OPINION OF THE COURT
This case concerns the circumstances under which a carrier may not avoid liability under the Carmack Amendment, 49 U.S.C. § 20(11), despite the consignee’s failure to timely file a written claim for damages as required by the bill of lading.
Appellant Perini-North River Associates (Perini) brought an action under a straight bill of lading to recover the repair costs of a crane damaged during shipment by defendant carriers on August 14,1972. 1 The carri *271 ers’ defense was that Perini had failed to give proper notice of loss or claim within nine months, as specified in the bill of lading:
As a condition precedent to recоvery, claims must be filed in writing with the receiving or delivering carrier . within nine months after delivery. . Where claims are not filed or suits are not instituted thereon in accordance with the foregoing provisions, no carrier hereunder shall be liable, and such claims will not be paid.
(Appendix to Appellant’s Brief at 54a).
Perini’s yard superintendent disсovered the damage on August 29, 1972, and requested a meeting with a Penn Central representative at which the crane could be examined and repair procedures discussed. (53a) Penn Central sent Luke O’Donnell, an “Over short and damage” clerk who examined damaged ears and sent vеrification reports to the railroad’s claim agents in Buffalo, New York. (23a) Normally, upon receipt of this written report, the Buffalo office would dispatch an investigator. (24a) O’Donnell would also forward two copies of his damage report to the consignee for use in prеparing its notice of claim. (33a, 35a) Meanwhile the claimant could proceed with repairs, since O’Donnell’s report would confirm the fact and repair cost of the damage. (82a)
On August 30, 1972, O’Donnell met with three Perini superintendents, Perini’s master mechanic in charge of equipment mаintenance, Perini’s executive and safety engineer, and a representative of the manufacturer of the crane. (54a, 81a) The district court found that O’Donnell told them Perini need not file a claim, since one had already been filed when the crane was reloaded after the accident. He was referring to a Freight Inspection Report prepared on August 15, 1972 by Penn Central employee E. R. Monto and mailed to the Freight Claims Office in Buffalo. 2 (26a, 57a) A copy of this report had also been sent to O’Donnell’s office in Weehawken prior to his inspection of the crane. (39a) When he returned from the Perini meeting, his superior told him he would not have to file his own report, but could verify Monto’s report with the Buffalo office by telephone. (28a, 83a)
This was not the only deviation from usual practice. After the various inspection reports were filed, Penn Central would on its own initiative send claim forms to the consignee of damaged goods. No forms were sent to Perini — nor was any mention made of the claim during subsequent unrelated transactions — until June 19, 1973, when Perini’s marine superintendent contacted the Buffalo office. In a memо accompanying the forms, Penn Central’s freight claims supervisor wrote that Perini’s case had previously been assigned a file number which should be used when Perini filed its claim. (58a) When Perini returned the completed form on June 27, 1973, slightly more than ten months after the date of delivery, Penn Central disallowеd the claim because it had been filed out of time.
Perini concedes that, absent special circumstances, a carrier’s liability for freight damage is conditioned on compliance with the filing deadline in the bill of lading. However, Perini argues that Penn Central’s actual knowledge оf the damage, its departure from normal claims procedure, and O’Donnell’s waiver of the filing requirement preclude the defense of untimeliness under the doctrine of estoppel. The trial court found that Perini knew a written claim was necessary, but neglected to file within nine months due tо reliance on *272 O’Donnell’s dispensation. (83a) The trial court also held that O’Donnell had neither actual nor apparent authority to waive the requirement, and Perini’s unquestioning reliance on his word was unjustified. (85a) Accordingly the district court concluded that since defendants were not estopped to raise Perini’s untimeliness, it furnished a complete defense. After a bench trial, the district court entered judgment for the defendants. Due to the peculiar facts in this case, we diságree.
The Supreme Court early held that the Carmack Amendment required some written claim, although the particular form was dictated by “practical exigency.”
St. Louis, Iron Mountain & Southern Railway v. Starbird,
the parties could not waive the terms of the contract under which the shipment was made pursuant to the Federal Act; nor could the carrier by its conduct give the shipper the right to ignore these terms which were applicable to that conduct and hold the carrier to a different responsibility from that fixed by the agreement made under the published tariffs and regulations. A different view would antagonize the plain policy of the Act and open the door to the very abuses at which the Act was аimed.
Blish Milling Co.,
This language has been interpreted as a flat rejection of estoppel in the context of a Carmack Amendment claim.
E. g., B. A. Walterman Co. v. Pennsylvania Railroad,
Courts followed the reasoning in
C & 0 Railway
by demanding compliance with the writing requirement unless the carrier’s conduct in some way induced the claimant’s failure to file. In
Lehigh Valley Railroad v. State of Russia,
In most cases dealing with an estoppel issue the claimant gave the carrier oral notice or legitimately assumed thе carrier already had actual knowledge of the problem. Often, plaintiffs did not plead inducement by the carrier, but argued unsuccessfully that oral notice or actual knowledge should suffice.
