Opinion
When an employee of the California State University (CSU) claims he or she suffered retaliation for making a protected disclosure
Procedural Background
Because the issues before us are entirely procedural, we will not rehearse here the factual details of plaintiff’s complaint or the evidence for and against those allegations presented in connection with defendants’ summary judgment motion. In brief, plaintiff, a tenured professor in the College of Business Administration at CSU Long Beach, was chair of that college’s Finance, Real Estate and Law Department from 1991 until 2004, when defendant Luis Ma Calingo, dean of the College of Business Administration, removed him from the chairmanship.
In October 2004, plaintiff filed a complaint with CSU’s vice-chancellor of human resources against CSU and Dean Calingo, alleging he had been removed as departmental chair and subjected to other adverse actions in retaliation for his having reported improper conduct by Calingo. Pursuant to CSU’s established procedures for resolving whistleblower complaints, Ellen Bui, a CSU human resources manager, was designated to investigate the complaint.
2
In March 2005, Bui provided a summary of her investigation and
In a written response, plaintiff took issue with many of Bui’s conclusions. In particular, plaintiff argued Dean Calingo’s stated reason for removing him—his failure to meet expectations regarding a curriculum review process—was pretextual. In an April 2005 letter of determination from the vice-chancellor of human resources, however, CSU decided that, while plaintiff had made a protected disclosure in complaining about Dean Calingo’s habitual absence from campus, he had not been removed as chair because of that disclosure, but for having what the dean considered an inadequate curriculum review process.
Plaintiff then filed this action for damages against CSU and Calingo, alleging retaliation in violation of section 8547.12. The trial court granted defendants’ motion for summary judgment on two grounds. First, subdivision (c) of section 8547-12 authorizes a civil action only if CSU “has failed to reach a decision” within the time set by its internal procedures.
3
While the subdivision goes on to say that it does not bar an action if CSU has not “satisfactorily addressed” the complaint within 18 months, the trial court interpreted that language as meaning only that CSU is subject to a civil action if it fails to reach a decision within the stated timeframe, a condition not met here. Second, the court held plaintiff was required to successfully challenge
The Court of Appeal affirmed. Relying on
Ohton
v.
Board of Trustees of California State University
(2007)
The Court of Appeal further held summary judgment for the defense was proper because plaintiff had not, before bringing his action for damages, “successfully established] through a writ proceeding that his claim had not been ‘satisfactorily addressed’ . . . .” Reversal of an adverse CSU decision through a proceeding for writ of mandate, the appellate court concluded, is a prerequisite for pursuing an action for damages under section 8547.12, subdivision (c).
We granted plaintiff’s petition for review.
Discussion
We are required here to determine the procedural prerequisites for bringing an action for damages under section 8547.12, subdivision (c), and in particular to decide whether, when CSU has reached a final administrative decision adverse to the alleged whistleblower, he or she must, before bringing a damages action, demonstrate through a petition for writ of mandate that CSU failed to “satisfactorily address[]” the internal complaint. To decide that we must also decide what the quoted statutory phrase means.
While this court has not previously addressed either question, we have recently faced parallel issues arising under related parts of the Act.
Subdivision (c) of section 8547.10, which authorizes an action for damages by an employee of the University of California alleging retaliation for a protected disclosure, provides that the action is not available unless the employee has made an internal complaint “and the university has failed to
In
Miklosy v. Regents of University of California
(2008)
A third textual variation is found in subdivision (c) of section 8547.8, which authorizes a whistleblower retaliation action by a state agency employee.
5
That subdivision provides no such action is available unless the employee has filed a complaint with the State Personnel Board and that board “has issued, or failed to issue, findings” on the complaint. In
State Bd. of Chiropractic Examiners
v.
Superior Court, supra,
With this background on our prior constructions of the Act’s provisions, we proceed to consider the proper interpretation of section 8547.12, subdivision (c).
I. Meaning of “satisfactorily addressed”
“We begin with the statutory language, viewed in light of the entire legislative scheme of which it is a part, as the language chosen is usually the surest guide to legislative intent.
(In re Corrine W.
[(2009)] 45 Cal.4th [522,] 529 [
For ease of reference, we repeat here the pertinent statutory language. Section 8547.12, subdivision (c) authorizes alleged CSU whistleblowers to bring actions for damages, but provides: “However, any action for damages shall not be available to the injured party unless the injured party has first filed a complaint with the university officer identified pursuant to subdivision (a), and the university has failed to reach a decision regarding that complaint within the time limits established for that purpose by the trustees. Nothing in this section is intended to prohibit the injured party from seeking a remedy if the university has not satisfactorily addressed the complaint within 18 months.”
