Lead Opinion
The appellant, United Food and Commercial Workers International Union
Background Facts
Poland Spring is a bottler of non-carbonated water with bottling facilities in Maine. In 2000, Leo Beaupre worked for Poland Spring as a palletizer operator. A palletizer is a machine that loads cases of bottles onto pallets and wraps the full pallets in plastic for shipping. As a palletizer operator, Beaupre was responsible for placing empty pallets on the machine, removing loaded pallets, and keeping the area around his machine clean. Since his palle-tizer was elevated on legs above the floor, this housekeeping task occasionally required him to remove stray bottles from under the machine.
The incident which led to Beaupre’s termination occurred on the night shift beginning on February 5, 2000. Beaupre’s supervisor that night was Mike Arsenault, a former co-worker of Beaupre’s who had recently been promoted to a supervisory role. At some point during the shift, a group of employees got together and began playfully teasing Arsenault. This group included Beaupre. The employees teased Arsenault rather crudely about his recent promotion, stating in starkly graphic terms how he was promoted for providing an imaginative variety of sexual favors to the plant manager, another male.
Arsenault did not appear offended at first. In fact, at some point Arsenault actually joined in the ribbing, pretending to call up the plant manager on his radio to tell the manager that he would be right up to see him. Predictably, this spirit of jocularity did not last. According to Arse-nault, the joking ended when the group received a radio call, and Arsenault assigned the employees to various work tasks. Beaupre, in contrast, testified that Arsenault suddenly “became unglued,” stated “[tjhat will be enough,” and ordered everyone back to work.
When the banter ended, Arsenault directed Beaupre and another worker to go into the filler room and help clean up stray bottles that were on the floor. Beaupre explained to Arsenault that due to an asthmatic condition, he could not work in the filler room where elevated levels of ozone could be present. Arse-nault responded that if Beaupre could not work in the filler room, he should go clean bottles out from underneath the accumulation table. The accumulation table is a large table where filled bottles coming from the filler operation can accumulate if the palletizer operation is interrupted. The task would require Beaupre to crawl under the accumulation table, which stands on legs only a few feet off the floor.
Beaupre refused to follow this directive from Arsenault, telling Arsenault that his “crawling days [were] over; it’s hard for me to crawl into bed [and] hard for me to crawl out of bed.” Arsenault then repeated his directive to Beaupre, but Beaupre continued to refuse to clean out the bottles. According to Arsenault, he then warned Beaupre that his non-compliance would constitute an act of insubordination which could result in Beaupre’s termination. Nevertheless, Beaupre again refused to comply with the order.
Arsenault then directed Beaupre to accompany him to a conference room. On the way there Beaupre asked Arsenault whether he was really going to fire Beaupre over a bottle of water, and also
While they were walking toward the conference room, Arsenault radioed a more experienced supervisor to join them. Also joining them were two other plant employees who came at Arsenault’s request as witnesses. Once again, the supervisors instructed Beaupre to go pick up the bottles as directed, and once again Beaupre refused to perform the assigned work. Beaupre was suspended pending investigation, and sent home.
The following day, the Union filed a grievance, alleging that Arsenault’s fraternizing and joking with the plant employees was unprofessional, and that after being the subject of so much teasing, Arsenault retaliated by trying “to embarrass [Beaupre] in front of his peers by making him crawl under a conveyer for one bottle[.]”
At a post-suspension “Step 2” hearing, Beaupre and the Union offered two affirmative defenses explaining Beaupre’s refusal to obey a directive. The Union’s arguments were rejected, and following the Step 2 grievance meeting, Poland Spring converted Beaupre’s suspension to a termination of employment.
The Collective Bargaining Agreement
The Union submitted a grievance pursuant to the collective bargaining agreement then in existence between it and Poland Spring. Article 32 of the agreement is entitled “Discipline and Discharge” and provides in plain language that insubordination “shall” constitute just cause for termination. That Article also provides that a number of offenses may warrant a lower level of discipline prior to discharge. Insubordination, however, is not such an offense. The relevant section of Article 32 provides:
Discipline and discharge shall only occur for just cause. The parties agree that just cause for discharge shall include, but not be limited to, the following:
8. Insubordination
Under Article 33, the arbitrator’s authority is expressly limited to the provisions of the Agreement. Accordingly “[t]he arbitrator shall have no power to alter or modify any of the terms of this Agreement or to impose on any party a limitation or obligation not explicitly provided for in this Agreement.”
The Arbitrator’s Award
The factual findings of the arbitrator are substantially those previously discussed. Nevertheless, because the primary issue for our consideration is whether the arbitrator unambiguously found that Beaupre’s February 5 conduct was insubordinate, it is helpful here to reproduce substantial portions of the arbitrator’s decision.
