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Parker v. NutriSystem, Inc.
620 F.3d 274
3rd Cir.
2010
Check Treatment
Docket

*1 expert testimony agent in of an IRS case, pre- tax

complicated fraud affirmatively

venting Stadtmauer from ad-

mitting categories certain exhibits into during

evidence defense counsel’s cross- of Government

examination witnesses. reasons, affirm

For these the District judgment

Court’s conviction. PARKER, Individually E.

Adrian all behalf of others

similarly situated

v.

NUTRISYSTEM, INC. Wynn,

Deloris Administratrix of the Es- Parker;

tate of Adrian E. Donald J.

Wilson; Stephens, IV; Frank L. Mo- Thompson; Senya Saunders, Ap-

nica

pellants

(Pursuant 12(a), Rule P.) R.App.

Fed.

(Pursuant 43(a)(1), to Rule P.). R.App.

Fed.

No. 09-3545.

United States of Appeals, Court

Third Circuit.

Argued June 2010. Sept.

Filed:

Shanon J. (Argued), Carson Ellen T. Noteware, Berger & Montague, Philadel- PA, phia, Santillo, R. Andrew Peter D. Winebrake, Firm, The Winebrake Law Dresher, PA, Appellants. E. (Argued),

Sarah Bouchard Katherine Krause, Kenny, E. Jonathan S. Morgan, *2 PA, I. for Bockius, Philadelphia, & Lewis Appellee. A. (Ar- Frieden, Moskowitz Laura Paul L. undisputed. The in this case are facts of La- United States gued), NutriSystem weight a loss provider Solicitor, Washington, bor, of the Office It management products. and weight Curiae, Secretary La- DC, Amicus for prepackaged markets sells its meals bor. personal directly for use. Its to customers Goldstein, Demchak, A. Borgen, David product 28-day program. is a meal core CA, Dardarian, Oakland, Bailer, Borgen & NutriSystem offers several varieties Curiae, Employment National for Amicus plan depending meal on customers’ needs. A Association, De Apoyo Comité Lawyers 2008, NutriSystem plans offered Community Trabajadores Agrícolas, Los shipping, or auto- regular two methods of Clinic, Services, Labor Law Legal Cornell prices: regular ship, different a men’s Farmworkers, Juntos, National Friends of $371.50, $319.95; 28-day plan for or Employment Lawyers Guild Labor 28-day for regular plan meal women’s Center, Committee, Law Poverty Southern $293.72; $342.36, or men’s or women’s Center, Working Sugar The Law customers) (for 28-day plan silver older Legal Clinic. Hands $293.72; $342.36, or for or women’s diabetic-friendly 28-day plan for men’s SMITH, FISHER Before: $342.36, $293.72; or or and a women’s COWEN, Judges. Circuit $342.36, 28-day vegetarian men’s for method, the regular or Under $293.72. THE COURT OF OPINION ohly 28-day ship- the customer receives FISHER, Judge. request Circuit affirmatively ment and then must auto-ship shipments. additional Under an order of the appeal This arises from method, signs to receive up a customer Court, July District entered monthly shipments of food and automatic NutriSystem, Inc.’s Appellee granting by NutriSystem monthly on a charged summary (“NutriSystem”) motion to cancel permitted basis. are Customers past claims judgment Appellants’ month. auto-ship plan after the first payments based on violations overtime (“FLSA” typically place customers NutriSystem Act or Fair Labor Standards telephone the internet. “Act”), el their orders via seq.1 We U.S.C. NutriSys- are at a phone calls fielded the District Court must decide whether Horsham, Pennsylvania, tem call center correctly concluded approximately 230 sales as- employs em- which compensating its call-center method poli- NutriSystem a commission under sociates. Under ployees constituted cy, are from NutriSystem prohibited ex- sales associates the FLSA so that more than five minutes remaining idle for paying Appellants from overtime. empt below, awaiting while an inbound call. Before For the reasons articulated reached, an associate five-minute mark is Court that Nutri- agree with District call. originate must an outbound sales compensation plan qualified as a System’s generally people who ruling. These calls are and affirm its 43(a)(1). Wynn Procedure been substituted as lead 1. Deloris has pursuant Appellate plaintiff to Federal Rule filled out profiles company website plan, sation sales associates do not receive but place failed to an order or to custom- overtime compensation when are ers previously who placed orders but the flat rates for the sales made. There is whose credit cards were declined. change no to the flat rates when a sales *3 associate works forty more than

