Santoro v. Aargon Agency, Inc.Santoro v. Aargon Agency, Inc.
ORDER
Before the Court is Plaintiffs Motion for Class Certification (# 20), filed July 4, 2008, and Errata thereto (# 21), filed July 18, 2008. The Court has also considered Defendant Jargon Agency, Inc.’s (“Aargon”) Opposition (#22), filed July 22, 2008, and Plaintiffs Reply (# 31), filed September 17, 2008.
BACKGROUND
On July 28, 2006, Aargon sent form collection letters to 10,016 persons with Nevada addresses, including Plaintiff, demanding payment of consumer debt. (Dkt. # 20, Mot. Attach., Decl. of Aargon Agency, Inc. (“Aargon Deck”) ¶ 4.) According to Plaintiff, each of the letters sought collection of past University Medical Center (“UMC”) medical bills purchased by OPS 2, LLC, the company that assigned the accounts to Aargon for collection. Some time after Plaintiff received Aargon’s letter, Aargon filed suit against Plaintiff. (Dkt. # 20, Mot. Attach., Pl.’s Deck in Supp. of Class Certification (“Pl.’s Deck”) ¶ 4.) Plaintiff, in turn, filed this class action against Aargon on July 27, 2007, alleging Aargon’s letter violated the Fair Debt Collection Practices Act (“FDCPA” or the “Act”), 15 U.S.C. §§ 1692-1692p (2006), Nevada Revised Statutes chapters 598 et seq. and 649 et seq., and the common law of torts, all of which accordingly prohibit debt collectors from engaging in abusive, deceptive, harassing, unfair, and illegal practices. Plaintiff concedes he did not pay any money to Aargon, and thus did not suffer any actual damages as a result of receiving the letter.
Plaintiffs amended class action complaint (Dkt. # 8) alleges Aargon’s letter violated the FDCPA and Nevada statutes by (1) failing to include language notifying consumers of their right to receive verification of the debt by sending the debt collector written notice that they dispute the debt (citing 15 U.S.C. §§ 1692g(a)(4), 1692g(b)); (2) failing to itemize, and attempting to collect, any additional charges or interest added by the debt collector to the amount claimed by the creditor (citing 15 U.S.C. §§ 1692e(2), 1692e(5), 1692f(l), 1692g(a)(l), and Nev.Rev.Stat. § 649.375(2) (2004)); and (3) listing the name of the debt collector as the “original creditor” (citing 15 U.S.C. §§ 1692g(a)(l), 1692e, 1692e(2), 1692e(10), 1692f). In his amended complaint, Plaintiff requests an award of statutory damages, actual damages, costs, attorney fees, and relief in the form of a declaration that Aargon’s form letter violates the FDCPA.
Plaintiff now moves to certify the following class of persons pursuant to Federal Rule of Civil Procedure 23:
All consumers who, according to Defendants’ records, have mailing addresses within Nevada and, between July 26, 2006[,] and July 27, 2007, were sent collection letters in a form materially identical or substantially similar to the letter sent to the Plaintiff on or about July 28, 2006, ... which were not returned by the postal service as undelivered.1
DISCUSSION
Rule 23 provides four prerequisites to certifying a federal class action: (1) numerosity (the class must be so large “that joinder of all members is impracticable”); (2) commonality (there must exist “questions of law or fact common to the class”); (3) typicality (named parties’ claims or defenses “are typical ... of the class”); and (4) adequacy of representation (the representative must be able to “fairly and adequately protect the interests of the class”). See Fed.R.Civ.P. 23(a); Amchem Prods., Inc. v. Windsor,
The proposed class representative bears the burden of showing she meets the requirements of Rule 23(a), and she must also show satisfaction of one of the three subsections of Rule 23(b). Dukes v. Wal-Mart, Inc.,
I. Requirements of Rule 23(a) and Standing
A. Numerosity (Rule 23(a)(1))
Plaintiff claims the proposed class— approximately 10,000 in number — “is so numerous that joinder of all members is impracticable,” Fed.R.Civ.P. 23(a)(1), and Aargon does not contend otherwise. The Court agrees the numerosity requirement is satisfied. See Staton v. Boeing Co.,
B. Commonality (Rule 23(a)(2))
Rule 23(a)(2) requires that “there are questions of law or fact common to the class.” Fed.R.Civ.P. 23(a)(2). The commonality requirement “has been construed permissively. All questions of fact and law need not be common to satisfy the rule. The existence of shared legal issues with divergent factual predicates is sufficient, as is a common core of salient facts coupled with disparate legal remedies within the class.” Hanlon,
C. Typicality (Rule 23(a)(3)) and Standing
While “[c]ommonality examines the relationship of facts and legal issues common to class members, ... typicality focuses on the relationship of facts and issues between the class and its representatives.” Dukes,
Typicality relates to standing. To demonstrate standing in a class action lawsuit, the class representative “must possess the same interest and suffer the same injury shared by all members of the class he represents.” Schlesinger,
Plaintiff alleges Aargon’s letter violates the FDCPA and portions of Nevada law proscribing improper trade and debt-collection practices. Plaintiff concedes he did not pay any money to Aargon, and thus did not suffer any actual damages as a result of receiving the letter. His amended complaint nonetheless requests an award of both actual and statutory damages. (Reply 2-3.) Aargon argues that because Plaintiff did not suffer actual damages, his claims are not typical of those in the putative class who did. (See Opp’n 8-9.) For that reason, Aargon claims Plaintiff also lacks standing to represent the proposed class. (See id. 16-17.) Plaintiff argues this difference is not sufficient to defeat a finding of standing or typicality. (Reply 4 (citations omitted).) The Court agrees with Plaintiff on both issues.
