Opinion
Plаintiff, Celestina Cortez Pulver, appeals from judgment of dismissal entered after the trial court sustained the demurrer of defendant, Avco Financial Services, to all causes of action of the third amended complaint without leave to amend. 1
Factual and Procedural Background
The third amended complaint contained four causes of action. The first cause of action, breach of implied covenant of good faith and fair dealing, alleged: Defendant is a corporation doing business as a lender. Plaintiff entered into written loan agreements with defendant in September 1977, Novembеr 1977, May 1978, November 1979 and January 1980. On or about September 1, 1979, defendant entered into a written loan agreement with plaintiff’s adult sister, Cathleen Cortez. 2 Plaintiff was not a party to that agreement, was not a guarantor or cosignor thereof, and had no legal duties to defendant under its loan agreement with Cathleen Cortez. At all times defendant knew that the debt of Cathleen Cortez was not plaintiff’s debt and that defendant had no right to collect said debt from plaintiff. Despite such knowledge defendant maliciously did the following acts: Commencing in or about May 1980, and for many months thereafter, defendant tried to force plaintiff to pay Cathleen’s debt, threatened to damage plaintiff’s credit because of said debt, made harassing telephone calls and sent harassing and *630 threatening writings to plaintiff pertaining to said debt, and engaged in other activities “the details of which will be shown by evidence at trial.” Further, for a period of at least one year after May 1980, defendant intentionally reported to credit reporting agencies that plaintiff had failed to pay Cathleen’s debt, with knowledge that said debt was not that of plaintiff. Defendant did the foregoing acts with malice and a specific intent to harm plaintiff. By its conduct defendant breached the covenant of good faith and fair dealing implied in the loan agreements “identified above.” As a result of such conduct plaintiff was denied credit, suffered permanent damage to her credit rating, was publicly humiliated, sustained physical and psychological injury, incurred medical expenses, suffered loss of earnings and earning capacity, and sustained economic damage because of her inability to obtain credit for the purchаse of goods and services. Defendant acted in conscious disregard of plaintiff’s rights, subjecting plaintiff to “cruel and unjust hardship,” with the knowledge that the debt in question was not that of plaintiff. Accordingly, plaintiff is entitled to punitive damages.
The foregoing allegations were incorporated into the second cause of action (intentional infliction of emotional distress), the third cause of action (defamation of character), and the fourth cause of action (intentional misrepresentation), each of which alleged additional facts pertinent to the particular cause of action which plaintiff attempted to state.
Defendant demurred generally and specially to each cause of action. The demurrer was sustained without leave to amend as to all causes of action on all grounds stated in the demurrer. Judgment of dismissal followed. Plaintiff appeals.
Discussion
I
Motion to Dismiss the Appeal
Defendant moves to dismiss the appeal on three grounds, none of which is valid.
First, defendant argues the appeal must be dismissed because it was taken from the order sustaining the demurrer, a nonappealable order
(People
ex rel.
Rominger
v.
County of Trinity
(1983)
On August 21, 1984, plaintiff filed notice of election to prosecute this appeal on an appendix in lieu of clerk’s transcript (Cal. Rules of Court, rule 5.1). The appendix was required to be filed within 70 days thereafter (rules 5.1(e), 16(a)), or by October 30, 1984, but was not filed until January 24, 1986, more than a year after the filing of the notice of election; it does not appear that plaintiff was granted an extension of time within which to file the appendix. Defendant moves to dismiss the appeal оn the further ground of plaintiff’s tardiness in filing the record on appeal. (See rule 10(c).) Insofar as dismissal is sought on that ground the motion is denied, having been made more than two and a half months after the appendix was filed in this court. “No record other than that provided by the clerk’s transcript now on file will be required for determination of the appeal. The fact that the clerk’s transcript was on file at the time respondent’s motion for dismissal was presented is a sufficient reason for denying the motion.”
(Steiner
v.
Davis
(1937)
As the final ground of its motion to dismiss the appeal, defendant notes that the appendix contains material which is not part of the record in
*632
the trial court and plaintiff’s opening brief improperly makes arguments relying on such material. As a general rule, documents not before the trial court cannot be included as part of the record on appeal and thus must be disregarded as beyond the scope of appellate review.
(Doers
v.
Golden Gate Bridge etc. Dist.
(1979)
The motion to dismiss the appeal is denied.
II
Propriety of Order Sustaining Demurrer
Inasmuch as the trial court sustained the demurrer without leave to amend in general terms, we must assume that the court ruled only on the general demurrer and not on the special demurrer.