NutriSystem hours in sales associates are as- one week. signed to six different work shifts: 7:00 a.m. p.m., to 3:30 9:00 a.m. to p.m., 5:30

11:00 a.m. p.m., to 7:30 B. p.m. 1:30 to 10:00 p.m., p.m. a.m., 3:30 to 12:00 and 11:00 Parker, Adrian associate, former sales (the p.m. shift”). to 7:30 a.m. “overnight NutriSystem sued for violations 2007, January Since associates, sales ex- FLSA and the Pennsylvania Minimum cept working overnight shift, those Wage Act (“PMWA”), 43 Pa.Stat.Ann. permitted have been to work extra hours 333.101, § seq., et on behalf of himself and during a if week in preceding week similarly others situated (collectively “Ap- they exceeded average “sales dollars pellants”). Parker asserted his FLSA call,” per figure the company calculates claim as collective action under U.S.C. based on the revenue the sales associates 216(b) § and his PMWA claim as a class generate and the calls they make each action under Rule Federal of Civil Proce- week. dure 23. In March NutriSystem implement- In a July order, the District ed compensation scheme as- Court declined to exercise supplemental sociates at issue in this case. Under jurisdiction over Parker’s PMWA class ac- plan, sales associates greater receive the tion claim.2 On September 2008, the either hourly their pay or their flat-rate District Court conditionally granted Par- payments per sale for pay period. each ker’s motion to proceed as a collective The hourly rate is per $10 hour for the claims, action for his FLSA seventy- and forty first week, per hours per $15 eight plaintiffs opted in. hour for overtime. The flat rates sale are each 28-day program $18 sold via NutriSystem moved for summary judg- an incoming call during daytime hours, $25 against ment lead plaintiff Parker and the for each 28-day program sold on an incom- first four opt-in plaintiffs in the FLSA ing call during evening or hours, weekend collective action. NutriSystem informed for each $40 28-day program sold on the District Court it would move for sum- an outbound call or during the overnight mary judgment against the remaining shift. These flat rates do not vary based plaintiffs if the court found in its favor. on the cost of the meal plan to the consum- also Parker moved for summary judgment er. against NutriSystem. July On majority

The of the sales associates the District are granted Court compensated based on rates, these flat for summary motion judgment and denied their hourly earnings. Under the compen- Parker’s. Appellants argue that the District Court District regard Court's decision with abused its discretion declining to exercise jurisdiction its over state law claims. The supplemental jurisdiction over the state class District Court was free to decline to exercise action claims. Because we affirm the District supplemental jurisdiction because it "dis- grant Court’s summary judgment in favor all missed claims which original over it [had] of NutriSystem as to the federal claims jurisdiction.” 1367(c)(3). § 28 U.S.C. it, against we need not address the propriety for a timely ap- service establishment workweek notice

Appellants filed Secretary of Labor has filed speci- peal. applicable excess workweek Ap- support as amicus curiae therein, (1) brief regular pay rate of fied position. pellants’ in excess of such of one hourly the minimum rate one-half times II. under 206 of applicable him section jurisdiction had over The District Court title, more his than half pursuant to 28 claim Appellants’ FLSA representative peri- for a 216(b). We 1331 and 29 U.S.C. U.S.C. (not month) represents less than one od 28 U.S.C. appellate jurisdiction have commissions or services. *4 grant § 1291. We a district court’s review determining compensa- of proportion the summary Levy de v. judgment novo. of commissions, representing tion all earn- Co., 493, 544 501 Sterling Holding F.3d application the ings resulting from of (3d Cir.2008). Summary ap- is judgment rate bona fide commission shall be “if an- pleadings, depositions, the propriate goods deemed commissions on or ser- interrogatories, to and admissions swers regard vices whether the without affidavits, file, any, together the on with computed commissions exceed the draw genuine as to that there is no issue show guarantee. or moving par- that material fact and any of judgment as a matter ty is entitled to 207(i). employer § The 29 U.S.C. has 56(c). Fed.R.Civ.P. law.” demonstrating that eligible of it is burden exception. for the retail commission See III. Co., 290, Ky. Mitchell v. Fin. 359 U.S. 295- case dispute The in this centers (1959); 96, 756, 79 3 L.Ed.2d S.Ct. 815 NutriSystem’s of whether limited issue Inc., Dev., v. Human 233 Madison Res. for of its sales associ- compensating method (3d Cir.2000). 175, 183 F.3d goods on or represents ates “commissions Here, agree that under parties services,” on which turns whether 7(i), NutriSystem qualifies § as a retail of “earnings application from the result[] its sales and that associates’ fide commission rate.” 29 U.S.C. establishment a bona We conclude rate of is more than one and regular pay fide compensation plan establishes “bona wage; times the federal minimum one-half and is therefore a “com- commission rate” meaning is the question we face the FLSA. mission” under or services.” “commissions statute, interpreting “Tn the Court Background A. meaning plain first to looks the statute’s requires employers FLSA and, language statutory if the is clear employees their one and one-half pay inquiry to an unambiguous, comes any pay their rate of for regular times ” Co., Allstate Ins. end.’ v. N.J. Kaufman forty hours hours worked excess (3d Cir.2009) 144, (quoting F.3d 155 561 207(a). 29 The Act con week. U.S.C. Germain, 503 U.S. Nat’l Bank v. Conn. require exception tains an overtime 1146, 253-54, 249, 117 L.Ed.2d 112 S.Ct. or working in retail employees ments (1992)). statutory language 391 Where 7(i), the Section service establishments. court should not con- unambiguous, the exception,” is provides: “retail legislative statutory or histo- purpose sider to have employer No shall be deemed F.C.C., T, AT & Inc. v. 582 F.3d (a) ry. See by section violated this subsection (3d Cir.2009). 490, or 498 employee of a retail employing any 278 Further, determining language light statutory un- whether is ambi- guity Department examine we must statute