His discussion of the termination began:
There is little doubt in this case that absent some persuasive affirmative defense, [Beaupre] was guilty of the offense of insubordination on the February 5, 2000 night shift. Arse-nault repeatedly ordered the grievant to clean out the scrap bottle(s) from under the accumulation table. The grievant repeatedly refused to comply with that directive, even after first Ar-senault and then [another supervisor] made it clear to him that he could be terminated for so refusing.
The arbitrator then evaluated the two affirmative defenses raised by the Union.
Since the arbitrator began his discussion by stating that “absent some persuasive affirmative defense [Beaupre] was guilty of the offense of insubordination,” one might have expected the arbitrator to conclude his analysis after rejecting both affirmative defenses proffered by the Union. Instead, the arbitrator stated that there was “one remaining issue for discussion, that being the level of discipline imposed.” After thus declaring that he was now exploring remedial possibilities the arbitrator broke down the term “insubordination” into two types: straightforward insubordination, and insubordination in the presence of mitigating circumstances. The arbitrator reasoned:
[Article 32] may well establish that in clear, straight-forward cases of insubordination, without mitigating considerations, the parties by agreement have established the per se rule that there is just cause for termination. However, the language of Article 32 does not state that even in the presence of mitigating circumstances, insubordination still will necessarily provide the company with just cause for termination. On the contrary, where significant mitigating considerations are present, the culpability of the employee may be diminished, and summary termination may no longer be justified. This more complex fact situation must be considered under the general, just cause standard set forth in article 32, giving due weight to the fact that the parties have agreed that a pure case of insubordination, without mitigating considerations, would provide just cause to terminate.
Having distinguished straightforward insubordination from insubordination with mitigating circumstances, the arbitrator placed Beaupre’s claim in the latter category. The arbitrator found that Beaupre’s refusal to comply with his supervisor’s directive was mitigated by his supervisor’s misconduct, which “blurred the line between the supervisor and the workers.” According to the arbitrator, once the supervisor joined in the ribbing and sexual banter, his “improper fraternizing with the workers created an environment where one of the employees might think, at least initially, that Arsenault was not acting in his supervisory capacity, but rather only as one of the guys joking around on the shop floor.” The arbitrator concluded that “it was unjust for the Company to terminate the grievant for his insubordinate behavior which immediately followed.” Nevertheless, despite the presence of mitigating circumstances, the arbitrator concluded that Beaupre’s protracted refusal to comply with the directive still constituted “insubordinate behavior.” The arbitrator determined that:
[Beaupre] should have been able to figure out that Arsenault had shifted gears and was now acting in his supervisory capacity; he should have promptly followed the directives of the person he knew to be his supervisor. Furthermore ... Arsenault first alone and then with the assistance of [another supervi*33 sor] gave the grievant clear warning of the fact that his behavior had become insubordinate, and gave the grievant numerous opportunities over an extended period of time to abandon his initial refusal, and to perform the work as directed.
Ultimately the arbitrator concluded that while mitigating circumstances rendered the company’s decision to terminate Beaupre unjust, Beaupre’s insubordinate behavior over an extended period of time warranted a two week suspension without pay.
Summary Judgment
Poland Spring filed suit in district court to vacate the arbitration award. The court granted summary judgment, finding that the award exceeded the arbitrator’s authority under the Agreement. The court held that in the Agreement there is “nothing about ‘clear, straight-forward’ cases, ‘pure’ cases, or ‘mitigating circumstances.’ ” The court found that under the circumstances, the arbitrator lacked the authority under Article 32 to reinstate an insubordinate employee. The Union appealed.
Discussion
Judicial review of an arbitrator’s decision is extremely narrow and deferential. United Paperworkers Intern. Union, AFL-CIO v. Misco, Inc.,
Nevertheless, acknowledging that our role is a limited one is not the equivalent of granting limitless power to the arbitrator. Georgia-Pacific Co. v. Local 27, United Paperworkers Int’l Union,
In support of the arbitration award, the Union contends that the arbitrator did not unambiguously find Beaupre guilty of insubordination as that term is used in Article 32. Instead, it claims, the arbitrator found that because Beaupre’s actions were mitigated by the horseplay of his supervisor, Beaupre’s conduct should not be treated as insubor
We disagree with the Union’s selective reading of the arbitration award. The award unambiguously concluded that Beaupre’s misconduct on the night of February 5, 2000 constituted insubordination pursuant to Article 32 of the Agreement. The arbitrator unequivocally found: first, that a clear order was repeatedly given to Beaupre; second, that Beaupre fully understood the consequences of failure to comply with the order and yet repeatedly refused to do so; and finally, the arbitrator concluded that Beaupre’s refusals to comply with the order constituted acts of insubordination subject to discipline under Article 32 of the agreement.
