Under the Federal Rules of Civil Procedure, parties have a general duty to disclose and to cooperate during discovery. See Fed. R. Civ. Proc. 26. “In general, it is hoped that reasonable lawyers can cooperate to manage discovery without the need for judicial intervention.” Fed. R. Civ. Proc. 26, Advisory Committee Notes. In the above entitled case, instead of cooperating as envisioned by the rule makers, the parties, particularly defendant Provident Life and Accident Insurance Company (“Provident”), have excessively filed layer upon layer of intertwined discovery motions and objections to discovery requests.
“Federal Rule of Civil Procedure 26 authorizes a court to limit discovery where such discovery is cumulative or duplicative, the party seeking discovery has had ample opportunity to obtain the information, and the discovery is unduly burdensome or expensive, taking into account the needs of the case, the amount in controversy, limitations on the parties’ resources, and the importance of the issues at stake in the litigation.” Panola Land Buyers Ass’n v. Shuman, 762 F.2d 1550, 1558-59 (11th Cir.1985). A “party resisting discovery must show specifically how ... each interrogatory is not relevant or how each question is overly broad, burdensome or oppressive.” Id. at 1559 (citation omitted). In this case that burden is on Provident. The scope of discovery is largely within the discretion of the trial court because “[discovery should be tailored to the issues involved in the particular case.” Washington v. Brown & Williamson Tobacco Corp., 959 F.2d 1566, 1570 (11th Cir.1992). Exercising this discretion, the court now undertakes to resolve the parties’ multi-faceted discovery dispute.
Shortly after this court’s January 21, 2015 memorandum opinion, order, and addendum (Doc. 38, 39, and 40), which this court believed would smooth out the discovery flaps,
On April 20, 2015, Provident moved for a protective order (Doc. 55), to which Rosen replied on April 22, 2015 (Doc. 56). On April 27, 2015, Provident filed a motion to compel production of documents. (Doc. 57). Rosen replied on April 29, 2015 (Doc. 58), and Provident responded June 11, 2015 (Doc. 60). Finally, on May 28, 2015, Rosen filed a motion to compel, supplementing his previously filed renewed motion to compel. (Doc 59). Provident replied on June 24, 2015. (Doc. 61).
Having been monumentally briefed, the motions are now under submission. For the reasons expressed below, the court will deny Provident’s motion to strike (Doe. 52), motion for a protective order (Doc. 55), and motion to compel (Doe. 57), and will grant Rosen’s renewed motion to compel and supplement to his renewed motion to compel (Doc. 44 and Doc. 59) and renewed motion to compel deposition testimony (Doc. 45).
I. Provident’s motion to strike
“The United States Supreme Court has recognized that the discovery rules are to be accorded a broad and liberal treatment, and discovery should be allowed if the information sought appears reasonably calculated to lead to the discovery of admissible evidence.” Dunbar v. United States, 502 F.2d 506, 509-10 (5th Cir.1974) (citing Hickman v. Taylor, 329 U.S. 495, 507-508, 67 S.Ct. 385, 91 L.Ed. 451 (1947)).
Here, Provident’s motion to strike, labeled as an objection and motion to exclude, seeks to exclude certain documents and references contained in Rosen’s various motions also currently under submission, on
Provident’s motion approaches the prohibited line under the federal rules between a legal contention warranted by reason and existing law and sanctionable frivolousness. Fed. R. Civ. Proc. 11. A motion to strike “is a drastic remedy to be resorted to only when required for the purposes of justice ... [and] should be granted only when the pleading to be stricken has no possible relation to the controversy.” Augustus v. Bd. of Pub. Instruction of Escambia Cnty., Fla., 306 F.2d 862, 868 (5th Cir.1962); see Bonner v. Prichard, 661 F.2d 1206, 1209 (11th Cir.1981). “A court may take judicial notice of its own records and the records of inferior courts.” United States v. Rey, 811 F.2d 1453, 1457 n. 5 (11th Cir.1987); see Fed.R.Evid. 201. Under the disfavored posture of a motion to strike, Provident seeks to strike Rosen’s reference to the judicial records in other district court cases, in stark contrast to the established notions of judicial notice. (Doc. 52). Being a legal contention within the boundaries of Rule 11 is even more problematic for Provident inasmuch as Rosen merely offers these documents in his discovery motions to prove the documents exist and not the truth of the documents. See Bryant v. Avado Brands, Inc., 187 F.3d 1271, 1277 (11th Cir.1999) (distinguishing between judicial notice of public records offered only for the purpose of determining what statements the documents contain, not to prove the truth of the documents).
