Appellant Joseph C. Carter is chief of the Massachusetts Bay Transit Authority (MBTA) police department. Two officers (plaintiffs-appellees) sued Carter in both his individual and official capacities, alleging, inter alia, that he violated their First Amendment rights by disciplining them for comments they made to each other and to other officers about various police department matters. As part of a motion seeking judgment on the pleadings, Carter moved to dismiss the individual claims on the ground that he was immune from suit under the doctrine of qualified immunity. The district court’s denial of that motion, in a ruling from the bench following oral argument, is the sole subject of this interlocutory appeal. 1
In reviewing the disposition of a motion for judgment on the pleadings under Fed. R.Civ.P. 12(c), we may consider only the facts as alleged in the complaint, viewed in the light most favorable to the appellees.
Pasdon v. City of Peabody,
I. Background
The pertinent facts are few, as we are limited to the allegations in the complaint and the complaint is sparsely drafted. It states that the plaintiffs, Ronald Jordan and Robert McKay, were suspended with pay in the spring of 2004 after the defendants “illegally search[ed] and analyzed] recorded telephone conversations between other officers and superiors.” 2 The con *71 versations at issue, which were recorded on the MBTA’s telephone system, pertained to four matters:
(1) requesting criminal offender record information (“CORI”) about several indi.viduals;
(2) criticizing the deputy chief and other department management;
(3) discussing the chiefs absenteeism and referring to him as “No Show Joe”;
(4) discussing safety issues concerning the Dudley Station of the MBTA.
Plaintiffs alleged that appellant Carter “personally disciplined and caused damages to the plaintiffs because of their criticism of his job performance and the job performance of his deputies,” in violation of their First Amendment right to free speech.
As noted above, the district court rejected appellant’s qualified immunity defense, which shields government actors from damages based on their conduct unless a reasonable official would have known, in light of clearly established law, that he was acting unconstitutionally.
See, e.g., Harlow v. Fitzgerald,
Although appellant is correct that the relevant qualified immunity case law is generally in his favor, his argument fails to appreciate that, because this case comes before us at such a preliminary stage, the immunity analysis is weighted toward the plaintiffs’ version of events, as depicted by the allegations in the complaint.
See Pasdon,
II. Discussion
A. Qualified Immunity
In deference to the sensitive discretionary judgments that government officials are obliged to make, qualified immunity safeguards even unconstitutional conduct if a reasonable officer at the time and under the circumstances surrounding the action could have viewed it as lawful.
See Malley v. Briggs,
To answer the immunity question, we employ a three-part test that examines both the state of the relevant law and the nature of the alleged conduct.
Mihos v.
*72
Swift,
The Supreme Court has directed us, in the absence of special circumstances, to take up these questions in order, even though it might be easier at times to bypass the substantive constitutional question and conclude that, at a minimum, the law was not clearly established when the challenged conduct occurred.
See Saucier v. Katz,
Thus, we turn first to the first question: do plaintiffs’ allegations establish a constitutional violation? Our review is de novo.
See Mihos,
B. First Amendment
To determine whether the facts as alleged state a violation of the plaintiffs’ First Amendment rights, we confront a second three-part inquiry:
(1) whether the speech involves a matter of public concern; (2) whether, when balanced against each other, the First Amendment interests of the plaintiff and the public outweigh the government’s interest in functioning efficiently; and (3) whether the protected speech was a substantial or motivating factor in the adverse action against the plaintiff.
M(noting that these inquiries derive, respectively, from the Supreme Court’s decisions in
Connick v. Myers,
(1) Matter of Public Concern
Our first step is to determine, based on “ ‘the content, form, and context of a given statement, as revealed by the whole record,’ whether the employee was speaking ‘as a citizen upon matters of public concern,’ or, alternatively, ‘as an employee upon matters only of personal interest,’ ”
O’Connor v. Steeves,
In some instances, the subject matter of the speech, alone, may resolve the “public concern” question, as when the employee “expresses himself on a subject that is ‘clearly a legitimate matter of inherent concern to the electorate,’ ”
id.
at 454 (quoting
O’Connor,
public-employee speech on a topic which would not necessarily qualify, on the basis of its content alone ... (e.g., internal working conditions, affecting only the speaker and co-workers), may require a more complete Connick analysis into the form and context of the public-employee expression ....
O’Connor,
The terseness of the instant complaint precludes us from performing a close analysis of the targeted speech. We have available only the general subject matter of the statements at issue, plus the fact that they were made in conversations with “other officers and superiors” on a police department telephone line. Nonetheless, working with what we have, our task is to consider whether the categories of statements listed in the complaint qualify as addressing matters of public concern.
