Defendant-appellant Sheridan Health Care Center (“Sheridan,” “the Center”) *437 appeals from an order denying its motions for a new trial and remittitur. A jury found that Sheridan fired plaintiff-appellee Danielle L. Pickett in retaliation for her repeated complaints about sexual harassment by residents of the defendant’s nursing home. The jury awarded $15,000 in compensatory damages and $50,000 in punitive damages for this violation of Title VII. For the following reasons, we affirm.
I. Background
Plaintiff-appellee Danielle L. Pickett is a thirty-one year-old woman who resides in Zion, Illinois. She began working for Sheridan on January 10, 2005, first as a dietary aide and then, starting in September 2005, as a housekeeper. Between November 2005 and January 2006, residents of the nursing home twice made lewd remarks and inappropriately touched Pickett while she was cleaning their rooms. Pickett notified her supervisor, who said that Pickett should no longer clean those residents’ rooms alone and should instead request a security escort prior to entering the problem quarters. Pickett testified, however, that Sheridan staff always claimed to be busy when she needed their assistance and that she began to clean the individuals’ rooms only when she could first spot them occupied elsewhere in the facility.
On June 24, 2006, a third incident took place where a resident cornered and groped Pickett. The following day, unbeknownst to Pickett, Julie Stangel, the Assistant Director of Nursing at Sheridan, reported the events to Zion police. Officers came out to the home to speak to the appellee, but she declined to file a police report after receiving assurance from one Ms. Paynter, the Vice President of Operations (whose first name appears nowhere in the record), that the offending resident would be moved out of the Center. After the meeting, Paynter sent Pickett home two hours before her shift was scheduled to end.
On June 27, 2006, Pickett met with several individuals to discuss the third incident and attempt to find a way to remedy the persistent harassment. Present for the discussion were Paynter; Diane Lee, Pickett’s union Stewart representative (Pickett testified that she asked Lee to attend because she was intimidated by the meeting); Craig Barnes, Pickett’s direct supervisor; and Paul Ross Zeller, Sheridan’s Administrator. Zeller and Paynter did most of the talking; Pickett testified that they suggested she invited the conduct. In particular, Paynter commented “well, you are a pretty girl, what are you doing to make them want to touch you?” According to Pickett, Paynter also claimed that because the first resident only asked appellee for sexual favors and did not attempt to grab her, the encounter did not amount to sexual harassment. The meeting concluded with the participants agreeing to reassign Pickett from cleaning the residents’ rooms to taking care of the common areas on the first floor. No one mentioned the possibility of disciplinary action against appellee.
When Pickett came in to work at 7:30 a.m. the next morning on June 28, she asked Zeller to help her retrieve a vacuum cleaner. She then asked to speak to Zeller about the steps Sheridan has taken to protect her from harassment by residents. Appellee and Zeller continued this discussion in Zeller’s office, where Pickett stated that she was not satisfied with the remedial measures implemented by Sheridan in response to the June 24 incident and its precursors. Zeller and Pickett provided conflicting testimony about what was said during the meeting, but both agree that Pickett complained that the assailant from June 24 was still in the facility despite *438 Paynter’s promise to remove him. At some point, Pickett told Zeller: “You’re treating this like a store where the customer is always right. This is not right.” According to Pickett, Zeller responded “maybe you should go and clean some stores.” Zeller denies saying this. Pickett also testified that Zeller said: “[T]his [Sheridan] is their home. I mean nothing is going to change,” though Zeller could not recall at trial whether he actually made the last remark. Pickett then became upset and began to cry because she feared that her job was in jeopardy. She told Zeller that her children were depending on her and that she did not want to lose her job.
At that point, the meeting ended and Zeller went out into the hall to open the storage closet to give Pickett the vacuum cleaner. She was still in tears when he walked away. A few minutes later, Zeller called the receptionist to ask if she had seen Pickett. The receptionist said “no,” but called Zeller soon thereafter and said that Pickett had just left the building. The Sheridan employee handbook prohibits workers from walking off the premises while on the clock.
