faith was severed from the breach-of-contract claim. A jury found that Skaling’s injuries were proximately caused by the negligence of the underinsured tortfeasor, awarded Skal-ing total damages of $1,305,000 and proceeded to reduce the award by 10 percent, to $1,174,500, based on its conclusion that Skaling’s own negligence was a contributing cause of his injuries. Judgment was entered for Skaling for $300,000, the total amount of the policy limits. In
Skaling v. Aetna Insurance Co.,
Following our decision in Skaling I, Aet-na moved fоr summary judgment on the remaining count alleging insurer bad faith and Skaling moved to amend his complaint to add two additional claims. The Superi- or Court hearing justice denied Skaling’s motion to amend the complaint and granted defendant’s motion for summary judgment. The plaintiff has appealed. We *1001 vacate the summary judgment and remand this case to the Superior Court for proceedings in accordance with this opinion.
Facts and Travel
The facts leading up to this controversy are set forth in detail in
Skaling I
and we need not recount them in detail. On October 20, 1995, Skaling was severely and permanently injured when he fell from a railroad trestle outside his Coventry home while attempting to rescue Matty Webber (Webber), a passenger in a Jeep automobile operated by Shaun Menard (Menard), an underinsured tortfeasor. According to the trial testimony, Skaling fell from the trestle while he was attempting to pass the Jeep, as he was “edging along * * * with [his] belly up to the vehicle as close as you can possibly get to something.”
Skaling I,
In its motion for summary judgment after this Court’s decision in Skaling /, defendant argued that Skaling’s claim against the underinsured tortfeasor was a fairly debatable claim, thereby relieving Aetna of any liability for insurer bad faith. Significantly, Aetna argued that the finding of 10 percent comparative negligence, as well as Skaling’s failure to demonstrate that he was entitled to a directed verdict on the contract claim, conclusively established that Skaling’s claim was fairly debatable and that therefore Aetna was entitled to summary judgment on the bad faith count. The plaintiff simultaneously moved to amend his complaint to add two additional counts against Aetna.
Skaling sought production of Aetna’s claim file and sought to depose two claims adjusters who had been assigned to the case before the date Skaling filed suit. Aetna moved for a protective order and argued that Skaling’s failure to obtain a directed verdict in the breach-of-contract action was fatal to his bad faith claim; thus, additional discovery would serve no further purpose. Aetna successfully persuaded the hearing justice that events occurring after Skaling filed suit against Aet-na and any materials developed in defense of that action, were not relevant to Aetna’s conduct at the time the claim was denied. The hearing justice limited Aetna’s production of documents to the date of Skal-ing’s suit. He further directed Aetna to prepare a privilege log and to produce post-suit materials for in-camera review. In a subsequent chambers conference, the hearing justice found, sua sponte, that the documents were within the attorney-client privilege, notwithstanding that Aetna had not asserted the privilege. 2 Ultimately, the hearing justice declined to order the production of any post-suit materials acquired by Aetna with the exception of a statement by Menard taken by his own insurer. The record discloses, however, that Aetna presented evidence at the hearing on summary judgment that was ultimately relied upon by the hearing justice but was unknown to Aetna when it denied *1002 Skaling’s claim and acquired after Skaling filed suit. As discussed infra, we deem this to be error.
The hearing justice also denied Skaling’s motion to amend the complaint by adding two additional counts: count 5, seeking damages for Aetna’s breach of the implied covenant of fair dealing and good faith, and count 6, asserting that Aetna’s refusal to pay his claim was “willful, wanton and without reasonable justification.” The trial justice refused to allow the amendment, and agreed with Aetna’s argument that neither count stated a cause of action or theory of recovery that differed from the bad faith claim pending in count 4.
On appeal, Skaling urges this Court to reverse the grant of summary judgment and declare, pursuant to G.LÜ956 § 9-1-33, the statutory codification of the tort of insurer bad faith, that the issue of bad faith is a question of fact to be determined by the fact-finder. Skaling argues that, with respect to certain claims of insurer bad faith, the standard of proof adopted by this Court in
Bartlett v. John Hancock Mutual Life Insurance Co.,
Summary Judgment
This Court reviews the grant of summary judgment on a
de novo
basis by applying the same criteria as the motion justice.
