Plaintiff appeals from summary judgment for defendants on each of his multiple tort, contract, statutory, and other claims in this action relating to the interpretation of two business overhead disability insurance policies. Defendants are his insurer and insurance agent. Plaintiffs overarching contentions are that the trial court erred in dismissing his primary claims that the policies covered overhead expenses incurred after he sold his dental practice or, alternatively, that the insurer is estopped from denying coverage after its agent stated that coverage existed. Therefore, plaintiff asserts that his other claims, each of which depends heavily on one or the other of his primary claims, remain viable as well. For the reasons that follow, we affirm.
On appeal from summary judgment, we view the facts and all reasonable inferences drawn from those facts in the light most favorable to plaintiff, the nonmoving party.
Jones v. General Motors Corp.,
“Covered expenses mean regular business expenses:
“• which you normally incur in the conduct of your business or profession;
“• which require a cash payment; and
“• which the United States Internal Revenue Service accepts as tax deductible business overhead expenses.
“As part of your proof of loss while you are disabled, you must give us a written statement of the covered expenses you incur each month.” 1
Each policy defined “total disability” as the inability “to perform the major duties of your occupation.” The policies also provided that the insured “may” cancel should he or she discontinue practice. According to a pamphlet accompanying the policies to qualify for coverage, the insured either was required to own 20 percent of the practice or to “have a contractual obligation” to pay the overhead expenses of the business.
In March 1996, plaintiffs health began to deteriorate. In April of that year, he entered into negotiations to sell all of his stock in the corporation to one of its employees, Dr. Keys. Plaintiff retained an experienced and qualified attorney to advise him and to document the transaction. By May 8, plaintiff was no longer able to work as a dentist and was totally disabled within the meaning of the policies. In early May, Keys became concerned that she would not be able to pay all of the overhead expenses of the corporation while she was building up her clientele. Plaintiff informed Bailey of the plan to sell his practice, and plaintiff claims that Bailey told him that the policies might cover his overhead expenses. Plaintiff’s attorney analyzed the policies and provided plaintiff with legal advice concerning the prospects for coverage of overhead expenses under the policies following the sale of plaintiffs stock. On May 20, plaintiffs attorney asked Bailey whether the policies would cover the overhead expenses under those circumstances. According to plaintiffs attorney, Bailey told him that the policies would provide that coverage. The attorney recommended that plaintiff enter into the stock purchase agreement, including a provision binding plaintiff to pay one year’s overhead expenses. Plaintiff and Keys executed the agreement on or about May 23. The agreement was expressly made retroactive, effective May 8. On June 25, plaintiff submitted a notice of disability claim to Guardian under the policies. The notice stated that plaintiff had been disabled since May 8. Guardian denied coverage, and plaintiff filed this action to recover damages, including the overhead expenses that he agreed to pay on behalf of Keys.
Plaintiff made six claims against Guardian. Those claims allege breach of contract, estoppel to deny coverage, unfair claim settlement practices, bad faith denial of coverage, breach of the implied covenant of good faith and fair dealing, and intentional infliction of emotional distress. Plaintiff sought damages and attorney fees as remedies. Plaintiff alleged three claims against Bailey, including negligence, breach of the covenant of good faith and fair dealing, and intentional infliction of emotional distress. Guardian filed its first motion for summary judgment against the breach of contract and estoppel claims. The trial court granted summary judgment on the breach of contract claim but initially denied summary judgment on the estoppel
Plaintiffs first assignment of error contests the trial court’s conclusion that the policies did not cover his claim for business overhead expenses and, therefore, that Guardian’s denial of coverage was not a breach of contract. Guardian argues that the trial court correctly concluded that there was no coverage, because the policies only covered expenses plaintiff incurred in conducting his business or profession. Guardian asserts that the claimed expenses were incurred in Keys’ business at a time when plaintiff no longer conducted a business. Plaintiff counters that the policy language is ambiguous and that the phrase “which you normally incur in the conduct of your business or profession” must be examined in light of the policies as a whole. Plaintiff argues that the term “business or profession” applies to his circumstances because, consistent with the example in the policy pamphlet, he remains contractually obligated to pay Keys’ overhead expenses. He also relies on the policies’ definition of “total disability”:
“Total disability means that, because of sickness or injury, you are not able to perform the major duties of your occupation.