The next day, on June 29, 2006, Pickett called Zeller to clarify her employment status. She said that she understood it was wrong for her to have left the building, but that she did so only because she was upset. Appellee stated that she did not want to lose the job. Zeller responded by commenting “[y]ou did walk off the job,” though he testified that he meant the phrase as a question. Pickett in turn asked, “Well, have I been fired or not?” Zeller said he would check with Paynter and call Pickett back. After conferring with the vice president of operations, Zeller phoned appellee on June 30, 2006, and said that the two managers came to a conclusion that “it was best she part ways with the company.” At trial, Zeller testified that he believed that Pickett had abandoned her job; while he knew about her financial situation, Zeller did “not believe at that period of time it was in either of our interests for her to continue working at Sheridan.” Prior to June 28, 2006, Pickett had no infractions at work.
Pickett filed a discrimination claim with the Equal Employment Opportunity Commission (EEOC) on July 7, 2006. According to Zeller, around July 28, 2006, about a week after receiving notice of this claim, Sheridan or its attorneys offered to allow Pickett to return to her former employment. The offer was not conditioned on appellee dropping her legal claim, but she refused it. At trial, Pickett explained that she turned the offer down because it did not include back pay and because she was unsatisfied with Sheridan’s approach to reducing her potential exposure to further offensive behavior. Appellant repeated the offer on August 23, 2006, and again on September 25, 2006, but Pickett refused each time. Pickett finally accepted the offer on January 9, 2007, and returned to work on January 23, 2007. She continues to work at the Center.
During the trial, Pickett testified about the inconvenience, emotional suffering, and loss of enjoyment of life that she experienced as a result of the discharge. She held some odd jobs between June 30, 2006 and January 23, 2007, but could not find permanent employment despite contacting the Illinois Department of Employment Security for assistance. Her job search was hampered by the fact that she did not have a car (she moved to Zion so she could walk to work). As a result of unemployment Pickett was nearly evicted from her apartment could not pay her bills, and had to rely on charities for food, clothing, and Christmas gifts for her children. Her gas *439 and electricity were eventually turned off and her phone disconnected.
Pickett also testified that some years earlier, her fiance had been shot to death in a drive-by shooting on their son’s sixth birthday. Their residence then collapsed “and her family lost everything but the clothes” on their backs. Pickett explained that despite these hardships, she did not want to go on Public Aid because she could and wanted to work. During her period of unemployment, she felt badly when her children would see her crying and ask “when are you going to work?”, but did not seek medical attention for emotional distress. After Pickett returned to work, both the union representative and the Sheridan receptionist stopped talking to her. Other individuals continued to joke about the situation in a way that appellee found offensive.
Sheridan employs about 230 people at the Zion facility. Prior to Pickett’s termination, it had posted the requisite information about federal employment discrimination laws on its walls. It also supplied employees with a handbook detailing its own employment and anti-retaliation policies.
Pickett originally sued Sheridan for one count of sexual harassment and one count of retaliatory firing. Following discovery, defendant-appellant moved for summary judgment. The district court awarded Sheridan summary judgment on Pickett’s sexual harassment claim because the company promptly reacted to complaints in a way reasonably calculated to prevent recurrence of bad conduct. The court denied summary judgment on the retaliation claim because the parties still disagreed sharply about whether Pickett was fired for her inability to handle the harassment.
After a trial, the jury returned a verdict for plaintiff-appellee. It awarded $15,000 in compensatory damages and $50,000 in punitive damages. Sheridan moved for a new trial pursuant to Federal Rule of Civil Procedure 59(a), claiming that: (1) evidence of retaliation was insufficient to support the jury’s verdict; (2) that it could not be liable for retaliation as a matter of law because the harassment took place at the hands of third-party non-employees; (3) that the admission of evidence pertaining to details of the third-party conduct animating Pickett’s sexual harassment claim was erroneous and prejudicial; and (4) that statements by plaintiffs counsel about the minor impact an award of several thousand dollars would have on the defendant improperly influenced the jury. Judge Pallmeyer rejected each of these arguments. Sheridan also argued that Pickett did not provide evidence to support an award of compensatory damages and that the punitive damages award was both excessive and unsupported by law. The district court did not agree with these assertions either and denied remittitur. Instead, the district court awarded Pickett back pay in addition to the verdict amounts and permanently enjoined Sheridan from retaliating against her. Judge Pallmeyer also mandated that Sheridan remove all references to the lawsuit and Pickett’s prior complaints about sexual harassment from her employee file. Sheridan appeals.
