Quiello v. Reward Network Establishment Services, Inc.Quiello v. Reward Network Establishment Services, Inc.
RULING RE: CROSS MOTIONS FOR SUMMARY JUDGMENT [DOC. NOS. 13 & 27]
The plaintiff, Alan Quiello, brings this lawsuit against the defendant, Reward Network Establishment Services, Inc. (“RNI”), asserting claims for breach of contract and violations of
This action was properly brought in this court on the basis of diversity jurisdiction,
RNI has moved for summary judgment, arguing,
inter alia,
that no genuine issue of material fact exists with regards to Quiello’s inability to prove his breach of contract and statutory claims.
1
Quiello
1. FACTUAL BACKGROUND 3
Quiello is a resident of New Haven, Connecticut. RNI is a corporation with its principal place of business in Chicago, Illinois, and is incorporated in Delaware. Quiello was employed by RNI, and its predecessor companies, from July 1992 until his voluntary departure in April 2005, as a “Account Executive,” which is also known as a “Restaurant Consultant.”
RNI establishes and administers reward and loyalty programs for restaurants and retail establishments. In a typical restaurant agreement, RNI advances $25,000 in cash to a restaurant in exchange for $50,000 in food and beverage credits. When a restaurant customer enrolled in an RNI loyalty program uses food and beverage credits at a participating restaurant, RNI becomes entitled to a “take” of the total amount (i.e., “spend”) that the customer spends at the restaurant. In a typical agreement, RNI would be entitled to an 80% “take” of the “spend,” and the restaurant would keep the other 20%.
As an Account Executive, Quiello negotiated these credit agreements with restaurants on a commission basis. Quiello was responsible for identifying potential restaurants to solicit within his territory and negotiating agreements with restaurants, which were subject to approval by Quiel-lo’s supervisor. As part of this process, Quiello was responsible for evaluating, subject to his supervisor’s approval, whether a restaurant was a default risk and whether additional security guarantees should be negotiated by RNI. In his declaration, Quiello states that
[ajfter I booked a restaurant agreement I had no further responsibilities that impacted the amount of my commission on that contract. It was not my role to get people to eat in the restaurants participating in RNI’s program. RNI had a separate business development group and 'a marketing group with employees whose job it was to get members to go in and eat at the restaurants.
Pi’s Rule 56(a)(2) Statement, Ottinger Dec., Ex. 13 (“Quiello Dec.”), ¶ 14-16. At oral argument, RNI stated that Quiello performed some work in maintaining previously executed agreements but acknowledged that Quiello’s work for each restau
Quiello’s commission-based compensation was governed by a series of successive plans drafted by RNI and its predecessors. In 1997, Queillo’s compensation was governed by an agreement titled “Job Description for Transmedia 4 Restaurant Consultants” (hereinafter “1997 Plan”), which established the commission formula through which Quiello was compensated. The Plan reads, in relevant part:
All commission are deemed earned as of the date on which the Transmedia Restaurant producing the commissions has fulfilled all of the Rights to Receive Credits generated by the cash advanced to it by Company in the form of Usage. If Company experiences cash losses as a result of unusable restaurant credits at the Employee’s Transmedia Restaurant, twenty-five percent (25%) of Company’s loss is subtracted from the amount that would otherwise constitute the Employee’s commission on that account. No commission shall be earned by Employee after the date on which the Employee ceases to be employed by the Company for any reason, without regard for which party ends the employment relationship.
Defs Rule 56(a)(1) Statement, Walker Dec., Ex. C Dec. No. 16. The 1997 Plan provided that a restaurant consultant earned 5% commission for “usage” (i.e., the redemption of credits by RNI customer members) at a restaurant for a one-year period following the execution of a restaurant agreement, and 2% commission on usage occurring after that one-year period. The Plan also provided that restaurant consultants received a base salary between $12,000 and $18,000, and a “draw ... based upon anticipated' earned commissions,” both of which were paid weekly. Id The Plan also reads, in part:
This Job Description is not a contract, and does not create enforceable rights ■ on the part of Employees. Employment at Transmedia Restaurant Company, Inc. is at-will. Employment may be terminated for any reason, with or without cause or notice, at any time by the employee or the Company. All employment-related decisions and terms or conditions of employment are within the sole discretion of the Company. No implied contract concerning any employment term inconsistent with at-will employment is intended. The types of terms and conditions of employment within the sole discretion of the Company include, but are not limited to following: promotion; demotion; transfers; hiring decisions; compensation; benefits; qualifications; discipline; rules; hours and schedules; work assignments; job duties and responsibilities ---- No Employee will have a contract of employment unless it is in writing and is signed by both the Employee and the President of Company, and approved by Company’s Board of Directors.
