Schroeder v. Greater New Orleans Federal Credit UnionSchroeder v. Greater New Orleans Federal Credit Union
Appellant Mary Schroeder (“Schroeder”) appeals the district court’s grant of summary judgment for Appellees Greater New Orleans Federal Credit Union (“GNOFCU”) and Cumis Insurance Society (“Cumis”).
The district court found that GNOFCU did not violate either the Federal Credit Union Act,
I
This case arises out of Schroeder’s and her employer GNOFCU’s competing complaints and frustrations that eventually led to Schroeder’s termination. Schroeder joined GNOFCU as a collections manager in May 2006. By July 2007, GNOFCU’s CEO Janet Sanders (“Sanders”) promoted her, and Schroeder’s responsibilities expanded to include management over the lending department and the call center. Schroeder also received an $8,000 raise. In the next months, Schroeder apparently performed her duties to GNOFCU’s satisfaction.
In December 2007 Schroeder and Sanders began to butt heads. Schroeder approached Sanders to discuss what she viewed as potential fraud in GNOFCU’s lending practices. Sanders, she asserts, dismissed her concerns. But GNOFCU maintains that Sanders already had identified lending errors by a mortgage loan officer and was taking steps to correct them — including contacting the National Credit Union Administration (“NCUA”) for guidance. Less than a month later, Sanders began to complain that Schroeder was not managing her three departments competently. GNOFCU immediately sent Schroeder to six training seminars on lending and management, but, according to GNOFCU, Schroeder’s performance did not improve.
Two months later, in March 2008, Schroeder approached Ray Condon (“Con-don”), a member of the GNOFCU Board of Directors (“Board”) to discuss the company’s possibly fraudulent lending practices. Condon advised Schroeder to discuss these potential problems with the Board. Soon after Schroeder spoke to Condon, Sanders called Schroeder into her office to discuss their conversation. The meeting was unproductive. Schroeder declined to raise any questions of fraud at GNOFCU to Sanders. Schroeder blamed her reticence on her perception that Sanders was not interested in taking steps to correct the problems Schroeder identified. Sanders’s faith in Schroeder’s managerial abilities continued to diminish.
A blind advertisement for a lending manager appeared in the May 18 and 25, 2008, editions of the
Times-Picayune.
GNOFCU placed the ad; it sought a limited replacement for Schroeder in the lending department. It is unclear whether Schroeder saw it. On May 30, she approached Wayne Aufrecht, chairman of GNOFCU’s Supervisory Committee, to reiterate her claims of mortgage fraud at GNOFCU. Their meeting ended with Schroeder scheduling an appointment with the Supervisory Committee. But before appearing before the Supervisory Committee, Schroeder first met with Sanders and Theresa Wolff (‘Wolff’), GNOFCU’s Human Resources Director, on June 9, 2008. In this meeting, Sanders and Wolff stripped Schroeder of most managerial duties. In a letter written that day, Sanders accounted for Schroeder’s demotion: “many of the goals we set up for your departments have yet to be accomplished”; “many [goals] have yet to be addressed at all”; “[a]n inability to prioritize, take ae
Less than two weeks after her demotion, Schroeder made a series of phone calls to the NCUA and the Federal Bureau of Investigations (“FBI”). Schroeder’s phone records confirm that she made seven phone calls to the NCUA on June 19 and 20, 2008. Five lasted only about twenty seconds; the remaining two each lasted around two minutes. 2 Although Schroeder claims that an NCUA employee told her, “We’re working on it,” the NCUA has no record of her call. GNOFCU employees Connie Bergeron and Vanessa Sellers confirm that Schroeder boasted of plans to go to the NCUA in June 2008. Schroeder admits that she told neither Sanders nor Aufrecht, nor any other authority within GNOFCU, about these calls.