II. Discussion
Appellant attacks the judgment of the district court primarily by reiterating claims it made in its Rule 59(a) motion for a new trial. Sheridan thus argues that (1) “reporting the behavior of third-party non-employees is not opposition directed at an employment practice of the employer” because third parties are not agents of the employer for Title VII purposes; (2) there was insufficient evidence to support the jury verdict that Pickett was fired because
*440
of her complaints and not because she walked off the job; (3) that plaintiffs counsel improperly asked the jury to “send a message” and invoked the conduct underlying the complaint even though summary judgment established that the incidents were not themselves actionable; (4) that “[pjlaintiff s damages evidence was insufficient to support anything more than a nominal damages award” because “she would not have had financial difficulties ... had she accepted” Sheridan’s offer to return in July; (5) that Sheridan could not be found to display reckless indifference or malice towards federally protected rights sufficient to support an award of punitive damages; and (6) that
Exxon Shipping Co. v. Baker,
- U.S. -,
A. Theory of Liability and Sufficiency of the Evidence
We review pure questions of law de novo.
Thomas v. GMAC,
At the outset, we remark that appellant expends significant energy developing a legal argument that is tangential to the matter before us. The parties agree that Pickett suffered sexual harassment at the hands of residents, and they also agree that the district court properly found that liability for the acts could not attach to Sheridan because the Center took prompt remedial steps. In its order granting partial summary judgment for appellant, the district court further remarked that the residents’ offensive conduct may have fallen short of the severity threshold necessary to state a claim of harassment against a nursing home.
See, e.g., Cain v. Blackwell,
Sheridan attempts to assemble these findings and assorted snippets of case law into a conclusion that because Pickett’s suffering stemmed from the actions of third parties that were not agents of Sheridan, Pickett’s complaints were not protected expression under 42 U.S.C. § 2000e-3(a). In the absence of such expression, appellant reasons, there could be no impermissible retaliatory firing' — only a dismissal not subject to Title VII scrutiny. It supports this conjecture with out-of-circuit cases explaining that “[cjomplaining about an entity’s ‘actions outside the ambit of an employment practice is unprotected by Title VII.’ ”
Bakhtiari v. Lutz,
So, while appellant asks us to conclude that “[t]he statutory language is unambiguous and, thus, should end the inquiry,” its attempt to demand that a plaintiff demonstrate actual employer liability for conduct that may motivate her complaint before the plaintiff could recover for a retaliatory firing based on such a complaint does not comport with existing Title VII law in this and other circuits. To prevail on a retaliatory firing theory at trial, an employee needs only to prove that an employer subjected her to an adverse employment action because she had engaged in a statutorily protected activity.
Gates v. Caterpillar, Inc.,
Besides being inapplicable, the limiting principle Sheridan seeks to evoke is invalid. Our prior decisions have repudiated the idea that sexual harassment is actionable only when committed by employees and have extended employer liability to some actions by “unaffiliated” third parties.
See Erickson v. Wis. Dep’t of Corr.,
Thus, the legal question before us is whether Pickett presented sufficient evidence to establish that Sheridan fired her in retaliation for protected conduct. “Title VII makes it unlawful for any employer to discriminate against an employee for opposing a practice made unlawful by the Act. To prove a case of retaliation, a plaintiff must show: (1) she engaged in statutorily protected expression; (2) she suffered an adverse action at the hands of her employer; and (3) there was a causal link between the two.”
Fine v. Ryan Int’l Airlines,
The case came down to a choice between trusting Zeller or Pickett. If the jury favored Zeller’s version of the events, it would have found that Pickett walked out on her job in violation of written policy after an entirely neutral conversation with her boss. As such, Sheridan would not be liable under Title VII because it fired the appellee for breaking the rules, not for protected expression. The trier of fact here chose to go the other way, but this *442 choice too was supported by the weight of the evidence. The jurors were entitled to believe Pickett’s testimony. Once they did so, they had to come up with an explanation for the remark “why don’t you go clean some stores,” as well as the generally tense atmosphere of June 27, 2006, meeting, at which Zeller himself testified to hearing Paynter suggest that appellee was attracting the unwelcome advances because she was pretty. Such behavior, coupled with remarks that nothing was going to change at Sheridan because the facility was the culprits’ home, could certainly be read by a reasonable jury to mean that the Center’s management found Pickett’s complaints to be annoying and wanted them to stop. Appellee’s testimony that she could never find staff to escort her into the rooms of problem residents bolsters this conclusion by depicting Sheridan as an employer increasingly reluctant to combat harassment. Finally, the continued presence of the resident responsible for the June 24 incident despite Paynter’s promise to remove him makes more sense in light of Pickett’s narrative, where Sheridan management became increasingly recalcitrant about looking for ways to protect Pickett from future harassment.
