On April 19, 1979, Domenic T. Zagami brought this counterclaim in the Superior Court against Shawmut Community Bank, N.A. (Shawmut), alleging fraud and violations of G. L. c. 93A. 1 The fraud claim was *808 tried to a jury, and, in a judgment entered on September 2, 1986, Zagami was awarded damages in the amount of $225,000, as well as prejudgment and postjudgment interest. A subsequent bench trial on the c. 93A claim resulted in a September 1, 1988, judgment for Zagami under c. 93A, § 9. The trial judge awarded no multiple damages under c. 93A, § 9 (3), finding that Shawmut had not violated the statute wilfully or knowingly. However, she did order the bank to pay Zagami’s attorney’s fees and costs. See G. L. c. 93A, § 9 (4).
Shawmut appealed from both judgments, and Zagami appealed from the c. 93A judgment. As a result of the parties’ failure to file copies of the trial transcripts, see Mass. R. A. P. 18 (a), as amended,
1. Facts. We briefly summarize the evidence put before the jury and the judge hearing the claim under c. 93A. The case involved a series of bank transactions beginning in 1973. At that time, Zagami, a plumber, owned a piece of commercial real estate in Waltham, where he operated his plumbing business and leased space to several business tenants. General Systems Development Corporation (G.S.D.) was one of his tenants, and William T. Quinn was the president of G.S.D.
*809 In 1973, Zagami executed two promissory notes to Shawmut. The proceeds of these loans he invested in G.S.D. The first of these notes, dated April 9, 1973, was for $25,000 and was cosigned by Zagami and Quinn (April note). The money obtained was used by Quinn. Quinn made payments on the April note until 1975, at which time G.S.D. became bankrupt. Contrary to its established procedures, Shawmut never notified Zagami that this loan was in arrears until January, 1977. 2
On December 5, 1973, Zagami and his wife signed a note for $50,000 (December note). The Zagamis gave the money to Quinn, in exchange for shares of G.S.D. stock and Quinn’s promise to repay the loan by Shawmut. Quinn and one Morgan, a Shawmut employee, had led the Zagamis to believe that G.S.D. would be receiving a large investment from another source, and that Quinn would repay the December note given to Shawmut with this money. Zagami claimed that Quinn and Morgan misled him, because they knew, but did not reveal, that the other investor’s first check had been dishonored on presentment and that Quinn had recently signed a $50,000 note of his own that he was unable to pay. Quinn was able to repay $25,000 of the December note; Zagami paid the remainder.
Shawmut then attempted to collect from Zagami an additional $25,000. Zagami questioned the source of this debt, believing that the December note was paid and the April note had never issued. According to the judge, Shawmut’s employees, agents, and attorneys were confused about the source of the debt. They led Zagami to believe that the money was due on the December note,' implying that Quinn had not paid $25,000. In fact, the money Shawmut was attempting to collect from Zagami was due on the April note.
Facing Shawmut’s threat of a lawsuit, in January, 1977, Zagami signed an agreement which gave him additional time *810 to repay the $25,000. He also executed a mortgage deed of his commercial real estate to secure the debt. Both the agreement and the mortgage explicitly stated that the money was due on the April note. When the note came due and Zagami could not pay it, Shawmut began foreclosure proceedings on the real estate. Zagami sold his property at a price he considered substantially below what the market would offer.
2.
Failure to comply with the Massachusetts Rules of Appellate Procedure.
The Appeals Court refused to review most of the issues raised on appeal, due to “gross and pervasive deficiencies, attributable to both parties, in the record presented to” the court.
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Shawmut argues that we should consider its appeal on the merits, because it has corrected the flaws in the record and because the failure to file copies of the transcript was based on a reasonable, good-faith misreading of Mass. R. A. P. 18 (b), as amended,
In pursuing its appeal, Shawmut had an obligation to include copies of the trial transcript in the record appendix. Under rule 18 (a), an appellant must provide the reviewing court with all relevant portions of the record. Rule 18 (b) complements, and does not negate, this requirement. The term “unnecessary designation,” referred to in rule 18 (b), warns against inclusion of items in the record appendix which are either irrelevant or at least tangential to the issues presented for review. See
Holleman
v.
Gibbons,
Because the parties’ appellate missteps surpass those considered in
Menard,
we need not consider the merits of the appeal not reviewed by the Appeals Court. Were the parties’ mistakes the result of mere inadvertence, the situation would be the same as that in
Menard
and
Holleman.
The Appeals Court held, however, that “[t] he grave and almost universal failure to present an adequate appendix prevents a characterization of inadvertence; rather we are compelled to the conclusion that there has been serious ‘negligence or a lack of attention and diligence.’ ”
3. Prejudgment and postjudgment interest on the fraud judgment. Shawmut raises various challenges to the judgment in favor of Zagami on the issue of fraud. The Appeals Court considered only the claim of error in the award of prejudgment interest on the common law fraud judgment. We do the same.