(Briscoe
v.
Reader’s Digest Association, Inc.
(1971)
An order sustaining a general demurrer will be upheld if any of the grounds stated therein is well taken. (See
Green
v.
City of Livermore
(1981)
Grounds of Demurrer Directed to More Than One Cause of Action
A. Preemption by Regulatory Statutes
As a ground of general demurrer to all causes of action defendant asserted that plaintiff’s right to relief, if any, is governed *633 by the federal Fair Credit Reporting Act (15 U.S.C. § 1681 et seq.) 4 and California’s Consumer Credit Reporting Agencies Act (Civ. Code, § 1785.1 et seq.); accordingly, defendant argued, no cause of action is stated on any theory inasmuch as plaintiff did not allege that she availed herself of the right, provided by such statutes, to have the credit reporting agencies investigate the disputed information regarding her sister’s debt supplied by defendant to the agencies. (See 15 U.S.C. § 1681i; Civ. Code, § 1785.16.) The demurrer was improperly sustained on that ground.
The federal act provides: “Any
consumer reporting agency or user of information
which willfully fails to comply with any requirement imposed under this subchapter with respect to any consumer is liable to that consumer . . . .” (15 U.S.C. § 1681n; italics added.) Liability for negligent noncompliance is imposed in the same language. (§ 1681o.) Thus, liability is limited to consumer reporting agencies
5
or users of information furnished by consumer reporting agencies. Plaintiff did not allege that defendant is either a consumer reporting agency or a user of information furnished by such agency. Instead, it was alleged that defendant “reported” to credit reporting agencies that plaintiff failed to pay her sister’s debt. Parties who do no more than furnish information to a credit reporting agency are not covered by the federal act.
(Rush
v.
Macy’s New York, Inc.
(11th Cir. 1985)
The California act provides: “Any applicant who suffers damages as a result of a violation of this title by any person, may bring an action in a court of appropriate jurisdiction against such person . . . .” (Civ. Code, § 1785.31, subd. (a); italics added.) This provision gives the consumer an action for damages against a credit reporting agency or a user of information for violation of its provisions (2 Witkin, Summary of Cal. Law (8th ed. 1984 Supp.) Sales, § 260A, p. 255); it does not extend liability to one who furnishes information to a credit reporting agency. Such conclusion is supported by the provisions of the act, which defines “person” as “any individual, partnership, corporation, trust, estate, cooperative, association, government or governmental subdivision or agency, or other entity.” (Civ. *634 Code, § 1785.3, subd. (a).) This definition is silent as to the function of any of the enumerated entities in the credit reporting procedure; it does not include, either expressly or by implication, one who furnishes information to a credit reporting agency. Further, the purpose of the act is to regulate consumer credit reporting agencies, not those who furnish information to such agencies. (See Civ. Code, § 1785.1.) In light of that purpose, the Legislature’s apparent intent in specifying that a right of action exists against “any person” for violation of the act (§ 1785.31, subd. (a)) was not to impose liability on a supplier of information to a credit reporting agency, but merely to make it clear that an action could be brought against a credit reporting agency regardless of the form under which it transacts business.
The California act further provides: “Except as provided in Section 1785.31, no consumer may bring any action or proceeding in the nature of defamation, invasion of privacy or negligence with respect to the reporting of information against any consumer reporting agency, any user of information, or
any person who furnishes information to a consumer reporting agency,
based on information disclosed pursuant to Sections 1785.10 [inspection of files by consumer], 1785.15 [time and manner of supplying files and information] or 1785.20 [disclosure to consumer of source of report and nature of information] of this title, except as to false information furnished with malice or willful intent to injure such consumer.” (Civ. Code, § 1785.32; italics added.) In construing a provision of the federal act (15 U.S.C. § 1681h(e))
6
identical to the foregoing statute in all material respects, the Unitеd States District Court rejected the contention that such provision creates a cause of action against a person who furnishes false information to a consumer reporting agency with the specified intent. Said the court: “. . . Congress intended that the section invoked by plaintiff be used as a shield against actions at common law, when the information giving rise to the cause of action is obtained by the complainant pursuant to the provisions of the Act. Congress created an exception to this shield when information is ‘furnished with malice or willful intent to injure,’ but no basis exists for altering the shield of § 1681h(e) into the sword now sought by the plaintiff. Section 1681h(e) addresses itself only to the availability of state causes of action when the basis of those suits rests on information disclosed pursuant to the Act.”
(Mitchell
v.