A finding that appellant was fed up with Pickett for impermissible reasons (frustration with the steady stream of Pickett’s protected requests to curtail what she believed to be sexual harassment) and was waiting for an excuse to get rid of her would also explain the peculiar developments on Tuesday, June 28, 2006. That morning, plaintiff-appellee quickly went from being ready to work (she asked Zeller to help her retrieve a vacuum cleaner) to tearfully pleading to hold on to her job (Zeller confirmed this much), all before walking out of the Center. The fact that Pickett was already under the impression that she lost her job prior to the occurrence of the event that appellant seeks to portray as the trigger for her termination could permissibly lead to the inference that Sheridan’s version of the events was not true. Finally, Zeller’s decision to confer with Paynter about the consequences of Pickett’s actions prior to telling appellee that “it is best she part ways” with the company could arouse suspicion in the mind of a reasonable juror about whether the sudden departure of an otherwise well-performing employee would lead to automatic termination. If it wouldn’t in other situations, one could conclude that here, appellant’s management acted intentionally to strip Pickett of her job.
Together, the above pieces of testimony and accompanying inferences adequately substantiate the conclusion that Sheridan actually fired appellee in retaliation for protected conduct. The evidence here may not be overwhelming, but neither is it porous enough for us to overturn a jury verdict and a subsequent denial of a motion for a new'trial. The trier of fact may infer bad intent even from ambiguous statements. Moreover, since Title VII cases often turn on conflicting testimony, we have consistently held that “circumstantial evidence that is relevant and probative on any of the elements of a direct case of retaliation may be admitted and, if proven to the satisfaction of the trier of fact, support a case of retaliation.”
Treadwell v. Office of Ill. Sec’y of State,
Sheridan argues that appellee improperly characterized its stated reasons for terminating the employment relationship as pretextual. Specifically, appellant cites an Eastern District of Texas case for the proposition that Title VII requires plaintiffs to establish that protected activity was a “but for” cause of the adverse employment action before they can recover for retaliatory firing.
See Beaumont v. Tex. Dep’t Of Criminal Justice,
Sheridan attempts to justify its position that Pickett could not have proven that she was fired in retaliation for her com
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plaints by pointing to statements like “an employee’s complaint of harassment does not immunize h[im] from being subsequently disciplined or terminated for workplace behavior.”
Bernier v. Morningstar, Inc.,
Similarly,
Paluck v. Gooding Rubber Co.,
In Heis’ memoranda, he made two allegations about Ms. Paluck’s behavior: that she had problems with attendance and tardiness, and that she spent too much time on personal phone calls. In Ms. Paluck’s response to Heis’ charges against her, she conceded that his first allegation was accurate, and she did not rebut his second allegation. In this court, she does not deny the truth of Heis’ allegations. Ms. Paluck’s filing of a discrimination complaint does not prevent her employer from issuing written charges against her when her conduct warranted disciplinary action. Because it is undisputed that Ms. Paluck’s actions justified disciplinary measures, we do not think a discriminatory motive reasonably may be inferred from Heis’ taking such measures. Thus, even if Mork did rely on Heis’ memoranda to terminate Ms. Paluck, no reasonable finder of fact could conclude that his decision to do so created a situation in which retaliatory motive caused Ms. Pa-luck’s dismissal.
Id. at 1011 (citations omitted).
Paluck shows that an inquiry into whether bad intent may be inferred for purposes of Title VII is inherently fact-dependent. Judge Pallmeyer carefully heeded such instructions in evaluating appellant’s motion for a new trial. As explained above, we agree that unlike the plaintiff in Paluck, Pickett presented enough evidence to persuade a reasonable jury that her complaints caused Sheridan to fire her. That case differs from the present matter in at least one important way: appellee here vigorously disputed that she violated Sheridan’s workplace *445 rules prior to being dismissed, whereas Paluck readily conceded as much. While appellee acknowledged that it was “wrong” for her to walk out of the Center on June 28, 2006, 1 she presented a compelling case that she had already been terminated by that point in time in her meeting with Zeller. Paluck does not dictate a result of the present litigation and the district court did not abuse its discretion when it declined to disturb the jury verdict.