Drawing all inferences in favor of the plaintiffs, we cannot reject the possibility that at least some of the speech would fall within an area of public concern. Indeed, appellant admits as much. Criticism of the chief and other management, as well as expressions of concern about safety at one of the MBTA passenger stations, could— depending upon the particulars of content, form and context — constitute “a matter of legitimate public concern,”
O’Connor,
(2) Balancing the Interests
The second step in determining whether appellant committed a First Amendment violation is to balance the plaintiffs’ and public’s interests in the plaintiffs’ speech against the “ ‘interest of the State, as an employer, in promoting the efficiency of the public services it performs through its employees
..” Pickering,
On plaintiffs’ side, our inquiry considers their interests in communicating the safety concerns and performance criti-
*74
eism that we have deemed potentially of public concern, as well as the interests of the public in receiving such information.
See Mihos,
Meanwhile, in examining appellant’s side of the balance, we acknowledge that the government’s interest “is particularly acute in the context of law enforcement, where there is a ‘heightened interest ... in maintaining discipline and harmony among employees,’ ”
Moore v. Wynnewood,
We believe our discussion makes it evident that, without the particulars relevant to both sides of the balance, we cannot definitively resolve the constitutional question. Still, given that we must at this juncture indulge all inferences in favor of the plaintiffs, we conclude that, on the record before us, the complaint sufficiently states a constitutional violation. Having so resolved, and with appellant’s concession that plaintiffs’ allegations satisfy the “substantial factor” prong of the constitutional inquiry, we now return to the qualified immunity inquiry and the question whether plaintiffs’ First Amendment rights were clearly established at the time appellant disciplined them for their speech.
C. Clearly Established Right
The second stage of the qualified immunity inquiry requires us to determine whether the right we have identified was “ ‘reasonably well settled at the time of the challenged conduct,’ ”
Mihos,
Appellant, however, urges us to
award
him immunity based on a similarly generic argument. He emphasizes the abundant ease law recognizing that it is rare for immunity to be denied when the constitutional right at issue involves weighing various factors. We and other circuits have noted that the
Pickering
balancing is “ ‘subtle, yet difficult to apply, and not yet well defined,’ ”
Pike v. Osborne,
Appellant claims that this cannot be the rare case because the complaint depicts disciplinary conduct imposed for a mixture of protected and unprotected speech, a combination that would engender uncertainty in any attempt to balance interests. In support, he cites our decision in
Dir-rane,
Although
Dirrane
also presented an appeal of a motion to dismiss, it provides limited support for appellant’s immunity request. We described the complaint there as “very lengthy,”
id.
at 70, and we noted allegations detailing the statements that plaintiff made, to whom, and, at least to some extent, their timing. We have none of those particulars here. Appellant could have, but did not, move for a more definite statement.
See
Fed.R.Civ.P. 12(e);
Educadores Puertorriqueños en Acción v. Hernández,
(3) The Understanding of a Reasonable Official
In the third step of the qualified immunity analysis, we consider whether an objectively reasonable officer in the defendant’s position would have understood his action to violate the plaintiffs rights.
Mihos,
III. Conclusion
We are fully aware that the doctrine of qualified immunity is intended to protect government officials not only from personal liability but also from the burdens of litigation,
see Saucier,
Affirmed.
Notes
. The two officers, along with the MBTA Police Patrolman's Union, sued the MBTA as well as Carter, and also alleged violations of the officers' rights to due process and freedom of association under state and federal law, and additionally asserted state law claims for intentional infliction of emotional distress. The MBTA Police Patrolman’s Union voluntarily dismissed all of its claims, and the individual plaintiffs voluntarily dismissed their due process claims. The district court dismissed the freedom of association claims and granted judgment for defendant on the emotional distress claims.
. Defendants submitted transcripts of the recorded conversations to the district court for possible consideration in connection with *71 their motion, but both sides on appeal treat the transcripts as outside the record, and thus so do we.
. We do not address the first category of conversations — "[Requesting CORI records.” Putting aside the question whether such requests would constitute relevant "speech,” plaintiffs appear to acknowledge that they would not implicate a matter of public concern. In addition, the complaint explicitly attributes the discipline imposed by appellant Carter to plaintiffs' criticism of appellant’s job performance and the job performance of his deputies, and not to the records requests.
. As we noted in
Mihos,
denial of immunity at the motion-to-dismiss stage does not preclude renewal of the defense in a subsequent motion for summary judgment or at trial.
See
