Lead Opinion
In Mаy 1998, Outsource International, Inc. (“Outsource,” “OSI,” or the “EMPLOYER”) filed a temporary restraining order (a “TRO”) and preliminary injunction against former OSI employee George Barton and Barton’s Staffing Solutions, Inc. (“BSSI”) (collectively referred to as the “defendants”) based upon Barton’s alleged violations of a confidentiality clause and a non-compete clause in the Employment Agreement between Barton and OSI. The district court granted the TRO, and on June 12, 1998, after a two-day eviden-tiary hearing, the district court entered a modified preliminary injunction against Barton and BSSI. Barton and BSSI appeal from the entry of the modified preliminary injunction order. We affirm.
I. Background
OSI provides temporary industrial staffing and employment consulting services to industrial customers located throughout the United States, including the Chicago
Like other businesses in the temporary staffing industry, OSI’s product is temporary workers. OSI attempts to develop and market its product by keeping extensive computerized records on its workers. These records include information such as each worker’s previous work environments, pay rates, billing rates, and worker compensation rates. OSI also attempts to provide superior service to its customers by providing more qualified workers, which in turn, makes its product more reliаble throughout the temporary industrial labor staffing industry. OSI puts considerable time into developing its employee files and its customer relations and, therefore, attempts to protect this information from outside competitors. It also requires that its staffing consultants enter into certain restrictive covenants, such as a non-compete clause and a confidential information clause. These restrictive covenants are embodied in each consultant’s Employment Agreement with the company.
In 1992, Barton became a labor staffing consultant at L.M. Investors, Inc. (“LM”). In 1993, Barton signed an Employment Agreement with LM. The Employment Agreement contained confidentiality and non-compete clauses as conditiоns of his employment. The agreement also provided that these clauses would remain in effect for one year after the termination of his employment with OSI. Specifically, Barton’s Employment Agreement contained the following non-compete clause and confidentiality agreement:
[D]uring the term of the Agreement and for a period of one (1) year immediately following the termination of EMPLOYEE’S employment, for any cause whatsoever, so long as EMPLOYER continues to carry on the same business, said EMPLOYEE shall not, for any reason whatsoever, directly or indirectly, for himself or on behalf of, or in conjunction with, any other person, persons, company, partnership, corporation or business entity:
(i) Call upоn, divert, influence or solicit or attempt to call upon, divert, influence or solicit any customer or customers of EMPLOYER;
(ii) Divulge the names and addresses or any information concerning any customer of EMPLOYER;
(iii) Disclose any information or knowledge relating to EMPLOYER, including but not limited to, EMPLOYER’S system or method of conducting business to any person, persons, firms, corporations or other entities unaffiliated with EMPLOYER, for any reason or purpose whatsoever;
(iv) Own, manage, operate, control, be employed by, participate in or be connected in any manner with the ownership, management, operation or control of the same,- similar or related line of business as that carried on by EMPLOYER within a radius of twenty-five (25) miles from EMPLOYEE’S home office or within a radius equivalent to EMPLOYEE’S defined territory, whichever is greater.
By its terms, the Employment Agreement could be enforced only through in-junctive relief. By signing the Employment Agreement, Barton agreed to waive his right to a jury trial if a dispute should arise and he agreed that he would be liable to pay all costs and expenses of the action, including attorney fees.
From 1993 until April 7, 1998, Barton was the exclusive staffing consultant for LM in his territory. In February 1998, OSI acquired LM. On April 7, 1998, Barton resigned from OSI. At the time of his resignation, he was the staffing consultant for four of OSI’s Illinois offices: Aurora East, Aurora West, Joliet, and University Park. Barton’s home base was the Aurora East office.
OSI filed an action against Barton and BSSI seeking immediate temporary and preliminary injunctive relief based on Barton’s breach of the non-compete and confidentiality clauses in his Employment Agreement. After a two-day evidentiary hearing on the matter, the district court found that OSI had stated a prima facie case for a preliminary injunction.
On appeal, the defendants admit that Barton violated the restriсtive covenant in his Employment Agreement; they argue, however, that the restrictions are unenforceable and, therefore, that the district court erred in entering the preliminary injunction order. They also challenge the scope of the injunction.