First Nat. Bank of Dozier, supra,
B. Statute of Limitations
Defendant demurred to the second and third causes of action (intentional infliction of emotional distress and defamation of character, respectively) on the ground they are barred by the one-year statute of limitations. (Code Civ. Proc., § 340, subd. (3); see also
Scannell
v.
County of Riverside
(1984)
The complaint herein was filed in November 1981.
7
The second and third causes of action of the third amended complaint alleged that “commencing in approximately May, 1980 . . . and thereafter continuing] for a period of many months [and] . . . over a period of at least one year after May of 1980,” defendant engaged in the conduct which forms the basis of those causes of action. The second amended complaint alleged that such conduct commenced in approximately December 1979 and continued “for a period of several months [and]. . . over a period of at least one year after December of 1979.” Inasmuch as a party may not amend a pleading to contradict an allegation made in an earlier version of the pleading (see
Liptak
v.
Diane Apartments, Inc.
(1980)
Demurrer to First Cause of Action
Defendant demurred to the first cause of action (breach of implied covenant of good faith and fair dealing) on the ground it did not allege that defendant did anything to deprive plaintiff of the benefit of the loan contracts of the parties.
“In addition to the duties imposed on contracting parties by the express terms of their agreement, the law implies in every contract a covenant of good faith and fair dealing. [Citations.] The implied promise requires each contracting party to refrain from doing anything to injure the right of the other to receive the benefits of the agreement. [Citations.] The precise nature and extent of the duty imposed by such an implied promise will depend on the contractual purposes.”
(Egan
v.
Mutual of Omaha Ins. Co.
(1979)
The demurrer to the first cause of action was properly sustained.
Demurrer to Second Cause of Action
Defendant demurred to the second cause of action (intentional infliction of emotional distress) on the ground it failed to allege outrageous conduct on defendant’s part.
*637
One element of the tort of intentional infliction of emotional distress is outrageous conduct, and in order to satisfy that element defendant’s conduct must be so extreme as to exceed all bounds of that usually tolerated in a civilized community.
(Ricard
v.
Pacific Indemnity Co.
(1982)
The demurrer to the sеcond cause of action was improperly sustained.
Demurrer to Third Cause of Action
Defendant demurred to the third cause of action (defamation of character) on the ground defendant’s alleged report to credit reporting agencies regarding plaintiff’s failure to pay her sister’s debt is not defamatory on its face and no extrinsic facts are pleaded to show its defamatory meaning.
Defamation may be effected by either libel or slander. (Civ. Code, § 44.) The allegations of the third amended complaint do not disclose which form defendant’s report took.
8
Libel is “a fаlse and unprivileged publication by writing . . . which exposes any person to hatred, contempt, ridicule, or obloquy, or which causes him to be shunned or avoided, or which has a tendency to injure him in his occupation.” (Civ. Code, § 45.) Whether or not a writing is reasonably susceptible of a defamatory meaning is a question for the court.
(MacLeod
v.
Tribune Publishing Co.
(1959)
The third cause of action alleged that defendant falsely “reported] to the credit reporting agencies that plaintiff had not made payments on a debt which was not hers .... [Defendant] in fact knew that plaintiff was not responsible for the debt and [its] actions in stating the contrary to the credit reporting agencies were not only false but were malicious and were done with the willful intent to injure the plaintiff.” While it is normally defamatory on its face to say that a person refuses to pay his just debts (see
Information Control
v.
Genesis One Computer Corp.
(9th Cir. 1980)
Civil Code section 45a provides: “A libel which is defamatory of the plaintiff without the necessity of explanatory matter, such as an inducement, innuendo or other extrinsic fact, is said to be a libel on its face. Defamatory languаge not libelous on its face is not actionable
unless
the plaintiff alleges and proves that he has suffered special damage as a proximate result thereof. Special damage is defined in Section 48a of this code.” (Italics added.) Plaintiff sufficiently pleaded special damages
9
by alleging that as a result of defendant’s report to credit reporting agencies she was denied credit, suffered permanent damage to her credit rating, sustained economic damage because of her inability to obtain credit for the purchase оf goods and services, and incurred loss of earnings and earning capacity. Accordingly, a cause of action for libel is stated even though the alleged content of
*639
defendant’s report is not defamatory on its face. (See
Forsher
v.