First, it is beyond dispute that the arbitrator found that Beaupre repeatedly refused to comply with his supervisor’s directives. He concluded that “the grievant declined to follow this directive from Arse-nault. Arsenault repeated his directive to the grievant, but the grievant continued to refuse to clean out the bottles from under the accumulation table.”
Second, the arbitrator found as a fact that Beaupre fully understood the consequences of his failure to comply with his supervisor’s directive. After his second refusal of the order, Beaupre accompanied Arsenault to the conference room for a disciplinary meeting. On the way there, Beaupre asked Arsenault whether “he was the man that was going to take the griev-ant’s job over a bottle of water, and if he did, would that make him feel like a man.” Based on that statement, the arbitrator concluded that “[c]ertainly, then, the griev-ant at least by that point understood that he could face termination for failing to comply with Arsenault’s directive.”
Finally the arbitrator concluded that Beaupre’s knowing refusal to comply with the directive was “insubordinate” within the meaning of the Agreement. First, the arbitrator twice used the language “insubordinate behavior” to describe Beaupre’s conduct on the night of February 5, 2000. Second, the portion of the award concerning Beaupre’s culpability begins with the statement that “[tjhere is little doubt in this case that absent some persuasive affirmative defense, the grievant was guilty of the offense of insubordination.” The award then proceeded to evaluate and reject the affirmative defenses raised by Beaupre, leaving little doubt that the arbitrator found Beaupre guilty of insubordination.
Upon reaching the conclusion that Beaupre’s conduct was insubordinate, the arbitrator was -“barred from further inquiry because such additional probing constituted ‘ignoring] the plain language of the contract.’ ” Georgia-Pacific Corp. v. Local United Paperworkers Int’l Union,
In Georgia-Pacific, this Court held that nearly identical contract language gave the employer the right to discharge, leaving an arbitrator no discretion to fashion a remedy different from the parties’ agreed-upon level of discipline.
By enumerating offenses that are subject to immediate discharge and distinguishing those offenses from other forms of misconduct that warrant a warning pri- or to discharge, the parties manifested them intent to remove from the arbitrator’s discretion the power to fashion his own remedy for those offenses expressly subjected to automatic discharge. See S.D. Warren Co.,
Were it in fact true that the arbitrator was merely interpreting the term insubordination, this argument might have some merit. After all, the Union correctly asserts that arbitrators have significant discretion to interpret the terms of a collective bargaining agreement. It is up to the arbitrator to decide whether a given pattern of conduct constitutes insubordination. Furthermore, the term insubordination is not defined in the agreement and is obviously susceptible to multiple interpretations. Thus, the arbitrator here certainly would have been free to decide that Beaupre’s conduct was simply too minor to rise to the level of insubordination as that term is used in the contract.
Nevertheless, in this case it cannot be said that the arbitrator’s mitigating circumstances analysis was merely part of an interpretation of the term insubordination. First, the arbitrator never debated the meaning of the term insubordination, and concluded that Beaupre was guilty of “in
Beaupre’s situation is a regrettable one. His supervisor’s misconduct undoubtedly temporarily blurred the line separating supervisor and employee, and in so doing, created a scenario in which Beaupre, insulted and hurt by Arsenault’s sudden transformation from “one of the guys” to stern company supervisor, felt justified in refusing the order. Nevertheless, Beaupre’s defiance outlasted the confusion caused by Arsenault’s horseplay. He repeatedly refused a company directive even after that directive had become a formal warning delivered repeatedly by two supervisors. The arbitrator deemed this conduct insubordinate, and, having done so, lacked the contractual authority to mitigate the disciplinary action provided by the collective bargaining agreement. Consequently, the arbitration award is unenforceable and the district court’s judgment is affirmed.
Affirmed. No costs are imposed.
Notes
. In Georgia-Pacific, the agreement in issue provided that:
Any employee may be discharged for just cause. Without limiting the generality of the foregoing some of the causes for immediate discharge are:
(5) dishonesty
.. . Georgia-Pacific,864 F.2d at 942 .
The arbitrator in Georgia-Pacific found that an employee had engaged in an act of dishonesty subjecting him to discipline. However, the arbitrator then overruled the company's decision to terminate the employee, based in part upon the employee’s overall employment record. This Court found that the arbitrator had no discretion to impose his own remedy once he found that the employee was guilty of dishonesty. Looking at the agreement, we concluded that "[i]t is difficult to imagine how one could use the English language to state more clearly that dishonesty leads to immediate discharge than is stated in [the agreement].” Id. at 946 (citation and quotation omitted).
