OPINION
The issue in this case is whether a negligence cause of action can be maintained for the intervention and investigation of reports of suspected child abuse and neglect as required under the Child Abuse Reporting Act, Minn.Stat. § 626.556 (2004) (CARA). Appellant Matthew Radke (ap
*791
pellant), as trustee for the next of kin of his son Makaio Lynn Radke (Makaio), brought a -wrongful death action against Freeborn County and two county child protection workers alleging that they negligently investigated reports of suspected abuse of Makaio. The district court granted respondents’ motion to dismiss for failure to state a claim upon which relief can be granted under Minn. R. Civ. P. 12.02(e). The court of appeals affirmed, holding that the “legislature did not expressly or impliedly create a civil cause of action under the Child Abuse Reporting Act.”
Radke v. County of Freeborn,
Nineteen-month-old Makaio was beaten to death on April 21, 2001 by Paul Gutierrez, a friend of his mother’s. During the months preceding Makaio’s tragic death, he was the subject of a child abuse and neglect investigation by the Freeborn County Department of Human Services. 1 At the time of his death, Makaio’s parents had separated and were in the process of dissolving their marriage. In January 2001, appellant had moved out of the family’s home and Makaio was living with his mother, Peggy Radke (Radke), and two other adults, Gutierrez and Kristina Baker. Upon learning that Gutierrez was living at the home, appellant become concerned and called the Albert Lea Police Department to make a complaint on January 20, 2001.
On February 28, 2001, appellant brought Makaio to the Albert Lea Medical Center where a doctor examined Makaio. Based on his examination of Makaio, which revealed that Makaio had. lesions behind his ears and bruises on his cheeks, the doctor reported suspected child abuse and neglect to the Freeborn County Human Services Department. In response to that report, Tammy Ressler, a Freeborn County child protection worker, visited Radke’s residence on March 2, 2001. Radke told Res-sler that Makaio’s injuries were caused by a fall. Ressler did no further investigation and took no protective action on behalf of Makaio.
On March 21, 2001, appellant brought Makaio to the Albert Lea Police Department after he discovered bruising on Ma-kaio’s testicles. The police reported the suspected abuse to the county the next day. 2 After the police took photographs, appellant again took Makaio to the Albert Lea Medical Center. The doctor who examined Makaio at the medical center noted Makaio’s injuries which included abrasions on his head, a bruise on his jaw and his back, and wounds on his thigh and foot which resembled burns. Based on this examination of Makaio, the doctor also reported suspected abuse to the county.
In response to these reports, Ressler again visited Makaio at. Radke’s home on March 26, 2001. Radke told Ressler that the mark on Makaio’s foot was caused by “hand-foot-and-mouth disease.” Ressler apparently accepted this explanation, despite the fact that the doctor who examined Makaio diagnosed his injuries as resembling a burn. Although. Ressler *792 observed Gutierrez present in the home and talked to him briefly, she did not question him about Makaio. No further investigation was conducted at that time, nor was any protective action undertaken.
Shortly thereafter, on April 10, 2001, appellant received a letter from Ressler advising him that the Freeborn County Department of Human Services had determined that no abuse had occurred and that child protective services were not necessary. The following day, appellant again contacted the Albert Lea Police Department to report his concern that Makaio was being abused. Two days later, Ma-kaio’s guardian ad litem also contacted the police after she visited the Radke home and observed that Makaio had some bruises on his face. The guardian ad litem took photographs of the bruising and reported to the police that Radke had claimed that the bruising occurred the night before while Makaio was in the bathtub.
It was not until April 20, 2001, seven days after the guardian ad litem reported suspected abuse to police and nine days after appellant’s report, that the county took any steps to investigate. On that date, Lisa Frank, a second county child protection worker, visited Makaio at Rad-ke’s home at approximately 11:00 a.m. Present at the home during the visit were Radke, Makaio, Makaio’s sister, Baker, and Baker’s child. Frank was aware of the prior reports of abuse, and observed a small bruise on Makaio’s left temple, a similar bruise on his rib cage, a third bruise on his backbone just above his diaper, and a healing injury to his foot. Frank also observed that Makaio was lethargic and had a runny nose. After a half-hour visit, Frank departed without instituting any precautionary measures and left Makaio with Radke at the home.
