Rоbert ROHRBAUGH and Carola M. Rohrbaugh, Appellees v. PENNSYLVANIA PUBLIC UTILITY COMMISSION, West Penn Power Company, Intervenor Appeal of West Penn Power Company, Intervenor, Appellants. Robert Rohrbaugh and Carola M. Rohrbaugh, Appellees v. Pennsylvania Public Utility Commission, West Penn Power Company, Intervenor Appeal of Pennsylvania Public Utility Commission, Intervenor.
Supreme Court of Pennsylvania
March 26, 1999
727 A.2d 1080 | 556 Pa. 199
Argued Feb. 2, 1998.
Rhonda L. Daviston, Bohdan R. Pankiw, John F. Povilaitis, Harrisburg, for PUC.
Before FLAHERTY, C.J., and ZAPPALA, CAPPY, CASTILLE, NIGRO and SAYLOR, JJ.
OPINION OF THE COURT
CASTILLE, Justice.
The issue on appeal is whether a utility company violates its duty to provide reasonable and adequate service as required by
The relevant facts are that appellees, Robert and Carola Rohrbaugh, owned a single-family residential property located on West Pine Grove Road in Pine Grove Mills, Centre County, Pennsylvania. Appellees rented this property to other individuals as a residential home. The electric service to the property was provided by appellant, West Penn Power Company (“West Penn“). Appellees do not personally reside in an area serviced by West Penn.
In 1983, West Penn adopted a “landlord/tenant agreement” policy. The policy allowed landlords to sign an agreement with West Penn which permitted West Penn to either disconnect service or put the service in the landlord‘s name if the tenant notified West Penn that the tenant no longer desired electric service. This policy was instituted because West Penn was experiencing financial losses when tenants would vaсate a residence and West Penn was forced to continue service
In 1988, West Penn instituted a strict practice of enforcing its landlord/tenant agreement policy by disconnecting service at a tenant‘s request if there was no signed agreement on file with the landlord. West Penn admits that it never gave its customers advance notice of its plan to strictly enforce the policy.
In July of 1988, appellees rented their property to a tenant. Pursuant to the lease agreement, the tenant was responsible for paying all utility bills, including electricity. The tenant occupied appellees’ rental property from July 27, 1988 until October 31, 1989, when the tenant vacated the premises under the threat of eviction by appellees for non-payment of rent. During this entire period, the electric bills were in the tenant‘s name.
On December 4, 1989, the tenant requested that West Penn disconnect the electric service at the property that she was renting from appellees.3 While speaking with a West Penn representative, the tenant allegedly informed West Penn that
On December 7, 1989, West Penn proceeded to appellees’ rental property and disconnected the electric supply line to the property. Consequently, the heating system at the property was unable to function since it was dependent on electric service to operate. At the time of disconnection and for several days thereafter, temperatures in the area surrounding appellees’ rental property reached below freezing. As a result of the freezing temperatures and the inability of the heating system to operate, the pipes and radiators burst, causing water to spill throughout the house and damaging the floors, floor coverings, walls, ceilings, plumbing fixtures and electrical wiring. Appellees did not discover the damage until they visited the property on December 11, 1989. This date was also the first time that appellees discovered that West Penn had disconnected the electric service.
On November 21, 1990, appellees filed a civil complaint against West Penn in the Court of Common Pleas of Centre County. The complaint alleged that West Penn‘s disconnection of service without notification to them as owners of the property was negligent, unreasonable and a violation of PUC regulations. Thus, appellees demanded monetary damages from West Penn in order to compensate them for the damages that the house incurred as a result of the service disconnection.
On July 23, 1991, West Penn answered appellees’ complaint. One affirmative defense raised by West Penn in its answer was that the complaint raised issues within the sole province of the PUC. West Penn then filed a motion for bifurcation requesting that the issues concerning the reasonableness of its service be referred to the PUC while the issues concerning
On November 15, 1992, appellees filed a complaint with thе PUC in which they simply attached their civil complaint and requested the PUC to rule on liability issues. After conducting hearings, an administrative law judge (“ALJ“) ordered West Penn to cease strict enforcement of its landlord/tenant agreement policy until it obtained PUC approval of this policy as part of its tariff, pursuant to
West Pеnn filed exceptions to the ALJ‘s ruling with the PUC. While the PUC believed that West Penn had exercised poor judgment in disconnecting service during a period of extreme temperatures, the PUC reversed the ALJ and dismissed appellees’ complaint on the basis that the
On July 12, 1995, the Commonwealth Court, in a published opinion, reversеd the PUC and reinstated the order of the ALJ. In doing so, the Commonwealth Court found that West
This Court granted allocatur in order to determine whether a utility company violates its duty to provide reasonable and adequate service as required by
Appellatе review of a PUC order is limited to determining whether a constitutional violation, an error of law or a violation of PUC procedure has occurred and whether the necessary findings of fact are supported by substantial evidence.