The parties agree these two sentences authorize an alleged whistleblower to bring an action for damages if CSU has either “failed to reach a decision” on the employee’s internal complaint within the administrative time limit or has “not satisfactorily addressed the complaint” within 18 months. Put another way, a civil action is precluded only if CSU has reached a timely decision and has done so in a way that satisfactorily addresses the complaint. The parties disagree, however, as to what is meant by the condition that CSU has failed to “satisfactorily address[]” an alleged whistleblower’s internal complaint.
Plaintiff, as he has throughout the litigation, contends that the quoted phrase refers to the satisfaction of the complaining party, the alleged whistle-blower. Under this interpretation, CSU employees, like state agency employees under section 8547.8, may file an action for damages if CSU either fails to reach a timely decision or reaches a timely but adverse decision on their complaint.
We agree with plaintiff. We rely first on the language of the statute itself. While standing alone the word “satisfactorily” does not indicate the person, organization, or entity that is to be satisfied, in the statute the word does not stand alone. Again, the sentence of section 8547.12, subdivision (c) at issue provides: “Nothing in this section is intended to prohibit the injured party from seeking a remedy if the university has not satisfactorily addressed the complaint within 18 months.” The only person referred to in the sentence is the injured party, or complainant, and the only organization or other entity is CSU. No one contends it is CSU that must be satisfied by its own investigation. Moreover, the thing to be addressed is the complaint, and the person who will most obviously be either satisfied or dissatisfied by the way a complaint is addressed is the complainant. Thus the most natural reading of the sentence is that the complainant may bring an action for damages if CSU does not, within 18 months, address the complaint to his or her satisfaction.
In defendants’ reading, the entity to be satisfied is a court presented with a mandate petition. The plaintiff must, in a writ proceeding, convince the court CSU acted in bad faith or in a “slipshod” manner. The court is to deny the petition, precluding further remedy for the plaintiff, if using this standard it is “satisfied]” by the way CSU investigated the plaintiff’s complaint. This reading, however, lacks support in the statutory text. Neither the entity purportedly to be satisfied, a court reviewing the matter on petition for writ of mandate, nor the standard under which it must be satisfied, a good faith and a minimally careful (not “slipshod”) investigation, is mentioned or alluded to in the text of section 8547.12, subdivision (c). While not absolutely precluded by the text, therefore, defendants’ interpretation is not one that can be naturally drawn from the statute itself.
Defendants rely on a passage in
Ohton, supra,
Nor does the availability of a civil action allow the complainant to overturn the administrative decision at will. A CSU employee cannot obtain relief in a civil action merely by “assert[ing] that he is unhappy with the decision” of CSU on the administrative complaint, as
Ohton, supra,
There is, then, nothing “farfetched”
(Ohton, supra,
To the extent any ambiguity remains after reading the language in its statutory context, the legislative history resolves it in favor of plaintiff’s interpretation.
Section 8547.12 was added in 1994, remedying the Act’s previous failure to explicitly cover CSU employees. (Stats. 1994, ch. 834, § 1, pp. 4117-4118.) As initially amended in the Senate, subdivision (c) of the proposed new statute contained language identical to that in the existing University of California statute, section 8547.10, authorizing a damages action only if the university “has failed to reach a decision” within its own established time limits. (Sen. Amend, to Sen. Bill No. 2097 (1993-1994 Reg. Sess.) Apr. 20, 1994.) The last sentence of subdivision (c) of the proposed new statute (“Nothing in this section is intended to prohibit the injured party from seeking a remedy if the university has not satisfactorily addressed the complaint within 18 months.”) was added to the bill by an Assembly amendment a few months later. (Assem. Amend, to Sen. Bill No. 2097 (1993-1994 Reg. Sess.) Aug. 8, 1994.) Legislative reports written in the interim help us understand why the change was made and what it was intended to do.
Staff of the Assembly Committee on Consumer Protection, Government Efficiency, and Economic Development analyzed the bill for a hearing to be held June 22, 1994. The analysis noted that the bill as amended on April 20 would allow CSU to set its own time limit for acting on whistleblower complaints, “greatly restricting] the injured party’s ability to seek damages in court.” (Assem. Com. on Consumer Protection, Government Efficiency, and Economic Development, Analysis of Sen. Bill No. 2097 (1993-1994 Reg. Sess.) as amended Apr. 20, 1994, p. 2.) The report posed the question: “Should this provision be stricken, or recast so that the actions of the university do not impede the right of an injured party to seek damages in court?” (Ibid., underscoring omitted.) Because the April 20 language was identical to that in section 8547.10 (governing University of California employees), the report also asked whether that statute should be similarly amended.