II. Provident’s motion for a protective order
“The Federal Rules of Civil Procedure strongly favor full discovery whenever possible.” Farnsworth v. Procter & Gamble Co., 758 F.2d 1545, 1547 (11th Cir.1985). Therefore, “a protective order shall issue only upon a showing of “good cause” [so that] [t]he burden is upon the movant to show the necessity of its issuance, which contemplates a particular and specific demonstration of fact as distinguished from stereotyped and conclusory statements.” United States v. Garrett, 571 F.2d 1323, 1326 n. 3 (5th Cir. 1978) (emphasis added); see Bonner, 661 F.2d at 1209.
Provident’s proposed protective order does not identify particular or specific documents. Instead it merely identifies categories that it thinks should remain confidential and remarkably allows the parties in good faith to designate confidential “any other document, information, or testimony.” (Doc. 55 at 13). While Provident’s motion does speak about specific documents it likely would categorize as “confidential,” such items as “Performance Based Incentive (PBI) FAQ’s, Long Term Incentive (LTI) FAQ’s, Compensation Program Summary, Benefits Center Recognition Awards Brochure, and Spotlight Program description” (Doc. 55 at 3), these documents are not identified in the protective order nor is their relationship to one of the stated general categories identified or explained (Doc. 55 at 12-18). While an “umbrella” protective order may be appropriate in certain “complicated eases where document-by-document review of discovery materials would be unfeasible,” Provident does not demonstrate or even try to explain why this ease warrants such an approach.
At best, Provident’s reasons for the general protective order are hypothetical and con-elusory. For example, Provident cites the trade secret language of Rule 26(c)(1)(G) as its basis for a general protective order and argues it will restrict disclosure of documents pertaining to compensation, bonus, and performance criteria similar to how other courts that have restricted discovery on those grounds. (Doc. 55 at 4-7). Yet, the trade secret provision of Rule 26 is merely one discretionary factor for a protective order under Rule 26, and a court is under no obligation to protect trade secrets in every case. See Fed. R. Civ. Proc. 26 (“[t]he court may, for good cause, issue an order to protect a party or person from annoyance, embarrassment, oppression, or undue burden or expense, including one or more of the following ... a trade secret or confidential research, development, or commercial information not be revealed”) (emphasis added). Provident fails to demonstrate how such information is proprietary to Provident or how its disclosure injures Provident beyond its alleged violations of law.
Provident argues that its protective order is warranted because discovery may reveal Provident’s internal operations and procedures and that allowing disclosure as “broader during discovery than the question of relevance and materiality is at trial” (Doc. 55 at 7-8), would destroy the concept of protection. However, Provident overlooks that such information is the very object of Rosen’s RICO claims and ripe for discovery. “Conclusory allegations of competitive harm from disclosure are not enough, especially when the redacted information is central to the resolution of the case.” Dish Network L.L.C. v. TV Net Solutions, LLC, 2014 WL 4954683, at *2 (M.D.Fla. Oct. 2, 2014); see Pansy v. Borough of Stroudsburg, 23 F.3d 772, 786 (3d Cir.1994) (“[b]road allegations of harm, unsubstantiated by specific examples or articulated reasoning, do not support a good cause showing”). Unlike the claims in the cases cited by Provident, this case not only involves claims against Provident for denial of insurance benefits to Rosen, but also involves claims against Provident under RICO, alleging Provident schemed to deny payouts to Rosen and numerous other policyholders via mail fraud, interference with commerce, and racketeering. (Doc. 19 at 24-30, 40-43 and Doc. 38).