Every public utility shall furnish and maintain adequate, efficient, safe, and reasonable service and facilities, and shall make all such repairs, changes, alterations, substitutions, extensions, and improvements in or to such service and facilities as shall be necessary or proper for the accommodation, convenience, and safety of its patrons, employees and the public. Such service also shall be reasonably continuous
and without unreasonable interruptions or delay. Such services shall be in conformity with the regulations and orders of the commission.
A utility may discontinue service without prior written notice under the following circumstances:
(1) Ratepayer‘s residence. When a ratepayer requests a discontinuance at his residence, when the ratepayer and members of his household are the only occupants.
[A] person in whose name a residential service account is listed and who is primarily responsible for payment of bills rendered for the service. For the purposes of establishing
credit, this term includes a transfer of service from a residence or dwelling within the service area of the utility or the reinstitution of service at the same location within 60 days following termination or discontinuance of service.
Thus, the unambiguous language of
Here, the regulation at issue was adopted pursuant to the Commission‘s legislative rule-making power. See
Accordingly, the Commonwealth Court exceeded its рroper scope of review in holding that the PUC had erred by determining that the
Justice NEWMAN did not participate in the consideration or decision of this matter.
Justice NIGRO files a dissenting opinion.
The majority concludes that a utility company does not violate its statutory duty to provide reasonable and adequate service as required by
A utility may discontinue service without prior written notice under the following circumstances:
(1) Ratepayer‘s residence. When a ratepayer requests a discontinuance at his residence, when the ratepayer and members of his household are the only occupants.
(2) Other premises or dwellings. Other premises or dwellings shall be as follows:
(i) When a ratepayer requests discontinuance at a dwelling other than his residence or at a single meter multifamily residence, whether or not his residence but, in either case, only under either of the following conditions:
(A) The ratepayer states in writing that the premises are unoccupied. The statement shall be on a form conspicuously bearing notice that information provided by the ratepayer will be relied upon by the Commission in administering a system of uniform service standards for public utilities and
that any false statements are punishable criminally. When the ratepayer fails to provide a notice, or when the ratepayer has falsely stated the premises are unoccupied, the ratepayer shall be responsible for payment of utility bills until the utility terminates service. (B) The occupants affected by the proposed cessation inform the utility orally or in writing of their consеnt to the discontinuation.
(ii) Where the conditions set forth in subparagraph (i) have not been met, the utility, at least 10 days prior to the proposed termination, shall conspicuously post notice of termination at the affected premises.
(A) When the premises is a multi-family residence, notice shall also be posted in common areas.
(B) Notices shall, at a minimum, state: the date on or after which termination will occur, the name and address of the utility; and the requirements necessary for the occupant to obtain utility service in the occupant‘s name. Further termination provisions of this chapter except
§ 56.97 (relating to procedures upon rаtepayer or occupant contact prior to termination) do not apply in these circumstances.(C) This section does not apply when the ratepayer is a landlord. See
§§ 56.121 —56.126 (Reserved).
For the reasons that follow, I disagree with the majority‘s determination that West Penn did not violate its statutory duty to provide reasonable and adequate utility service by failing to provide Appellees with advance notice of the disconnection of electric service to their property because they were not statutorily required to do so pursuant to
The majority summarily concludes that because the tenant in the instant case was the ratepаyer for Appellees’ rental property, and because the tenant requested West Penn to disconnect the electric service that it provided to Appellees’ rental property, West Penn was permitted, pursuant to
The term residence is not defined in the Pennsylvania Utility Commission‘s regulations. The
In the instant case, West Penn did not receive a signed statement from the tenant verifying that Appellees’ property was unoccupied. Nor could West Penn secure oral or written consent from the occupants of Appellees’ property to discontinue the electric service there, since there were no occupants of the house at that time. Therefore, pursuant to
As the above discussion indicates, West Penn had a statutory duty to post conspicuous ten-day notices at Appellees’ property before discontinuing its provision of electric service to the property. By failing to satisfy its statutory duty to post the notices pursuant to