Id Under the 1997 Plan, Quiello did not become entitled to a commission in any particular amount merely upon executing a contract with a restaurant; instead, Quiel-lo was credited for commissions only as usage occurred, and was paid a draw, subject to reconciliation and loss subtraction, based on anticipated commissions earned through usage. Pi’s Rule 56(a)(2) Statement, ¶ 25 [Doc. No. 42]; Defs Rule 56(a)(1) Statement, Walker Dec., Ex. A (hereinafter “Quiello Depo.”), p. 24. If a restaurant with which Quiello had executed an agreement were to close before any credits were redeemed by customers, Quiello would not receive any commission based on the executed agreement.
In March 2002, a new, one-page plan was introduced, titled “Idine Reward Network Inc. 5 Sales Compensation Structure” (hereinafter “2002 Plan”). 6 Defs Rule 56(a)(1) Statement, Walker Dec., Ex. J. The 2002 Plan established a 2.9% commission rate and stated that “this rate will be reviewed year-to-year and may be adjusted at any time at the discretion of senior management.” The 2002 Plan also eliminated base salaries and stated that “[sjtat-ed representative loss rate to be reduced to 15% of cash outstanding.” Id.
. Following the implementation of the 2002 Plan, Quiello was credited 2.9% commission for all usage that occurred subsequent to April 2002, even for usage that occurred at restaurants for which the restaurant agreement was executed prior to April 2002, under the arrangement established by the 1997 Plan.
In January 2004, RNI introduced a new commission plan, which Quiello signed. The 2004 Plan, reads, in relevant part:
The Plan is not an employment contract for a definite period. You are still an at-will employee. You or RN may terminate your employment at any time without notice....
The Effective Date of this Plan is January 1, 2004. The Plan does not apply to calculations for periods before the Effective Date....
Each Plan replaces all oral or written proposals, agreements, or negotiations as well as all previous Incentive Compensation Plans, but any Liabilities continue and are applied under the new Plan. A Plan1 continues until RN amends, replaces, or terminates it....
Without considering the effect on you or your Plan, RN may, at its discretion and without notice, change: your pay or any working condition (e.g., Baseline Revenue Amount, Baseline Revenue Commission %, Growth Revenue Commission %, Annual SPIF calculation, hours, benefits, or job or account assignments); or any policy relating to employment. 7
Defs Rule 56(a)(1) Statement, Walker Dec., Ex. D. The 2004 Plan establishes that an account executive receives 1.5% commission for sales (also referred to as “take”) up to a baseline amount that is established by a formula based on the salesperson’s previous performance, and 6% commission for sales above the baseline. Defs Rule 56(a)(1) Statement, Walker Dec., Ex. L. The 2004 Plan also establishes that the baseline commission will be paid out in a bi-weekly draw. Id.
After the implementation of the 2004 Plan, RNI credited commissions to Quiel-lo’s account at the 1.5% commission rate for all usage occurring subsequent to Jan
In response to RNI’s motion for summary judgment on his fifth count concerning loss reduction under the 1997 plan, Quiello states in his declaration that, from 1997 to 2002, RNI deducted 25% of the company’s cash losses for a given account from the total amount of Quiello’s commission reserve account. Quiello Dee., ¶23. After the implementation of the 2002 Plan, loss deductions continued to be made from Quiello’s total commission account. Id. at ¶ 26.
Quiello brought this action in December 2004, asserting claims for breach of contract and violation of
II. LEGAL STANDARD
Summary judgment is appropriate only when no genuine issue of material fact exists and the moving party is entitled to judgment as a matter of law.
