[¶ 1] ExpressJet Airlines, Inc., appeals from a judgment of the Superior Court (Cumberland County, Warren, J.) following a jury verdict finding that ExpressJet discriminated against Edward Russell based on his sexual orientation. Express-Jet argues that (1) it was entitled to judgment as a matter of law on liability; (2) the court applied the incorrect statutory cap on damages; and (3) the court erred in denying ExpressJet’s motion for a new trial or remittitur of damages. We affirm the judgment.
I. BACKGROUND
[¶ 2] We view the evidence presented at trial in the light most favorable to the jury’s verdict. Jacob v. Kippax, 2011 ME 1, ¶ 2, 10 A.3d 1159. In 1998, Russell joined Continental Express in Portland as an agent and was promoted to supervisor the following year. He joined ExpressJet as a supervisor when it opened in Portland in April 2002. At that time, the general manager of the Portland station was a gay man. Russell is also gay and was open about his sexual orientation during his employment with Continental and ExpressJet.
[¶ 3] Around October 2003, Russell learned from ExpressJet’s regional director, Ewen Barr, that three women had filed a complaint against the company alleging that ExpressJet only hired gay men for management positions. Shortly thereafter, the gay man who was the general manager in Portland left the station. Russell assumed the duties of general manager with assistance from another supervisor, Leo Dubay. According to Dubay and other ExpressJet employees, Russell essentially ran the station and did an excellent job while the company searched for a new general manager. Russell then had a conversation with Barr about becoming the general manager in Portland. Barr said that was “not going to happen,” but provided no explanation. When Russell approached Barr a second time about becoming the general manager, Barr stated that ExpressJet had just gotten out of “a boiling pot of water,” which Russell understood to be a reference to the complaint filed against the company by the three women. Barr then told him that it was “not going to happen” and he should not waste his time.
[¶ 4] Later, John Girouard was hired to fill the general manager position. Russell helped Girouard become familiar with the station’s operations and his responsibilities. Girouard referred to Russell as his “right-hand-man” and said that he did a “fantastic job.” When Lavoice Thomas succeeded Barr as regional director, Gir-ouard told him that Russell was a valuable employee. Nevertheless, in February 2004, Thomas told Girouard he would be better off if he fired Russell. Girouard declined to do so and left the Portland station on medical leave.
[¶ 5] Several other general managers were hired following Girouard. Russell filled in and performed additional duties while the Portland station transitioned from one general manager to the next. During this period, Russell called Thomas and left a message expressing his interest in becoming the general manager in Portland, but received no reply. Later, Rus
[¶ 6] In December 2006, Russell left messages with ExpressJet’s human resources department regarding unfair hiring practices; the department did not return his calls. Around that same time, Thomas announced that Michael Rosenb-aur was taking over as general manager of the Portland station. Rosenbaur had no prior experience with ExpressJet. In March 2007, around the same time Ro-senbaur returned from training at Ex-pressJet’s headquarters, he had a conversation with another coworker while Russell was present in which he stated that the Portland station needed to “clean house” and that homosexuals are “an abomination in God’s eyes.”
[¶ 7] After Rosenbaur was hired, Russell contacted Thomas again about being the general manager of the Portland station. Thomas suggested that Russell needed to move to a new station. He recommended that Russell apply for openings in Manchester, New Hampshire, and Colorado Springs, Colorado. When Russell contacted him to discuss his suggestions, Thomas said that Manchester was “not going to happen” and the Colorado Springs position had already been filled. In April 2007, Russell resigned without ever having formally applied for a general manager position with ExpressJet.
