Washington has a strong public policy favoring arbitration. Because of that clear policy, an employer-employee arbitration agreement will be upheld even if certain provisions of the agreement are substantively unconscionable so long as those provisions are severable.
¶2 The arbitration agreement allows plaintiff-employees to seek damages claimed as well as any attorney fees and costs “as required by law.” The arbitration agreement at issue here is neither procedurally nor substantively unconscionable.
¶3 The employees’ assertion that the agreement is substantively unconscionable because other sections of the employment contract permit the employer to seek limited judicial relief without affording the employees that same option is not well taken. Even assuming the provisions the employees assert were unconscionable, those provisions are severable and do not impact the underlying agreement to arbitrate.
¶4 We reverse the trial court’s determination that the arbitration agreement was invalid and remand to compel arbitration.
FACTS
¶5 Plaintiffs-respondents Michael Romney, MD, Faron Bauer, MD, and Kristen Childress, ARNP,
¶6 Romney, Bauer, and Childress filed suit in Ring County Superior Court and at the same time requested the court to find the arbitration agreement signed by each of the parties to be unconscionable. FMG moved to compel arbitration. The trial court found the arbitration addendum unconscionable, invalidated it, and denied FMG’s motion to compel arbitration. FMG timely appeals.
ANALYSIS
¶7 The arbitration agreement provides that the Federal Arbitration Act (FAA), 9 U.S.C. §§ 1-16, governs. Section 2 of the FAA provides that written arbitration agreements “shall be valid, irrevocable, and enforceable, save upon such grounds as exist at law or in equity for the revocation of any contract.” The effect of this section is to create a body of substantive federal law on
¶8 Washington has a similar strong policy favoring arbitration. RCW 7.04A.060; Adler v. Fred Lind Manor,
¶9 This court reviews de novo a trial court’s decision to compel or deny arbitration. Gandee v. LDL Freedom Enters., Inc.,
¶10 Washington recognizes two types of unconscionability for invalidating arbitration agreements, procedural and substantive. McKee v. AT&T Corp.
Procedural Unconscionability
¶11 To determine whether an agreement is procedurally unconscionable, we examine the circumstances surrounding the transaction, including (1) “ ‘[t]he manner in which the contract was entered,’ ” (2) “ ‘whether each party had a reasonable opportunity to understand the terms of the contract,’ ” and (3) “ ‘whether the important terms [were] hidden in a maze of fine print,’ ” to determine whether a party lacked a meaningful choice. Nelson,
¶12 The employees argue that the agreement is procedurally unconscionable because they had no meaningful choice in negotiating and signing the contract. Romney’s declaration asserts that he was never informed that he could negotiate any terms of either the employment agreement or the arbitration addendum. In fact, he says that he was “strong-armed” because he was told that he could not work without a contract.
¶13 A contract is “procedurally unconscionable” when a party with unequal bargaining power lacks a meaningful opportunity to bargain, thus making the end result an adhesion contract. Adler,
“(1) whether the contract is a standard form printed contract, (2) whether it was prepared by one party and submitted to the other on a take it or leave it basis, and (3) whether there was no true equality of bargaining power between the parties.”
¶14 In Zuver, our Supreme Court found that an adhesion contract of employment was not procedurally unconscionable when the employee’s argument rested solely on a lack of bargaining power. The court stated that more was needed:
At minimum, an employee who asserts an arbitration agreement is procedurally unconscionable must show some evidence that the employer refused to respond to her questions or concerns, placed undue pressure on her to sign the agreement without providing her with a reasonable opportunity to consider its terms, and/or that the terms of the agreement were set forth in such a way that an average person could not understand them.
¶15 Here, the arbitration clause was not buried in fine print. The employees’ reliance on Brown v. MHN Government Services, Inc.,
¶16 No such change of position or lack of clarity is present here. It is merely that these are the terms of employment, which are permitted in Washington. See also Luna v. Household Fin. Corp. III,
¶17 The employees cite California cases holding that where an agreement to arbitrate is identified as a condition of employment, as here, the court has found them to be procedurally unconscionable. Jackson v. TIC — The Indus. Co.,
In any event, because the agreement to arbitrate was clearly identified as a condition of employment with TIC, the Court finds this evidence of procedural unconscionability. See Armendariz[ v. Found. Health Psychcare Serv., Inc.], 24 Cal.4th [83,] 114-115,99 Cal.Rptr.2d 745 ,6 P.3d 669 [(2000)]; Martinez v. Master Protection Corp.,118 Cal. App.4th 107 ,12 Cal.Rptr.3d 663 (2004)) (finding an arbitration agreement procedurally unconscionable because it was a prerequisite of employment and the employee did not have an “opportunity to negotiate or refuse to sign the arbitration agreement”).