Once the moving party has met its burden, in order to defeat the motion the nonmoving party must “set forth specific facts showing that there is a genuine issue for trial,”
Anderson v. Liberty Lobby, Inc.,
III. DISCUSSION
A. Quiello’s Breach of Contract Claims (Counts I and II)
Counts I and II of Quiello’s complaint assert that RNI breached its contract with Quiello when it applied the lower commission of 1.5% to usage on contracts that were procured by Quiello prior to January 2004. Quiello asserts that this rate application was in breach' of RNI’s obligation to apply the commission rate that was in place at the time that a restaurant contract was procured to commissions earned under that contract, and that the rate application breached specific language in the 2004 plan. RNI contends that it was entitled, under its agreement with Quiello, to apply the 1.5% commission rate to commission earned on restaurant contracts procured before 2004 because commissions are only earned as usage occurs, and because RNI retained the discretion to prospectively change the commission rate on Quiello’s restaurant contracts. At issue, therefore, is a question of contract interpretation: under the terms of the agreement between Quiello and RNI, did the commission rate for a particular restaurant agreement vest when the contract was initially booked, as Quiello claims, or did it vest only when usage occurred under the contract and commission was posted to Quiello’s reserve commission account?
The contract between Quiello and RNI must be construed “to effectuate the intent of the parties, which is determined from the language used interpreted in the light of the situation of the parties and the circumstances connected with the transaction.”
Goldberg v. Hartford Fire Ins. Co.,
In Connecticut, “[although the question of contract interpretation, being a question of the parties’ intent, is a question of fact, where there is definitive contract language, the determination of what the parties intended by their contractual commitments is a question of law.”
Hanks v. Powder Ridge Restaurant Corp.,
Examining the 2004 Plan, which, by its own terms, was the operative document establishing the contractual relationship between Quiello and RNI when the 2004 commissions were posted to Quiello’s account, the court cannot conclude that the Plan itself contains definitive and unambiguous language that is dispositively responsive to the vesting-timing question posed by the parties. Unlike the 1997 Plan, for example, the 2004 Plan contains no language that specifically addresses when commissions are earned.
Both parties have directed the court to evidence extrinsic to the 2004 Plan itself to support their assertions about the parties’ intent. Specifically, Quiello argues that the 2004 Plan should be understood in light of RNI’s practices concerning restaurant evaluation and the posting of commissions, and RNI argues that the Plan should be understood in light of language in the 1997 and 2002 Plans. Such parol evidence may be admitted to aid in contract interpretation where it is relevant “(1) to explain an ambiguity appearing in the instrument; (2) to prove a collateral oral agreement which does not vary the terms of the writing; (3) to add a missing term in a writing which indicates on its face that it does not set forth the complete agreement; or (4) to show mistake or fraud.”
HLO Land Ownership Assocs. v. Hartford,
When the contract between Quiello and RNI is viewed in light of the undisputed evidence put forward by the parties, the court finds that no reasonable fact finder could conclude that RNI’s view of the intent of the parties with regard to the vesting of commission rights has a basis in the language of the 2004 Plan or in the surrounding circumstances. RNI’s position is untenable for several reasons. First, as Quiello points out, the 2004 Plan states that “[t]he Plan does not apply to calculations for periods before the Effective Date.” Defs
In contrast, this language lends support to Quiello’s view of vesting. The language suggests that the 2004 Plan is not meant to be retroactive in some respect, which, as Quiello argues, supports his position that the 2004 Plan does not apply to the commission rates on contracts procured before 2004. Under RNI’s view, there would be no need to include language concerning the retroactive application of the 2004 Plan because no retroactive calculations would need to be completed.
Second, and significantly, RNI’s interpretation of the contract would result in the formation of an illusory contract. “Words of promise do not constitute a promise if they make performance entirely
RNI argues that language in the 1997 Plan supports its assertion that it could change the commission rate for usage under restaurant contracts that had been previously procured by Quiello. In the 1997 Plan, it looks for support in the statement that “[a]ll commissions are deemed earned as of the date on which the Restaurant producing the commissions has fulfilled all the Rights to Receive Credits ....” Defs
Third, the interpretation of the 2004 Plan urged by RNI is not merely “prospective” in the way that RNI suggests. RNI argues that, as an at-will employer, and under the terms of the 2002 agreement, it has the discretion to make prospective changes to Quiello’s conditions of employment. RNI notes that the 2002 Plan stated that the commission rate “will be reviewed year-to-year and may be adjusted at any time at the discretion of senior management.” Defs
RNI also relies in its pleadings on
O’Shea v. Bidcom, Inc.,
No.01CIV3855WHP,
RNI cites
O’Shea
for the proposition that “an employer’s reservation of discretion to change a compensation plan with respect to rights that have not vest under the terms of the plan is enforceable.” Defs Am. Reply, p. 11. This overstates the holding in
O’Shea:
the case only stands for the narrower proposition that where an employer has retained absolute discretion over a type of compensation to which the employer has no contractual right, the employee may not make a contractual claim. Here, as in
O’Shea,
the language in the Plans that reserve to RNI the right to change the commission rate does not vest RNI with the discretion to pay no commission at all (assuming usage occurs), and does not “unambiguously” vest RNI with absolute power to revise commission rates for previously procured contracts.