One week after calling the FBI and NCUA, Schroeder appeared before the Supervisory Committee and reprised her complaints about the mortgage department’s lending practices. This time, the GNOFCU hired an internal auditor to investigate Schroeder’s concerns. The internal audit only partly confirmed what Schroeder claimed: some loans Schroeder brought to the Board’s attention violated GNOFCU’s internal policies. The audit, however, uncovered no evidence of criminal fraud.
Two more weeks passed. On July 12, Geri Kisner, a GNOFCU employee working directly under Sanders, invited George Christian, a GNOFCU employee in Schroeder’s department, to her house for dinner. As the night wore on, Christian began to complain about Schroeder’s attitude as a manager. He also told Kisner that he worried that Schroeder may be acting unethically. Christian revealed that Schroeder had bragged to employees under her supervision of her plans to go to the NCUA and had made copies of confidential GNOFCU files to bolster her complaint. Within the next two days, Kisner claims that she told Sanders about this conversation. Sanders has testified, however, that she did not know Schroeder intended to complain to the NCUA until many months later.
Only a day or two after speaking to Kisner, Sanders sent a letter to the Supervisory Committee. The letter confirms her understanding “that the expanded audit was a result of a complaint to the Supervisory Committee by Mary Schroeder” but mentions no potential NCUA complaint. The letter emphasizes that Schroeder was “underperforming as a manager and [wa]s creating disturbances within the organization that are counterproductive and damaging morale, at a minimum”; the letter further explains that Sanders and Wolff had planned to confront Schroeder about these problems. Sanders and Wolff decided to delay any confrontation, however, until GNOFCU could secure the advice of counsel on how to “avoid the appearance of any retaliation,” in light of Schroeder’s role in the audit.
On August 8, about three weeks later, Sanders reduced Schroeder’s salary to her pre-promotion level. In a letter, Sanders continued to insist that Schroeder was underperforming. Sanders cautioned Schroeder, “It is not ... prudent for someone of your level in management to make negative comments that might stimulate discord about the organizational structure. This shows poor judgment on your part.”
Two weeks later, Schroeder sent a letter to both the Board and the Supervisory
The purpose of this letter is to inform you of a series of events that will cause damage to [GNOFCU.] My meeting with you concerning potential mortgage fraud was in a setting of confidence leading me, the Whistle Blower, to believe I was protected.
Since that June 28, 2008 meeting with the Supervisory Committee I have been accused of trying to extort money from the Credit Union, by [Sanders,].... My salary has been cut by $8,000.00 per year ... In [a counseling memo] Ms. Sanders indicates that we have discussed a number of issues that never occurred.
Also, since that meeting with the Supervisory Committee, I have learned that Ms. Sanders is aware of my meeting with you and the information shared.
Her motives to demote, reduce salary, and discredit me appears to be retaliatory, and her statements in the memo are total fabrication.
Schroeder’s letter broadly asserted protections owed her under federal and state whistleblower statutes based on her report to the Supervisory Committee but mentioned no past, present, or future complaint to the NCUA.
In the first week of October, Schroeder and GNOFCU took a series of overlapping actions seemingly adverse to the other. First, on October 1, 2008, Schroeder’s attorney sent an e-mail to the NCUA, summarizing Schroeder’s reports to the Board and Supervisory Committee on fraud and also notifying the NCUA of Schroeder’s intent to file a whistleblower complaint. His e-mail does not reference Schroeder’s June 2008 phone calls to the NCUA. Over the next week, on the advice of its attorney, GNOFCU peppered Schroeder’s file with several employee complaints regarding Schroeder’s attitude and management style.
The sequence of the events that followed is disputed. What is clear is that the Board ended Schroeder’s employment by letter on October 8, 2008. In firing Schroeder, the Board expressed its satisfaction that retaliation played no role; the Board believed that her termination was in “good faith on legitimate bases” and supported by “reasonable business judgment” in light of the concerns with Schroeder’s conduct. Around the time of her termination, Schroeder sent complaints to the NCUA and FBI detailing what she viewed as fraudulent lending at GNOFCU. When she sent these letters is in dispute. Although she dated both letters on October 6, 2008, the NCUA did not record receipt of the letter until over two weeks later, on October 21. It is thus unclear whether Schroeder sent this letter before or after her termination.