*813 On this judgment, Zagami was awarded prejudgment and postjudgment interest on his damages at the rate of twelve per cent. Shawmut disputes the award, because G. L. c. 231 § 6B, which establishes the rate of prejudgment interest on certain tort judgments, does not specifically list fraud among the torts to which it applies, and G. L. c. 231 § 6H, a more inclusive provision, does not apply to actions commenced prior to March 19, 1984. St. 1983, c. 652, § 3. Shawmut concedes that Zagami is entitled to interest, but only at the rate of six per cent. See G. L. c. 107, § 3 (1990 ed.). 6
The Appeals Court affirmed the award of twelve per cent interest under G. L. c. 231, § 6B, and we agree. Section 6B requires prejudgment interest at the rate of twelve per cent on “pecuniary damages for personal injuries to the plaintiff or for consequential damages, or for damage to property . . . .” G. L. c. 231, § 6B. The language does not refer to any specific tort but rather applies in general to a wide range of actions causing injury to the person or to property. We have affirmed the award of § 6B interest in analogous cases sounding in tort. See
McEvoy Travel Bureau, Inc.
v.
Norton Co.,
*814 4. Applicability of G. L. c. 93A. Both Shawmut and Zagami appeal from the c. 93A judgment. The Appeals Court reached the issue whether this was a wilful or knowing breach requiring an award of multiple damages, see G. L. c. 93A, § 9 (3); it remanded the case to the judge for clarification of her reasoning on this point. We review only the parties’ dispute on the question whether c. 93A provided relief for a plaintiff in Zagami’s position. We hold that it did not and therefore we need not consider the additional issues raised in this part of the appeal.
Plaintiffs seeking damages under G. L. c. 93A proceed under one of two sections of the chapter. General Laws c. 93A, § 9, applies to the consumer, “an individual who participates in commercial transactions on a private, nonprofessional basis.” See
Lantner
v.
Carson,
The judge treated Zagami as a § 9 plaintiff, even though several of the cases she cited in her findings were cases based on § 11. E.g.,
Cabot Corp.
v.
Baddour,
While General Laws c. 93A, § 9, as appearing in St. 1979, c. 406, § 1, now applies to “[a]ny person, other than a person
*815
entitled to bring action under section eleven,” the language of § 9, as appearing in St. 1979, c. 72, § 1, limited the class of potential plaintiffs to “[a]ny person who purchases or leases goods or services or property, real or personal, primarily for personal, family or household purposes . . . .” Zagami’s cause of action arose prior to the effective date of the amendment, October 18, 1979. Thus, his claim is determined according to the preamendment language. See
Murphy
v.
Charlestown Sav. Bank,
Zagami does not qualify as a plaintiff under the preamendment language of § 9. His claims are based essentially on two loan agreements and one mortgage. In
Murphy,
we held that loans and mortgages are the not the kinds of transactions described by the earlier version of § 9. The plaintiffs in that case were home loan mortgagors; they argued that they had purchased the use of money from a bank, the price being their interest payments. We rejected the argument, stating that “we do not think that the word ‘purchase’ in former G. L. c. 93A, § 9, was intended to include a conventional home loan mortgage.”
Murphy, supra
at 744. See
Danca
v.
Taunton Sav. Bank,
In light of our holding, there is no need for a remand to the Superior Court for clarification of the reasoning behind the judgment. The judge .did not award separate damages under c. 93A, so we need take no action on that score. However, Zagami was awarded attorney’s fees and costs pursuant to G. L. c. 93A, § 9 (4). This award cannot stand. See Danca, supra at 10. We also decline to award appellate attorney’s fees to Zagami as requested.
*816 The judgment of the Superior Court on the common law count of fraud is affirmed. The judgment under G. L. c. 93A is reversed and a judgment for Shawmut is to be entered on that claim.
So ordered.
Notes
Shawmut had filed a complaint against Zagami on January 17, 1979, claiming that Zagami had failed to pay money due on an agreement *808 signed by the two parties in 1977. The parties settled Shawmut’s claim prior to trial. Zagami’s counterclaim alleged conversion (in addition to fraud and violations of c. 93A), but apparently this issue also was settled before trial.
Zagami would later argue at trial that he had signed the April note in blank and was not aware that the note had ever been executed and delivered to Shawmut.
The Appeals Court considered only two of the substantive claims: (1) Zagami’s claim the judge erred in failing to find Shawmut’s violation of c. 93A to have been wilful and knowing under G. L. c. 93A, § 9 (3); (2) Shawmut’s claim of error relative to the award of prejudgment interest on the common law fraud finding of the jury (see G. L. c. 231, § 6B [1990 ed.]). See
In civil cases, the parties cannot assume that the trial court clerk will transmit copies of the transcripts to the Appeals Court. See
Menard
v.
McCarthy,
The case before us resembles
Kunen
v.
First Agric. Nat’l Bank,
Under G. L. c. 235, § 8 (1990 ed.), postjudgment interest is awarded at the same rate as prejudgment interest.
The judge noted correctly that G. L. c. 93A does apply to the conduct of banks. See
Raymer
v.
Bay State Nat’l Bank,