Later that day, Radke and Baker went out leaving Gutierrez in charge of Makaio, Makaio’s sister, and Baker’s child. Radke and Baker returned home at about 1:00 a.m. The next morning, Radke brought Makaio to the medical center where he was pronounced dead at 10:19 a.m. An autopsy conducted by the Ramsey County Medical Examiner determined that Makaio had died 10 to 12 hours before he was confirmed dead at the hospital. Makaio had multiple bruises on his face, back, legs, arms, lower extremities and head. Makaio also had multiple fractures of his ribs, sub-subcutaneous emphysema, a small abrasion on the back of his head, and a laceration on the edge of his rectum. Gutierrez was subsequently convicted of two counts of first-degree murder by criminal sexual conduct and by child abuse, and one count of second-degree murder. We affirmed his convictions.
State v. Gutierrez,
Appellant was appointed trustee and next of kin of Makaio by order of the Freeborn County District Court on December 18, 2002. Shortly thereafter, appellant commenced this wrongful death negligence action against Freeborn County and the county’s child protection workers Frank and Ressler, individually and in their capacities as employees of Freeborn County. Radke and Gutierrez were also named in the suit, but did not respond to the complaint and are not parties to this appeal.
Pursuant to Minn. R. Civ. P. 12.02(e), respondents Freeborn County, Frank, and Ressler moved to dismiss for failure to state a claim upon which relief can be granted. On June 2, 2003, the district court granted the respondents’ motion to dismiss. The court of appeals affirmed the dismissal holding that “[t]he legislature did not expressly or impliedly create a civil cause of action” under CARA. Radke, 676 *793 N.W.2d at 301. We granted review to answer the question of whether a cause of action exists for the wrongful death of a child allegedly caused by the negligent investigation of child abuse or neglect reports by the county and two county child protection workers.
Review of a case dismissed for failure to state a claim upon which relief can be granted is limited to whether the complaint sets forth a legally sufficient claim for relief.
Bodah v. Lakeville Motor Express, Inc.,
Relying heavily on
Cracraft v. City of St. Louis Park,
Generally, a person has no common law duty to prevent a third person from injuring another unless there is some kind of special relationship.
Andrade,
The issue before the court in Cracraft was whether a special duty existed on the part of the city under its fire code ordinance. Id. at 803. In Cracraft, two children died and one child was injured when a 55-gallon drum of duplicating fluid ignited on the loading dock of a high school. Id. The suit against the city brought on behalf of two of the children by their parents alleged negligence because of the failure of a city fire inspector to discover the drum on the loading dock — a violation of the city’s fire ordinance — at the high school during an inspection conducted a few weeks earlier. Id. at 802.
*794 In determining whether a special duty existed in Cracraft, we listed four factors to be considered:
(1) Whether the governmental unit had actual knowledge of the dangerous condition;
(2) Whether there was reasonable reliance by persons on the governmental unit’s representations and conduct (such reliance must be based on specific actions or representations which cause the persons to forego other alternatives of protecting themselves);
(3) Whether an ordinance or statute set forth mandatory acts clearly for the protection of a particular class of persons rather than the public as a whole; and
(4) Whether the governmental unit used due care to avoid increasing the risk of harm.
Id. at 806-07. In setting out the four factors, we were careful to note that the factors were not exhaustive and that we were not creating a “bright line test.” Id. at 806. After analyzing the facts of the case within this framework, we concluded that none of the four factors were present in Cracraft and thus refused “to impose a duty of care merely because an inspection is undertaken.” Id. at 808.
Subsequently in
Andrade v. Ellefson,
we applied the same four-factor test and held that the county had a special duty of care to the children injured in the county-licensed home day care facility.
The injured children and their parents filed suit against the county for negligence in supervising, inspecting, and recommending relicensing of the day care facility where the children were injured.
Id.
On appeal from the trial court’s grant of summary judgment for the county, we applied the
Cracraft
factors and concluded that the county owed a special duty to the children in the county-licensed day care facility.