On July 5, 1994, an analysis for the Republican members of the Assembly Committee on Public Employees, Retirement, and Social Security discussed
The amendments urged by the University Plaintiffs’ Co-op and favorably referenced by the two Republican committee analyses are found in the file of the Assembly Committee on Public Employees, Retirement, and Social Security. In a proposal dated July 1, 1994, the organization argued that both the existing law relating to the University of California (§ 8547.10) and Senate Bill No. 2097 were “riddled with loopholes that undercut legal protections for whistleblowers.” (University Plaintiffs’ Co-op, “Proposed Amendments to SB 2097,” July 1, 1994, p. 1.) The proposal, among many other changes, suggested that the measure’s subdivision (c) be amended to provide, in part: “[A]ny action for damages shall be available to the injured party after the injured party has first filed a complaint of retaliation with the university officer identified pursuant to subdivision (a) and the university has failed to provide a remedy satisfactory to the injured party regarding that complaint within_months.” (Id. at pp. 1-2, italics added; see id. at p. 4.) Without this amendment, the proposal argued, “protections against retaliation for whistle blowers at Cal State will be as phoney as it is for those at UC now.” (Id. at p. 1.)
To summarize, the legislative history shows the requirement that CSU act “satisfactorily]” in addressing a whistleblower complaint or face the possibility of an action for damages originated in a proposal for amendments to Senate Bill No. 2097 (1993-1994 Reg. Sess.) that the University Plaintiffs’ Co-op submitted to legislators to close “loopholes” undercutting whistle-blower protection. In this proposal, the person to be satisfied by CSU’s resolution of the complaint was “the injured party.” The loophole objection and proposed remedy were noted in several legislative reports and adopted in particular by Republican staff for two Assembly committees, who recommended that Republican members vote against the bill unless it was amended as suggested in the reports. In response to the concerns of Republican members, the bill was then amended to provide for a civil remedy if CSU has not “satisfactorily addressed” the complaint within 18 months. While the phrasing ultimately adopted by the Legislature was not identical to that initially proposed by the University Plaintiffs’ Co-op, the similarity suggests a legislative intent merely to shorten and paraphrase—i.e., to make a stylistic change—rather than to substantially alter the proposed language’s meaning or effect, a conclusion supported by the absence of further recorded objection by
We conclude that, under the terms of section 8547.12, subdivision (c), plaintiff was entitled to seek a damages remedy for retaliation against him as a whistleblower once he had filed his retaliation complaint with CSU and CSU had rejected it. We next consider whether the doctrine of exhaustion of judicial remedies for an adverse administrative decision required him to overturn CSU’s decision through a petition for writ of mandate before filing his civil action.
II. Exhaustion of judicial remedies
Under the doctrine of exhaustion of judicial remedies, “[o]nce a[n administrative] decision has been issued, provided that decision is of a sufficiently judicial character to support collateral estoppel, respect for the administrative decisionmaking process requires that the prospective plaintiff continue that process to completion, including exhausting any available judicial avenues for reversal of adverse findings.
(Johnson
v.
City of Loma Linda
(2000)
Like the parallel provision addressed in
Arbuckle,
section 8547.12, subdivision (c) authorizes a damages action by an alleged whistleblower whenever the employee has exhausted his or her internal remedies by filing an internal complaint with CSU and CSU has reached an adverse decision, i.e., has failed to “satisfactorily address” the employee’s complaint. As in section 8547.8, the Legislature “expressly acknowledged the existence of the parallel administrative remedy” yet “did not require that the [administrative] findings be set aside by way of a mandate action . . . .”
(Arbuckle, supra,
Also as in
Arbuckle,
giving CSU’s adverse decision preclusive effect would unduly restrict the civil remedy expressly provided for in section 8547.12. Writ review, whether through administrative mandate (Code Civ. Proc., § 1094.5) or ordinary mandate (id., § 1085), gives substantial deference to the agency’s findings. Requiring the employee to overturn CSU’s adverse decision by writ before bringing a civil action would mean that “in nearly every case, an adverse decision from [CSU] would leave the employee without the benefit of the damages remedy set forth in [section 8547.12, subdivision (c)].”