ambiguous, “read the in its (the “Department”) Labor’s various inter- ordinary natural sense.” Harvard Se- pretations statute to determine Liquidation cured Creditors Trust v. whether is entitled def- (3d Cir.2009). I.R.S., 444, F.3d 451 A 568 U.S.A., erence. Inc. v. Natu- See Chevron provision ambiguous where only is the dis- Council, Inc., 837, ral Res. 467 U.S. Def. “reasonably puted language susceptible 2778, (1984). 694 S.Ct. L.Ed.2d interpretations.” of different Dobrek v. “Interpretations such as those (3d Cir.2005). Phelan, 419 F.3d interpretations letters —like contained in The FLSA does not define the term statements, manuals, policy agency and en- plain meaning “commission.” The of the all guidelines, forcement of which lack the term, according Dictionary, Law Black’s force of law—do warrant Chevron- to an agent “[a] fee style deference.” Christensen v. Harris transaction, particular usu[ally] per- as a County, 529 U.S. 120 S.Ct. centage money received from the (2000). Rather, interpre- L.Ed.2d 621 Dictionary transaction.” Black’s Law 306 tations contained in opin- formats such as *5 (9th 7(i), however, ed. Section re- respect” ion letters are “entitled to based quires in a commission, order to on agency interpretation’s power be an to persuade. (citing Id. Skidmore v. paid employee fee to the must & be Swift Co., 161, 323 U.S. 65 S.Ct. 89 based on a “bona fide commission rate.” (We (1944) L.Ed. 124 consider “the thor- The “bona fide commission rate” language oughness interpretation’s] in [the evident imprecise capable and of ambiguity. consideration, the validity of interpre- [the Therefore, we plain language hold the of reasoning, interpretation’s] tation’s] [the 7(i) § not provide guidance does sufficient consistency with earlier later pro- and govern to application of the statute in nouncements, and all those factors which this case. Mechmet v. Four Seasons Cf. give interpretation] power [the to per- Ltd., Hotels, (7th 1173, 825 F.2d 1175 Cir. suade, lacking control.”)); power to see 1987) (finding that would not be “[i]t sensi- Co., also v. Packard Pittsburgh Transp. try ble to decide on to case the basis of [a] (3d Cir.2005). 246, 418 F.3d 253 In this dictionary meanings, or matter case, Department we examine the various common legal usages, of the word ‘commis- opinion letters addressing meaning of ”). sion.’ commission. Both to point sides court de- Because cannot unlock the meaning that, they claim, cisions support their in- plain of “commission” based on lan- terpretation the term of “commission” un- context, guage in this we consider legisla- der section tive history statutory and purpose. See In Appellants qualify submit that to as a re Lord Mut. Litig., Abbett Funds Fee 553 7(i), § commission under the fee to an (3d (“ 248, Cir.2009) F.3d 254 ‘Where the be must based on the final cost statutory language express does not Con- the consumer and that gress’s unequivocally, intent court tradi- therefore, plan, would qualify not as a tionally legislative history refers and commission because flat rate in atmosphere which the statute was consumer, are on the based not cost to the an enacted in attempt to determine the but on time both the the sale was consum- ”) congressional purpose.’ (quoting United mated it and whether was the result of an (3d Gregg, States v. F.3d incoming outgoing Depart- or call. The Cir.2000)). Appellants’ ment supports position and ar- workers for compensate def- overtime that we should afford Skidmore gues risk of accidents expressed workplace the increased its consistent view erence face from or overex- they might exhaustion qualify letters that to as various (7th Mechmet, 7(i) ertion. F.2d 1175-76 pay- of commission Cir.1987) (citing 75th H.R.Rep. No. of the “linked to the cost must be ment (1937); No. Cong., S.Rep. 1st Sess. to the product provided or services sold (1937)). 21.) Cong., 75th 1st Sess. Br. at (Dep’t Labor customer.” hand, asserts NutriSystem, on other Interpretations Labor C. as compensation qualifies that its scheme associates’ Department’s regulations specifical- because the sales 7(i): pay ly purpose across their com- elaborate pay periods, varies to the number of 7(i) was linked pensation to relieve an Section enacted worked, pro- the payments were hours employer obligation paying from the cost to portional to the consumer. overtime to certain em- a retail ployees of or service establish- Legislative History B. wholly greater part ment or in protect enacted the FLSA “to These em- Congress the basis commissions. ployees generally employed all covered workers from substandard are so- hours, ‘la oppressive working “big ticket” wages departments called parts conditions detrimental those of estab- [that are] bor establishments minimum standard of maintenance lishments where commission methods of health, efficiency used, living necessary for payment traditionally have been ” well-being furniture, Barren general typically dealing workers.’ those bed- *6 Inc., Sys., v. Ark.-Best 450 home Freight ding furnishings, tine floor cover- major 101 L.Ed.2d ing, draperies, S.Ct. musical appliances, U.S. (1981) 202(a)). instruments, television, (quoting radios 29 U.S.C. men’s shoes, designed clothing, wear, Act was “to ensure each women’s ready The to by corsets, insulation, receive covered the Act would home and various day’s pay day’s may fair for a fair work’ and custom home orders. There be ‘[a] protected segments retailing be ‘the evil of over would from other where the ” underpay.’ (quoting as well as Id. proportionate work amount of commission (1937) Cong. (message enough Rec. 4983 would great be Roosevelt)). employed segments employees President such Each exemption. to come within the legislative history The of the overtime examined, situation will be where such re- compensation provisions of the FLSA claimed, make certain exemption to purpose underlying them: veal a threefold employees exempt treated as from who, prevent perhaps workers out of to compensation overtime section are desperation, willing to work abnormal- 7(i) properly statutory are within away ly long taking jobs hours from from exclusion. hours, includ- prefer who shorter workers § 779.414. 29 C.F.R. members; (2) spread available ing union among larger Although Department a number workers has not de- work regulations,3 thereby unemployment; reduce fined “commission” in its regula- Labor’s A commission rate is not bona fide if 3. While commission, computing formula for the commissions they speci- not define do tions do fact, always employee, that the such fy a fide is not: what bona always amount almost earns the same fixed Wage Depart- and Hour Division of the Flat “paid regard fees without ment of attempted explain Labor has performed value of the service do not meaning of the term “commission” un- represent ‘commissions on or ser- der retail commission exception 7(i).” vices’ for of Sec[tion] through various letters. The fol- 21h04(c) Operations Handbook, Field lowing three letters are most relevant to Rather, ... employees paid a flat fee analysis. our “are compensated considered to be aon