II. Discussion
A. Standard of Review
Under Illinois law, a preliminary injunction will be granted if the plaintiff can show that: (1) he possesses a clear right or interest that needs protection; (2) an inadequate remedy at law exists; (3) irreparable harm will result if it is not granted; and (4) there is a reasonable likelihood of success on the merits. Office Mates 5, North Shore, Inc. v. Hazen,
B. The Non-Compete Agreement
The basic test applied by Illinois cоurts in determining the enforceability of restrictive covenants is “whether the terms of the agreement are reasonable and necessary to protect a legitimate business interest of the employer.” Office Mates 5,
1. Near-Permanent Relationship Test
Illinois courts, have developed two tests for determining whether an employer has a near-permanent relationship with its customers or clients. Some courts analyze the near-permanent relationship according to the seven objective factors set forth in Agrimerica, Inc. v. Mathes,
Generally, “the near-permanency test turns in large degree on the nature of the business involved, and certain businesses are just more amenable to success under it.” Lawrence and Allen,
The fact pattern typifying these latter cases is the existence of a highly-eom-petitive industry in which customers, through cross-purchasing, satisfy their buying needs. Plaintiffs in these businesses rely heavily on their sales force, who utilize basic sales techniques such as cold calls to make sales. The identity of customers or clients are known by all in the industry.
Office Mates S,
In thе present case, the district court considered the nature of OSI’s business (the industrial staffing industry) and determined that the customer loyalty OSI enjoyed and the unique product OSI offered in the industry (as opposed to a general sales product) created a near-permanent relationship with its customers. Specifically, the district court stated:
[In this case,] I believe that the existence of multiple suppliers to a single user is not an indication that any one supplier is as good as another. I believe it is because from the user’s perspective the user simply does not wish to be in a position of seeking temporary industrial workers and not having them when and where the user wants them.
And I think that this is a key finding because the courts, as I read the prior cases, deal with prior fact situations in terms of — and I paraphrase — “There are many suppliers; ergo, there is nothing unique or special [about the product or service].”
I do not believe that inference can be drawn here and I do not draw it. It is,in fact, I think difficult to consider that relationships are not near[-]permanent, not only for the above reasons, but for all of the facts which show that the need for reliability is paramount in this particular industry; and common sense would lead one to the conclusion that if any suppliers of temporary industrial workers ha[ve] shown to any buyer of these services that their services are reliable ... [then] the user will continue to go back to that supplier absent some extraordinary incentives in terms of prices.
So I believe that the near[-]permanent relationships do exist. I find that they do exist in this business.
Trans, of Preliminary Inj. Proceedings, at 239-40. This finding is supported by record evidence. The record reflects that OSI (and LM, its predecessor company) enjoyed a brand name recognition throughout the industry which gave it a certain level of dependability and prominence. The record also reflects that OSI had strong customer loyalty and that it set itself apart from other staffing businesses in the industry through an elaborate employee screening and customer service system. Thus, the- district court did not abuse its discretion in finding that a near-permanent relationship existed between OSI аnd its customers.
We also must briefly consider the second part of the near-permanence test— we must determine whether “but for” Barton’s association with OSI, he would not have had contact with the customers that he obtained from OSI after he left its employ. Lawrence and Allen,
Outsource added substantial value to the product that Barton was selling in several ways, one of which was for potential customers to agree to meet with Barton .... He needed Outsource’s resources, not to consummate sales, but to get to the initial contact stage of his deals with companies in need of temporary services.
This factual finding is supported by record evidence as well. Barton testified that he acquired all twelve of BSSI’s customers by telephoning the primary contacts he had developed while he was working for OSI. Thus, the district court did not abuse its discretion in finding that but for Barton’s association with OSI, he would not have had contact with the customers.
Based on the evidence in the record, the district court’s findings regarding the nature of OSI’s business and its ability to meet the near-permanency test were within the court’s discretion.
2. Confidential Information Test
The defendants also contend that the district court erred in finding that the confidential information test sеrved as a valid basis for enforcing the restrictive covenant. “A restrictive covenant may be enforced if the employee learned trade secrets or other confidential information while in [the] plaintiffs employ and subsequently attempted to use it for his or her own benefit.” Springfield Rare Coin Galleries, Inc. v. Mileham,
The value of the confidential information I think is shown by the speed in which Mr. Barton acquired the business of former [OSI] customers. He may have extraordinary power as a salesperson, but it is doubtful to me that extraordinary power could have — in fact, I find that it is really quite incredible that even the most powerful sales person could have acquired that business with the speed with which he acquired it if hewere not assisted at least by cost and price figures and such data as the comp rates.