In Keele v. Wexler, the Seventh Circuit considered whether a potential class representative who may not have paid an alleged illegal collection fee had standing to represent putative class members who did. The court noted that both the plaintiff and the putative class received letters that purportedly violated the FDCPA. The court concluded the plaintiff had standing to represent putative class members who paid the allegedly illegal fee: “[t]he damages recoverable for the class members’ injuries may differ— some may be eligible for both actual and statutory damages, others actual damages
Plaintiffs claims are also typical, within the meaning of Rule 23(a)(3), of those of the class he seeks to represent: their claims and his alike arise from receipt of the same form letter, which purportedly violates portions of the FDCPA and Nevada law proscribing improper trade and debt-collection practices. Given the commonality of the letter in question, the general similarity of Plaintiffs claims and those of the putative class, and the permissive nature of the typicality requirement, the Court concludes the requirement has been satisfied.
D. Adequacy of Representation (Rule 23(a)(4))
Adequacy requires the Court to find that “the representative parties will fairly and adequately protect the interests of the class.” Fed.R.Civ.P. 23(a)(4). In addition to the plain language of the Rule, the Ninth Circuit has articulated two criteria for determining adequacy: (1) “the proposed representative Plaintiffs do not have conflicts of interest with the proposed class,” and (2) “Plaintiffs are represented by qualified and competent counsel.” Dukes,
Craig B. Friedberg and Brian L. Bromberg, counsel for Plaintiff and proposed counsel for the putative class, claim to have extensive experience litigating consumer-protection cases in federal and state courts in locations including Nevada and New York, which cases have accordingly resulted in many published opinions. (Mot. 8-9 & nn. 29-31.) Bromberg, in particular, claims to have litigated many class action suits concerning alleged violations of the FDCPA. Plaintiff’s counsel thus appear qualified and competent to prosecute the case, and Aargon does not argue otherwise.
Aargon, however, argues Plaintiff himself cannot adequately represent the putative class for three reasons. First, Aargon argues Plaintiff cannot adequately represent the proposed class because, given that he purports to have suffered only statutory damages, his stake in the case is not coextensive with putative class members who suffered actual damages. Second, Aargon contends Plaintiff lacks the financial resources to prosecute this action on behalf of the proposed class. To support this assertion, Aargon points to Plaintiffs declaration accompanying Plaintiffs Motion for Class Certification, where Plaintiff states he has arranged for his counsel to advance all costs of this action, including the cost of notification to the class, while remaining responsible for his pro rata share of all costs. (Opp’n 12 (citing PL’s Decl. ¶ 9).) Third, Aargon argues that if it ultimately proves Plaintiffs case was brought in bad faith and for the purpose of harassment, the Court may, under the FDCPA, award Aargon its attorney fees. (Opp’n 12 & n. 42 (citing 15 U.S.C.
It is true that, under the FDCPA, any individual plaintiff or named plaintiff in a class action who alleges only statutory damages cannot recover more than $1000, whereas, by contrast, individuals with actual damages can recover both actual damages and statutory damages. See 15 U.S.C. § 1692k(a). Hence, Plaintiffs interests in this action are not precisely coextensive with those of putative class members who have suffered actual damages. However, as noted in Keele, recipients of the same form letters purportedly in violation of the FDCPA are considered, at least for purposes of the proposed representative’s standing, to have suffered the same injury.