B. Improper Statements of Counsel
Sheridan next argues that comments made by Pickett’s counsel were sufficiently prejudicial to warrant a new trial. Appellant presented this point in its Rule 59(a) motion to no avail, so we again review for abuse of discretion.
Emmel v. Coca-Cola Bottling Co.,
The allegedly problematic remarks here are actually quite benign. For example, Sheridan argues that plaintiffs counsel improperly appealed to the sympathy of the jury by referencing the underlying sexual harassment conduct that the district court previously held to be inactionable. The actual references were brief and only served to provide the jurors with a summary of the context in which appellant and appellee parted ways. The closing did not run afoul of Judge Pallmeyer’s ruling on a motion in limine; moreover, appellant did not contemporaneously object to the statements, forfeiting (and possibly waiving) its current position.
See United-States v. Olano,
The same goes for the statement “you’ve got to send some message to this employer that they shouldn’t do this kind of thing again.” The language is not prejudicial; Title VII, a statute designed to prevent retaliatory firings, allows plaintiffs to recover damages precisely to deter employers from repeating infractions in the future. Thus, cases like
Adams Laboratories, Inc. v. Jacobs Engineering Co.,
C. Compensatory Damages
Sheridan argues that Pickett was not entitled to damages because she lacked any medical evidence showing emotional distress and her claim that she ran out of money was premised only on her own testimony. We review an order refusing remittitur for abuse of discretion.
David v. Caterpillar, Inc.,
D. Punitive Damages
Sheridan concludes by arguing that “[t]his case comes nowhere near the class of employment discrimination cases in which punitive damages are appropriate” because the record contains no evidence of Sheridan’s malice or reckless indifference to federally protected rights. Instead, appellant claims it reasonably believed that it could terminate Pickett for walking out on her job, which would put it under the protective umbrella of
Kolstad v. American Dental Association, 527
U.S. 526, 537,
The district court examined only whether the punitive damages award is consistent with what the evidence would permit a rational jury to find.
See Alexander v. City of Milwaukee,
[T]he jury’s verdict for Pickett on her retaliation claim reflects that it did not believe Sheridan terminated Pickett for a legitimate reason. Moreover, the jury heard testimony that information on federal employment discrimination law was posted in Sheridan’s building, and was directed to Sheridan’s anti-retaliation policy. From this evidence, as well as the short time between notice to Sheridan of Pickett’s EEOC charge and Sheridan’s first offer of reinstatement, it was not unreasonable for the jury to conclude that Sheridan knew it might be retaliating against Pickett in violation of federal law when it decided to terminate her.
This reasoning falls within the spectrum of discretion allotted to the district court. Pickett did seem to be presenting some problems for Sheridan, so it is unsurprising that the Center would want to part ways with appellee. Moreover, appellant’s posting of the mandatory EEOC notice on its walls cannot alone act as sufficient foundation for an inference of bad intent. Holding otherwise would mean that every law-abiding employer would have the requisite mens rea for a punitive damages award.
On the other hand, appellant in this case was aware that Pickett’s complaints were likely to be protected expression under Title VII because it attempted to curtail the underlying harassment. As we explained above, the jury could have reasonably concluded that these attempts were the sole cause of the friction between Sheridan and Pickett, and that Sheridan was waiting for an opportune moment to push Pickett out.
See, e.g., Emmel,
Finally, appellant asks us to extend
Exxon Shipping Co. v. Baker,
— U.S. --,
III. Conclusion
For the foregoing reasons, we AFFIRM the district court’s denial of Sheridan’s motions for a new trial and remittitur.
Notes
. Pickett did not elaborate on why she perceived her actions to be problematic, and defense counsel did not press her on the issue. Thus, we cannot determine whether appellee was concerned that she was violating the Sheridan employee handbook rules, acting overly emotional at work, or perhaps not fighting harder to persuade Zeller to let her keep her job. A person’s actions can be "wrong” with respect to various base-lines, and the record before us leaves room for speculation about which was implicated most closely on June 28, 2006.
