Peterson v. H & R Block Tax Services, Inc.Peterson v. H & R Block Tax Services, Inc.
MEMORANDUM OPINION AND ORDER
This case centers on allegations that H & R Blоck defrauded its customers by inducing them to pay for tax-related services that Block knew they could not receive. In conjunction with its tax preparation business, Block offers something called a “Refund Anticipation Loan” (RAL), which provides the customer a relatively quick tax refund via a bank loan. Advertised as “Rapid Refund” the service was enticing to customers certain of an IRS IOU. But what Block allegedly failed to disclose to its customers is that individuals claiming an Earned Income Tax Credit (EITC) were ineligible for RAL. To crack down on EITC-associatеd fraud, the IRS held up returns claiming EITCs for weeks. Block allegedly knew that this would happen, but charged customers claiming EITCs for the RAL service anyway, scoring
This opinion addresses not the merits of these allegations, but rather whether they support litigating this case as a class action.
LEGAL STANDARDS
Peterson bears the burden of establishing that certification is appropriate under
ANALYSIS
1. Numerosity
The parties do not contest numerosity, and independent review shows that Peterson easily meets this requirement.
Normally, the court first addresses all four
A. Commonality
Block does not seriously contend that the class members share no common legal or factual issues. Instead, Block devotes most of its time to arguing that common issues do not predominate. We, too, decline to belabor commonality because it is easily met here. Courts have consistently found a common nucleus of operative facts when the defendants are alleged to have directed standardized conduct toward the putative class members, Chandler v. Southwest Jeep-Eagle, Inc.,
B. Predominance
Block argues, however, that these common issues are dwarfed by myriad individual circumstances that characterize the class members’ RAL transactions. Three factors purportedly differentiate the class members’ experiences: 1) the specific advertising and marketing promotions the class members might have seen or received; 2) other information to which they might have been exposed through discussions with friends and encounters with Block’s personnel; 3) the extent to which the class members may have read and understood documents disсlosing the possibility that the Bank would reduce their RALs by the amount of their EITCs, i e., differences in individual reliance upon any alleged misrepresentations. According to Block, proof of individual reliance is an especially significant issue in this case because it is necessary to establish violations of both RICO and the Illinois Consumer Fraud Act (ICFA). For these reasons, Block urges us to find that individual, not
1. Advertising and Oral Representations
First, with regard to points one and two, Block presents no evidence that any of these theoretical differences among class members actually exists See Arenson v. Whitehall Convalescent & Nursing Home, Inc.,
Second, assuming that the class membеrs were presented various ads, promotions and oral statements, none of these materials or statements forms the basis of the fraud alleged here. Rather, the claims in this case are premised on written misrepresentations contained in standard documents furnished to every class member — a situation that presents a “classic case for treatment as a class action.” Haroco, Inc.,
Block nevertheless argues that “[t]hree federаl district courts have already refused to certify classes in actions like this one challenging the RAL program offered to qualified Block customers.” Def. Br. at 10. All three cases are distinguishable on the predominance issue. In Buford v. H & R Block, Inc.,
2. Individual Reliance
Block ties its third point primarily to the RICO and ICFA counts, contending that issues of individual reliance predominate in these claims. For example, Block contends that class members who read and understood language in Block’s standard documents warning that the bank could reduce customers’ RALs by the amount of their EITCs cannot claim to have relied on misrepresentations about RAL availability.
First, individual reliаnce is not an element of either the ICFA or a RICO claim based on mail and wire fraud,
Second, assuming reliance were relevant in this case, it is well-established that individual issues of reliance do not thwart class actions. Riordan v. Smith Barney,
Third, courts will presume class members’ reliance when it is logical to do so or when the complaint’s allegations make reli-
Reliance is also apparent in this ease. Class members paid a significant fee ($51.50-$155.50) for the RAL service — but none of the class members was eligible for it. Instead of receiving money on an expedited basis, the class members were denied the largest portion of their refunds for several weeks because they had claimed an EITC. It is inconceivable that the class members would rationally choose to pay a fee for a service they knew was unavailable, especially given that their income was sufficiently low to qualify for an EITC. The only logical explanation for such behavior is that the class members relied on the RAL Fact Sheet’s representation that they could take advantage of RAL by paying the requisite fee.