Andrade,
Ten years later, in
Hoppe v. Kandiyohi County
we were presented with the question of whether VARA, could form the basis for a civil cause of action in negligence.
In Hoppe, without directly applying the Cracraft factors, we distinguished An-drade by stating:
Implicit in [our holding in Andrade] was our recognition that the licensing procedure entails a detailed inspection and evaluation of an applicant facility and an ultimate determination of fitness to operate this service, i.e., that the licensing requirements were adopted to “ensure a safé environment for children” in accordance with Minn.Stat. § 245.802, subd. 4 (1984), and our concern that the abuse of which the children complained occurred in the facility itself.
Hoppe,
In the instant case, the court of appeals acknowledged that the “law is not clear cut,” but concluded that, given the similarity between CARA and VARA and our holding in
Hoppe
that no cause of action could be maintained under VARA, no cause of action could be maintained under CARA.
3
Radke,
Given this background and our precedent, we turn then to applying the
Cra-craft
factors to discern if the county owed a special duty under CARA. We first note that three of the
Cracraft
factors require an analysis of the facts of the case: whether the county had actual knowledge of the dangerous condition (factor one); whether there was reasonable reliance on the county’s representation (factor two); and whether the county increased the risk of harm (factor four). To the extent that the
Cracraft
analysis relies on the particular facts of the case, our analysis in this appeal from a 12.02(e) dismissal is limited to the facts set forth in the complaint.
See Bodah,
The third factor used to determine if a special duty exists is whether the statute sets forth mandatory acts that are for the protection of a particular class of persons and not the public in general. CARA requires that certain persons, including medical professionals, clergy, and law enforcement personnel, who know or have reason to believe that child abuse or neglect is occurring, report such information immediately. Minn.Stat. § 626.556, subd. 3(a). The statute also facilitates voluntary reporting from any other person suspecting child abuse or neglect. Id. at subd. 3(b). Reports made under CARA must be specific and contain “sufficient content to identify the child, any person believed to be responsible for the abuse or neglect of the child if the person is known, the nature and extent of the abuse or neglect and the name and address of the reporter.” Id. at subd. 7.
Once a report is received, CARA mandates that the proper authority investigate the report. Id. at subd. 10(a). According to the statute, when the local welfare agency receives a report, “the local welfare agency shall immediately conduct an assessment * * * and offer protective social services for purposes of preventing further abuses, safeguarding and enhancing the welfare of the abused or neglected minor, and preserving family life whenever possible.” Id. (emphasis added). The statute further provides: “When necessary the local welfare agency shall seek authority to remove the child from the custody of a parent, guardian, or adult with whom the child is living” and the “local welfare agency shall collect available and relevant information to ascertain whether maltreatment occurred and whether protective services are needed.” Id. at subd. 10(a), (h) (emphasis added). In addition, the statute states that “[e]ach agency shall prepare a separate report of the results of its investigation.” Id. at subd. 10(a) (emphasis added).
*797 The statute dearly and repeatedly requires the performance of mandatory acts. These mandatory acts prescribed by the statute are for the protection of a particular class of persons — children who are identified as abused or neglected. In fact, the express public policy set forth in the statute is “to protect children whose health or welfare may be jeopardized through physical abuse, neglect, or sexual abuse.” Id. at subd. 1. The statute further emphasizes that
it is the policy of this state to require the reporting of neglect, physical or sexual abuse of children in the home, school, and community settings; to provide for the voluntary reporting of abuse or neglect of children; to require the assessment and investigation of the reports; and to provide protective and counseling services in appropriate cases.
Id. Based on these declared public policy goals, we conclude that the acts mandated in CARA are not for the protection of the public or even children in general, but are mandated for the protection of a particular class of persons — children who are identified in suspected abuse or neglect reports received by the county. 4 Like the class of persons in Andrade, the children protected by CARA are “uniquely vulnerable persons.” These children have been identified by suspected child abuse or neglect reports. They are especially vulnerable because they are alleged to have suffered abuse or neglect in the privacy of their homes, often at the hands of a parent or other family member, and cannot protect themselves. Therefore, we hold that the third factor clearly is met in this case.