Aargoris argument alleging Plaintiffs financial inadequacy is unpersuasive. Mthough a potential representative’s financial means to bring the case is relevant to (and in some cases determinative in) the adequacy inquiry, a potential representative may be certified where, as here, counsel has arranged to advance litigation costs and the potential representative has agreed to pay his pro rata share of expenses. See, e.g., Borcherding-Dittloff v. Transworld Sys., Inc.,
Aargon’s third argument against Plaintiffs adequacy fails for at least two reasons. First, it is really a variation of Aargon’s first argument, which fails for reasons already stated. Plaintiffs lack of actual damages does not compel the conclusion that his interests conflict with those of putative class members with such damages. Second, Aargon’s third argument largely depends on its allegation that this case is “frivolous” and that it was, within the meaning of 15 U.S.C. § 1692k(a)(3), brought in bad faith and for the purpose of harassment. However, Aargon offers no valid support for that allega
II. Requirements of Rule 23(b)
The Court now considers Plaintiffs request for certification pursuant to Rule 23(b)(3), under which a court may certify a class suit only if it finds that (1) “the questions of law or fact common to class members predominate over any questions affecting only individual members,” and (2) the “class action is superior to other available methods for fairly and efficiently adjudicating the controversy.” Fed.R.Civ.P. 23(b)(3). Subsection (b)(3) also enumerates four nonexhaustive “matters pertinent to these findings[:]”
(A) the class members’ interests in individually controlling the prosecution or defense of separate actions;
(B) the extent and nature of any litigation concerning the controversy already begun by or against class members;
(C) the desirability or undesirability of concentrating the litigation of the claims in the particular forum; and
(D) the likely difficulties in managing a class action.
Fed.R.Civ.P. 23(b)(3)(A)-(D); see also Amchem Prods.,
A. Predominance
Under Rule 23(b)(3), the Court must find “the questions of law or fact common to class members predominate over any questions affecting only individual members[.]” Fed.R.Civ.P. 23(b)(3). A plaintiff satisfies the predominance test when she shows “the issues in the class action that are subject to generalized proof, and thus applicable to the class as a whole, ... predominate over those issues that are subject only to individualized proof.” Rutstein v. Avis Rent-A-Car Sys., Inc.,
In this case, members of the putative class are linked by a significant operative fact (having been sent Aargon’s collection letter) and a primary legal issue arising therefrom (whether the letter violates the FDCPA and related Nevada law). These issues are subject to generalized proof and predominate over the issue of actual damages possibly suffered by individuals within the class — an issue likely subject to individualized proof — which the Court may be required to separately determine if Aargon is found liable. Moreover, the potential need to determine individual damages does not defeat the economy that would be achieved by certifying the ease as a class action, at least as to the issue of liability.
B. Superiority
To certify a class action, the Court must also find “a class action is superi- or to other available methods for fairly and efficiently adjudicating the controversy.” Fed.R.Civ.P. 23(b)(3). The superiority inquiry “necessarily involves a comparative evalu
Aargon contends a class action would be an inferior vehicle for resolving the dispute here because, assuming arguendo the members of the class are entitled to actual damages, a case-by-case inquiry would have to be made with respect to each specific debt Aargon attempted to collect through its letter. The inquiry would require a determination of the amount of the debt, the bases for adding any interest or other charges in each case, and any improper amounts paid to Aargon. Given the need for this fact-intensive investigation into class members’ actual damages, Aargon argues, a class action is not the superior method to adjudicate the subject claims. In response, Plaintiff claims actual damages could be computed simply by (1) locating the amount of the alleged principal debt by referencing Defendant’s records or subpoenaing hospital records, and then (2) ordering payment of damages in the amount of any funds received in excess of the alleged principal debt. (Reply 7-8.) Plaintiff additionally argues this process would be facilitated by use of Aargon’s collection software, which “includes fields which identify the alleged debtor’s name, address, age, gender, dates of service, the service charges and any amount that was paid directly to UMC or which UMC added to the charges before selling the account to Defendant’s client.” (Reply 8 (citing Reply Ex. 2, p. A00040 from Def.’s Supplemental Resp. to Pl.’s First Req. for Produc. of Docs).) Plaintiff contends computation of statutory damages would be similarly basic.
The Court notes, however, that the relevant provision of the FDCPA, 15 U.S.C. § 1692k(b), requires the court awarding damages to assess, in the eases of both individual and. class actions, “the frequency and persistence of noncompliance by the debt collector, the nature of such noncompliance, ... and the extent to which the debt collector’s noncomplianee was intentional.” The statute adds two additional factors to class action considerations: “the resources of the debt collector, [and] the number of persons adversely affected[.]” 15 U.S.C. § 1692k(b)(2). The inquiries mandated by the statute would thus complicate, to some degree, the process of determining damages.