Rhode Island Insurer’s Insolvency Fund v. Leviton Manufacturing Co.,
In the case at bar, the hearing justice appropriately recited the standard of proof required to withstand summary judgment for a claim of bad faith and concluded that plaintiff must establish the “absence of a reasonable basis” for the insurer’s denial of benefits, and defendant’s “knowledge or reckless disregard of the lack of a reason
*1003
able basis for denying the claim.”
Bibeault v. Hanover Insurance Co.,
We are now confronted with the question of whether, in the context of first-party claims, an insurer is insulated from a claim of bad faith simply because plaintiff was unable to obtain a judgment as a matter of law in the underlying breach-of-contract action. This issue is particularly compelling in cases in which the issue rests upon a disputed fact or the claim is denied based upon a disputed oral conversation between the insured and the claims examiner. These factual disputes cannot be determined as a matter of law. If the claims examiner’s testimony is untruthful and rejected by the jury, plaintiff has established a breach of the insurance contract; however, because the issue was resolved by a finder of fact and not the trial justice at the close of evidence, the insurer is insulated from bad faith, notwithstanding its reckless conduct and oppressive tactics. We are of the opinion that the directed verdict standard of proof in this context is unworkable and unjust a situation that has been recognized in other jurisdictions.
Moreover, we are not convinced that the directed verdict standard comports with the requirements of § 9-1-33 that the issue of insurer bad faith is an issue of fact to be submitted to the jury. We note that the hearing justice in this case expressed his concern with the difficulty encountered in reconciling the “fairly debatable claim” standard that insulates an insurer from bad faith with the provision in § 9-1-33, which requires that this issue of bad faith “shall be a question to be determined by the trier of fact.” The hearing justice concluded that he was left with no option “but to follow the ‘fairly debatable’ and reasonable basis test as it has been articulated” by the Supreme Court; but urged Skaling, however, to “ask the Supreme Court, as I would, what is the real meaning of § 9-1-33 in view of [the Court’s] prior articulated, fairly debatable language in the cases [I] have cited?” Skaling has done so. Accordingly, we are asked to determine whether proof amounting to a directed verdict/judgment as a matter of law on the breach-of-contract claim is mandatory in all bad faith actions and further, whether the tort of bad faith is available in situations in which the claim was fairly debatable but was handled by the insurance company in an unfair, reckless or oppressive manner.
Insurer Bad faith
In
Bibeault,
an advisory opinion given to the United States District Court, this Court joined a growing number of jurisdictions and recognized the common law tort of insurer bad faith in the context of the wrongful refusal to pay an uninsured or underinsured (UM-UIM) claim.
Bibeault,
Subsequent to our holding in
Bibeault,
the General Assembly enacted § 9-1-33,
4
that not only codified this cause of action but also provided that “the question of whether or not an insurer has acted in bad faith in refusing to settle a claim shall be a question to be determined by the trier of fact.” In
Bartlett,
we parted company with other jurisdictions and held that the bad faith claim must be severed from the breach-of-contract claim and that no action in bad faith can lie unless and until an insured has proven a breach of the insurance contract.
Bartlett,
In recent years, this Court has had occasion to address the refusal or negligent failure of an insurance company to make a timely offer of settlement in the context of both third-party claims, in which the insurer is obligated to defend its insured against liability to third-parties,
Asermely v. Allstate Insurance Co.,
Recently, this Court has held that insurers owe their insureds a fiduciary obligation with respect to protecting the insured from excess liability in the context of third-party claims.
Fraioli v. Metropolitan Property and Casualty Insurance Co.,
Standard of Proof for a Fairly Debatable Claim
On appeal, this Court is called upon to determine whether every claim of insurer bad faith must be established by proof of a breach of the contract of insurance sufficient to warrant a directed verdict or judgment as a matter of law (JML), or whether there are certain instances of insurer misconduct that can be submitted to the jury even if an insured is not entitled to JML on the contract claim. After carefully reviewing the case law from other jurisdictions, including states we looked to in deciding Bibeault and Bartlett, we are satisfied that certain claims of insurer bad faith are sustainable, notwithstanding the failure of plaintiff to establish entitlement to JML on the contract claim. Further, in situations in which the claim is fairly debatable, we are asked to determine whether liability may be imposed in situations in which the carrier intentionally or recklessly failed to properly investigate a claim, or failed to subject its investigation to an appropriate cognitive evaluation and review, or otherwise acted in an oppressive and unreasonable manner. We answer this question in the affirmative.