First, piece Department opined that alarm rate basis and not on the basis of who compensated installers were system Commissions, commissions. pur- percentage price the sales based on poses 7(i), usually Sec[tion] denotes systems they alarm installed paid were percentage of the amount of paid monies However, a commission. installers who Moreover, out or received.” ... in- paid per were a flat fee installation were employees paid structional flat fee paid a commission and did not fall lesson or session taught appear likely to scope within the of section Dep’t of week, earn the same amount each con- Ltr., Op. (Apr. Labor 1996 WL 1031770 trary to the requirements of 29 C.F.R. Department’s letter does not § 779.416. elaborate on whether the installers who Id. percentage were price of the sales letter, In the third concerning automo- ability also had the upgrades sell bile painters, detailers and Depart- systems on-site, alarm thereby increasing ment relied on the same above-quoted by their commissions increasing the cost to passage from the Wage and Hour Field the consumer. Put differently, it is un- Operations Handbook to determine the clear from the letter whether these instal- definition of commission. can lers be considered “in sales.” The (June 2006 WL 4512957 Department based its determination of 2006). The and painters detailers in this what solely “commission” on the fact letter were according many to how that one method was based vehicles serviced each week. Each percentage on a of cost to the consumer *7 vehicle assigned predetermined was a and the other was a flat rate with no “flag connection to number of the cost to the hours” based on consumer. the em- ployer’s expectation long job of how the In a second letter concerning health club would take complete. Each detailer or employees, instructional Department the painter assigned was “flag a rate” pay of unable to reach an because the based on experience his or her exper- and employees- membership sales associates — tise. The painters detailers and paid were personal appeared to be trainers — by multiplying their flag by rate compensated flag the under more than one method. serviced, hours for each vehicle re- WL 3308624 (Nov. gardless The Department long actually did it offer how took them employer following guidance: complete job. a system, Under this (as compensation earnings each workweek expressed tire which is in terms of would be computed the case where percentage a of the sales which the estab- equal commissions seldom or department never or ex- always lishment or can be ex- ceed the guarantee). amount of the draw pected or only slight to make with a addition example