Id.
at
Therefore, the court finds that, on the basis of the language of the 2004 Plan and the undisputed evidence produced by the parties, that Quiello’s interpretation of his contract with RNI, i.e., that the commission rate on a restaurant contract, but not the commission itself, vests when the contract is procured, the only fair and reasonable understanding of the parties’ intent that could be found by a reasonable fact finder. The undisputed evidence also demonstrates that RNI breached this contract by paying Quiello a lower rate in 2004 for contracts that were procured pri- or to 2004. Therefore, summary judgment in favor of Quiello is GRANTED on Counts I and II of Quiello’s complaint, and RNI’s motion for summary judgment on those claims is DENIED. 9
B. Quiello’s Claims under
The fourth and fifth counts of Queillo’s complaint assert causes of action under
C. Quiello’s Claim under
In Count V, Quiello asserts a claim under
[n]o employer may withhold or divert any portion of an employee’s wages unless (1) the employer is required or empowered to do so by state or federal law, or (2) the employer has written authorization from the employee for deductions on a form approved by the commissioner, or (3) the deductions are authorized by the employee, in writing, for medical, surgical, or hospital care or service, without financial benefit to the employer and recorded in the employer’s wage record book.
RNI advances several arguments in support of its motion on summary judgment on Count V. First, it argues that Quiello’s claim is barred by the two-year statute of limitations established by
In
Duplissie v. Devino,
No. CV000158151,
It is undisputed that, prior to 2004, it was Quiello’s responsibility to request the draw checks that he received from RNI. It
RNI also argues that summary judgment is appropriate on Quiello’s claim under
Specifically, Quiello relies on the language in the 1997 Plan which states:
If Company experiences cash losses as a result of unusable restaurant credits at the Employee’s Transmedia Restaurant, twenty-five (25%) of Company’s loss is subtracted from the amount that would otherwise constitute the Employee’s commission on that account.
Defs
The language regarding loss deductions in the 2002 Plan does not contain a similar limitation on the “account” from which a loss may be deducted. Unlike the language in the 1997 Plan, the language in the 2002 Plan “[sjales representative loss will be reduced to 15% of cash outstanding” could be interpreted to apply to Queillo’s total commission account. Defs
IV. CONCLUSION
For the foregoing reasons, the defendant’s summary judgment motion [Doc.
SO ORDERED.
Notes
. RNI has moved for summary judgment on all claims asserted in Quiello's original complaint (Counts I through V). Subsequent to RNI's motion for summary judgment, Quiello
. Quiello has not moved for summary judgment on his claims that relate to loss compensation under the 1997 plan (Counts V and VI). In his response to RNI’s Motion for Summary Judgment, Quiello also does not oppose RNI's Motion for Summary Judgment on Count III of his Complaint, and thus summary judgment is GRANTED in favor of RNI on Count III. Pi’s Am. Memo, of Law in Opp., p. 1 n. 2 [Doc. No. 42],
. For the purposes of the instant cross-motions for summary judgment on Quiello’s breach of contract claims, the court accepts facts undisputed by the parties as true. For purposes of RNI’s motion for summary judgment on Quiello’s loss-reduction claims, the court accepts facts undisputed by the parties as true and resolves factual disputes in favor of Quiello where there is admissible evidence to support his assertions.
. Transmedia was a predecessor company of RNI.
. Idine Reward Network, Inc. was a predecessor of RNI.
. The parties dispute whether the 2002 Plan was a new plan or an amendment of the 1997 Plan.
.The 2004 Plan also includes choice-of-forum and choice-of-law provisions that neither party has sought to enforce in the instant action. Def’s
. The recently amended Count VI, which is not addressed in the parties' motions for summary judgment, essentially asserts the same claim under a breach of contract theory.
. RNI also argues that Quiello has failed to repudiate his contract with RNI because he ratified the contract by failing to request adjustments of his disputed payments in writing to RNI, and by accepting commission payments from RNI in 2004. Defs Reply Memo. of Law, p. 6. Quiello, however, has not sought to repudiate his contract with RNI but only to enforce what he argues is the fair and reasonable interpretation of the parties' intent, as evidenced by the written contract and the surrounding circumstances.