Since the intentional tort of bad faith was first recognized in
Fletcher v. Western National Life Insurance Co.,
“the plaintiff in a ‘bad faith refusal’ case has the burden of proving:
“(a) an insurance contract between the parties and a breach thereof by the defendant; * * *
“(b) an intentional refusal to pay the insured’s claim;
“(c) the absence of any reasonably legitimate or arguable reason for that refusal (the absence of a debatable reason);
“(d) the insurer’s actual knowledge or the absence of any legitimate or arguable reason;
“(e) if the intentional failure to determine the existence of a lawful basis is relied upon, the plaintiff must prove the insurer’s intentional failure to determine whether there is a legitimate or arguable reason to refuse to pay the claim.” Bartlett,538 A.2d at 1000 (quoting Dutton,419 So.2d at 1361 ).
As noted, in
Bartlett,
we adopted the directed verdict standard of proof, as approved by the Alabama Supreme Court in
Dutton,
In response to the burgeoning number and types of insurer misconduct cases, the Alabama Supreme Court has adopted numerous exceptions to the directed verdict standard, such that a commentator has concluded that the exceptions have swallowed the rule. See Stephen D. Heninger & Nicholas W. Woodfield, A Practitioner’s Guide to Alabama’s Tort of Bad faith, 57 Ala. Law. 277, 281 (1996). The most important difference between Alabama’s procedures and the presentation of bad faith claims in Rhode Island is that, unlike Rhode Island, the claims are not severed— the breach-of-contract claim and the bad faith claim are presented to the same jury at the same time. Hence, the directed verdict standard is more easily (although not universally) applied in the context of the same proceeding. “[KJeenly aware of the fact that there were countervailing policy considerations that weighed in favor of an insured’s right to have his claim properly evaluated and promptly paid by the insurer,” the Alabama courts have restricted the directed verdict on the contract claim standard to “ ‘normal’ ” or “ ‘ordinary”’ bad faith cases and articulated “a different standard to be applied in certain unusual or extraordinary cases.” Nation *1008 al Insurance Association v. Sockwell, March 15, 2002 at 41.
In
Safeco Insurance Co. of America v. Sims,
Moreover, when the question of insurer bad faith hinges on a disputed issue of fact,
Safeco,
As discussed, another well-recognized exception to the fairly debatable/directed verdict оn the contract claim standard centers on the intentional or reckless failure on the part of an insurer to properly investigate the claim to determine the existence of a valid reason for denying payment, or the failure to submit the results of the investigation to a cognitive evaluation and review to determine whether there was a lawful basis for denying the claim.
Thomas,
Significantly, in
Grissett,
In addition to these judicial variants to the fairly debatable/directed verdict on the *1009 contract claim standard for establishing insurer bad faith, several jurisdictions have developed alternative approaches to first-party bad faith claims and have rejected the fairly debatable/directed verdict on the contract claim standard in its entirety.
The Arizona Supreme Court has determined that the insurer’s belief in the fair debatability of a claim is a question of fact for the jury. In
Zilisch v. State Farm Mutual Automobile Insurance Co.,
“The carrier has an obhgation to immediately conduct an adequate investigation, act reasonably in evaluating the claim, and act promptly in paying a legitimate claim. It should do nothing that jeopardizes the insured’s security under the policy. It should not force an insured to go through needless adversarial hoops to achieve its rights under the policy. It cannot lowball claims or delay claims hoping that the insured will settle for less. Equal consideration of the insured requires more than that.” Id.
Nor is a plaintiff required to establish that he or she is entitled to a JML on the breach-of-contract claim. “The appropriate inquiry is whether there is sufficient evidence from which reasonable jurors could conclude that in the investigation, evaluation, and processing of the claim, the insurer acted unreasonably” and whether there is proof that the insurer “either knew or was conscious of the fact that its conduct was unreasonable.” Id.