[B]ecause he spent so long with Outsource ... it is impossible to say that any of these clients with which he’s dealing are Barton’s and Barton’s alone.
The record shows that OSI put considerable effort into developing a workforce and keeping data on the workforce secret. Furthermore, OSI maintained classified records on its customers, to which Barton had access. Shortly after Barton left OSI and opened BSSI, most of his staff consisted of former OSI employees. All of BSSI’s clients were OSI clients when Barton was employed by OSI. Thus, the district court did not abuse its discretion in determining that Barton took confidential information while in OSI’s еmploy and used it for his own benefit.
C. Geographic and Activity Restrictions
The defendants also contend that the geographic and activity restrictions in the restrictive covenant must be modified if we determine that the covenant is enforceable. While we agree with the defendants’ general premise that restrictive covenants should be narrowly tailored so as only to protect a legitimate business interest of the employer, see Lawrence and Allen,
Conclusion
The district court did not abuse its discretion in entering the preliminary injunction order or in finding that the restrictive covenant was enforceable. We AffiRM.
Dissenting Opinion
dissenting.
I regret my inability to agree with the court’s disposition of the case, because it is the right disposition from the standpoint of substantive justice. Mr. Barton is an adult of sound mind who made an unequivocal promise, for which he was doubtless adequately compensated, not to compete with his employer within 25 miles for a year after he ceased being employed. He quit of his own volition — quit in fact to set up in competition with his employer. And all the customers whom he obtained for his new company, before the preliminary injunction which the court affirms today put him temporarily out of business, were customers of his former employer. So he broke his contract. But Illinois law, to which we must of course bow in this diversity suit, is hostile to covenants not to compete found in employment contracts. An Illinois court would not enforce this covenant.
There is no longer any good reason for such hostility, though it is nothing either new or limited to Illinois. The English common law called such covenants “restraints of trade” and refused to enforce them unless they were adjudged “reasonable” in time and geographical scope. Mitchel v. Reynolds, 1 P. Wms. 181, 24 Eng. Rep. 347 (K.B.1711); Horner v. Graves, 7 Bing. 735, 743, 131 Eng. Rep. 284, 287 (C.P.1831); E. Allan Farnsworth, Contracts § 5.3 (3d ed.1999). The original rationale had nothing to do with restraint of trade in its modern, antitrust sense. It was paternalism in a culture of poverty, restricted employment, and an exiguous social safety net. The fear behind it was that workers would be tricked into agreeing to covenants that would, if enforced, propel them into destitution. Mitchel v. Reynolds, supra, 1 P. Wms. at 193-94, 24 Eng. Rep. at 351; Arthur Murray Dance Studios of Cleveland, Inc. v. Witter,
Later, however, the focus of concern shifted to whether a covenant not to compete might have anticompetitive consequences, since the covenant would eliminate the covenantor as a potential competitor of the covenantee within the area covered by, and during the term of, the covenant. E.g., Russell v. Jim Russell Supply, Inc.,
At the same time that the concerns behind judicial hostility to covenants not to compete have waned, recognition of their social value has grown. The clearest case for such a covenant is where the employee’s work gives him access to the employer’s trade secrets. The employer could include in the employment contract a clause forbidding the еmployee to take any of the employer’s trade secrets with him when he left the employment, 765 ILCS 1065/8(b)(1); Abbott-Interfast Corp. v. Harkabus,
A related function of such a covenant is to protect the employer’s investment in the employee’s “human capital,” or earning capacity. Curtis 1000, Inc. v. Suess,
I can see no reason in today’s America for judicial hostility to covenants not to compete. It is possible to imagine situations in which the device might be abused, Watson v. Waffle House, Inc.,
But the Illinois courts approach covenants not to compete in a different way, not radically different perhaps but different enough to require a reversal in this case. Their view is that a covenant not to compete that is contained in an employment contract is enforceable in only two circumstances — either where the сovenant protects a “near permanent” relationship between the former employer and his customers, or where it protects “confidential information” (that is, trade secrets) of the former employer. Lawrence & Allen, Inc. v. Cambridge Human Resource Group, Inc.,
The reason given for protecting “near permanent relationships” between the former employer and its customers is that if the customer was locked into its relationship with the former employer, the former employee could not have enticed the customer away without using skills or contacts that he had obtained in the course of his employment. E.g., Lawrence & Allen, Inc. v. Cambridge Human Resource Group, Inc., supra,