In contrast, Block’s cited cases denying class certification were decided that way precisely because courts found that, in light of the allegations before them, reliance was not aрparent. For example, in Rosenstein v. CPC Int'l, Inc.,
In sum, all the class claims focus on Block’s uniform conduct in allegedly deceiving class members into paying for a service they couldn’t receive by way of standard documents presented to each member. Neither advertising, nor oral representations, nor issues of individual reliance destroy the predominance of this central issue. Should it later turn out that the class plaintiffs are demanding individual relief, we may revisit predominance. An order granting certification is always subject to modification if the facts adduced later do not support certification. See General Tel. Co. v. Falcon,
We next address
We reject Block’s argument that Peterson’s claims are atypical because she testified in her deposition that she did not read the RAL Fact Sheet’s warning about a possible reduction in her RAL, and that this bestows Block with an affirmative defense of non-reliance against Petеrson — a defense not available to other class members who did read the RAL Fact Sheet. As discussed above, individual reliance is not an issue in this case; as such, it cannot make Peterson an atypical class representative.
IV. Adequacy of Representation
A. Peterson’s Adequacy As a Class Representative
Because we hold that Peterson sаtisfies the typicality requirement, there is no need to address Block’s first point. As to the second point, class counsel have stipulated that they will advance the costs of class notice against recovery, relieving Peterson from having to do so herself PL Reply at 14. Rule 1.8(d)(2) of the Rules of Professional Conduct for the Northern District of Illinois permits an attorney representing an indigent client to pay litigation expenses on the client’s behalf The Seventh Circuit has likewise recognized the propriety of attorneys underwriting litigation costs. See Rand v. Monsanto Co.,
The cases Block cites do not undermine this authority. Eisen v. Carlisle & Jacque-lin,
Following Rand, we accept class counsel’s stipulation that they will advance the costs of class notice against recovery. Accordingly, Peterson’s inability to finance the cost of notice herself does not render her inadequate.
B. Adequacy of Class Counsel
In a footnote, Block cites cases in which class counsel have variously been held adequate and inadequate class counsel. This tells us nothing definitive about counsel’s abilities and we have been given no reason to question them in this ease. Indeed, class counsel have prosecuted numerous consumer class actions, including аctions before this Court, without incident We therefore find class counsel adequate.
With the adequacy of both the class representative and her attorneys intact, we conclude that
V.
Finally, in addition to the already-discussed predominance factor,
CONCLUSION
For the above reasons, Peterson’s motion for class certification is granted. The class will consist of all Illinois residents who werе presented with the RAL Fact Sheet, paid for Block’s RAL service, and claimed an EITC in the 1994 tax year or later.
Class counsel are directed to prepare and file a proposed notice, pursuant to
Notes
. In a contemporaneously issued order, we denied in part and granted in part Block’s motion to dismiss Peterson’s contract and fiduciary duty claims. Following that order, these claims remain: 1) Cоunt I for breach of contract; 2) Counts II and III under RICO; 3) Count IV under the Illinois Consumer Fraud and Deceptive Business Practices Act ("Illinois Consumer Fraud Act”), and 4) Count VI, a claim for restitution.
. This action was originally filed in state court. Although Peterson’s opening brief refers to state rules governing class certification, the parties’ subsequent briefs, filed after the case was removed to federal court, incorporate federal standards.
. The relevant facts were recounted in detail in the opinion addressing Block’s motion to dismiss. They are repeated here only to the extent necessary to resolve the class certification question.
. Differences in the extent to which class members read and understood Block's standard documents will not defeat certification on the contract claim because, under Illinois law, parties to a contract "cannot avoid their obligations under it by showing that [they] did not read what [the] signed.” Comprehensive Accounting Corp. v. Rudell,
. The circuits are not in agreement on this issue. In Pelletier v. Zweifel,
. In order to establish a RICO violation under
. The remaining cases Block cites are inapposite: in two of the decisions, the alleged fraud revolved around scores of varying oral and written misrepresentations, making it impossible to presume reliance on any one, see Eszlinger v. The Bradford Exchange, Ltd.,