The Jackson court noted that even where a term is found to be a contract of adhesion it “ ‘only indicates that the agreement is somewhat procedurally unconscionable, not that it is unenforceable.’ ”
Here, Plaintiffs received the arbitration agreement in conjunction with their applications for employment, as well as in TIC’s “Jobsite and Drug and Alcohol Policies” document. It is noteworthy also that each Plaintiff applied to and worked for TIC more than once and each time signed the application form with the above provisions and at least one time, but in some cases many times, signed the acknowledgment on the policies document indicating he/she had read the arbitration terms contained in the policies document and in the application and agreed to arbitrate claims related to the employment. Given these circumstances, the suggestion that Plaintiffs were deprived by TIC of the ability to review or understand the arbitration agreement every single time they agreed to be bound by the arbitration agreement, is hard to accept.
¶18 Romney’s reliance on these California cases is misplaced. California, unlike Washington, requires both procedural and substantive unconscionability to overturn an arbitration agreement. Because of this, California is more likely to find procedural unconscionability without also finding such procedure to be egregious. In other words, procedural and substantive unconscionability need not be present in the same degree and are considered on a sliding scale. Malone v. Superior Court,
119 Other states reviewing these so-called adhesion employment contracts have found no procedural unconscionability. See, e.g., Melena v. Anheuser-Busch, Inc.,
¶20 The key inquiry under Washington law is whether the employees lacked a meaningful choice. Here, as in other cases of employment, the employees could choose employment elsewhere. The arbitration clause is understandable and is printed in the same size font as the rest of the agreement under a bolded heading.
¶21 Romney’s contention that employees had no time to consider the contract is not well taken, where, as here, the employees signed multiple employment agreements that contained the arbitration addendum. All three employees had a meaningful choice in entering the employment agreement.
Substantive Unconscionability
¶22 Substantive unconscionability exists when a provision in the contract is one-sided. Adler,
Injunctive and Equitable Relief
¶23 The employees contend that the agreement to arbitrate is overly harsh because it requires employees to arbitrate all
Injunctive Relief. The parties agree that damages are an inadequate remedy for, and that FMG would be irreparably harmed by, any breach of this Exhibit F and that in addition to any other remedy it may have in law or equity, FMG shall be entitled to an immediate injunction or other appropriate order to restrain any breach thereof without the necessity of showing or proving any actual damage sustained thereby. The parties further agree and stipulate that the deposit in court of the sum of one hundred dollars ($100.00) shall constitute sufficient undertaking in lieu of a bond in order to obtain such an injunction or restraining order, and that said deposit is not a reflection of or an attempt to predict damages.
Exhibit G provides:
Equitable Relief. The parties acknowledge and agree that, since a remedy at law for any breach or attempted breach of all the provisions of this Agreement shall be inadequate, FMG shall be entitled to injunctive and other equitable relief, including specific performance, in case of any such breach or attempted breach, in addition to such other remedies as may exist at law. The parties waive any requirement for the securing or posting of any bond in connection with the obtaining of any injunctive or other equitable relief. The parties consent to exclusive jurisdiction and venue in the state and federal courts sitting in County of Pierce, State of Washington and waive any objection to the jurisdiction of, or the venue of any action instituted in, such courts.
¶24 The employees argue that while the contract requires both parties’ claims in these circumstances be arbitrated, the employment contract retains FMG’s right to seek injunctive relief from a court of competent jurisdiction. Addressing an arbitration agreement involving a claim of substantive unconscionability, our Supreme Court stated, “Washington courts have long held that mutuality of obligation means both parties are bound to perform the contract’s terms — not that both parties have identical requirements.” Zuver,
¶25 Neither of these clauses are at issue here. Nor do they impact the outcome of the current matter. Assuming without deciding that these clauses were unconscionable, they are easily severable from the agreement. The agreement itself provides that if any “portion of this Addendum is adjudged by any court to be void or unenforceable in whole or in part, such adjudication shall not affect the validity and enforceability of the remainder of the Addendum.”
Limitation of Right To Recover Exemplary Damages
¶26 Whenever an employer willfully and with intent to deprive an employee of
¶27 The arbitration agreement provides that “[ujnless otherwise required by law, the Arbitrator shall not have the authority to award You or FMG any punitive, exemplary, consequential or incidental damages.”
¶28 It is clear that the damages the employees seek are available under the statutes on which their claims are based and as such would also be available under the arbitration agreement.