Another of a wages commission upon greatly to his based reduced which would not be considered percentage applied as bona fide to the sales above the is one in expected which the quota. receives a regular payment constituting nearly 779.416(c). en- his 29 C.F.R. (2) rap- job by hours for the the ratio of the encouraged were work employees varied efficiently, pay and their idly and actual hours worked to team member’s letter, to week. In its from week team, by the the total hours worked payment concluded that (not by wage, then booked was a commission because arrangement worked) hour, actually based on the skill payment appears to be “the amount of quality of the individual team mem- per- the value of the service related to ber. formed.” Id. at Id. Law D. Relevant Case system considering whether weighed This Court has system compensation was a commission qualifies as a commission question of what statute, meaning Judge within the of the meaning Decisions on the Posner, Circuit, writing for the Seventh under the retail commission “commission” stated: are, fact, sparse. Klinedinst exception essence of a commission is that it [t]he Invs., Inc., 1251, 1254 260 F.3d v. Swift sales, compensation on for exam- bases Cir.2001) (11th (noting meaning that the of the ple percentage price, as “is an that finds little commission issue when a real estate broker receives as his sparse from the case law and illumination percentage price regu vague references statutes property he brokers is sold. which lations.”). to be deci appear There do not likely Although his income is to be influ- from other circuits that have consid sions by enced the number of hours a week compensating call center ered whether works, unlikely that he the relation is payments quali with flat rate employees bona fide commissions under regular fies as one. In one week be business limit Of the exception. retail slow; may may he make be no sales and issue, find the ed case law on this thus have no income for that week. The following case most instructive. may pick up by next week business working may overtime that week he be Centers, Sterling

In Yi v. Collision (7th Cir.2007), up the defendants able to make the income he lost F.3d 505 plaintiff auto mechanics under the previous of slack because business following scheme: year week. Over a his hours of work Sterling] calculates the num- may regular

[Defendant be similar to those of hour- normally to do a required ber of hours ly employees. So he had to be (these given type repair are called overtime, his annual income would be *8 hours”) multiplies “booked higher though than theirs even he hadn’t by figure. product number a dollar The worked more hours over the course of multiplication price the of this labor year the than had. We take this to repair Sterling to the the customer. be the rationale for the commission ex- price material costs to the labor to adds emption pro- from the FLSA’s overtime up price. with a final A team of come vision. job. the assigned mechanics is then at Seventh noted that Id. 508. The Circuit team track of keeps Each member the a commission can be based on the full job. the hours he works on the When only or service or on price good of the sold completed it’s and the hours of the team part price, example price of the for the up, Sterling members are added deter- goes good the into the or ser- labor compensation by mines each member’s in con- the number of booked vice. Id. at 509-10. The court Yi multiplying 282 letter, compensation plan however, that the at issue the instant That

