Fourteen previously unrepresented PSA 1 employees were added to an existing bargaining unit after the Regional Director 2 certified them as a proper addition to the unit. To obtain judicial review of the unit determination, the employer refused to bargain. 3
Unfair labor practice charges were filed. The Board found the unit was proper and that therefore PSA had violated §§ 8(a)(1) and (5) of the National Labor Relations Act (the Act), 29 U.S.C. §§ 158(a)(1) & (5), when it refused to bargain. Cross petitions for review and enforcement followed. This court has jurisdiction to review the unit determination and the unfair labor practices. 29 U.S.C. §§ 160(e) & (f).
As the parties have recognized, if the unit determination is upheld, the Board’s Order should be enforced. 4 We find the unit determination was improper and deny enforcement.
I. PROCEEDINGS BELOW
Teamsters Local 2707 (the Union) petitioned the Board for certification as bargaining representative for 22 clericals employed at two PSA facilities. The Union sought to represent them as a distinct unit *1036 or, alternatively, to add them to the production unit 5 already represented by the Union.
Representation hearings were held to determine the appropriate unit. At the hearings, PSA presented evidence to support its contention that these employees should be grouped in a unit with all the office cleri-cals employed at the two facilities. PSA’s office clericals are not unionized.
The Regional Director ordered that an election be had among 14 of the 22 proposed unit members. 6 According to the Order of Election, if the employees voted in favor of the Union’s representation, they were to be comprised in the production unit. If the employees voted against the Union’s representation, they were to remain outside the production unit. Thus, the unit determination was a function of employee choice, but the employees could not choose to be represented as a separate unit.
The employees voted 11 to 2 to be represented by the Union and perforce to join the existing unit.
II. FACTS
The main office building at PSA’s San Diego headquarters is utilized as follows:
first floor: aircraft maintenance hangar; shipping and receiving stockroom; foreman’s office;
second floor: parts stockroom; upholstery shop; storage area; lunchroom; dispensary; and offices for personnel, maintenance, planning and records, purchasing and invoice control, engineering and finance, and avionics;
third floor: executive and administrative offices; computer room; office storeroom; and offices for sales, accounting, mail, public relations and keypunching.
Most of the production workers in the existing unit work on the first floor. Most of the office clericals, a group numbering approximately 100, work on the third floor; some work on the second floor, and a few work in different buildings. Ten of the fourteen disputed employees work on the second floor; 7 the other four work fifteen miles away at PSA’s facility on Consolidated Way.
At the Consolidated Way facility, there are two floors:
first floor: engine overhaul area; administrative offices; stockroom;
second floor: inspection and records department; and offices for administrative functions, purchasing, clericals, and engineering personnel.
One hundred eighty employees work here; only a few are office clericals. The four disputed employees are evenly divided between the first and second floors.
PSA contends the evidence shows the disputed employees have much more in common with office clericals than they have in common with production employees. The Board contends the evidence shows the disputed employees are plant clericals and belong in the production unit, in accordance with established Board policy. The evidence may be summarized as follows:
1. all clericals 8 work the same eight-hour day, five days per week; production employees’ work week consists of four ten-hour days;
2. production workers are uniformed, clericals are not;
3. all clericals are compensated under the same wage and benefit scheme; production workers are compensated under a different pay scheme, according to the collective bargaining agreement;
*1037 4. wages for production workers are much higher than wages for clerical workers;
5. all clericals are hired as general cler-icals and then assigned a particular job;
6. the disputed employees work at desks in an office atmosphere, but are physically segregated from office clericals;
7. there is almost no interchange between office clericals and the disputed employees; there is some interchange between production workers and the disputed employees;
8. some of the disputed employees are supervised by accounting and finance personnel; some are supervised by production personnel;
9. similarly, some disputed employees are in the accounting and finance department; some are in the production department;
10. considered as a group, the disputed employees spend ten to fifteen percent of their time in contact with production employees, mostly by telephone; contact with office clericals is negligible;
11. use of secretarial skills is limited, but the bulk of the skills used (e. g., keypunching, handposting, typing, filing) are more closely related to clerical skills than they are to skills used in most production work;
12. the work performed by the disputed employees relates equally to the production and accounting departments: they compile, correlate, and record, often in final form, information concerning inventory, equipment, shippings, etc.; and
13. once recorded, the information is used primarily by the accounting department.