“Occupation means your regular occupation or profession at the time you become totally disabled.” (Emphasis added and in original.)
Plaintiff argues that he was a dentist at the time he became totally disabled and, therefore, that he was not required to practice his profession during the period when covered expenses were incurred.
The interpretation of an insurance policy is a question of law.
Hoffman Construction Co. v. Fred S. James & Co.,
“is to ascertain the intention of the parties. * * * We begin with the terms and conditions of the policy itself. * * * If the term at issue is not defined in the policy, the next step is to look to the plain meaning of the term. * * * If there is more than one plausible interpretation of the term’s plain meaning, each interpretation must be scrutinized in the light of the specific context in which the term is used in the policy and also in the broad context of the policy as a whole.* * * If, after scrutiny, both proffered interpretations remain reasonable, the rule of interpretation against the drafter applies.” Baumann v. North Pacific Ins. Co.,152 Or App 181 , 186,952 P2d 1052 , rev den327 Or 621 (1998).
The dispositive issue on plaintiffs first assignment of error is the meaning of the policy term “covered expenses.” The policies define covered expenses as “regular business expenses which you normally incur in the conduct of your business or profession[.]” Because the term “covered expenses” is defined in the policies, that meaning controls: to be covered, the expenses must be incurred by plaintiff in the conduct of his business. The policy does not further define the word “conduct.” However, the word does have a plain meaning in this context; namely, to describe “the act, manner, or process of * * * carrying forward (as a business* * *).” Webster’s Third New Int’l Dictionary, 473 (unabridged ed 1993) (emphasis added). Moreover, in order to be covered, expenses must be incurred in “your” (the insured’s) business. Thus, the plain meaning of the policies’ definition of covered expenses shows the intention that the insured must actually be in business in order to incur covered expenses.
Although not controlling, case authority from other jurisdictions supports our interpretation
Plaintiff argues that the policy provisions in this case are more analogous to those at issue in
Lincoln Dental Arts Clinic v. Mutual Life Insurance Company of New York,
(ND III 1993) (
Plaintiff argues that
Wilson
is also distinguishable, because in that case the doctor had not reserved rights in the business as a pledgee of the transferred stock, as plaintiff did here.
See Investment Service v. Martin Bros., 255
Or 192, 204,
Plaintiffs second and third assignments of error challenge the dismissal on summary judgment of his claims against Guardian for violation of the Unfair Claims Settlement Practices Act, ORS 746.230, and bad faith denial of insurance coverage.
Plaintiff’s claim for violation of the Unfair Claims Settlement Practices Act was appropriately dismissed on summary judgment because violations of that act are not
independently actionable.
See Farris v. U.S. Fid. and Guar. Co.,
In his fourth assignment of error, plaintiff argues that the trial court erred in dismissing on summary judgment his claim against Guardian for breach of the duty of good faith and fair dealing solely because the court had dismissed his breach of contract claim on summary judgment. In his fifth assignment of error, plaintiff contends that summary judgment on the good faith claim was precluded because there is a genuine issue of material fact as to whether Bailey had a duty to advise him of any coverage problems that could result from his sale of the practice. Plaintiff maintains that his good faith claim is independently viable, regardless of the disposition of his. contract claim.
Plaintiff is correct that it is possible for an insurer to breach the duty of good faith without also breaching the insurance contract.
McKenzie v. Pacific Health & Life Ins. Co.,
Plaintiff next assigns error to the trial court’s dismissal of his estoppel claim on summary judgment. Plaintiff asserts that Guardian is bound by Bailey’s representation of coverage. Plaintiff asserts that estoppel overcomes the effect
of an insured’s conduct that would otherwise activate a condition forfeiting coverage. Plaintiff also argues that because, in his view, coverage existed by virtue of Bailey’s representation before the date he sold his stock, his estoppel claim merely
preserves
coverage. The trial court
We first address plaintiffs assertion that, at most, the sale of his stock triggered a condition forfeiting further coverage of overhead expenses. The doctrine of estoppel may in appropriate circumstances be invoked to preclude an insurer from relying on a condition forfeiting coverage.