[¶ 8] Russell brought an employment discrimination claim against ExpressJet pursuant to the Maine Human Rights Act (MHRA). See 5 M.R.S. § 4572(1)(A) (2010). At trial, ExpressJet moved for judgment as a matter of law at the close of all the evidence. The court denied the motion, finding that Russell had produced enough evidence for the jury to decide whether ExpressJet’s actions had made it futile for him to apply for a general manager position. The court then instructed the jury on that issue:
[T]o prevail on his claim of employment discrimination, under the circumstances of this case, Mr. Russell must prove, by a preponderance of the evidence, first, that ExpressJet subjected him to adverse action in connection with his employment, and, second, that his sexual orientation was a motivating factor for ExpressJet’s adverse action. Now, to prove that he was subjected to adverse action under the circumstances of this case, Mr. Russell must prove by a preponderance of the evidence, first, that ExpressJet prevented him from applying for the position of general manager at the Portland Jetport, or at other locations, second, that he would have applied for a general manager position had it not been for ExpressJet’s actions, and three, or third, that he was otherwise qualified to be general manager. On the issue of whether ExpressJet prevented Mr. Russell from applying for a promotion, it is sufficient if Mr. Russell*1034 proves that the words or actions of Ex-pressJet’s managers persuaded him it was futile to apply.
[¶ 9] Neither party objected to that portion of the instructions. The jury found, as reflected on the jury verdict form, that (1) ExpressJet had prevented Russell from applying for a job for which he was qualified and for which he otherwise would have applied; (2) Russell’s sexual orientation was a motivating factor; (3) ExpressJet would not have taken the same actions if it had not considered Russell’s sexual orientation; and (4) ExpressJet acted with malice or reckless indifference towards Russell’s rights. The jury awarded Russell $47,000 in lost income, $500,000 in compensatory damages, and $500,000 in punitive damages.
II. DISCUSSION
A. The Futility Exception
[¶ 10] ExpressJet argues that it was entitled to judgment as a matter of law because the evidence failed to establish that it was liable pursuant to the MHRA. “We review the denial of a motion for judgment as a matter of law de novo to determine if any reasonable view of the evidence and those inferences that are justifiably drawn from that evidence supports the jury verdict.” Madore v. Kennebec Heights Country Club, 2007 ME 92, ¶ 5, 926 A.2d 1180 (citation omitted) (quotation marks omitted).
[¶ 11] In order to establish a prima facie case of employment discrimination pursuant to the MHRA, an employee must show that (1) the employee is a member of a protected class; (2) the employee applied for and was qualified for an open position the employer was seeking to fill; (3) the employee was not hired for that position; and (4) the position was later filled by a person who is not a member of the protected class. Cookson v. Brewer Sch. Dep’t, 2009 ME 57, ¶ 14, 974 A.2d 276. The establishment of the prima facie burden simply allows a plaintiff to proceed with the action. The burden of proof remains with the plaintiff at all times. If the employer responds to the prima facie presentation of the employee with evidence that the “adverse employment action was taken for a legitimate, nondiscriminatory reason,” the burden is on the employee to persuade the fact-finder that there was unlawful discrimination. Id. (emphasis added); St. Mary's Honor Ctr. v. Hicks, 509 U.S. 502, 507-08, 113 S.Ct. 2742, 125 L.Ed.2d 407 (1993). Accordingly, the identification of the “adverse employment action” is a critical element of such claims.
[¶ 12] Ordinarily, in cases of a claimed failure to hire or failure to promote, the employee will provide evidence of the adverse employment action by showing that he applied for a position and was not hired for that position. Russell’s failure to apply for a general manager position, however, is not fatal to his employment discrimination claim in this case.
[¶ 13] The United States Supreme Court has explained that “[w]hen a person’s desire for a job is not translated into a formal application solely because of his unwillingness to engage in a futile gesture he is as much a victim of discrimination as is he who goes through the motions of
[¶ 14] Accordingly, the futility exception to the usual rule that an individual must apply for a position before he can claim that he was denied that position requires affirmative proof that applying for a specific employment position would have been futile based upon the employer’s discriminatory actions or statements. An employee’s subjective sense of discouragement, without more, is insufficient to sustain his burden of proving futility.