The Supreme Court of Kentucky rejected the fairly debatable claim standard and held that the existence of jury issues on the contract claim does not defeat the bad faith claim, notwithstanding the right of the insurer to challenge a fairly debatable claim. “Although matters involving investigation and payment of a claim may be ‘fairly debatable,’ an insurer is not thereby relieved from its duty to comply with the mandates of [Kentucky law].”
Farmland Mutual Insurance Co. v. Johnson,
“The аppropriate inquiry is whether there is sufficient evidence from which reasonable jurors could conclude that in the investigation, evaluation, and processing of the claim, the insurer acted unreasonably and either knew or was conscious of the fact that its conduct was unreasonable.” Id. (quoting Zilisch,995 P.2d at 280 ).
*1010
The State of Florida has also rejected the fairly debatable standard for determining the existence of insurer bad faith. Recognizing that the tort of bad faith refusal to pay a first-party claim, as opposed to a third-party claim, is purely a statutory remedy, the Supreme Court of Florida found the fairly debatable standard to be inappropriate and rejected it in its entirety.
State Farm Mutual Automobile Insurance Co. v. Laforet,
Although the . approach adopted by these jurisdictions is of more than passing interest, we are not persuaded, at this time, to abandon the rule that an insurer has the right to debate a claim that is fairly debatable. However, we are of the opinion that the directed verdict or JML on the contract claim is unworkable and we revisit our prior decisions in this regard. We decline to hold that a plaintiff, to litigate his or her bad faith claim, must establish entitlement to a JML on the breach-of-contract claim. Rather, we hold, consistent with § 9-1-33, that “the question of whether or nоt an insurer has acted in bad faith in refusing to settle a claim shall be a question to be determined by the trier of fact.” That is, bad faith is established when the proof demonstrates that the insurer denied coverage or refused payment without a reasonable basis in fact or law for the denial. We deem this rule to be of particular significance in this jurisdiction because claims of insurer bad faith are severed and tried separately from the breach of insurance contract claim, a procedure that provides the insurer with significant procedural protections, including nondisclosure of its file until the completion of the breach-of-contract action. 7
Insurers doing business in Rhode Island have an implied obligation to promptly and fully respond to their insured, to investigate a claim and to subject that claim to appropriate review. An insurer has a responsibility to assemble all the facts necessary for a fair and comprehensive investigation
before
it refuses to pay a claim and may not base a defense to bad faith on later acquired infоrmation. “[T]he insurance company cannot later seek to justify its denial [of an insured’s claim] by gathering information which it should have had in the first place.”
Lavoie,
Although we decline to abandon the fairly debatable standard and recognize that an insurer is entitled to debate a claim that is fairly debatable, we are not persuaded that an insurer is relieved of its obligations to deal with its insured consistent with its implied in law obligations of good faith and fair dealing simply because the claim is fairly debatable. Accordingly, an intentional failure on the part of the insurer to determine whether there is a lawful basis to deny the claim, standing alone, is bad faith. This can be established by proof that the insurer “either intentionally or recklessly failed to prоperly investigate the claim or to subject the results of the investigation to a cognitive evaluation and review.”
Thomas,
Moreover, although a claim may be fairly debatable and the insurer may elect to engage in a debate, consistent with its obligations of good faith and fair dealing, an insurer is nonetheless obliged to engage in settlement discussions in an effort to relieve the insured from the burden and expense of litigation. When, as here, the damages were substantial and the claimant was permanently injured, we are satisfied that, in light of the amount of the policy limits at issue, and the strength of the claim, the insurer was not relieved of its obligation to make
any
settlement offers, even if the claim was fairly debatable. One of the tests of insurer good faith is whether the insurer was reasonable in both its investigation of the claim and in its
*1012
settlement behavior. It is the policy of this state to encourage the settlement of controversies in lieu of litigation.
See Rhode Island Insurers’ Insolvency Fund v. Benoit,
This policy has further statutory support. General Laws 1956, chapter 9.1 of title 27, the “Unfair Claims Settlement Practices Act,” mandates specific standards for the investigation and disposition of insurance claims. 8 Included in the definition of unfair claims practices are:
“(4) Not attempting in good faith to effectuate prompt, fair, and equitable settlement of claims submitted in which liability. has become reasonable [sic ] clear;
“(5) Compelling insureds, beneficiaries, or claimants to institute suits to recover amounts due under its policies by offering substantially less than the amounts ultimately recovered in suits brought by them;
“(6) Refusing to pay claims without conducting a reasonable investigation.” Section 27-9.1-4.