Bugliosi, supra,
Slander is defined as “a false and unprivileged publication, orally uttered, . . . [1Í] 5. Which, by natural consequence, causes actual damage.” (Civ. Code, § 46.) The third cause of action alleged that “the statements made by defendant] by natural consequences caused actual damage to plaintiff because of the harm to her credit rating . . . .” Thus, a cause of action for slander alsо is stated.
As a further ground of demurrer to the third cause of action defendant argued that “without knowing the exact substance of the statement, it cannot be determined whether the statement' itself may be privileged by statute. Civil Code § 48(a)(b) [sic]. ” Defendant thus conceded that privilege does not appear on the face of the pleading. Where the existence of a privilege is not revealed on the face of the complaint, privilege may not be asserted by demurrer but must be pleaded as an affirmative defense. (See
Green
v.
Cortez
(1984)
The demurrer to the third cаuse of action was improperly sustained.
Demurrer to Fourth Cause of Action
Defendant demurred to the fourth cause of action (intentional misrepresentation) on the ground it did not allege that a false representation was made to plaintiff and that she justifiably relied on it to her damage.
The elements of actual fraud, whether as the basis of the remedy in contract or tort, are: (1) a false representation or concealment of a material fact susceptible of knowledge, (2) made with knowledge of its falsity or without sufficient knowledge on the subject to warrant a representation, (3) with intent to induce the person to whom it is made to act upon it; and such person (4) must act in reliance upon the representation (5) to his damage.
(Reed
v.
King
(1983)
The demurrer to the fourth cause of action was properly sustained.
Disposition
The motion to dismiss the appeal is denied.
The judgment is reversed as to the second and third causes of action; the trial court is directed to overrule the general demurrer to those causes of action and to rule on the special demurrer thereto. In all other respects the judgment is affirmed.
Neither party shall recover costs on appeal.
Thompson, J., and Johnson, J., concurred.
Notes
While plaintiff purports to appeal from the order sustaining the demurrer, we deem the notice of appeal tо refer to the judgment of dismissal. (See discussion, heading I, “Motion to Dismiss the Appeal,” post.)
Attached as exhibits to the third amended complaint, but not incorporated therein, were copies of writings evidencing the alleged loan agreements between defendant and plaintiff and defendant and plaintiff’s sister Cathleen Cortez.
Rule 2(c) of the California Rules of Court reads: “A notice of appeal filed prior to entry of the judgment, but after its rendition, shall be valid and shall be deemed to have been filed immediately after entry. A notice of appeal filed prior to rendition of the judgment, but after the judge has announced his intended ruling, may, in the discretion of the reviewing court for good cause, be treated as filed immediately after entry of the judgment.”
Courts of the several states have jurisdiction concurrent with that of federal courts to entertain actions for the enforcement of liability created by the act. (See 15 U.S.C. § 1681p;
Emerson
v.
J. F. Shea Co.
(1978)
“Consumer reporting agency” is defined as “any person which, for monetary fees, dues, or on a cooperative nonprofit basis, regularly engages in whole or in part in the practice of assеmbling or evaluating consumer credit information or other information on consumers for the purpose of furnishing consumer reports to third parties. . . .’’(15 U.S.C. § 1681a(f).)
California’s Consumer Credit Reporting Agencies Act defines “consumer credit reporting agency” in virtually identical terms. (Civ. Code, § 1785.3, subd. (d).)
Section 1681h, subdivision (e): “Except as provided in sections 1681n and 1681o of this title, no consumer may bring any action or proceeding in the nature of defamation, invasion of privacy, or negligence with respect to the reporting of information against any consumer reporting agency, any usеr of information, or any person who furnishes information to a consumer reporting agency, based on information disclosed pursuant to section 1681g, 1681h, or 1681m of this title, except as to false information furnished with malice or willful intent to injure such consumer.”
In violation of the requirements of rule 5.1(c)(1), California Rules of Court, the documents in the appendix do not bear the clerk’s date-stamp, nor are they conformed to show the date of filing in the trial court. In their respective briefs the parties agree that the complaint was filed November 10, 1981.
Defendant demurred to the third cause of action on the ground, among others, that it failed to allege whether the defamatory matter was written (libel) or oral (slander). Such is a special demurrer for uncertainty. (See Code Civ. Proc., § 430.10, subd. (f); 5 Witkin, Cal. Procedure (3d ed. 1985) Pleading, §§ 924, 926, pp. 361, 363.)
Civil Code section 48a defines special damages as “damages which plaintiff alleges and proves that he has suffered in respect to his property, business, trade, profession or occupation, including such amounts of money as the plaintiff alleges and proves he has expended as a result of the alleged libel, and no other.”
