Today, we consider whether the State of Vermont is immune from suit when state social workers neglect their statutory duty to provide assistance to children seeking protection from sexual abuse. Plaintiffs in this consolidated action are sisters claiming they were sexually assaulted by their stepfather during childhood and adolescence. They allege that the State, acting through employees of the Department of Social and Rehabilitation Services (SRS), failed to assist them, as required by law, despite their repeated reports of abuse, which were substantiated by other reliable sources. Based on *297 our conclusion that the State waived sovereign immunity under the facts and circumstances of this case, we reverse the superior court’s order granting judgment on the pleadings in favor of the State; however, we affirm the court’s ruling that an implied cause of action is not available directly under either the federal or state constitution.
I. Facts
We must accept as true plaintiffs’ allegations made in opposition to SRS’s motion for judgment on the pleadings.
Thayer v. Herdt,
Plaintiff Terri Sabia, who is three years younger than her sister, was sexually abused by her stepfather beginning at age five. When Terri was approximately seven years old, a babysitter reported to SRS that she had observed physical signs of sexual abuse while bathing Terri. Apparently, nothing was done in response to the report. In 1983, when Terri was eleven years old, she reported to the school nurse and principal that Laplant had sexually assaulted her. School officials notified the director of the Franklin County Family Center, who investigated and reported to SRS that Laplant had admitted having sexual intercourse with Toni and “touching” Terri. SRS took no action in response to the report. The continuing abuse was reported to SRS again in 1986, but again nothing was done. Laplant’s sexual abuse of plaintiffs continued unabated until 1987.
Plaintiffs filed suit in 1992, alleging that SRS breached its statutory duty to protect them from further abuse by failing “to take any steps to remove [them] from the home of Laplant, or to have Laplant removed from the home, and/or to formulate any plan to ensure [their] safety.” Plaintiffs sought damages based on negligence, intentional infliction of emotional distress, and denial of due process of law. Concluding that the State had not waived its immunity to suit, and that a direct action was not available under either the federal or state constitution, the superior court granted judgment on the pleadings in favor of the State.
On appeal, plaintiffs argue that (1) Vermont’s “good Samaritan” law provides a private analog that permits this action against the State; *298 (2) the State’s purchase of liability insurance covering the alleged negligent acts and omissions also permits this action; 2 and (3) they have claims under the federal and state constitutions.
II. Sovereign Immunity
We first consider whether the State has waived its sovereign immunity with respect to the present action. Sovereign immunity bars suits against the State unless immunity is expressly waived by statute.
LaShay v. Department of Social & Rehabilitation Servs.,
The state of Vermont shall be liable for injury to persons . . . caused by the negligent or wrongful act or omission of an employee of the state while acting within the scope of employment, under the same circumstances, in the same manner and to the same extent as a private person would be liable to the claimant....
12 V.S.A. § 5601(a) (emphasis added). Thus, the State remains immune “for governmental functions for which no private analog exists.”
LaShay,
A. Statutory Duty
Plaintiffs’ principal claim against SRS is one of negligence, which is predicated upon the Department’s breach of a statutory duty of care. Denis requires that we determine whether such a duty exists under the circumstances of this case. Id. In its legal sense, duty is ‘“an expression of the sum total of those considerations of policy which lead the law to say that the plaintiff is entitled to protection.’” Id. *299 (quoting W. Keeton, Prosser and Keeton on the Law of Torts § 53, at 358 (5th ed. 1984)). In determining whether a governmental body has undertaken a duty of care toward specified persons above and beyond its duty to the public at large, we consider (1) whether a statute sets forth mandatory acts for the protection of a particular class of persons; (2) whether the government has knowledge that particular persons within that class are in danger; (3) whether those persons have relied on the government’s representations or conduct; and (4) whether the government’s failure to use due care would increase the risk of harm beyond what it was at the time the government acted or failed to act. Id.
Each of these factors weighs heavily in favor of finding a duty in the present case. Regarding the first factor, statutory law provides that (1) SRS
“shall
cause an investigation to commence within seventy-two hours after receipt of a report” of child abuse, 33 V.S.A. § 4915(a) (emphasis added); (2) the investigation
“shall
include” a visit to the child’s home and an inter-view with, or observation of, the child, and shall seek to determine, among other things, the identity of the abuser and the immediate and long-term risk if the child remains in the existing home,
id.
