In August 1999 Rebecca Smith charged her former employer, Caterpillar, Inc., with gender discrimination and retaliation in violation of Title VII, 42 U.S.C. § 2000e et seq. Smith’s allegations arise from conduct that occurred in 1991 during her 60-day probationary employment with Caterpillar as a fire inspector trainee. After twice denying Caterpillar’s motion for summary judgment, the district court *732 granted its motion for reconsideration, finding that Caterpillar had presented a valid laches defense to Smith’s charges. Smith moved for reconsideration, was denied, and now appeals. We affirm.
i. Background
Rebecca Smith began working as a fire inspector at Caterpillar’s East Peoria, Illinois, facility on January 6, 1991. Under the applicable collective bargaining agreement, the first 60 days of her employment were probationary. During this time Smith received training and supervision from a number of the company’s more experienced fire inspectors. On two different occasions during her probationary period Smith’s training coordinator, Gary Shilling, evaluated her performance and reported deficiencies to the department’s chief inspector, Ralph Allsop. After 60 days, on March 7, 1991, Allsop fired Smith for unsatisfactory performance. Caterpillar’s East Peoria Facility personnel services director, Robert Buchanan, approved Smith’s termination.
On March 20, 1991, Smith filed gender discrimination charges with the Illinois Department of Human Rights (“IDHR”), which were cross-filed with the Equal Employment Opportunity Commission (“EEOC”). Instead of seeking a right-to-sue letter from the EEOC, which Smith could have requested from the federal agency 180 days after filing her charges, Smith chose instead to pursue her claims through the Illinois state administrative process. IDHR investigated Smith’s charges and twice issued findings of lack of substantial evidence for her gender discrimination and sexual harassment claims. Smith sought review of IDHR’s findings with the Illinois Human Rights Commission (“IHRC”), and IDHR ultimately issued findings of substantial evidence for Smith’s charges on August 16, 1996. Smith then filed a formal complaint with IHRC and the parties commenced discovery. In January 1998, two days before her scheduled evidentiary hearing with IHRC, Smith moved to dismiss her state claims, stating that she planned to obtain a right-to-sue letter from the EEOC and pursue her claims in federal court.
Though Smith asserts that she requested a right-to-sue letter from the EEOC in January 1998, the EEOC took no action and Smith made no effort to follow-up on her request for more than one year. In May 1999 Smith submitted a second request and the EEOC issued her a right-to-sue letter on May 19, 1999. On August 17, 1999, when her 90-day period for bringing suit had nearly expired, Smith filed a complaint in federal court, charging Caterpillar with gender discrimination and retaliation in violation of Title VII. Caterpillar filed its first motion for summary judgment, raising the defense of laches as a bar to Smith’s claims. Caterpillar claimed that it had suffered prejudice from Smith’s delay in filing her lawsuit because witnesses’ memories had faded, records had been destroyed, and the company had been exposed to disproportionate years of back pay. The district court initially found no material prejudice to Caterpillar, though it found Smith’s nearly eight and one-half year delay in bringing suit inexcusable, and gave Caterpillar leave to refile its summary judgment motion upon presentation of new evidence of prejudice.
Caterpillar next filed its second motion for summary judgment, asserting laches as a defense, reiterating its earlier arguments about prejudice, and submitting new evidence that key witnesses had died, retired, or moved out of state. The district court denied this motion as well, telling Caterpillar that it had to show not only that certain witnesses could not be located or were retired from the company, but also that *733 they were unwilling to testify. Caterpillar then filed a motion to reconsider, submitting still more evidence of prejudice, such as affidavits of relevant witnesses verifying their faded memories and out-of-state residency and information concerning the missing or destroyed personnel records. This time, the district court granted Caterpillar’s motion to reconsider, holding that the company had established a convincing laches defense which entitled it to summary judgment on Smith’s claims. Smith filed a motion to reconsider of her own, which was denied by the district court, and she now appeals.
n. Discussion
The defense of laches bars an action when the plaintiffs delay in filing the claim (1) is unreasonable and inexcusable, and (2) materially prejudices the defendant.
Jeffries v. Chicago Transit Authority,
In this case the district court’s ultimate decision to credit Caterpillar’s laches defense and grant the company’s summary judgment motion was not an abuse of discretion. The court cited several reasons for concluding that Caterpillar had been materially prejudiced by Smith’s delay, most notably that: (1) the testimony of several pertinent witnesses would be difficult, if not impossible, for Caterpillar to procure; (2) the witnesses’ memories have faded over the several years and they would be unable to recollect specific details of Smith’s employment with Caterpillar; (3) the inadvertent loss, or even intentional destruction in the course of business, of relevant personnel documents relating to Smith’s employment would seriously impair Caterpillar’s ability to present a defense to Smith’s claims; and (4) the exposure of Caterpillar to liability for back pay has accrued steadily during Smith’s delay in filing her lawsuit. Before we look more closely at the district court’s reasons, we
*734
note that in general the decision to apply the doctrine of laches lies on a sliding scale: the longer the plaintiff delays in filing her claim, the less prejudice the defendant must show in order to defend on laches.
Jeffries,
First, Caterpillar submits that several key employees—persons who participated directly in the hiring, supervising, training, and firing of Smith—-are either deceased, out of the court’s jurisdiction, or retired and out of contact with the company. Caterpillar maintains that Title VII cases are highly fact-dependent and that the credibility of pertinent witnesses is necessary to obtaining a favorable verdict. Although Smith argues that the unavailability of any particular witness is neither sufficient to establish prejudice nor the result of any delay on her part, the fact that Caterpillar “faces the hardship of locating the former employees and procuring their testimony” years after the company no longer has any reason to stay in contact with them demonstrates prejudice to Caterpillar.
Jeffries,
Second, Caterpillar argues that the memories of its key witnesses have faded so that they can no longer recall the relevant facts of Smith’s employment. The company asserts that this loss of memory will significantly detract from their credibility as witnesses for the defense. We have said that in order to show prejudice from failed memories, a defendant must show both that the memories have faded and that the inability to recall information was caused by the plaintiffs delay.
EEOC v. Massey-Ferguson,
Third, Caterpillar admits that relevant performance reviews, as well as attendance records and materials from training seminars on sexual harassment, have been inadvertently lost or intentionally destroyed as part of routine record maintenance. Caterpillar claims that without this evidence its ability to present a defense to Smith’s Title VII charges will be seriously compromised. As a matter of law, Caterpillar does not have an obligation to maintain its employee records indefinitely after the filing of a charge with the EEOC.
Jeffries,
Finally, Caterpillar asserts that its potential liability for back pay has increased each day as this suit has lingered on. We have recognized that exposure to disproportionately high back pay due to plaintiffs delay is “the kind of palpable prejudice that ... can justify a finding of laches.”
Cook,
m. Conclusion
Caterpillar established a valid defense of laches by proving it had suffered material prejudice as a result of Smith’s unreasonably lengthy delay in filing her Title VII claim against the company. We therefore conclude that Smith’s claims are barred by laches and affirm the district court’s grant *736 of summary judgment in favor of Caterpillar.
Notes
. Of course, our review of the record for genuine issues of material fact related to Smith’s Title VII claims remains
de novo
since this case comes to us on summary judgment; it is only the district court's application of the laches defense that we review for abuse of discretion.
See Hot Wax,
. We pause to note that in making this determination we are not resolving any genuine issue of material fact with respect to the witnesses' actual memories or the content of their testimony; rather, we are deciding only that this particular factor, as one of several underlying the district court's decision to apply the doctrine of laches, has reasonable factual support in the record.