III. APPLICABLE LAW
The Act provides that the Board shall designate an appropriate unit for bargaining to secure employees the fullest freedom in exercising their rights. 29 U.S.C. § 159(b). As in other situations,
9
the Board balances individual freedom against the need for efficiency and stability in bargaining when determining an appropriate unit.
See, e. g., Allied Chemical & Alkali Workers, Local Union 1 v. Pittsburgh Plate Glass Co.,
The Act provides that the Board’s findings of fact are conclusive if supported by “substantial evidence on the record considered as a whole.” 29 U.S.C. 160(f). But the factual disputes here are minimal; the legal conclusions to be drawn from the evidence are the heart of the controversy.
NLRB v. Kostel Corp.,
In determining whether a unit is appropriate, the Board considers:
1. similarity in skills, interests, duties, and working conditions;
2. functional integration of the plant, including interchange and contact among the employees;
3. the employer’s organizational and supervisory structure;
4. the employees’ desires;
5. bargaining history; and
6. the extent of union organization among the employees.
See Pittsburgh Plate Glass Co. v. NLRB,
Unit determinations are peculiarly dependent on slight variations of fact: thus, rigid rules are impossible to administer.
See NLRB v. Mar Salle, Inc.,
[H] Nonetheless, based on its practical experience over the years, the Board has adopted several general rules germane to the issues before us:
1. Office clericals will not be joined with either plant clericals or production workers in a single unit because the requisite community of interest is lacking. Swift & Co.,119 N.L.R.B. 1556 (1958) (notes exception for “unusual circumstances”); The Kroger Co.,204 N.L.R.B. 1055 (1973).
2. Plant clericals can constitute an appropriate unit by themselves. Plak-ington Packing Co.,116 N.L.R.B. 1225 (1956); see The Rudolph Wurlitzer Co.,117 N.L.R.B. 6 (1957).
3. Plant clericals share a community of interests with production workers such that together they constitute an appropriate unit. Goodman Mfg. Co.,58 N.L.R.B. 531 (1944); Emsco Derrick & Equipment Co.,72 N.L.R.B. 378 (1947); Art Metal Construction Co.,75 N.L.R.B. 80 (1947).
4. When one of the unions seeking to represent the plant clericals already represents the employer’s production workers, the plant clericals shall be allowed an election. If the plant cler-icals choose the union that already represents the production workers, the plant clericals will be added to the existing unit. 10 Foster Wheeler *1039 Corp.,94 N.L.R.B. 211 (1951); see J. R. Reeve & A. Teichert & Sons, Inc.,89 N.L.R.B. 54 (1950).
These general rules 11 are premised on the fact that normally there will be a distinct difference between office clericals and plant clericals. See General Counsel, N.L. R.B., Outline of Law and Procedure in Representation Cases 250-53 (June 1974).
Although the premise is somewhat at odds with the Board’s view that each case must be decided ad hoc, 12 we believe in most cases the general rules can be a worthwhile guide for employer and union alike. Yet in close cases where the difference is indistinct, the general rules cannot be rigidly applied without serious risk of error.
It is the fourth rule — that plant clericals will automatically be added to the existing unit if the same union representative is chosen — which is most troubling. The rule apparently had its genesis outside the plant clerical context. See, e.
g., Armour & Co.,
The initial decisions applying this policy to other employee groups rely on the community of interests doctrine and the Board’s practical judgment. A few decisions, handed down sometime after the policy was first applied to plant clericals, simply reiterate that again it is the Board’s practical judgment that such joinder is in the best interests of all the parties when plant clericals choose the same union.
E. g., Fisher Controls Co.,
Often, where the Board fails to provide a rationale for its adoption of a rule, or for its decision in a case, the proper course for a reviewing court is to order a remand for explication by the Board of its reasons. See
NLRB v. Weingarten, Inc.,
*1040 IV. ANALYSIS
When applying the foregoing general rules, a two-step process must be followed. First, a definition of plant clericals, consistent with the Act’s policies, must be derived. Second, it must be determined whether these employees fit the definition. In the briefs, both parties focus on the second step. The definitional step is omitted. 14
In reviewing the Board’s determination, we focus the issue more precisely by simply asking: Do these employees share a sufficient community of interest with production workers to justify a single unit. 15 To answer this question, we apply the criteria developed by the Board. First, however, we review the Board’s prior decisions.