§ 4915(b) (emphasis added); and (3) if the investigation produces evidence of abuse or neglect, SRS
“shall
cause
assistance
to be provided to the child and his family in accordance with a written plan of treatment.”
Id.
§ 4915(c) (emphasis added). Further, the stated purposes of the provisions requiring SRS to investigate reports of child abuse and render appropriate services are to “protect children whose health and welfare may be adversely affected through abuse or neglect,” to “strengthen the family and make the home safe for children,” and to “provide a temporary or permanent nurturing and safe environment for children when necessary.” 33 V.S.A. § 4911. Thus, it is beyond dispute that the relevant statutory provisions create a duty on the part of SRS to assist a particular class of persons to which plaintiffs belong and to prevent the type of harm suffered by plaintiffs. See Restatement (Second) of Torts § 286 (1965) (court may adopt as standard of conduct requirements of statute whose purpose is to protect class of persons that includes plaintiff from type of harm suffered by plaintiff); cf.
Cronin v. State,
As for the other three factors mentioned in Denis, the alleged facts indicate that SRS employees knew or strongly suspected that *300 plaintiffs were being sexually abused, and thus were in danger. Further, plaintiffs contend that their reliance on SRS’s promise to do something deterred them from seeking other avenues of relief. Finally, SRS’s failure to act increased the risk of injury by allowing the harm to continue unabated, which may have encouraged the perpetrator by leading him to believe that he could continue abusing plaintiffs with impunity.
Accordingly, we conclude that SRS had a duty to protect plaintiffs under the circumstances of this case. In doing so, we join several courts in other jurisdictions that have found state social services agencies liable for violating their statutory duty to assist abused children. See, e.g.,
Mammo v. State,
*301 B. Private Analog
Nevertheless, SRS argues, and the superior court agreed, that the Department cannot be held liable for its failure to perform a “uniquely governmental function.” Citing our acknowledgement in
LaShay
that only the government can remove children from their homes,
We conclude that a private analog does exist under the facts and circumstances of this case. Before proceeding with our analysis, we emphasize that we need not determine that plaintiffs would prevail in their suit if SRS were a private entity. See
Peters v. State,
We recognize that there is no apparent direct analog in this case, as there was in
LaShay.
But see
Yamuni,
The
DeShaney
Court cited Restatement (Second) of Torts § 323 (1965), which states that a person who undertakes, gratuitously
*303
or for consideration, to render to another services that the person should recognize as necessary to protect the other, is subject to liability for physical harm resulting from negligent performance of the undertaking if (1) the negligence increases the risk of harm, or (2) the harm results from the other’s reliance upon the undertaking. See
Smyth v. Twin State Improvement Corp.,
A sticking point in this rule is determining what conduct amounts to an undertaking. While taking no position on whether a gratuitous promise suffices, the Restatement notes that courts generally require very little action on the part of defendants to find an undertaking.
Id.
§ 323 caveat and comment d; W Keeton,
supra,
§ 56, at 379) (“very little extra” beyond mere gratuitous promise is required for assumption of duty); cf.
O’Brien v. Island Corp.,
The present case is analogous to circumstances that would create liability under § 323. SRS met with at least one of the plaintiffs and was aware, based on repeated credible reports, that Laplant was sexually abusing both girls. Following her meeting with Toni Patterson, an SRS employee promised that something would be done within days. Plaintiffs allege that they relied on these assurances, which may have prevented them from seeking help from other sources. Certainly, it may be inferred that sexually abused teenagers would be disheartened from renewing efforts to seek help when their efforts to that point had been ignored by the agency responsible for preventing the harm they suffered. Nor is there any doubt that the continued abuse following SRS’s failure to act posed an increased risk of harm by sending the message to the perpetrator that he could act *304 with impunity. Cf. Restatement (Second) of Torts § 324 cmt. c (further injury or increase in injury may be aggravation of original harm).
Even if SRS did not “undertake” to help plaintiffs, 12 V.S.A. § 519 provides a private analog for the present action. Under § 519(a):
A person who knows that another is exposed to grave physical harm shall, to the extent that the same can be rendered without danger or peril to himself or without interference with important duties owed to others, give reasonable assistance to the exposed person unless that assistance or care is being provided by others.