ABCD...Vision v. Fireman’s Fund Ins. Companies,
Here, on the other hand, the policies never provided overhead expense coverage for a business that was not conducted by the insured. The policy provision at issue in this case limits the scope of coverage by requiring that the insured must conduct his business; it is not a condition forfeiting coverage, such as those examples listed above.
See ABCD...Vision,
Plaintiffs estoppel theory does not rest on his condition of forfeiture argument alone. Plaintiff asserts that the principle that estoppel cannot create coverage where none previously existed does not apply where the claim is based on conduct of the insurer that occurred before the loss.
Paulson v. Western Life Insurance Co.,
In order to prove estoppel, there must be evidence from which the trier of fact could find that
“(1) a false representation (albeit an innocent one) was made (2) by someone having knowledge of the facts to (3) one who was ignorant of the truth, (4) that the statement was made with the intention that it be acted upon by the plaintiff, and (5) that plaintiff acted upon it.” Id.; Collver v. Salem Insurance Agency, Inc.,, 62 n 6, 132 Or App 52 887 P2d 836 (1994), rev den320 Or 598 (1995).
Assuming, without deciding, that a pre-loss, post-loss distinction has any application to this case, there are two overriding problems with plaintiffs preservation of coverage argument in light of the elements he must prove in order to bind Guardian by estoppel. First, considering the evidence most favorable to plaintiff, Bailey made no definite, unequivocal representation to him about coverage before May 8. Each of plaintiffs affidavits on summary judgment recites that Bailey told him that coverage “might” or “could” be maintained under certain circumstances following a sale of the practice. Plaintiff alleges that Bailey later — after May 8— told plaintiffs attorney that coverage was “certain” under the sale documents. Thus, it is established that the first unequivocal representation of coverage is alleged to have occurred only after the date of the event triggering loss.
Second, plaintiff did not rely on any representation made by Bailey before May 8, his claimed date of loss. The stock purchase agreement was executed on May 23. Assuming without deciding that plaintiff and his attorney had any right to rely on Bailey’s lay estimation of the prospects for coverage, there was no reliance in fact until the agreement was executed and plaintiff became obligated to pay Keys’ overhead expenses. Therefore, we conclude that plaintiffs claim attempts to expand coverage based upon a representation allegedly made after that coverage was already fixed. The trial court did not err in dismissing plaintiff’s estoppel claim on summary judgment. 8
Plaintiffs seventh, eighth, and ninth assignments of error challenge the trial court’s grant of summary judgment against him on claims against defendant Bailey. In his seventh assignment of error, plaintiff argues that the trial court erred in dismissing his negligence claim on the premise that Bailey had no duty to advise him with respect to potential coverage problems arising out of the sale of his practice. 9 Relying on the same reasoning, plaintiff’s ninth assignment of error contends that Bailey violated a duty of good faith and fair dealing toward plaintiff by not properly advising him concerning coverage problems under the policies. Bailey counters that he had no duty to interpret plaintiffs preexisting coverage after the event triggering loss.
An insurance agent owes a duty of reasonable care to the insured in procuring and, in some cases, maintaining, appropriate coverage. Kabban,
This case is unlike
Kabban
and cases of its kind because those cases all involved an increased risk of uninsured loss to the insured by reason of the agent’s conduct before the occurrence of the event of loss. Here, on the other hand, before May 8, Bailey merely offered the possibility of preserving coverage without any corresponding increase in risk that coverage would be lost. Furthermore, the final decision on structuring the stock sale occurred after plaintiffs attorney called Bailey on May
20
10
— after plaintiff was
deemed totally disabled on May 8. There was no evidence that Bailey’s alleged statement on May 20 that the expenses would be covered was made under a contractual or agency-based duty to preserve coverage for plaintiff. A standard foreseeability analysis does not apply to the duty of an agent toward an insured. Any applicable agency or contractual relationship defines that duty.