Finally, Provident asserts that a protective order is called for to protect private and confidential information of Provident’s insureds and claimants. (Doc. 55 at 8). Yet, Provident fails to show why protections under the Federal Rules of Civil Procedure and this court’s local rules are insufficient for such personal information. See Fed. R. Civ. Proc. 5.2 and N.D. Ala. LR 5.1. Also, Provident does not specifically identify such information nor show that disclosure of such information “is likely to result in a clearly defined and very serious injury to the designating party.” Lockheed Martin Corp. v. Boeing Co., 2005 WL 5278461, at *2 (M.D.Fla. Jan. 26, 2005).
Therefore, because Provident fails to demonstrate good cause for its general protective order, its motion for a protective order will be denied.
III. Provident’s motion to compel production of documents
“The party resisting discovery has a heavy burden of showing why the requested discovery should not be permitted ... [with] ‘[t]he onus [ ] on the party resisting discovery to demonstrate specifically how the objected-to information is unnecessary, unreasonable or otherwise unduly burdensome.’ ” Henderson v. Holiday CVS, L.L.C., 269 F.R.D. 682, 686 (S.D.Fla.2010) (quoting Dunkin’ Donuts, Inc. v. Mary’s Donuts, Inc., 2001 WL 34079319 (S.D.Fla.2001)).
a. Request 5
Provident’s motion to compel production of documents in request 5
Insofar as any dispute may continue to exist between the parties as to Rosen producing in Excel format CPT codes prior to April 2007, Provident’s motion to compel will be denied because Rosen has produced such codes in electronic PDF format and further production in another electronic Excel format is unnecessarily duplicative, and the burden or expense of the proposed discovery outweighs its likely benefit. Fed. R. Civ. Proc. 26(b)(d)(C). The federal rules specifically provide that “[i]f a request does not specify a form for producing electronically stored information, a party must produce it in a form or forms in which it is ordinarily maintained or in a reasonably usable form or forms [and][a] party need not produce the same electronically stored information in more than one form.” Fed. R. Civ. Proc. 34(b)(2)(E)(ii)-(iii) (emphasis added). Additionally, Provident mentions in a footnote it seeks to compel production of electronic CPT codes from November 2014 up through the present. (Doc. 61 at 3). However, nowhere does Provident demonstrate it has requested such supplementary documents from Rosen or that Rosen has refused to produce such supplementary documents.
Therefore, apart from the parts of the motion no longer ripe for review given this recent burst of apparent cooperation by the parties, for any dispute that continues to remain as to request 5, the motion will be denied.
b. Request 24
The materials Provident seeks under request 24
Furthermore, this inclusion of certain third-party documents under the work product doctrine is particularly warranted “where a request is made for documents already in the possession of the requesting party, with the precise goal of learning what the opposing attorney’s thinking or strategy may be.” Hunter’s Ridge Golf Co., 233 F.R.D. at 681 (citing Gould Inc. v. Mitsui Mining & Smelting Co., Ltd., 825 F.2d 676 (2nd Cir.1987) and Sporck v. Peil, 759 F.2d 312, 316 (3rd Cir.1985)). Some of the very third-party materials Provident now seeks to discover under this request are Provident’s own business records, which Provident itself has not produced yet, and that have been identified and obtained only by the diligence and investigation of Rosen’s counsel. (Doe. 60 at 6). Therefore, the work product doctrine protects such materials from discovery by Provident.