The Illinois courts appear to place the burden of proving that the covenant meets one of the two criteria of validity on the employer. Lawrence & Allen, Inc. v. Cambridge Human Resource Group, Inc., supra,
Still, we must take the Illinois law as we find it, and apply it as best we can to the facts of the case. Burns Philp Food, Inc. v. Cavalea Continental Freight, Inc.,
Outsource screens the workers whom it hires and sorts them into different job categories so that it knows whom to dispatch when it receives an order from one of its customers. This information — the list of workers screened for reliability and the jobs that they can do — is a genuine trade secret, and so Outsource would have a strong case if Barton had taken this information with him when he quit and set up on his own. But there is no evidence that he did this. Regardless of that, if Outsource does the screening and sorting function better than other suppliers of temporary industrial labor, it may have established “near permanent” relationships with its customers, but of this there is no evidence either. The only users of temp labor who tеstified at the preliminary injunction hearing agreed that such users have no sense of loyalty to particular suppliers. Both witnesses used multiple agencies. It was feasible for Barton to use standard selling techniques, rather than any techniques that he had learned from Outsource or information that he took with him when he left Outsource, to get customers for his new business.
The district judge said that Barton “gets credibility in terms of the reliability issue
The casеs in which Illinois courts (or federal courts applying Illinois law in diversity cases) uphold covenants not to compete found in employment contracts are cases in which the former employer was supplying a specialized, complex product or (more usually) service, often a professional service such as veterinary care. See, e.g., Prairie Eye Center, Ltd. v. Butler,
Human beings are not fungible; skilled and semi-skilled workers differ along such dimensions as reliability, experience, know-how, and wage demands. But Barton, who had worked in the business of supplying temporary industrial labor for many years before going to work for Outsource, knew all this. He did not know the specifics about the workers whom Outsource screened and sorted, but he did not take those specifics with him when he left, either. To repeat, as far as this record shows, all he used in signing up customers for his new venture were the standard sales techniques used in this business.
Since the irreparable harm to Barton from the grant of a preliminary injunction to Outsource exceeds the irreparable harm that Outsource would experience from the denial of the injunction (as a start-up, Barton would find it difficult to prove damages from being frozen out of business for a year as a result of the enforcement of the covenant), Outsource must prove not just that it has a better case than Barton but that it has a much better case. Id. at 945; Ty, Inc. v. GMA Accessories, Inc.,
There is another issue, which the court avoids (through an improper means, as I shall point out), though the issue merits consideration because it comes up a lot and has divided the judges of the district court from which this case comes. Applied Micro, Inc. v. SJI Fulfillment, Inc.,
The argument for the rule urged by Barton that the federal court should be bound by regional precedent is that forum shopping is minimized if the parties know that the law applicable on appeal will be the same whether the suit is litigated in federal court or in state court. Suppose that Barton were suable only in the Second District. If Outsource sued him in state court there, the decisional law of that district would control, while if it sued him in the federal district court, that law would not control if the federal court is not constrained to follow the Second District when there is an interdistrict conflict. This is a good point, but not a decisive one. For suppose that under the Illinois venue rules, see 735 ILCS 5/2-101 et seq., Outsource could sue Barton in state court in either district. Then under Barton’s view if Outsource wanted to be in the First Appellate District it would file suit in the federal district court in Chicago (that is, in
The argument against Barton’s view is that if the case were litigated in state court, the loser, if he lost because of the regional appellate court’s position in the conflict between regional appellate courts, could ask the stаte supreme court to resolve the conflict in his favor, and so if the suit is litigated in federal court he should be allowed to ask the federal appellate court to stand in the state supreme court’s shoes and resolve the conflict. Stated differently, an intermediate state appellate court decision is likely to be rather shaky when it is in conflict with the decisions of its sister courts. But this point isn’t compelling either, since Illinois permits this court to certify a question to the Supreme Court of Illinois. ILCS S.Ct. R. 20(a); Todd v. Societe BIC, S.A.,
In circumstances of such dubiety, we can do no better than to fall back on the familiar rule, clearly articulated in Commissioner v. Estate of Bosch,