Persons providing reasonable assistance under this statute are liable for damages in a civil suit if their acts are grossly negligent or they expect to receive remuneration for their services. Id. § 519(b). Here, SRS workers had a statutory duty within the scope of their employment to provide assistance in response to plaintiffs’ credible reports of abuse; therefore, a cause of action based on their inaction is analogous to liability for civil damages under § 519. 4
This case may also be analogized to circumstances that would create liability under § 324, a variant of § 323. Section 324 imposes a duty of care upon those who take charge of helpless persons, even when they are not required to do so. See W Keeton, supra, § 56, at 373-74 (trend in past century toward allowing liability for nonfeasance is most pronounced in situations where plaintiff is particularly *305 vulnerable and dependent on defendant). Here, of course, SRS had a duty to protect plaintiffs, but failed to do so; as a result, plaintiffs suffered further injury. Given its statutory duty, SRS could hardly claim exemption from liability because it did not take charge of plaintiffs or because its failure to act left plaintiffs in no worse position than they would have been had plaintiffs never sought its help. See Restatement (Second) of Torts § 324, caveat (Restatement expresses no opinion on whether person may be liable for harm resulting from discontinuance of aid to helpless person when helpless person was left in no worse position than he or she would have been had no aid been rendered).
Section 315(b) of the Restatement (Second) of Torts presents another analogous situation. It states that there is no duty to control the conduct of a third person so as to prevent that person from causing harm to another “unless ... a special relation exists between the actor and the other which gives rise to the other a right to protection.” Restatement § 315(b); see
Peck v. Counseling Serv. of Addison County, Inc.,
The relationship established between a specifically identified abused child and the agency that is required by statute to protect abused children “is a very special one.”
Yamuni,
C. Proximate Cause
SRS also contends that proximate cause cannot exist under the circumstances of this case. We conclude that the fact finder could find that SRS’s inaction was a proximate cause of Laplant’s continued abuse of plaintiffs. In a recent case, we concluded that SRS’s failure to properly oversee the home placement of a fourteen-year-old boy under its legal custody was not, as a matter of law, the proximate cause of the boy’s sexual assault and murder of his seven-year-old cousin.
Estate of Sumner v. Department of Social & Rehabilitation Servs.,
D. Discretionary Duty Exception
Because we hold that the private-analog provision of the Tort Claims Act does not bar plaintiffs’ suit, we briefly address the discretionary duty exception.
7
Under this exception, the State’s waiver of sovereign immunity does not apply to acts or omissions of state employees that are “based upon the exercise or performance or failure to exercise or perform a discretionary function or duty . . . whether or not the discretion involved is abused.” 12 V.S.A. § 5601(e)(1).
8
The purpose of this exception is to assure that the courts do not invade the province of coordinate branches of government by passing judgment on legislative or administrative policy decisions through tort law. Restatement (Second) of Torts § 895B cmt. d (1979); W Keeton,
supra,
§ 131, at 1046; cf.
Hudson v. Town of East Montpelier,
Generally, statutory duties that involve a predictable standard for decision making are ministerial, and thus subject to tort suits.
W.
Keeton,
supra,
§ 131, at 1046-47; see
LaShay,
E. Summary
We hold that SRS had a duty to protect plaintiffs from continued abuse, and that, because their suit is analogous to tort suits against private persons, it is not barred by § 5601(a) of the Tort Claims Act, 12 V.S.A. §§ 5601-5606. Further, the allegations of the complaint are sufficient to show that SRS was negligent in fulfilling its statutory duty toward plaintiffs, and that its failure to perform its duty proximately caused further abuse to plaintiffs. See
Thayer,
III. Statute of Limitations
The State argues that, notwithstanding the issue of sovereign immunity, judgment on the pleadings should be affirmed with respect to plaintiff Patterson because her suit was not filed within three years of her eighteenth birthday. See 12 V.S.A. § 512(4) (except as otherwise provided, actions for injury to person suffered by act or default *309 of another shall be commenced within three years after cause of action accrues); id. § 551 (when person entitled to bring action is minor, action may be brought within time set forth in relevant statute of limitations after disability is removed). According to the State, the six-year statute of limitations for actions based on childhood sexual abuse applies only in suits against the perpetrators of the abuse, not other persons whose negligence may have contributed to the abuse. See id. § 522.
In support of its argument, the State points out that under § 522 an action shall be commenced within six years of the “act” alleged to have “caused” the injury, and that the statute defines “childhood sexual abuse” as any “act” committed “by the defendant.” Further, the State notes that under the statute the victim need not establish which “act” in a series of continuing sexual abuse incidents caused the injury. In the State’s view, if the Legislature had intended to allow nonperpetrators to be defendants under the expanded statute of limitations, it would have required plaintiffs to establish which incident of sexual abuse caused the injury.