A. Existing Precedent
Each party asserts that precedent supports its position. Although each unit determination is unique, we find court and Board decisions dealing with similar fact patterns are more easily reconciled with the employer’s position. An affirmance of this unit determination would represent a definite, albeit small, extension of the case law to date.
We recognize that perfect consistency cannot be demanded when numerous decisions covering diverse facts are spread over four decades. Yet when a general rule is distilled from the reported decisions, the deficiencies in the instant determination, as contrasted with existing precedent, become apparent.
The general rule may be stated:
“When clerical employees work in a place which is separate and apart from that of office clerical employees, which place is located in the plant area, where they perform duties related to production, and have substantially the same working hours and fringe benefits as the production and maintenance employees, they are regarded as plant clericals, and normally included in the production and maintenance units, even if they are compensated and supervised on the same basis as office clerical employees.”
J. Jenkins, Labor Law 377 (1948). Here the disputed employees (1) are not located in the plant area, (2) perform duties only distantly related to production, and (3) have substantially different working hours and fringe benefits. A few illustrative examples follow.
In
Container Research Corp.,
*1041
Many cases cited by the Board are easily distinguished. In
Fisher Controls Co.,
The line between plant and office clerical is faint; sometimes it disappears. Nonetheless, a survey of representative cases shows that employees with duties and job titles corresponding to those here are usually placed on the office clerical side of the line.
E. g., The Armstrong Rubber Co., Pacific Coast Division,
Decisions affecting other, analogous employee groups also undercut the Board’s position. In
Stephens Produce Co., Inc. v. NLRB,
Technical employees have also been afforded separate representation when the facts warrant it.
E. g., Robbin & Myers, Inc.,
In determining whether new employees should be
accreted
— i.
e.,
added without an election — to an existing unit the Board also measures the community of interests among the disputed employees. Thus, accretion precedents, though distinguishable,
16
*1042
are helpful. In
NLRB v. Food Employers Council, Inc.,
We recognize that precedent should not constrain the Board from extending established policy to additional situations.
NLRB v. J. Weingarten, Inc.,
B. Application of the Factors
1. Similarity in Employee Skills, Duties, and Working Conditions
The most reliable indicium of common interests among employees is similarity in their skills, duties, and working conditions.
See Allied Chemical & Alkali Workers of America, Local Union 1,
The wages and benefits are totally dissimilar. The hours and days worked are different. Dress is different. The skills used are closely related to office clerical skills and unrelated to skills used by most unit members. The duties performed are unlike duties performed in actual production work. Finally, these employees are physically segregated from production areas and work in an office setting.
Cf. NLRB v. Clarostat Mfg. Co.,
2. Integration of Function and Personnel
The work of the disputed employees does complement the work of parts clerks and a few other unit members. Some mutual interests would therefore follow. Also, there has been some interchange between the disputed employees and unit members, but it has been sporadic and infrequent.
The complementary work does lead to contact between the disputed employees and unit members, a fact the Regional Director relied on in deciding these employees were plant clericals. But the work is only complementary, integrated in small part, and the resulting contacts do not predominate any employee’s time, nor are they common to all the disputed employees. For the most part, unit members with whom contact does occur represent a few employees at the margin of the unit. Some of the present unit members are stock clerks and plant clericals; their membership in the unit is chiefly predicated on their contact and integration with production work and production workers. They are the ones who have contact with the disputed employees, and these contacts concern the more clerical aspects of their job. The resulting intersection of interests is therefore attenuated and de minimis.
*1043 Although even this intersection of interests, remote from the core interests of production work, cannot be discounted entirely, it cannot vault a group of employees whose interests are foreign to production work into a production unit. Otherwise a domino effect occurs, and the unit expands one group at a time along tangents remote from the unit’s nucleus. Here, a few employees share a few interests with a few unit members. That is not enough. The nature of the contact underscores this fact.