eluded case. did formally express opinion was indeed a commission under an compensation scheme because of lack the E. Compensation provided by of information employer. 7(i) Plan and Section Rather, broad, provided only the letter general guidance by citing to the Depart- 1. Skidmore Deference Wage ment’s and Hour Operations Field Department argues The that we should Handbook. afford Skidmore deference to the consis- (Nov. WL 3308624 This broad expressed opinion tent view in its various guidance, which applied was not to the qualify letters that to as a for commission letter, in insufficiently facts “thor- 7(i), purposes payment must be ough” persuade us that a product “linked to the cost of the sold or vary must based on the end cost to con- provided (Dep’t services to the customer.” Further, guidance sumers. the letter’s 21.) Br. at differently, Labor Put explicitly require does not that an increase commission, qualify as an increase in the in the cost to the consumer in result an cost to the consumer must result in a in paid increase the commission to the corresponding increase to the amount of requirement the Depart- —the (See payment made to the employee. urges Rather, ment adopt. us to it states (“Had, instance, id. at NutriSystem for that “flat paid regard fees without to the utilized fixed that varied accord- performed value of the service rep- do not ing to the differences in the cost to the resent commissions on or services customer, this would have constituted a 7(i),” purposes Sec[tion] “Com- 7(i).”).) commission under section missions, 7(1), of Sec[tion] Although Department may have usually a percentage denote[ ] of the “specialized experience” more than we do amount of paid monies out or received.” day-to-day administration of the (internal Id. quotations and citations omit- FLSA, we do not opinion find that ted) (emphasis original). This lack of a provide letters at issue here sufficiently consistent definition of commission further thorough reasoning, consistency, or factual weighs against persuasiveness similarities to the instant case to warrant Department’s opinion letters. See Skid- Skidmore, deference. See at U.S. more, U.S. 65 S.Ct. 161. 65 S.Ct. 161. Unlike the compensation plans of the performed by work NutriSys- letters, NutriSystem’s payments to tem sales distinguishable associates is employees are prefer- based consumer from the alarm installer who was ability ence and the of the sales associate per flat fee installation. There is no indi- persuade purchase customer to a meal cation in Department’s letter that the plan. Unlike the alarm installer who is alarm installer paid a flat fee responsi- was installation, a flat fee the number alarm; rather, ble for selling the he or she of calls the sales associate plays makes no only “delivering” product part in determining the number of addi- Nothing consumer. suggests the letter tional payments he receives. The number *9 that there was an opportunity for the in- of only calls increases an associate’s staller to increase the employ- sales of his making chances of a receiving sale and the er. Rather, additional payment. the external argument,