Confidentiality
¶29 The employees contend the addendum is unconscionable under both McKee and Zuver because it requires employees to arbitrate their claims confidentially. The addendum incorporates AAA’s national rules for the resolution of employment disputes. Those rules provide:
23. Confidentiality
The arbitrator shall maintain the confidentiality of the arbitration and shall have the authority to make appropriate rulings to safeguard that confidentiality, unless the parties agree otherwise or the law provides to the contrary.
AAA, National Rules foe the Resolution of Employment Disputes rule 23 (amended and effective November 1, 2009) (emphasis added).
¶30 Confidential provisions in arbitration agreements have been upheld as an exception to the state constitutional requirement for public judicial proceedings. Barnett v. Hicks,
¶31 In Zuver, the court found the confidentiality agreement unconscionable because
[a]s written, the provision hampers an employee’s ability to prove a pattern of discrimination or to take advantage of findings in past arbitrations. Moreover, keeping past findings secret undermines an employee’s confidence in the fairness and honesty of the arbitration process and thus potentially discourages that employee from pursuing a valid discrimination claim.
¶32 McKee involved a consumer dispute, and the court found the policy of confidentiality to be in direct conflict with public policy, a policy particularly important when dealing with consumers.
¶33 Here, the confidentiality clause is not so one-sided because it provides for a release of confidentiality when the parties otherwise agree. FMG states it will agree to a release of the confidentiality if Romney prefers. FMG cites to the clerk’s papers as evidence that it offered to waive the confidentiality provision, but the record does not bear that out. Rather, FMG stated that it prefers confidentiality and will arbitrate on a nonconfidential basis if required to do so by the court. However, FMG’s briefing before this court states that “ [defendants have offered
¶34 The employees equate FMG’s agreement to agree to no confidentiality to a waiver of confidentiality and argue that such a waiver is not appropriate where the court finds the arbitration clause objectionable. But here, the arbitration clause is not objectionable. It permits the parties to agree to not apply the confidentiality clause and in fact prohibits such confidentiality where the law would prohibit it.
¶35 The employees argue that other intentional acts by the defendants are relevant and admissible to show motive or intent. As such, those acts would be admissible under the rules of the AAA.
Fee Sharing
¶36 The addendum provides:
You and FMG shall equally share all costs of arbitration, including the fees of the American Arbitration Association and the appointed Arbitrator, unless you prove to the Arbitrator that the costs of the arbitration would effectively prevent you from pursuing your Claim; in that case FMG would bear all costs. If you contend that the costs of arbitration would prevent you from pursuing your Claim, FMG will bear the costs of the arbitration pending the Arbitrator’s determination.[10 ]
¶37 The employees contend that the addendum’s fee-sharing provision is unconscionable under Hill because it forces them to pay half the costs of arbitration. In Hill, the employees argued that similar provisos prevented employees from bringing claims in an arbitral forum because unions that represent the employees have no funds to pay for arbitration.
¶38 Furthermore, the issue of affordability of arbitration has been addressed in several instances by this court and has been determined to be an issue that is “resolved case-by-case on the basis of specific, factual information rather than a per se rule.” Walters v. A.A.A. Waterproofing, Inc.,
¶39 The employees’ contention that the agreement limits their right to recover attorney fees under the statute is without merit. The agreement specifically provides, “Except as otherwise required by law, each party shall bear his/her own attorneys’ fees and other costs associated with any Claims between the parties.”
Parties Not Signatories
¶40 On appeal, the employees argue that the arbitration agreement attempts to bind
¶41 A party may consent to arbitration without signing an arbitration clause, just as a party may consent to the formation of a contract without signing a written document. Fisser v. Int’l Bank,
¶42 Where claims are based on the same set of facts and inherently inseparable, the court may order arbitration of claims against the party even if that party is not a party to the arbitration agreement. Townsend v. Quadrant Corp.,
¶43 Accordingly, we reverse the trial court and remand for an order compelling arbitration.
Review denied at
Notes
Childress has a doctorate in nursing practices and was hired as an advanced registered nurse practitioner. Clerk’s Papers (CP) at 111.
Under the FAA, an employer-employee arbitration agreement may be enforced in state court. See Circuit City Stores, Inc. v. Adams,
CP at 215.
CP at 215.
CP at 66-67.
CP at 64.
CP at 63.
Appellants’ Br. at 29.
See, e.g., ROW 43.70.510(4) (documents maintained by quality improvement committee not subject to review or disclosure except as provided in certain civil actions).
CP at 63.
Al-Safin v. Circuit City Stores, Inc.,
CP at 63 (emphasis added).