Nofziger v. Kentucky Central Life Insurance Co.,
Plaintiffs final assignment of error asserts that the trial court erred in dismissing his intentional infliction of emotional distress claim against both defendants on summary judgment. Bailey responds that plaintiff failed to establish that his conduct fulfilled the elements of intentional infliction of emotional distress. Guardian agrees and further contends that, even if Bailey’s conduct did constitute intentional infliction of emotional distress, the evidence does not justify the imposition of vicarious liability on Guardian.
To establish a claim for intentional infliction of emotional distress, plaintiff must show first that Bailey “desire[d] to inflict severe emotional distress, and also * * * [knew] that such distress [was] certain, or substantially certain, to result from his conduct.”
McGanty v. Staudenraus,
Affirmed.
Notes
The policies each provided the following examples of covered expenses:
“Covered expenses include but are not limited to the following:
“• rent, or mortgage and realty tax payments, on space you occupy and use as business premises;
“• salaries of employees, including employer contributions for FICA taxes and qualified benefit programs, except as excluded below;
“• utilities;
“• installment payments for furniture and equipment;
“• premiums for business insurance, except as excluded below;
“• accounting, billing and collection fees;
“• fees for business or professional licenses;
“• association or trade dues and subscriptions;
“• postage;
“• business laundry; and
“• janitorial and maintenance services.”
The policy definition provided, in part:
“If at the start of disability [the insured is] an employee and shareholder of a corporation, we will consider as Covered Overhead Expenses incurred by you a percentage of the corporation’s total Covered Overhead Expenses * * (Emphasis added.)
Plaintiff does not argue in his first assignment of error that the pamphlet formed a part of the policies or that its language estops Guardian from denying coverage.
See De Jonge v. Mutual of Enumclaw,
See also Paul Revere Life Insurance Company v.
Klock, 169 So 2d 493, 495 (Fla App 1964),
cert den
173 So 2d 148 (Fla 1965) (dentist’s office expenses not covered by business overhead expense policy where dentist had sublet the office space to doctor conducting unrelated practice in which dentist had no involvement);
Principal Mutual Life Ins. Co. v. Toronto,
(ND Tex 1997) (
We do not suggest that such a claim would exist even if plaintiff had a viable claim for breach of contract.
See, e.g., Farris v. U.S. Fid. and Guar. Co.,
Plaintiffs insistence that the sale of his business constituted an act invoking a condition of forfeiture demonstrates misunderstanding of the principle. The policies never provided coverage for expenses incurred in a business other than one conducted by the insured. Plaintiffs argument would have arguable merit if the
policy had provided coverage for expenses incurred by a successor owner and the insurer had contended that some later act of the insured or the successor vitiated that coverage.
See, e.g., Bennett v. Farmers Ins.
Co.,
The distinction between representations made before and after an event of loss has some foundation in decisions of this court and the Oregon Supreme Court.
See Kabban,
Plaintiff also argues that because the trial court did not grant summary judgment on the estoppel claim on defendant’s first motion, it is the law of the case that a genuine issue of material fact existed with respect to estoppel, and it was therefore improper for the trial court to grant a later summary judgment motion on that claim. However, this argument is not preserved, as plaintiff did not present it to the trial court.
Because of our disposition of plaintiffs seventh assignment of error, we need not separately discuss his eighth assignment of error, which contends that the trial court erred in dismissing his negligence claim against Bailey for want of a special relationship establishing Bailey’s duties to plaintiff.
Although Plaintiffs attorney testified in his deposition that he did not seek a legal interpretation of the policies from Bailey that coverage would exist following a sale of plaintiffs stock, the attorney testified that he wanted Bailey to tell him whether there was a likelihood of coverage and whether Guardian was a reliable company. The attorney denied that his purpose in contacting Bailey was to bind the defendants to a legal position.