At Department pointed the ability factors of pref- sales and customer employee the health club being erence, letter as which present are not in De- the factually closest and partment’s most instructive to supra, letters discussed made to an based payments asso- rate NutriSystem’s sales whether dictate employee’s proportionally that sales are on compensa- are the additional ciates charges passed to the on to the related tion. consumer, payments can be considered sum, Department’s not find we do pur- fide commission rate for the a bona opinion letters factually distinguishable 7(i). § poses of sufficiently guidance general and broad First, agree we the District with Court to warrant defer- thorough or consistent NutriSystem’s that the made to See id. ence this case. sufficiently are proportion- sales associates Percentage of Cost to Consumer 2. qualify al to the cost to the consumer to as 7(i). See, e.g., commission under section Further, that adopt a test we decline Yi, 508; Dep’t Op. 480 F.3d at of Labor 7(i), commission, § under to be requires a (June Ltr., WL percentage a of the end strictly based on only a There is small difference between the various to the consumer. While cost the absolute dollar value of the three flat- that a supra suggest definitions discussed ($18.00, paid to rate fees sales associates per- calculated as a typically commission is $40.00). $25.00, and The variance in the example real centage price of sales —for percentage flat-rate fee as the cost to of a house’s broker receives 10% estate consumer, 14%, ranges which from salesmen receives 20% 5%— price paint sale relatively Appendix is also small. See I. of his sales—both relatively support small differences These recognized that other courts have proportionality that proposition relationship is not a re- percentage strict to the consumer exists in this case. cost a commission scheme under quirement for example offered an The District Court § See defining proportionality, which we find (Nov. 2005) (“Commis- WL 3308624 helpful: “proportionality would not exist 7(i), sions, usual- of Sec[tion] an the same dollar employee were (emphasis add- ly percentage.”) denotes a selling ring as a amount $10 Therefore, ed); Yi, at 480 F.3d 508. $1,000,000 ring.” plainly This is not the not calcu- NutriSystem’s plan fact that is here, case as the differences the costs of strictly percentage price as a of sale lated small, plans relatively the meal are with disqualify being it from a commis- does plans costing four of the five meal 7(i).4 sion same, plan slightly The men’s $342.36. $371.50, Proportionality and Sales it expensive, more because con- food. Customers can receive a tains more persuade A number of factors us products by on all five select- discount $50 compensation plan es ing auto-ship option.5 fide commission rate” tablishes a “bona Second, NutriSys- it persuasive and is therefore a “commission” under sales,” plan flat- “bases conclude that when the tem’s FLSA. We whole, precisely Department’s regulations provide but rather is tied 4. The own make as each sales associate guidance on what is not a bona fide commis- number 779.416(c). NutriSys- plan. closes. sion 29 C.F.R. plan either of the tem’s does not fall into argument dealing examples given regulation, and neither 5. There was discussion in that We, proportionality. Department argue with the boundaries of Appellants that it nor Court, vary need not define the NutriSystem’s employees' pay can like the District does. proportionality limits of here as are greatly pay periods and the is not outer across NutriSystem expects to that it exists in this case. on the sales satisfied based *10 just Judge regular shipping only described Yi. 480 method but a as Posner $22.04 auto-ship commission under the method. plan, F.3d at 510. a flat rate Under NutriSystem auto-ship offers the method a fee is not unless sales associate company at a discount because the believes flat a rate completes sale. end, shipping gen- method will payment to both the time the sale is is tied the company greater erate revenue. A on an incom- made and whether it is based associate, however, prefer sales would to call, being rather than ing outgoing plan sell consumer meal under the percentage of the cost to the consumer. regular shipping method because the asso- payment based on The amount of the large ciate receives a commission. Nutri- NutriSystem receiving the value from System’s plan eliminates this disincentive the sales associates’ work. Under this by providing associates with a flat rate an plan, NutriSystem creates incentive for directly commission not tied to the end actively making sales associates to be out- cost to consumers. going calls and to work less desirable Finally, NutriSystem’s plan not of- does hours, allowing NutriSystem oper- thus fend the of the FLSA and the peak efficiency ate at around the clock. provisions overtime supra discussed The sales associates’ is also Mechmet, 1175-76, Yi, 825 F.2d at worked,” “decoupled from actual time First, at Appellants’ F.3d income characteristic both the Seventh Circuit and years they in the at NutriSystem worked identified as a hallmark of $40,000 ranged approximately from to over 509; “how work.” commissions Id. see $80,000, not thus were the lower- 2005 WL 3308624 type employees income contemplated to be (Nov. 2005) (“The whole premise be- protected by provisions. the overtime earning hind a commission is that Second, Nuti’iSystem employees must amount of sales would increase the rate of achieve certain goals to work hours (internal omitted). pay.”) citation beyond eight-hour their scheduled shifts. Third, policy standpoint from a it is Forcing NutriSystem to pay overtime is NutriSystem reasonable to permit to offer unlikely to hiring induce the of additional different depending commissions only sales associates because the sales as- time of the sale and whether the sale was working forty sociates an excess hours incoming the result of an or outgoing call. per week are the top sales associates. encourages This sales staff to take unde- Third, high-performing call center workers sirable shifts and to work harder close a week, could forty work more than hours outgoing sale on calls. Additionally, Nu- the health risks or accidents can occur triSystem offers various sales pro- fatigue due to from long gener- hours are motions, including auto-ship program. ally present not for call center employees NutriSystem Had pure- based commission laborers, compared as to manual and thus ly percentage as a of the cost of the premium the overtime needed to consumers, it would have created a di- compensate an danger increase in from sincentive for a sales associate to encour- working when tired.

age advantage consumers to take IV.

discounts that result from auto-ship example, NutriSystem method. For had reasons, foregoing For the af- we will declared a 7% products commission on all firm the District grant summary Court’s sold, a sales associate would earn a judgment NutriSystem $26.01 denial of commission on a summary judgment men’s under the Appellants. *11 a commis-