The contact shown below was primarily by telephone, an indication that any mutuality of interest may be indifferent and superficial. By contrast, true plant clericals usually have frequent, personal contact with production workers in production areas.
E. g., ACF Industries, Inc.,
3. Employer’s Organizational Framework
The common supervision and placement within the organization does bolster the Regional Director’s view of the facts.
See NLRB v. Baton Rouge Waterworks Co.,
The employer can be expected to prefer units drawn along the same lines as the company’s internal divisions.
17
And this preference should be accommodated if feasible. As a result, the employer’s administrative interests must be contrasted against and reconciled with the coherent interests of the employees.
18
See NLRB v. Sunset House,
Often this means a choice between a small unit or addition proposed by the union and a larger unit proposed by the employer. Large units will often enhance the prospects for stable labor-management relations, yet small units may be more conducive to employee freedom,
19
the primary consideration in a unit determination. Therefore a Board determination in favor of a small unit can be seen as according greater weight to employee freedom than to stability in bargaining.
NLRB v. Western & Southern Life Ins. Co.,
The method followed here actually accommodates stability in bargaining and union organization by adding to an existing *1044 unit only when the group to be added favors the union’s representation. Although employee freedom is not wholly blunted as it is when accretion is ordered, it is not really a factor in the unit determination itself. See n. 10, supra.
Here, none of the suggested units accurately mirrors PSA’s administrative structure, although a separate unit would be most likely to further the employer’s legitimate interest.
4. Employee Chojce
The Act favors freedom of choice.
See International Ladies’ Garment Workers’ Union v. NLRB,
Here, the employees overwhelmingly chose the Union’s representation. Two considerations detract from the significance of this factor under these particular facts.
First, the employees only chose union representation. Two other unit configurations were available, but the employees were not polled on which unit they favored. Thus, the election results do not expressly reflect the employees’ judgment regarding with whom they share a community of interests. See n. 10, supra.
Second, employees’ wishes cannot supplant all other considerations; as the Board has pointed out in other contexts, the parties cannot by consent override the Act’s policies or the Board’s authority.
See Boire v. International Brotherhood of Teamsters,
We do not condemn the election procedure adopted here.
20
Instead, we merely point out that (1) the election cannot speak to issues that are not on the ballot,
see J. I. Case Co.,
5. Extent of Union Organization
Like-mindedness about the union movement is one common interest the Board may weigh in determining an appropriate grouping of employees.
See NLRB
v.
American Life & Accident Ins. Co. of Kentucky,
How much weight the Board actually gives this factor is unclear. Whatever weight it was given in deciding that the unit chosen was preferable to a unit of all clericals, it could be given no weight in deciding that a single unit was preferable to separate units.
6. Bargaining History
Although the Union has represented the existing unit for six years and four elections have previously been had, until now the Union has never sought to include these employees in the unit, even though the collective bargaining agreements specified the inclusion of “plant clericals.” This expressly contradicts the Board’s conclusion. Although contract interpretations are not binding in Board representation proceedings,
see NLRB v. Horn & Hardart Co.,
Although the bargaining history indicates this addition to the unit may be an afterthought, bargaining history is not as material when, as here, the disputed employees were previously unrepresented, unless the change in the unit threatens the stability of established bargaining relations.
Wheeler-Van Label Co. v. NLRB,
C. Conclusion
When the unit is overinclusive, several dangers exist. A conflict in interest may develop between unit clericals and production workers; the likely result is that the interests of the minority will be overlooked or intentionally discounted. The conflict might also lead to instability in employer-employee relations. Thus, conjoining employees who lack the necessary community of interests threatens both employee rights and industrial peace.
See Allied Chemical & Alkali Workers of America, Local Union 1 v. Pittsburgh Plate Glass Co.,
There is also a possibility the unrepresented clericals will be unjustly affected. The history of similar compensation and working conditions for office clericals and these employees promises that the results of any collective bargaining may affect the terms and conditions of employment for office clericals.
NLRB v. Harry T. Campbell Sons’ Corp.,
On the basis of the above factors, we must conclude that the Board exceeded its lawful discretion by including these employees in the production unit. Therefore, we refuse to enforce its Order. We express no opinion regarding the appropriateness of the clerical unit proposed by PSA. It seems clear, however, that the fourteen employees do share a community of interest and would constitute an appropriate separate unit.