While such materials are protected, under the federal rules Rosen must still provide Provident a privilege log. See Fed. R. Civ. Proc. 26(b)(5). However, the federal rules merely require a party to “do so in a manner that, without revealing information itself privileged or protected, will enable other parties to assess the claim.” Fed. R. Civ. Proc. 26(b)(5)(A)(ii). Therefore, “in appropriate circumstances, the court may permit the holder of withheld documents to provide summaries of the documents by category or otherwise to limit the extent of his disclosure.” S.E.C. v. Thrasher, 1996 WL 125661, at *1 (S.D.N.Y. Mar. 20, 1996). In this case, Rosen need only describe the nature of the materials withheld by category.
Therefore, Provident’s motion to compel will be denied.
IY. Rosen’s renewed motion to compel production of documents and supplement to his renewed motion to compel
“The party resisting production of information bears the burden of establishing lack of relevancy or undue burden in supplying the requested information.” Gober v. City of Leesburg, 197 F.R.D. 519, 521 (M.D.Fla.2000); see Panola Land Buyers Ass’n, 762 F.2d at 1558-59. “An objection must show specifically how a [discovery request] is overly broad, burdensome or oppressive, by submitting evidence or offering evidence which reveals the nature of the burden.” Coker v. Duke & Co., 177 F.R.D. 682, 686 (M.D.Ala.1998) (citation omitted); see Fed. R. Civ. Proc. 26 (“[r]elevant information need not be admissible at the trial if the discovery appears reasonably calculated to lead to the discovery of admissible evidence”).
a. Request 7
Provident fails to show why request 7
Provident fails to show why request 9
c. Request 12
Provident fails to show why the items in request 12
d. Request 13
Provident fails to show why request 13
e. Request 14
Provident fails to show why request 14
Further, while Provident objects to the lack of a geographic limitation to the request (Doc. 47 at 16), it overlooks that Rosen’s request is limited to the fifty states and, more importantly, is appropriate in breadth given that Rosen’s claims under RICO allege an extensive multi-state pattern of racketeering activity in the handling of disability claims (Doc. 19 at 24-30, 40-43). Therefore, the request is within the boundaries of Rule 26 and such materials must be produced by Provident.
f. Request 15
Provident fails to show why request 15
g. Request 17
Provident fails to show why request 17
h. Request 19
Provident fails to show why request 19
Further, Provident asserts that while it is willing to produce documents about its incentive compensation and bonus plans in general, the public policy interest against disclosure and the privacy interest employees have in their personnel files outweighs the value of
Therefore, the request is within the boundaries of Rule 26 and such materials must be produced.
i. Requests 22 & 23
Provident fails to show why the items in requests 22 and 23
Also, Rosen’s request for “ERISA related documents” in Provident’s claims file for Dr. Justice is relevant and discoverable given Rosen’s bad faith, fraud, and RICO claims alleging Provident used ERISA preemption in claims involving “own occupation” policies to deny benefits and engage in racketeering activity (Doc. 19 at 18-19 and Doc. 50 at 14). While ERISA related documents in Dr. Justice’s claim file are relevant given they involve the same the 337 “own occupation” policy at issue here, Rosen notes that Provident appears to be saying that there were no ERISA related documents in the claims file for Justice. (Doc. 50 at 14). Specifically, Provident claims that it “did not assert an ERISA affirmative defense in the Justice ease nor was the Justice claim handled as an ERISA claim.” (Doc. 47 at 26). If correct, this largely moots the issue, yet insofar as such materials do exist or have existed, Provident will be compelled to produce such materials under this request given that the request falls within the boundaries of Rule 26.
j. Requests 29 and 30
Provident fails to show why requests 29
For the above mentioned reasons, Rosen’s renewed motion to compel and supplement to his renewed motion to compel will be granted.