We therefore are satisfied that in every case, an insurer must determine whether liability is reasonably clear by objective, measurable criteria, engage in settlement negotiations and attempt, in good faith, to resolve the claim so that its insured is relieved from the burden of instituting a suit to recover under the policy-
Finally, we reiterate that not every refusal to pay amounts to insurer bad faith. A plaintiff must demonstrate an absence of a reasonable basis in law or fact for denying the claim or an intentional or reckless failure to properly investigate the claim and subject the result to cognitive evaluation. However, the obligations imposed on insurers doing business in Rhode Island have never changed — “an insurance company has a ‘fiduciary obligation to act in the “best interests of its insured,” ’ ” and not its own pecuniary interest at all times.
Bolton,
Skaling’s Claims
In the case at hand, Aetna initially denied the claim in June 1996, asserting that Skahng’s fall did not arise out of the ownership, maintenance or use of Menard’s Jeep as required by the policy, and that Skaling failed to prove that Menard was uninsured. The basis of the denial of the claim was Aetna’s subjective belief that Skahng’s injuries were not proximately related to the placement of the Menard vehicle on the trestle.
9
“Because Skaling was not able to describe exactly how he fell from the bridge, Aetna argued that the jury could not conclude that the fall was caused by the Jeep.”
Skaling I,
We recently have had occasion to interpret the meaning of language in an insurance policy that, in order to recover UM UIM, the injuries must arise out of “the ownership, maintenance or use” of the uninsured/underinsured vehicle and held that this provision does not mean “ ‘proximately caused by,’ but [has] a broader meaning that simply required some nexus between the motor vehicle and the injury.”
Liberty Mutual Insurance Co. v. Tavarez,
The record discloses that Aetna claims representative, Martha L. Quara-tella (Quaratella), conducted the initial investigation into Skaling’s injuries and, although she recognized that Skaling’s damages “could be worth in the upwards of the limits of [$300,000],” she ultimately recommended that the claim be denied. According to the record, Quaratella inspected the site, took numerous photographs and measured the width of the trestle bridge. However, she failed to ascertain the width of the Jeep. The trestle measured 86 inches, and the evidence adduced at trial set the width of the Jeep at 68.6 inches, thus allowing Skaling no more than 20 inches — approximately 10 inches on each side of the Jeep — to traverse the bridge. At a deposition, Quara-tella testified that the primary reason for Aetna’s denial of the claim was that Skal-ing had not sufficiently related his fall to the Menard vehicle, and that, “he never gаve any indication whatsoever to me that the Jeep had anything to do with him falling.” However, Skaling maintained that he informed Quaratella that he was “just trying to get by the Jeep [on the trestle] when the fall occurred.” Quaratella testified that she believed Skaling had passed by the Jeep when he fell; but that “[i]t would have been a different scenario” if Skaling had been trying to get by the Jeep when the fall occurred. However, in her handwritten notes affixed to the numerous photographs she submitted, Quaratella noted that Skaling “was squeezing by the Me- *1014 nard Jeep with his stomach up against it and apparently misstepped [sic ].” Clearly, a factual dispute existed concerning Quaratella’s credibility and the statements she attributed to Skaling. Additionally, Skaling refused to sign a statement prepared by Quaratella in which she suggested that Skaling informed her that he did not know how he fell. Skaling denied ever saying this to Quaratella. This is precisely the type of disputed oral conversation that defies application of the directed verdict/JML on the contract-claim standard as a measurе of the existence of insurer bad faith, and is rightfully a question for the fact-finder. The mere existence of this factual dispute should not defeat a claim for insurer bad faith.