(Arbuckle, supra,
Finally, as discussed earlier in this opinion, the Legislature’s requirement, in both sections 8547.8 and 8547.12, that the employee submit his or her
We conclude that under section 8547.12, subdivision (c), a CSU employee who has complied with CSU’s internal complaint and investigation requirements and received an adverse decision from CSU may bring a civil action for damages against those allegedly responsible for unlawful retaliation.
Ohton
v.
Board of Trustees of California State University, supra,
Disposition
The judgment of the Court of Appeal is reversed.
George, C. J., Kennard, J., Baxter, J., Chin, J., Moreno, J., and Corrigan, J., concurred.
Notes
All unspecified statutory references are to the Government Code.
Section 8547.12 requires CSU to create a procedure for receiving and resolving complaints by employees or applicants for employment alleging retaliation for making protected disclosures. (Id., subds. (a), (c).) In 2002, by Executive Order No. 822 (EO 822), the chancellor of CSU adopted a set of procedures for responding to whistleblower complaints.
EO 822 provides for the alleged whistleblower to make a detailed written complaint to the vice-chancellor of human resources within 12 months of the alleged act of retaliation. The vice-chancellor is to commission an investigation, by a designee from within CSU or by an outside investigator at the vice-chancellor’s discretion. The investigator must interview the complainant, who may at the initial interview “present a list of witnesses and documentary evidence in support of the complaint.” The investigator is to review the supporting documentation so supplied and any responsive materials from employees allegedly responsible for the retaliatory action, interview witnesses, and take any other actions deemed appropriate to complete the investigation. The investigator then gives the vice-chancellor a written report, which includes a summary of the investigation and a conclusion regarding the alleged retaliation for whistleblowing. The vice-chancellor is to provide the complainant with “the summary and conclusion,” to which the complainant may file a written response. Finally, the vice-chancellor must respond to the complainant with a letter of determination, which
Section 8547.12, subdivision (c) provides: “In addition to all other penalties provided by law, any person who intentionally engages in acts of reprisal, retaliation, threats, coercion, or similar acts against a university employee, including an officer or faculty member, or applicant for employment for having made a protected disclosure shall be liable in an action for damages brought against him or her by the injured party. Punitive damages may be awarded by the court where the acts of the offending party are proven to be malicious. Where liability has been established, the injured party shall also be entitled to reasonable attorney’s fees as provided by law. However, any action for damages shall not be available to the injured party unless the injured party has first filed a complaint with the university officer identified pursuant to subdivision (a), and the university has failed to reach a decision regarding that complaint within the time limits established for that purpose by the trustees. Nothing in this section is intended to prohibit the injured party from seeking a remedy if the university has not satisfactorily addressed the complaint within 18 months.” (Italics added.)
A concurring opinion expressed the view that this literal reading of section 8547.10, subdivision (c) would “strongly undermine the purposes of the Act . . . .”
(Miklosy, supra,
The long and tangled legislative history that produced this threefold variation in what are largely parallel statutes is summarized in Miklosy, supra, 44 Cal.4th at pages 891-897.
Analyses prepared for members of partisan caucuses are not necessarily reliable indicators of legislative intent, as they may not be shared on an official basis with the whole of the legislative body. As will become clear below, we refer to the Republican analyses here only for the limited purpose of illuminating the substance of Republican objections to the bill, objections the Democratic author later accommodated through the amendment at issue.
Although the Legislature also did not adopt the suggestion to use language from the federal Whistleblower Protection Act of 1989 (Pub.L. No. 101-12 (Apr. 10, 1989) 103 Stat. 16), it did create a somewhat similar structure. Under the federal law, alleged whistleblowers must exhaust their remedies with the Office of Special Counsel, which investigates whistle-blower claims, but may proceed to seek a remedy from the Merit Systems Protection Board if the Office of Special Counsel either terminates the investigation without finding a prohibited personnel practice or fails to act within 120 days, or if the Office of Special Counsel finds a prohibited personnel practice and the employing agency fails to correct it in a reasonable period of time; the Merit Systems Protection Board’s decision may then be reviewed judicially. (5 U.S.C. §§ 1214(a)(3), (b)(2)(C), 7703.)
Defendants rely on the
Ohton
court’s observation that the legislative history of Senate Bill No. 2097 (1993-1994 Reg. Sess.) indicates the procedure established by the measure would be “ ‘similar to that provided to University of California employees.’ ”
(Ohton, supra,