Y. Rosen’s renewed motion to compel deposition testimony
Under Rule 30, when directing a deposition notice to an organization, “[i]n its notice or subpoena, a party may name as the deponent a public or private corporation ... and must describe with reasonable particularity the matters for examination ... [and][t]he named organization must then designate one or more officers, directors, or managing agents, or designate other persons who consent to testify on its behalf; and it may set out the matters on which each person designated will testify” Fed. R. Civ. Proc. 30. “Normally the process [associated with depositions under Rule 30(b)(6) ] operates ex-trajudicially.” New World Network Ltd. v. M/V NORWEGIAN SEA, No. 05-22916 CIV, 2007 WL 1068124, at *2 (S.D.Fla. Apr. 6, 2007) (quoting McKesson Corp. v. Islamic Republic of Iran, 185 F.R.D. 70, 79 (D.D.C. 1999)). “Good cause exists to intervene only when there has been a compelling and sufficient demonstration that the procedures specified in the Rule have not been or cannot be followed.” Id.
As an initial matter, Provident claims Ro-sen’s motion to compel is premature because it has not been served a formal 30(b)(6) deposition notice. (Doc. 48 at 5). See e.g., Haaf v. Flagler Const. Equip., LLC, 2011 WL 1871159, at *4 (S.D.Fla. May 16, 2011) (“[because] these general deposition topics have as yet only been identified in an informal email and not in a notice of deposition as contemplated by Federal Rule of Civil Procedure 30(b)(6) [t]he result is that Plaintiff in effect asks for an impermissible advisory opinion”).
In this case it appears that at the time Rosen filed his motion, despite his continued efforts, Provident had yet to follow up on proposed deposition dates. (Doc. 45-2). While generally the process begins with a formal deposition notice, Provident’s communication delays respecting deposition dates and designations should not for technical inadequacies prejudice Rosen’s efforts to depose pursuant to Rule 30(b)(6). Rule 26(g)(1) (outlining a party’s duty during discovery requests, responses, and objections to not “not interposef] for any improper purpose, such as to harass, cause unnecessary delay, or needlessly increase the cost of litigation”). Furthermore, Rosen has since sent a formal 30(b)(6) discovery notice to Provident, which included the disputed deposition topics. (Doc. 51-1). Therefore, being ripe for review, the court reviews Provident’s specific objections to the deposition topics below.
a. Topic 2
Consistent with the federal rules, Rosen’s deposition topic 2
b. Topics 3 & 4
Consistent with the federal rules, Rosen’s deposition topics 2
c. Topics 5 and 6
Consistent with the federal rules, Rosen’s deposition topics 5
d. Topic 7
Consistent with the federal rules, Rosen’s deposition topic 7
e. Topic 8
Consistent with the federal rules, Rosen’s deposition topic 8
f. Topic 9
Consistent with the federal rules, Rosen’s deposition topic 9
g. Topic 10
Consistent with the federal rules, Rosen’s revised deposition topic 10
h. Topic 11
Consistent with the federal rules, Rosen’s deposition topic 11
Therefore, for the above mentioned reasons, Rosen’s renewed motion to compel deposition testimony will be granted.
VI. Sanctions
On February 20, 2015, the court entered a scheduling order advising the parties that “[mjotions to compel in discovery matters should, after attempts at resolution have failed, be filed promptly so as to avoid delays in preparations.” (Doc. 43 at 2). Because of Provident’s continued and facially unjustified lack of expedition and cooperation in the discovery process, which has no doubt has led to numerous delays in preparation, the court entertains the propriety of sanctions under Rule 37 and Rule 11.
a. Rule 37 sanctions
Pursuant to Rule 37, where a motion to compel is granted, “the court must, after giving an opportunity to be heard, require the party or deponent whose conduct necessitated the motion ... to pay the movant’s reasonable expenses incurred in making the motion, including attorney’s fees.” Fed. R. Civ. Proc. 37(a)(5) (emphasis added). In light of the fact that Rosen’s renewed motion to compel (Doc. 50), supplement to his renewed motion to compel (Doc. 59), and renewed motion to compel deposition testimony (Doe. 45) will be granted and Provident’s motion to compel (Doc. 57) will be denied, Provident will be required to show cause why it is not obligated to pay Rosen’s reasonable expenses incurred in making the motion, including attorney’s fees.