The NCUA advised Schroeder on October 22 that it would investigate GNOFCU’s lending practices. NCUA audited GNOFCU in December 2008 as a result of Schroeder’s complaint. The audit confirmed fraud among mortgage applicants but found no evidence of wrongdoing among employees or management.
Schroeder sued GNOFCU, claiming retaliation under a range of federal and state statutes based on her whistleblower activities. Rejecting Schroeder’s claims of retaliation in violation of
II
We review a district court’s grant of summary judgment
de novo. Am. Nat’l Gen. Ins. Co. v. Ryan,
III
12 U.S.C. § 1790b(a)(l) instructs:
No insured credit union may discharge or otherwise discriminate against any employee with respect to compensation, terms, conditions, or privileges of employment because the employee (or any person acting pursuant to the request of the employee) provided information to the [NCUA] Board or the Attorney General regarding any possible violation of any law or regulation by the credit union or any director, officer, or employee of the credit union.
We have not yet had the opportunity to articulate the requirements of a
This framework accurately reflects
A
In granting summary judgment for GNOFCU, the district court focused its
In questioning whether Schroeder participated in a protected activity, the district court noted that Sanders testified that she was not aware of any report until Schroeder served GNOFCU with her complaint; NCUA had no records of any calls from Schroeder to the fraud hotline despite its protocol to document such calls; NCUA did not initiate an investigation in response to Schroeder’s alleged calls; NCUA records showed that NCUA received Schroeder’s complaint on October 22, 2008; and Schroeder could not show that her letter dated October 6, 2008, was mailed before her termination date. The district court also disputed that there were witnesses who saw or heard Schroeder make a call to the NCUA hotline and, disregarding the weight of Schroeder’s phone records, rejected as inadequate Schroeder’s assertions that she dialed the NCUA’s hotline and that the NCUA returned her call. Further, the district court stressed that GNOFCU was already taking remedial action to fix problems independent of Schroeder’s alleged complaints.
The district court conclusively determined that no causal connection linked Schroeder’s claimed whistleblower activities with the employment actions taken against her. Schroeder, the district court found, offered nothing beyond evidence of temporal proximity between her communications and GNOFCU’s adverse actions; no other evidence supported Schroeder’s contention that her claimed whistleblower activities played any role in her termination. Rather, the district court found evidence of her substandard performance, poor managerial style, and conflicts with other employees including Sanders supported her termination. The district court also found that the record lacked any evidence that GNOFCU was aware of Schroeder’s alleged protective activities.
B
Schroeder maintains that she presented evidence of her protected activities sufficient to defeat summary judgment: her June 2008 phone calls and October 2008 email and letters to the NCUA and FBI. Thus, she asserts, the district court improperly disregarded this evidence in finding that Schroeder did not sustain her burden in opposing summary judgment. She also urges this court to extend
GNOFCU supports the district court’s conclusion that Schroeder did not present evidence that she engaged in a protected activity before her termination. GNOFCU presses that Schroeder’s phone records
C
1
Before we address whether the district court ignored genuine issues of material fact in granting summary judgment for GNOFCU, we address a legal question Schroeder raises on appeal. Schroeder disputes the district court’s narrow construction of
The statute narrowly prohibits retaliation based on the report of a possible legal violation to either the NCUA Board or the U.S. Attorney General.
See
2
In addressing whether Schroeder engaged in protected activity that would support her
Next, we must consider the causal link between these protected activities and Schroeder’s demotion, pay decrease, and termination. In evaluating the claimed causal connection, we may look to (1) Schroeder’s past disciplinary record, (2) whether GNOFCU followed a policy in penalizing Schroeder, and (3) the temporal proximity between Schroeder’s protected activity and GNOFCU’s adverse actions.