We find nothing in the statutory language suggesting that the Legislature intended to exclude nonperpetrators from the reach of the statute. Use of the word “act” in different contexts in different sentences of the statute does not compel the conclusion that the “act” complained of must always be the “act” of sexual abuse itself. The statute applies to civil actions “brought by any person
for recovery of damages for injury suffered as a result of childhood sexual abuse.” Id.
(emphasis added). Plaintiff Patterson’s suit plainly falls within the scope of the statute. We decline to read the term “against the perpetrator” into a remedial statute whose purpose is to benefit victims of childhood sexual abuse, not to punish the perpetrators of the abuse. See
Cavanaugh v. Abbott Lab.,
IV. Constitutional Claims
Because plaintiffs’ due process argument may come into play on remand, we address, and reject, their contention that they have a cause of action under both the federal and Vermont constitutions.
*310 Plaintiffs first contend that Vermont’s child protection statutes give them an “entitlement” to protective services, and that the State’s failure to halt the reported and substantiated abuse deprived them of such entitlement without due process of law as guaranteed by the Fourteenth Amendment. We conclude that this argument must fail.
The United States Supreme Court has limited causes of actions seeking monetary damages directly under the United States Constitution to suits against
federal
officials acting in their
personal
capacity. See
FDIC v. Meyer,
Plaintiffs seek damages directly under the United States Constitution rather than under § 1983 in an apparent attempt to avoid the Supreme Court’s holding that neither the State nor state officials acting in their official capacity are “persons” under § 1983 in
*311
a suit for damages. See
Will v. Michigan Dep’t of State Police,
Plaintiffs also argue that SRS’s failure to act denied them their right to “safety” as guaranteed by Chapter I, Article 1 of the Vermont Constitution. This argument cannot withstand our decision in
Shields,
where we held that Article 1 “is not self-executing” and “does not provide rights to individuals that may be vindicated in a judicial action.”
V. Conclusion
The tragedy of child abuse undermines the fabric of society for generation after generation. This tragedy is compounded when confirmed abuse could have been prevented by the timely intervention of those bound to protect children from the abuse. The Legislature has recognized the significance of the problem and has set forth a statute mandating certain actions on the part of state employees for the purpose of protecting children from abuse and neglect. The statute imposes a duty that demands special vigilance to assure that assistance will be provided to those who are helpless to protect themselves.
We recognize that in protecting children, SRS must also be cognizant of the rights of parents and the goal of reunification, and that these countervailing concerns, in addition to the limited resources available, complicate the ability of the Department’s employees to fulfill their duties diligently. But these difficulties cannot create a shield to deflect claims that the Department acted negligently in doing what the law requires it to do. The consequences — the brutalization of children — are far too great. As we stated above, a special relationship is created when SRS learns of a child’s abuse or *312 neglect. This special relationship compels action as required by law. Like other special relationships recognized in common-law tort actions against private individuals, the relationship may form the basis of a suit against the State when state employees negligently perform, or fail to perform, their statutory duty. Indeed, social policy considerations demand that we recognize the violation of statutory duties whose diligent performance is crucial to protecting abused children and preserving basic human dignity.
Reversed and remanded.
Notes
Our disposition of the first issue obviates the need to consider this issue.
Citing
Chen v. United States,
Courts in jurisdictions with similar good Samaritan statutes have held that medical personnel who had a pre-existing duty toward the plaintiff cannot escape liability for their negligent acts by claiming that the statute makes them liable in civil suits only for acts of gross negligence. See
Bunting v. United States,
We realize that the Supreme Court in
DeShaney,
In addition to alleging negligence, plaintiffs allege intentional infliction of emotional distress, whose elements include (1) extreme and outrageous conduct, (2) done intentionally or with reckless disregard of the probability of causing emotional distress, and (3) which results in the suffering of extreme emotional distress.
Denton v. Chittenden Bank,
This exception does not apply to the extent that the State has liability insurance coverage for the alleged wrongful acts. 12 V.S.A. § 5601(f).
Section 5601(e) also excepts from the State’s waiver acts or omissions of a state employee “exercising due care, in the execution of a statute or regulation, whether or not such statute or regulation is valid.” The purpose of this exception is to bar “tests by tort action of the legality of statutes and regulations.”
Dalehite v. United States,