b. Rule 11 sanctions
Pursuant to Rule 11, a court may sua sponte order a party to show cause why its conduct has not violated Rule 11(b), which states in part that “the claims, defenses, and other legal contentions are warranted by existing law or by a nonfrivolous argument for extending, modifying, or reversing existing law or for establishing new law ... the factual contentions have evidentiary support ... [and] the denials of factual contentions are warranted on the evidence.” Fed. R. Civ. Proc. 37(b)-(c) (emphasis added).
On January 21, 2015 this court entered a memorandum opinion and order denying Provident’s motion for partial summary judgment based on alleged ERISA preemption, and Provident’s motion to dismiss under Rule 12(c) based on Rosen’s RICO claims. (Doc. 38 and 39). However, despite this court’s clear ruling, Provident has repeatedly ignored and defied this court by refusing to take the court seriously and making voluminous filings precluded by the earlier rulings that ERISA does not preempt Rosen’s state law claims and that Rule 12(b)(6) does not bar Rosen’s RICO claims. (Doc. 47 at 8, 11, 14, 15, 16-17, 18, 19-20, 23 and Doc. 48 at 8, 10,11,12,13,15,16,17,18-19, 20).
CONCLUSION
For the reasons detailed above, the court by separate order will deny Provident’s motion to strike (Doe. 52), its motion for a protective order (Doc. 55), and its motion to compel (Doc. 57), and will grant Rosen’s renewed motion to compel (Doc. 44), supplement to his renewed motion to compel (Doc. 59), and renewed motion to compel deposition testimony (Doc. 45). Additionally, Provident will be required to show cause as to why sanctions are not appropriate under Rule 37 and Rule 11.
. Rosen originally filed a motion to compel production of documents (Doc. 27) and a motion to compel deposition testimony (Doc. 29) on November 13, 2014.
. "Any and all CPT Code records or other procedure code records reflecting work performed by you from any hospital, practice or clinic for which you worked from January 1, 2005, to the present.” (Doc. 57 at 3).
. "Any and all documents obtained or received from third parties or sent to third parties by you or on your behalf, concerning or relating in any way to your allegations in the First Amended Complaint or to Provident Life and Accident Insurance Company.” (Doc. 57 at 6).
. "All promotional literature and sales pamphlets explaining the type of policy that was sold to Plaintiff.” (Doc. 44 at 3-4).
. "All claims manuals, procedural manuals, operational manuals, or other documents of whatever kind which direct or instruct employees concerning the handling of disability claims.” (Doc. 44 at 4).
. "Any complaints filed against this Defendant concerning policies like that issues to the Plaintiff, or similar thereto, with any State Insurance Department or other entities during the last five (5) years.” (Doc. 44 at 6).
. "Any and all documents of whatever type filed with the Alabama Insurance Department relating to the 1ype of insurance policy sold to Plaintiff." (Doc. 44 at 8).
. "Documents evidencing or relating to any reprimands, actions or complaints, or disciplinary actions taken against this Defendant by the Insurance Department or Attorney General of any state in the United States of America including Alabama. Our response should include all correspondence between this Defendant and the Insurance Department for the State concerning any complaints, lawsuits or claims made by a policyholder, insured or assignee within the last five years.” (Doc. 44 at 9).
. "A copy of all lawsuits filed against this Defendant which involves allegations of fraud, bad faith, racketeering or other wrongdoing arising under the disability policies for the last five (5) years.” (Doc. 44 at 10).
. "Produce all documents and records which reflect, refer and/or relate to the names, last known addresses and telephone numbers of each person who has filed a complaint with any State Department of Insurance during the last five (5) years concerning fraud, deceit, deceptive trade practices, suppression, conspiracy to defraud, or any other type of unethical conduct by Provident Life & Accident Insurance Company or any of its current or former brokers and/or agents concerning disability income insurance policies.” (Doc. 44 at 11).