Further, during the trial on the breach-of-contract claim, Skaling successfully asserted facts and arguments in support of coverage under the policy. The record demonstrates that Aetna was aware of these arguments, yet failed to appropriately investigate these circumstances, or to subject the results to appropriate evaluation and review. In a report to the defendant, Quaratella, obviously aware of the extent of plaintiffs injuries, suggested that Skaling’s claim potentially could be worth the policy limits but “there are many other issues that the [attorney] must first prove.” “[However, Aetna] may want to put up 10% — that looks to be about the shot the [attorney] has at this point of convincing us this policy should be responsive.” The record discloses that Quaratel-la was aware that the tortfeasor had entered a plea of
nolo contendere
to a charge of operating his vehicle on the trestle, a violation of Department of Environmental Management regulations. The evidence demonstrated that Aetna was aware that Progressive Insurance, Menard’s carrier, had offered to settle and did in fact settle with Skaling for the policy limits.
10
Also, according to Aetna’s notes, Progressive settled with Skaling after it determined that Menard had parked his vehicle on the trestle, thereby creating the dangerous condition that gave rise to the rescue doctrine. In
Skaling I,
we held that the rescue doctrine
11
was relevant on the issue of Menard’s liability and concluded that “Skaling was engaged in a non-reckless attempt to rescue Webber.”
Skaling I,
We note that in granting Aet-na’s motion for summary judgment, the hearing justice referred to Skaling’s use of alcohol at the time he attempted to rescue Webber. Aetna had no knowledge of these facts at the time it denied the claim and may not now raise the issue of comparative negligence as a defense in the bad faith action. Athough the question of comparative negligence by Skaling is doubtful, we hold that comparative negli *1015 gence by the insured does not conclusively defeat a claim for bad faith, rather it is a factor that may give rise to a reasonable basis to deny benefits. The issue of comparative negligence, like a fairly debatable claim, must be considered in light of all of the facts and circumstances available to the insurer at the time it denied coverage under the policy.
Moreover, the verdict in the breach-of-contract action was in excess of $1.3 million and the limit of Skaling’s policy was $300,000. Thus, Skaling’s comparative negligence could have been as high as 75 percent and he would have nonetheless been entitled to recover the policy limits. However, Aetna never offered to settle this claim in any amount, nor did Aetna engage in any settlement negotiations, and, notwithstanding the amount of his medical expenses or the extent of Skaling’s injuries, Aetna refused Skaling’s entreaty to arbitrate the dispute. Indeed, the claim file discloses that Geri Warton (Warton), a second claims examiner, prepared a memorandum on August 6, 1996, in which she stated that she discussed this case with an attorney and that “there is no proximate cause of [sic] the jeep being illegally parked and the claimant falling off the bridge.” With respect to the offer to arbitrate, Warton noted that the Aetna policy did not include a provision for arbitration of claims over $25,000, “so insured’s attorney must sue the [sic] Aetna.” “[T]ell attorney we will not pay anything on this claim.”
On the basis of this evidence, a jury could find that Aetna breached its implied obligations of good faith and fair dealing and is guilty of bad faith. First, there is a dearth of evidence suggesting that Aetna conducted a reasonable and adequate investigation. It failed to determine the width of the vehicle and failed to consider the fact that Quaratella’s recollection of her oral conversation with Skaling might have been incorrect, particularly in light of her handwritten notes on the photographs. The facts appear to suggest that Aetna based its denial on its own narrow and subjective reading of the policy provisions without resort to the caselaw in this jurisdiction relative to the meaning of policy terms relating to the ownership, maintenance and use of the uninsured vehicle. Moreover, there is no evidence that Aetna submitted its investigation to an evaluation or sought cognitive review, nor is there a satisfactory resolution respecting the rescue doctrine relative to Aetna’s reliance on Skaling’s purported negligent use of alcohol. Therefore, we are satisfied that summary judgment was not appropriate and that the allegations in this case warrant a trial.
Skaling’s Motion to Amend the Complaint
Aetna correctly notes that almost four years after he filed his original complaint alleging bad faith and, approximately one month after Aetna moved for summary judgment, Skaling sought leave to amend his complaint to add two additional counts, neither of which set forth a cause of action or theory of recovery different from the bad faith count that already was pending. We are satisfied that the trial justice did not err'nor did he. abuse his discretion in denying the motion to amend Skating's complaint.
The proposed additional count 5, alleged that Aetna failed to fulfill its “implied covenant of good faith and fair dealing.” Clearly, this is merely a recitation of an element of bad faith, initially articulated in Bibeautt, that was subsequently codified in § 9-1-33 and is not a separate and distinct claim. Skaling did not state a claim for relief different from *1016 that which was previously pled in his original complaint.