As noted above, we have only the facts in the complaint before us and are thus limited in our analysis of the remaining
Cracraft
factors. We accept those facts as true and draw all reasonable inferences in favor of the nonmoving party — here, appellant.
See Bodah,
The first
Cracraft
factor requires that the county have actual knowledge of the dangerous condition.
Cracraft,
The second
Cracraft
factor requires reasonable reliance on the county’s representations and conduct.
Cracraft,
Finally, the fourth
Cracraft
factor requires an analysis of whether the county has increased the risk of harm. The limited facts before us suggest that this factor is not established. Such a conclusion is not a bar, however, from this case going forward. As we clearly stated in
Andrade,
all four factors need not necessarily be met for a special duty to exist.
Our holding embraces the reasoning set forth in Cracraft and Andrade and eon-forms with the majority of other jurisdictions recognizing a duty on the part of social service agencies to investigate reports of child abuse and neglect. 5 From the clear language of CARA, it is manifest that the legislature intended to provide safety and protection for children in abusive and neglectful situations and for the county social services department and its child protection workers to act immediately when they receive specific reports of abuse or neglect. See Minn.Stat. § 626.556, subd. 10(a) (“[T]he local welfare agency shall immediately conduct an assessment * * *.”). Given this express intent, it is incongruous to conclude that the legislature intended to impose criminal penalties on those persons who fail to report as mandated under the statute, but intended that there be no duty on the part of the county welfare department or its employees to investigate or act on the reports. See Minn.Stat. § 626.556, subd. 6 (providing for misdemeanor, gross misdemeanor, or felony sanctions for failure to report under the statute). We believe that the statute, taken as a whole, leads to the inescapable conclusion that respondent county and its employees had a duty to act. 6 This conclusion is further supported by CARA’s statutory provision granting immunity to “person[s] with responsibility for performing duties” under the statute if the person is “acting in good faith and *799 exercising due care.” See Minn.Stat. § 626.556, subd. 4(b). This language suggests that the subject of the statute had a duty to act.
We recognize that our holding here overrules our decision in Hoppe. Nonetheless, given the vitality of Cracraft and Andrade, the facts of this case have made it clear that it is impossible to harmonize Hoppe with Cracraft and Andrade; therefore Hoppe cannot stand. To decide otherwise would eviscerate the legal principles regarding special duties set forth in Cracraft and Andrade.
Accordingly, we hold that a cause of action can be maintained for negligence in the investigation of child abuse and neglect reports as required under CARA. The court of appeals’ decision affirming the dismissal of appellant’s complaint is reversed and the case is remanded to the district court for further proceedings in accordance with this opinion.
Reversed and remanded.
Notes
. Because this appeal arises in the context of a Rule 12.02(e) motion, all of the facts are taken from the complaint.
See Bodah v. Lakeville Motor Express, Inc.,
. CARA requires that the “police department or the county sheriff, upon receiving a report * * * immediately notify the local welfare agency or agency responsible for assessing or investigating the report, orally and in writing.” Minn.Stat. § 626.556, subd. 3(a).
. While not central to its holding, the court of appeals attempted to reconcile
Andrade
and
Hoppe
by applying immunity law and stating that "it appears that the Minnesota Supreme Court in
Andrade
looked at the day care checklist as ministerial" — i.e., no immunity— “but in
Hoppe
found the decision-making to be discretionary" — i.e., the county was immune.
Radke,
. Other courts considering the issue of whether a child protection statute creates a public duty or special duty have also concluded that such statutes are intended to protect a specific class of children, i.e. those suspected of suffering abuse or neglect.
See, e.g., Horridge
v.
St. Mary’s County Dep’t of Soc. Servs.,
.
See Mammo,
. We are aware that this case is currently before us on a Rule 12.02(e) motion to dismiss, that discovery will continue on remand, and that the county and its employees may raise defenses of immunity. Nonetheless, as pleaded, we have significant concerns about the actions of the county and its employees and whether they protected the child as required under the statute.