See, e.g., DeHart v. Baker Hughes Oilfield Operations, Inc.,
First, Schroeder’s past disciplinary record reveals a mixture of favorable and unfavorable facts and weighs neutrally on summary judgment. She was promoted soon after she was hired, possibly reflecting come confidence in Schroeder’s abilities in her first year on the job. Her disciplinary record lacks any recorded complaints until the week of her termination. Even in demoting her, GNOFCU praised Schroeder’s performance in collections. But Schroeder was sent to remedial training seminars. Employees and management alike complained of Schroeder’s abrasive manner.
Next, that GNOFCU followed no policy in demoting or terminating Schroeder, cutting her pay, and receiving her complaints cuts in Schroeder’s favor — particularly when considering that part of her poor reputation at work came from her persistence in repeatedly seeking help at all management levels with what she perceived to be fraud.
See Smith,
Last, turning to the question of temporal proximity, although “the mere fact that some adverse action is taken after an employee engages in some protected activity will not always be enough for a prima facie case,”
Roberson v. Alltel Info. Servs.,
The factor of temporal proximity supports Schroeder’s claim only to the extent that it rests on her pay decrease and termination. No temporal link connects Schroeder’s demotion to her NCUA complaints because her demotion preceded her first complaint to the NCUA by about two weeks. In contrast, the timing between Schroeder’s pay decrease and her June 2008 phone calls to the NCUA is close; Schroeder’s pay decrease came on the heels of these calls. The timing between Schroeder’s termination and her October e-mail and letter also supports a finding of causation. A jury could conclude that Schroeder’s termination followed her October complaints to the NCUA by no more than a week.
See LeMaire v. La. Dep’t of Transp. & Dev.,
Ultimately we can draw competing inferences from the factors above and the adverse actions taken against Schroeder. Did Sanders push for Schroeder’s demotion, pay decrease, and termination as retaliation for her complaints to the NCUA, or did Schroeder complain to the NCUA in reaction to her increasing disfavor within the organization? A jury could draw either inference; which inference it will draw, and how it will answer questions on knowledge, are for the jury to decide.
See Canal Indem. Co.,
La.Rev.Stat. ANN.
An employer shall not take reprisal against an employee who in good faith, and after advising the employer of the violation of law:
(1) Discloses or threatens to disclose a workplace act or practice that is in violation of state law.
(2) Provides information to or testifies before any public body conducting an investigation, hearing, or inquiry into any violation of law.
(3) Objects to or refuses to participate in an employment act or practice that is in violation of law.
In granting summary judgment for GNOFCU on this claim, the district court focused on the lack of causality between any possible protected activities and the adverse employment actions taken against Schroeder and merely reiterated its finding on Schroeder’s federal claim. Because we have found that the district court minimized key evidence in finding no causal link between Schroeder’s termination, demotion, and pay decrease, and her NCUA complaints, and because
V
For the reasons above, we VACATE the district court’s order granting summary judgment for GNOFCU, and REMAND for further proceedings consistent with this opinion.
Notes
. Schroeder also disputes the district court’s finding that she is not entitled to punitive damages on her retaliation claims. The district court merely based its finding that GNOFCU was not liable for punitive damages on Schroeder’s failure to show a claim of retaliation and did not evaluate Schroeder's entitlement to punitive damages. Accordingly, we do not reach this question on appeal.
. A phone call to the FBI lasted over twenty minutes.
. Schroeder also raised claims under
. Our application of Title VII precedent is limited, however. We do not decide whether the "but for” test in
McDonnell Douglas Corp. v. Green,
. Neither party disputes the district court's finding that Schroeder suffered adverse employment actions: she was demoted; her salary was decreased; and, eventually, she lost her job. These adverse actions correspond to the actions described in
. This holding extends only to Schroeder's internal complaints. We decline to answer whether
. The district court further found that under
McDonnell Douglas Corp. v. Green,