COWEN, view that order constitute Judge, dissenting. Circuit 7(1), purposes of the amount of sion for afford majority, I would Unlike to the must Department’s deference Skidmore *12 exemption, paid instructors a flat fee proportionally related to the amount be per Because Nutri- lesson would not because fees charged “[f]lat to the customer. requisite paid regard without to the value of the System failed to demonstrate compensation plan performed represent can- service do not ‘com- proportionality, its missions on or services’ for purposes considered a bona fide commission be 7(1).” 7(1). Ltr., Dep’t Op. § of of Labor [§ ] under (internal (Nov. 2005) 14, 2005 WL 3308624 majority recognizes, Depart- As the omitted). quotation marks and citations opinion several ment has issued letters letter, opinion In that concerning scope of the retail commis- that, general, “employ- went on to state view, exemption. majority’s sion paid ees a flat fee are considered to be opinion “provide letters fail to suffi- these compensated piece on a rate basis and not reasoning, consistency, ciently thorough of basis commissions. Commis- factual similarities to the instant case to sions, 7(1), usually of [§ ] Maj. warrant Typescript Op. deference.” percentage denotes a of the amount of view, disagree, my I as in paid monies out or received.” Id. opinion clearly Depart- letters reflect the that, letter, In the ment’s consistent view order to be third the DOL determined 7(1), § painters considered a commission under that automobile detailers and who degree proportionality there must be a were under the flag-rate method were subject to payment employee exemption between the an re- the commission be- passed flag ceives and the costs down to the cause the employer hours that the set job customer. for each corresponded to the labor ultimately hours charged to the customer. instance, 3, 1996, For in the letter April Ltr., Dep’t Op. of Labor WL installers, concerning system alarm (June 2006). 29, that, Department explained if the instal- compensated per- lers “were be on a Insofar as these express letters centage price of the sales of the alarm the Department’s consistent and reason- systems 7(1) § position requires s]uch method of able a pro- installed!] payment payment portional would constitute relationship employee between basis;” commission costs, but the installers and customer I would “paid installation, were a flat per fee afford them a respect” [the “measure of Department] would not consider such a Skidmore.1 See Fed. Express Corp. v. payment to be a payment.” 552 U.S. 128 S.Ct. Holowecki (2008). Dep’t 1147, 1996 WL 1031770 170 L.Ed.2d 10 (Apr. declining After to defer Depart- Similarly, in subsequent 7(1), its letter about interpretation majori- ment’s health employees, ty club instructional adopts nonetheless a definition that is that, Department made clear while Department’s instruc- consistent with the ap- percentage tors who were proach, holding that “when the flat-rate qualify club’s revenue lesson would for payments made to an based on 779.413(a)(4) (describ- salespeople 1. See also 29 predetermined per- C.F.R. based aon ing sales”); "[sjlraight centage per- commission” as "a flat Dept’ of the value of U.S. Labor, centage employee] Glossary Currently on each dollar of sales Wage [the Used makes”); Labor, Terms, Glossary U.S. (defining Bulletin No. at 4 Terms, Wage earnings” Current "compensation Industrial Relations & "commission as (1965) (defining personnel percentage Bulletin No. at 15 sales based on a of val- sales”). earnings” "[c]ompensation "commission as ue of are proportionally employee’s EQUAL EMPLOYMENT charges passed on to the related to the COMMISSION, consumer, can be considered OPPORTUNITY Appellant for the pur- fide commission rate a bona *13 7(1).” Maj. Typescript Op. poses of v. that majority then concludes 283. KRONOS INCORPORATED. plan meets NutriSystem’s compensation made payments this definition because No. 09-3219. “sufficiently pro- associates are to its sales of Appeals, United States Court to the consumer. Id. portional” to the cost Third Circuit. majority’s object I do not While 7(1) requires propor- contention Argued Feb. 2010. relationship between com- tional Sept. Filed: costs, I and customer cannot pensation NutriSystem has demonstrated agree that proportional relationship here.

such undisputed

It vary price depending on the plans

meal the customer

type plan of meal chooses length of the customer’s commit-

and the that the undisputed

ment. It is likewise associate does

flat-rate fee vary type depending length chooses or the of the cus-

customer NutriSystem clearly

tomer’s commitment. not demonstrated that the flat-rate

has related to the cost proportionally

fees are plain-

to the customer. While neither the Department suggests nor the that a

tiffs per-

commission must be based on strict consumer,

centage of the end cost payments

the flat-rate this case do not

correspond at all with the end cost to the Rather, the flat-rate

consumer.

are based on the time the sale is made and incoming it from an

whether results NutriSystem

outgoing call. The fact that portray math to its flat-rate perform

can percentages

fees as of customer costs does the fees into commissions.

not transform agree

Therefore I am unable to with the

majority and would reverse and remand proceedings.

for further

Case Details

Case Name: Parker v. NutriSystem, Inc.
Court Name: Court of Appeals for the Third Circuit
Date Published: Sep 7, 2010
Citation: 620 F.3d 274
Docket Number: 09-3545
Court Abbreviation: 3rd Cir.
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