. The Union asserts that instead of applying Georgia-Pacific, our analysis ought to be guided by Keebler Co. v. Truck Drivers, Local 170,
First, as we explained in Keebler, Keebler does not apply where, as is the case here, "the arbitrator unambiguously found that the grievant had committed conduct listed in his employment agreement as grounds for termination." Keebler,
Second, the language of the collective bargaining agreements involved in both Keebler and Crafts Precision was substantially more open and ambiguous than the contract language in Georgia-Pacific, Warren and the instant case. As we explained in Crafts Precision, the question of whether an arbitrator exceeded his authority will often turn on whether the agreement delegated open-ended discretion to the arbitrator, or instead, whether the agreement expressly provided that certain types misconduct shall constitute just cause for discharge. Crafts Precision,
Concurrence Opinion
(Concurring).
Leo Beaupre, then an employee of Poland Spring Corp. at its facility in Maine, refused in February 2000 several direct instructions from two supervisors to pick up some bottles scattered under a table. The company’s contract with Beaupre’s union provides that “[discipline and discharge shall occur only for just cause. The parties agree that just cause for discharge shall include, but not be limited to, the following: ... Insubordination.... ” After a warning, Beaupre was discharged, and the union sought arbitration pursuant to the contract.
In due course, the arbitrator found that Beaupre had clearly violated direct orders from his superiors even after he was advised that this could be a firing offense, and the arbitrator found unsupported several excuses offered for Beaupre’s refusals ie.g., health concerns). However, the arbitrator ruled that under the contract “mitigating considerations” permitted the arbitrator to conclude that termination was too severe a penalty; finding mitigation here — for example, tasteless jokes by Beaupre’s direct supervisor — the arbitrator ruled that the penalty should be reduced to two weeks’ suspension without pay.
Affirming the district court, the panel majority now holds that the arbitrator exceeded his authority in directing Beaupre’s reinstatement. It is common ground that the arbitrator is bound by provisions of the contract but also that the arbitrator can construe the contract. See United Paperworkers Int’l Union v. Misco, Inc.,
Here, the arbitrator could permissibly have read the contract to mean that some acts of disobedience constitute “insubordination” within the meaning of the contract and that other, less severe acts — although literally disobedience — do not. “Insubordination” is not defined in the contract nor is it self-defining and, reading the provision in context, a judge (and even more
Viewed de novo, it is a more difficult question whether the present contract can be read to limit management’s right to discharge an insubordinate employee where there exist “mitigating considerations.” Of course, lack of the severity of disobedience could be viewed as a mitigating consideration; but the arbitrator’s claim in this case is not focused on lack of severity. Rather, he claimed and exercised a broader mandate to take into account anything that might equitably bear on whether a discharge for disobedience seemed fair and proportionate.
Most judges, interpreting this contract for themselves, would probably reject this latter reading. Taking the contract as a whole, it explicitly reserves disciplinary authority to management, save as constrained by other provisions. Most judges would likely take the “just cause” provision quoted above as licensing management to discharge an employee who was patently “insubordinate,” even if he had served the company loyally for a decade and had a sick wife at home and a child in college. The contract does not say that discharge for insubordination is permitted only where “just” or “fair.”
Even so, the parties in this case empowered an arbitrator to interpret the contract and that includes the power to adopt readings that a judge might reject if no arbitrator were involved. Does this include a reading that allows the arbitrator to say that disobedience is “insubordination” if there are adequate “mitigating considerations” that have nothing to do with whether the disobedience was clear, deliberate, and pertinent to the employee’s duties? This is a stretch of language, to be sure, but whether it goes too far to be a permissible arbitrator reading is something about which reasonable judges might differ.
This debatable issue has been resolved in this circuit. In two different cases, this court has ruled that contracts, similarly structured as that at issue here, give management a right to discharge an employee guilty of a listed offense, and that an arbitrator cannot mitigate the penalty because of ameliorative circumstances. See Georgia-Pacific Corp. v. Local 27, United Paperworkers Int’l Union,
In S.D. Warren,
Based on first principles and Supreme Court precedent, the dissenting opinion in this case argues (in substance) that S.D. Warren and Georgia-Pacific were mistaken. The first principles, themselves derived from Supreme Court precedent, are inevitably quite general statements about the scope of and limits to arbitrator authority; some language helps Beaupre, some helps the company, and none of it in a debatable case like this one would be decisive if we were deciding this case without any governing circuit precedent.