Under the FDCPA, all class members with actual damages are entitled to recovery of them, and each named plaintiff is entitled to recover up to $1000 in statutory damages. 15 U.S.C. § 1692k(a). However, in a class action, the FDCPA caps statutory damages for all non-named class members at, in aggregate, the lesser of $500,000 or one percent of a debt collector’s net worth. See id. Based on this provision and upon Aargon’s representations of its net worth during the relevant time period, Aargon claims that the maximum statutory damages the non-named class members could be awarded is $4000, or less than 40 cents for each non-named member of the class. (The accuracy of this allegation and the bases from which it was derived have yet to be determined.) In contrast to the FDCPA’s cap on statutory damages in class actions, Aargon accurately argues, members of the putative class could fare far better in individual actions, as to which the FDCPA permits recovery of actual damages, statutory damages up to $1000, and attorney fees for each individual plaintiff. See id. Because the members of the class could fare better in eases brought individually rather than as a class, Aargon argues, a class action is not the superior vehicle in which to adjudicate Plaintiffs claims.
A class suit is the superior method for resolving this dispute for at least two significant reasons. First and primarily, because this dispute concerns legal and factual issues shared by class members that are subject to generalized proof, class certification is more efficient than individual actions would be. Second, under the facts presented here, a class action would better carry out
Although members of the proposed class could recover more under the Act if they brought their claims against Aargon individually, most of them are probably not aware of any such possible entitlement. Even if they were, many of them would likely be deterred from bringing suit individually because their potential recovery is limited to (1) actual damages; (2) additional (statutory) damages “as the court may allow, but not exceeding $1,000[;]” and (3) attorney fees and costs. 15 U.S.C. § 1692k(a) (emphasis added). In short, the statute assures prevailing plaintiffs recovery only of costs, attorney fees, and actual damages — which, in cases like this, are likely to be small. Any additional recovery is subject to the court’s assessment of the nature, extent, and intent underlying the debt collector’s noncompliance with the statute. See 15 U.S.C. § 1692k(b). The following statement from the Seventh Circuit Court of Appeals is thus apt here:
The policy at the very core of the class action mechanism is to overcome the problem that small recoveries do not provide the incentive for any individual to bring a solo action prosecuting his or her rights---- True, the FDCPA allows for individual recoveries of up to $1000. But this assumes that the plaintiff will be aware of her rights, willing to subject herself to all the burdens of suing and able to find an attorney willing to take her case. These are considerations that cannot be dismissed lightly in assessing whether a class action or a series of individual lawsuits would be more appropriate for pursuing the FDCPA’s objectives.
Mace v. Van Ru Credit Corp.,
C. Additional Pertinent Matters
Finally, the Court concludes none of the four factors enumerated in Rule 23(b)(3) undermine the superiority of the class suit mechanism here. Given the single instance of alleged misconduct used to define the class (i.e., sending of the subject letter); the purportedly uncomplicated process for determining damages; and the relatively small potential recoveries for the members of the putative class, “the class members’ interests in individually controlling the prosecution or defense of separate actions” are likely minimal. Fed.R.Civ.P. 23(b)(3)(A). Additionally, neither party has presented the Court with information concerning “the extent and nature of any litigation concerning the controversy already begun by or against class members” other than Plaintiffs indication that Aargon brought suit against him at some time. Fed.R.Civ.P. 23(b)(3)(B). The Court therefore has no way of knowing the effect of Aargon’s suit against Plaintiff on the suitability of a class action here or Plaintiffs qualifications to represent the class. In absence of any evidence or argument on this issue, the Court can conclude only that Aargon’s suit has no impact on Plaintiffs Motion.
It appears desirable to concentrate litigation concerning Aargon’s letter in this forum because Aargon’s principal place of business is in Las Vegas, (Compl. ¶ 8; Answer ¶ 8), and all of the addresses to which the subject letter was sent are located in Nevada. See Fed.R.Civ.P. 23(b)(3)(C). Finally, “the likely difficulties in managing a class action” as contemplated here do not outweigh the superiority of the class action as a method to
III. Notice to Class Members
Notice to the class will be addressed initially at the December 12, 2008, status conference.
CONCLUSION
Accordingly, and for good cause appearing,
IT IS HEREBY ORDERED that Plaintiffs Motion for Class Certification (# 20) is GRANTED. Named Plaintiff, Timothy M. Santoro, is CERTIFIED as the representative of the class defined as follows:
All consumers who, according to Defendants’ records, have mailing addresses within Nevada and, between July 26, 2006, and July 27, 2007, were sent collection letters in a form materially identical or substantially similar to the letter sent to the Plaintiff on or about July 28, 2006, which were not returned by the postal service as undelivered.
IT IS FURTHER ORDERED that the issues of liability, actual damages, statutory damages, and declaratory relief under the FDCPA are CERTIFIED under Rule 23(b)(3).
IT IS FURTHER ORDERED that Plaintiffs counsel, Craig B. Friedberg and Brian L. Bromberg, are APPOINTED counsel for the class under Rule 23(g).
IT IS FURTHER ORDERED a status conference in this matter is set for December 12, 2008, at 10:00 a.m.
Notes
. Plaintiff’s opening memorandum added an additional attribute to the proposed class not in