Baltimore & Ohio Railroad
*273
v. Leach,
It appears that the distinction between the two lines of attack on the writing requirement — estoppel and actual knowledge — eventually blurred.
See American Synthetic Rubber Corp. v. Louisville & Nashville Railroad,
it is undisputed that defendant and its agents were fully aware and cognizant of the existence of all the facts concerning the wreck and destruction of the carload of paper. In such a situation a formal notice by plаintiff to the defendant could not have accomplished anything more. Hence, we conclude that the carrier may not use the provisions of the bill of lading to shield itself from the liability imposed upon it by the statute and the common law . . . . To hold otherwise would not be construing the bill of lading “in a practical way.”
Id. at 182.
Hopper Paper
was considered a maverick decision, and only several cases followed its lead.
Loveless v. Universal Carloading & Distributing Co.,
The Carmack Amendment, which codifies the common law liability of a carrier, creates a federal right. Therefore the question whether a carrier’s conduct constitutes grounds for estoppel dispensing with the written claim requirement is a federal question.
St. Louis, Iron Mountain & Southern Railway v. Starbird,
The Carmack Amendment is part of the Interstate Commerce Act, which was primarily designed to prevent discrimination by carriers.
New York v. United States,
Assuming the filing requirement inures primarily to the carrier’s benеfit, we turn to the question whether Penn Central’s conduct in this case merits that protection. The district judge found that Perini failed to file because its representatives relied on a perceived waiver by O’Donnell. (83a) The judge also determined that O’Donnell had no actual authority to waivе the requirement and that appellant’s reliance on his apparent authority was unjustified. (84a-85a) On this basis the court entered judgment for the carriers.
In this case we need not consider whether O’Donnell’s representation, without more, would have sufficed to invoke the doctrine of еstoppel. 3 The record as a whole, however, establishes factors in addition to O’Donnell’s representation which make imposition of estoppel more compelling. 4 Penn Central’s unexplained departure from its normal practice of forwarding claim forms and copies of the damage report to the consignee would tend to reinforce O’Donnell’s purported waiver. Moreover, Penn Central’s agents did not mention Perini’s failure to file during the course of several unrelated transactions which occurred within nine months of the delivery of the crane. We do not suggest that it is the carrier’s duty to remind a consignee of its pending claim. In light of Perini’s “long and pleasant relationship” with Penn Central, however, it could reasonably interpret Penn Central’s silence as a confirmation of O’Donnell’s statement. (Transcript 7/22/76 at 6) When Perini’s agеnt finally pursued the claim with the Buffalo office, he was given the file number which had already been assigned to both the car and the claim. (58a) ICC regulations instruct the carrier to create a separate file only after a claim has been received. 49 C.F.R. § 1005.3(b) (1976).
As the trial judge found, Perini knew a written claim was necessary; Penn Central’s irregular conduct misled Perini to the belief that this case was an exception to the rule. Even if Penn Central did not intend to convey a misleading impression, an equitable approach to the problem militates against penalizing the cоnsignee for the carrier’s ambiguity.
The judgment of the district court will be reversed and the case remanded to the district court with directions to enter judgment for the plaintiff in the amount of its stipulated damages together with interest and costs, if appropriate.
Judge WEIS dissents on the ground that such cases as
Chesapeake & Ohio Ry. v. Martin,
Notes
. After Perini commenced the action in the Superior Court of New Jersey, thе C & O Railway petitioned for removal to the United States District Court for the District of New Jersey. 28 U.S.C. §§ 1332, 1441.
The C & O Railway was the initial carrier. Perini’s crane was sideswiped in the Penn Central Dewitt Yard approximately a week after Penn Central accepted the railcars at an interchange рoint in New York. Under 49 U.S.C. § 20(11), the originating carrier’s liability extends to any damage done to property in interstate commerce under a through bill of lading. The delivering carrier is equally liable.
Cincinnati, N. O. & Tex. Pac. Ry. v. Rankin,
. The Monto document was a Form 1204, which merely reports incident damage. At the top it is inscribed “NOTE: This document dоes not constitute a claim within meaning of Section 2(b) of Bill of Lading Contract.” (82a, 78a) At oral argument counsel for appellant disclosed that Perini’s representatives never saw Monto’s report.
This disclaimer complies with ICC regulations which provide that inspection reports аlone do not comply with minimum claim filing requirements. 49 C.F.R. § 1005.2(c) (1976). See
also Delphi Frosted Foods Corp. v. Illinois Cent. R.R.,
. Significantly at oral argument it was indicated that had it been the President of Penn Central who had informed Perini that no claim need be filed, no issue would have been raised by thе railroad concerning the timeliness of or necessity for Perini filing its claim.
. As previously indicated, our discussion in text makes it unnecessary for us to review the district court’s finding that O’Donnell had no apparent authority to make a valid waiver. At a minimum, we regard O’Donnell's representation as one factor among many which had the cumulative effect of misleading Perini.