The proposed count 6, alleging a “willful and wanton breach-of-contract” without reasonable cause is, again, merely another ground available to a plaintiff to establish bad faith on the part of an insurance carrier. Because punitive damages are available as a matter of right in bad faith cases, it is unnecessary to plead or prove willful or wanton conduct. When an insurance company intentionаlly has failed to investigate the claim sufficiently, or to subject the investigation to cognitive evaluation and review, the insurer has acted in bad faith and has opened itself up to a compensatory damage award, punitive damages and attorney’s fees. We therefore are satisfied that the trial justice acted within his discretion in denying Skal-ing’s motion to amend his complaint.
Conclusion
For the reasons set forth herein, the appeal is sustained in part and denied in part. We vacate the summary judgment entered against the plaintiff in this case. We deny and dismiss the plaintiffs appeal from the denial of his motion to amend the complaint. This ease is remanded to the Superior Court for proceedings in accordance with this opinion.
Chief Justice WILLIAMS did not participate.
Notes
. Clearly, Aetna could not assert the attorney-client privilege and defend on the ground that it relied upon its attorney’s advice when it denied Skaling’s claim. Further, Aetna stated in its pleadings that "notwithstanding any applicable privilege, any matters subsequent to August 26, 1996 when plaintiff’s suit was filed * * * are not relevant to this litigation * *
. The Court gratefully acknowledges the ami-cus curiae brief of the Rhode Island Trial Lawyers Association.
. General Laws 1956 § 9-1-33, provides in pertinent part:
"Insurer’s bad faith refusal to pay a claim made under any insurance policy. — (a) Notwithstanding any law to the contrary, an insured under any insurance policy as set out in the general laws or otherwise may bring an action against the insurer issuing the policy when it is alleged the insurer wrongfully and in bad faith refused to pay or settle a claim made pursuant to the provisions of the policy, or otherwise wrongfully and in bad faith refused to timely perform its obligations under the contract of insurance. In any action brought pursuant to this section, an insured may also make claim for compensatory damages, punitive damages, and reasonable attorney fees. In all cases in which there has been no trial in the superior court on or before May 20, 1981, the question of whether or not an insurer has acted in bad faith in refusing to settle a claim shall be a question to be determined by the trier of fact.”
. We note that an arbitrator found the plaintiff to be 25 percent contributorily negligent and a jury subsequently found 60 percent comparative negligence on plaintiff’s part. Although we held these findings established a fairly dеbatable claim, contrary to Aetna’s assertion herein, we did not conclude that every instance of comparative negligence on the part of the insured gives rise to a fairly debatable claim as a matter of law.
Asermely v. Allstate Insurance Co.,
. These factors were delineated by the Court of Appeals of Florida in
Robinson v. State Farm Fire & Casualty Co.,
. Although the question of whether every claim of bad faith in every case should be severed from the breach-of-contract claim is not now before us, in an appropriate case, a bifurcated trial may be a useful alternative approach.
. Although G.L.1956 § 27-9.1-1 provides that ”[n]othing in this chapter shall be construed to create or imply a private cause of action for violation of this chapter,” the tort of insurer bad faith is not a new or separately created cause of action. We deem this chapter to set forth the statutory obligations imposed upon an insurer with respect to the handling of claims and that evidence of any breach thereof may be admissible in a civil action alleging bad faith.
. In its initial denial letter of June 14, 1996 and, after Skaling’s attorney submitted additional information, in a second denial letter on August 6, 1996, the denial of the claim was based on Aetna’s determination that "the policy does not provide coverage for this loss.”
. It was disclosed at oral argument that Aetna may have initially refused permission for Skaling to settle with Progressive for the limits of Menard's policy. Certainly, if Aetna denied permission to settle without good cause, then this conduct constitutes bad faith as a matter of law.
Bolton v. Quincy Mutual Fire Insurance Co.,
. The rescue doctrine provides that one who attempts to rescue “a person in imminent danger caused by the negligence of another cannot be charged with contributory negligence” as long as the rescue attempt is not reckless.
Ouellette v. Carde,