As for the Supreme Court’s holdings, only Misco has facts arguably close to our own.
But this panel is not free to resolve this case based on first principles or a reading of Misco favorable to Beaupre. S.D. Warren was decided after Misco—indeed, on remand after an earlier S.D. Warren decision had been vacated by the Supreme Court for reconsideration in light of Misco. S.D. Warren,
If our own case were before us as the first one to arise after Misco, its proper disposition would present a difficult and interesting issue. But the rule that binds successor panels, which serves to make law predictable, is decisive for me. United States v. Wogan,
. For example, immediate consideration of ''fairness” might push in one direction; in the other, the long-term cost of unpredictability leading in turn to increased difficulty in negotiating even more detailed provisions. Another factor, which might cut either way, might be the practice in the industry. Yet another would be how far the particular equities urged still had some connection with the statutory language.
. Other decisions include Eastern Associated Coal Corp. v. United Mine Workers,
Dissenting Opinion
(Dissenting).
The arbitrator interpreted Article 32 of the collective bargaining agreement to say the type of insubordination meant to be encompassed within the “just cause” for
I do agree that this case can be distinguished from Keebler Co. v. Truck Drivers, Local 170, 247 F.3d 8 (1st Cir.2001) and Crafts Precision Industries, Inc. v. Lodge No. 1836, International Ass’n of Machinists,
Under that evolving law, I think we are required to affirm the arbitrator’s award.
The Supreme Court has continued to mandate judicial deference to arbitral awards in subsequent decisions. In Eastern Associated Coal Corp. v. United Mine Workers,
Last year, the Court strongly reaffirmed the high standard required for judicial interference in arbitral decisions. In Major League Baseball Players Ass’n v. Garvey,
Courts are not authorized to review the arbitrator’s decision on the merits despite allegations that the decision rests on factual errors or misinterprets the parties’ agreement. 'We recently reiterated that if an “arbitrator is even arguably construing or applying the contract and acting within the scope of his authority,” the fact that “a court is convinced he committed serious error does not suffice to overturn his decision.”
The majority finds that the arbitrator exceeded his authority in interpreting the collective bargaining agreement and in his decision to reinstate Beaupre. But the agreement gives him precisely that authority. The arbitrator’s authority is set forth in Article 33, which governs grievance and arbitration. The presentation of a grievance is required to resolve “differences ... as to the meaning or application of the provisions of the Agreement.” Any dispute after the third step of the grievance process is submitted to the arbitrator. It is true that Article 33 contains a restriction: “The arbitrator shall have no power to alter or modify any of the terms of this Agreement or to impose on any party a limitation or obligation not explicitly provided for in this Agreement.” Even with such a restriction, it is commonplace that an arbitrator has authority to construe the terms of the agreement he is enforcing. See, e.g., Steelworkers,
The majority also overestimates the restrictions placed on arbitrators’ ability to fashion a remedy. The majority holds that “once an arbitrator finds that an employee has committed an act specifically listed in the collective bargaining agreement as providing just cause for termination, the arbitrator is not free to fashion a separate remedy apart from the one provided by the parties’ agreement.” Opinion at 34. The majority takes this to mean that once the arbitrator found insubordination in this case, he had no discretion as to remedy— he was bound to uphold the employee’s termination. But this view overlooks well-established law granting the arbitrator the same level of freedom in crafting a remedy
Admittedly, this result — which I believe to be mandated by Supreme Court precedent — poses some problems. It is not entirely satisfactory to say to employers that they can draft the collective bargaining agreement to clearly restrict the arbitrator from exercising the authority that the arbitrator applied here. The realities of what happens at the bargaining table may make this illusory. Article 32 was admirably drafted to give management some flexibility and give workers the protection that not every instance of insubordination must mean termination. It can be questioned why the price of that flexibility should be to permit an arbitrator to second guess management’s judgment to be less forgiving of an employee’s disobedience of a direct order. Here, the employer’s unforgiving attitude is not irrational. Beaupre was asked several times, including by a more mature and senior supervisor, to comply with Arsenault’s directive. But that is not the question for the court.
Instead, under the law that the Supreme Court has crafted, we must defer to the arbitrator so long as he is “even arguably construing or applying the contract and acting within the scope of his authority.” Misco,
. Alternatively, remand to the arbitrator would be preferable to reversal. "[W]here the basis for an arbitrator's decision is unclear, but the arbitrator's opinion suggests that the decision does not draw its essence from the collective bargaining agreement, remand is appropriate to have the arbitrator clarify the basis for his or her decision.” Young Radiator Co. v. Int’l Union, UAW,