. "Produce the personnel file(s) for all the claims examiners that have worked on Dr. Ro-sen’s claim made the basis of this litigation since 2011. This should include but not be limited to documents detailing their compensation and/or bonus plans.” (Doc. 44 at 12).
. "Susan M. Watkins; Patricia Clermont, RN; Andrea L. Coraccio, M.Ed., CRC; Katie Hesel-ton; Amy S. Holland; Kelley A. Feeley; Jacqueline Germain, M.D.; Christina P. Lubin; Marc A. Champoux; Lisa Ann Francoise-Fields, CPA; Matthew J. Cartier; Mark Doyle, Jean-Marie Merritt, MA; CRC, Monika Raci; Kathleen Hancock, RN, BSN; Judith L. Cohen; Tammy L. Kasper; and Brian C. Joslyn.” (Doc. 50 at 13).
. "Produce the CPT code analysis and ERISA related documents contained in the claims file for Wiley H. Justice, M.D., policy #7066319.” (Doc. 44 at 13).
. "Produce all guidelines, policies, directives, or instructions, howsoever denominated, that were in affect and applicable when the list bill mechanism was instituted at Northeast Alabama Urology Center, P.C.” (Doc. 44 at 14-15).
. "To the extent that the Defendant relies upon any salary allotment agreement, in whole or in part, to establish the existence of an employee benefit plan of which Plaintiff’s insurance policies are part, produce all such agreements, guidelines, policies directives or instructions, howsoever denominated, applicable to the creation or use of such salary allotment agreements.” (Doc. 44 at 8).
. "Operations Management and Reporting (‘OMAR’) system and monthly reports generated (weekly and monthly) for Individual Disability claims processed by the Worcester Benefit Center.” (Doc. 45 at 3).
. "Employee Bonus Compensation plans for employees working on Individual Disability claims including performance based incentives, how bonus criteria are established and what criteria are used to award bonuses on the individual level and the department level." (Doc. 45 at 4).
. "Executive Bonus Compensation plans including performance-based incentives, how bonus criteria are established and what criteria are used to award bonuses to each executive.” (Doc. 45 at 4).
. "Organization and procedural changes that were created and implemented as a result of the Targeted Multistate Market Conduct Examination December 31, 2002 "Initial Review” and February 29, 2004 "Follow-Up Review” for processing individual disability (TDI’) policy claims.” (Doc. 45 at 5).
. "Training that was implemented as a result of the Targeted Multistate Market Conduct Examination December 31, 2002 "Initial Review" and February 29, 2004 “Follow-Up Review” for processing 'IDF policy claims." (Doc. 45 at 6).
. “Analysis of CPT codes for IDI claims, including those that:
• resulted in Dr. Rosen’s claim being paid under Residual Disability rather than Total Disability;
• CPT code analysis of Dr. Ellis’ policies (policy # 00545997, 00701856, 00410675);
• CPT code analysis of Dr. Justice’s policy (policy #007066319);
• CPT code analytical practices in effect from 2000 to the present.” (Doc. 45 at 7).
. "Monitoring, evaluating and making recommendations to the Board regarding matters pertaining to the Individual Disability Closed Block segment from 2008 to present.” (Doc. 45 at 8).
. "Accounting for the Deferred Acquisition Costs (DAC) and Reserve Charges for the Individual Disability Closed Block segment from inception of the Individual Disability closed block to the present.” (Doc. 45 at 8-9).
. "Complaints and lawsuits within the last ten (10) years that relate to individual disability policies.' — The Plaintiff has revised the document request to complaints and lawsuits within the last five (5) years and deposition topic is revised to five (5) years as well.” (Doc. 45 at 4).
. "The use of salary allotment agreements in establishing that Individual Disability policies are part of a welfare benefit plan.” (Doc. 45 at 10).