21
*1046
See, e. g., Retail, Wholesale and Department Store Union v. NLRB,
The petition for review is GRANTED, and the petition for enforcement is DENIED.
Notes
. The parties stipulated that Pacific Southwest Airlines and its subsidiary, Pacific Southwest Airmotive, are joint employers. We refer to them jointly as PSA.
. Region 21, National Labor Relations Board. The Regional Director is the Board’s delegate for purposes of determining the proper unit and certifying the bargaining representative. We accord his findings the same weight as we accord a Board finding.
NLRB v. Gold Spot Dairy, Inc.,
. Direct review of a unit determination is unavailable. The employer must refuse to bargain and then raise the issue in the subsequent unfair labor practice proceedings.
NLRB v. Ideal Laundry & Dry Cleaning Co.,
. PSA raises two related evidentiary claims and several procedural objections. The new evidence offered by PSA is insubstantial, and issues that could have been raised at the representation hearing cannot be raised for the first time in defense of unfair practice charges.
See NLRB v. W. S. Hatch Co., Inc.,
. The existing unit encompasses all production and maintenance employees. We refer to this and other production and maintenance units as production units.
. The exclusion of the other eight proposed unit members was unchallenged. One of the fourteen cast a challenged ballot because her eligibility was still undetermined.
. One of the ten actually works on a mezzanine between the first and second floors.
. We refer to the fourteen employees found to be plant clericals by the Board as the disputed employees. Members of the existing unit are referred to as production workers. “Clericals” includes office clericals and the disputed employees.
. For example, when the employer claims the union no longer represents a majority,
NLRB v. Tahoe Nugget, Inc.,
. The plant clericals form a voting group. When only one union is on the ballot, a union majority results in the plant clericals being represented as part of the production unit; a no-union majority results in the plant clericals continuing to be unrepresented outside the existing unit.
General Petroleum Corp.,
83 N.L. R.B. 514 (1949);
Art Metal Construction Co.,
Inasmuch as the unit may vary not only according to whether union representation is desired, but also according to which union is selected, there is an inescapable inference that the employees’ common interests may be sub-serving organizational objectives in the name of employee freedom. See
D. V. Displays Corp.,
. The Board may deviate from its standard practice when the parties agree to a different alignment of employees.
Swiñ & Co.,
. N.L.R.B., Thirteenth Annual Report 36 (1948).
. We do not substitute our judgment for the Board’s in so reviewing the adoption of the rule. Instead, we review the Board’s decision according to established standards — the Board’s own criteria for unit determinations— by inquiring whether the unit forged by application of the rule in this case has the requisite *1040 communal interests. Although the Board’s approach may be an imperfect but acceptable alternative in most cases, the relevant inquiry is its efficacy under the facts and circumstances of this case.
. We look to the case law to find a workable, apposite definition. Because the factual variations are infinite, precedent cannot precisely define the term. The definitions we have found are inadequate. See
Wilson & Co., Inc.,
. The Board itself occasionally adopts this more direct approach, eschewing definitional boxes. E. g., General Petroleum Corp., 83 N.L. R.B. 514 (1949).
. Because it deprives new employees of any present opportunity to affect the group’s organizational choices, accretion is a narrower doctrine: to be accreted, the new employees must have no separate identity, and therefore nothing approaching a distinct community of interests, apart from the larger group.
NLRB v. Food Employers Council, Inc.,
.
E. g., The Great Atlantic & Pacific Tea Co.,
. Of course, when the employer seeks to disavow its own internal structure and instead proposes a unit which joins the subject employees with employees uninterested in union representation, we accord almost no weight to the employer’s claimed administrative interest. A unit gerrymandered to serve the employer’s self-interest is no better than one gerrymandered to serve the union’s organizational objectives.
.
Compare NLRB v. Western & Southern Life Ins. Co.,
. The Board has experimented with a variety of election procedures in different contexts.
. Our holding does not preclude the Board from finding that the four Airmotive employees share a sufficient community of interests with unit members such that they may elect to separately join the existing unit.