[¶ 15] Russell was open about his sexual orientation while employed with Ex-pressJet. While the position was vacant, Russell discussed becoming the general manager of the Portland station with Barr, ExpressJet’s regional director. Barr responded that ExpressJet had just gotten out of “a boiling pot of water,” a likely reference to a complaint filed by three women alleging that ExpressJet only hired gay men for management positions. Barr then advised Russell that he would not get the general manager position and to not waste his time. Russell also told Thomas, Barr’s successor, that he wanted to apply for the general manager position in Portland. Thomas advised him that a company policy prevented Russell from being promoted directly to general manager of his current station despite the fact that the policy was unwritten and exceptions to it had been made in the past. Thomas recommended that Russell consider applying for the general manager openings at two other locations, but when Russell called Thomas to discuss those positions, Thomas reported that those opportunities were, in fact, not available. Although there was conflicting evidence regarding the futility issue, the record contains sufficient evidence to support the jury’s finding that the statements and actions of ExpressJet’s management made it futile for Russell to apply for the general manager position.
B. Statutory Cap on Damages
[¶ 16] ExpressJet next argues that the court applied the wrong statutory cap to the jury’s award pursuant to 5 M.R.S. § 4613(2)(B)(8)(e) (2010).
C. Motion for New Trial or Remittitur
[¶ 17] ExpressJet further argues that the court should have granted its motion for a new trial or remittitur of damages because the jury’s award was excessive. We review the denial of a motion for a new trial deferentially for a clear and manifest abuse of discretion because “the trial court is in the best position to assess the jury’s reactions and motivations.” See Seabury-Peterson v. Jhamb, 2011 ME 35, ¶ 14, 15 A.3d 746. As we have explained, the language of section 4613(2)(B)(8)(e) provides a low threshold of evidence for awarding compensatory damages that is similar to “the pain, suffering, mental anguish and loss of enjoyment of life criteria of general tort actions.” See Kopenga v. Davric Me. Corp., 1999 ME 65, ¶ 18, 727 A.2d 906. A compensatory damages award pursuant to the MHRA may be based solely on a plaintiffs own testimony. See id. ¶ 19.
[¶ 18] Russell testified that Express-Jet’s refusal to consider him for the general manager position forced him to take a leave of absence and seek treatment for stress, anxiety, and depression. He also stated that his symptoms persisted when he returned to work and he had to stop seeking treatment because it was difficult for him to afford therapy and medication. This testimony provided the jury with sufficient evidence to support its compensatory damages award. Further, the court properly instructed the jury that damages may not be awarded on the basis of passion, prejudice, or sympathy. The court did not abuse its discretion in denying ExpressJet’s motion for a new trial or remittitur of damages.
The entry is:
Judgment affirmed.
. ExpressJet argues that Rosenbaur was not involved in the decision making process for the general manager position, and that when the statement was made the position was already filled. However, the trial court committed no clear error in admitting the statement to support Russell's argument that anti-gay sentiment permeated ExpressJet’s management throughout his tenure with the company.
. The parties and the trial court agreed that the punitive damages element in the jury verdict form was erroneous and due to a clerical error. The judgment ultimately entered by the court does not include punitive damages.
. The relevant statutory section provides:
(e) The sum of compensatory damages awarded under this subparagraph for future pecuniary losses, emotional pain, suffering, inconvenience, mental anguish, loss of enjoyment of life, other nonpecuniary losses and the amount of punitive damages awarded under this section may not exceed for each complaining party:
(i) In the case of a respondent who has more than 14 and fewer than 101 employees in each of 20 or more calendar weeks in the current or preceding calendar year; $50,000;
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(iv) In the case of a respondent who has more than 500 employees in each of 20 or more calendar weeks in the current or preceding calendar year; $500,000.
5 M.R.S. § 4613(2)(B)(8)(e)(i), (iv) (2010).