FACTUAL AND PROCEDURAL BACKGROUND
The following facts are taken from the evidence set forth in the papers filed in connection with the summary judgment motion, except that to which objections were properly made and sustained. ( Yanowitz v. L'Oreal USA, Inc. (2005)
Ortiz, a registered nurse, worked for Dameron Hospital for approximately 10 years. She was born in the Philippines and immigrated to the United States. English
In mid-2011, Alvarez became the director of the medical-surgical and telemetry departments. At the time, Ortiz was working as a unit coordinator in the medical-surgical department, overseeing the work of the other nurses, and Alvarez became her direct supervisor. Like Ortiz, the vast majority of unit coordinators in those departments were Filipino. According to Alvarez, "It was 99 percent Filipino and one percent Japanese or Chinese." There was also at least one unit coordinator from Africa.
Every time Alvarez met with the unit coordinators, she provided "negative feedback," and "insult[ed]," "degrade[d]," and "humiliate[d]" them. At her first meeting with the unit coordinators, Alvarez brought the unit coordinators' personnel files to the meeting and stated that she had found "horrible" and "disgusting" things in the files. She told them that she had already heard about them around the hospital, and that she was ready to "make a change." She also stated that "she ha[d] eyes around the hospital" and whatever they said about her would get back to her.
Alvarez singled out unit coordinators who spoke English as a second language for criticism and often focused her comments on their accents and their supposed poor English language skills. At one meeting, Alvarez told the unit coordinators, "I don't know how Dameron gets you guys. Your accents are thick. [You] don't know what [you are] doing." She read from performance evaluations drafted by unidentified unit coordinators and criticized the drafters' grammar. She stated that "those of you with a thick accent, those of you that cannot speak English ... need to go
At another meeting, Alvarez introduced a new unit coordinator who was White, and told the other unit coordinators, "She speak[s] good English. She's well educated. She's going to do a better job [than] most of you guys here because you guys don't know how to speak English."
On at least one occasion, Alvarez specifically stated that the "Filipino unit coordinators" did not speak English well, could not formulate a sentence, and had poor grammar. She also stated that "she was tired of attending meetings where Filipinos and minority workers over 40 were present."
At one point, Alvarez told the unit coordinators that they could "step down, step up or step out," and handed them job openings in other departments.
Duke worked with Ortiz and reported to Alvarez. During his 14-month tenure at Dameron, Alvarez repeatedly told him that the Filipino unit coordinators were "too old and had been there too long." She said that "the unit coordinators are old dummies and they don't speak English and I want to get rid of all of them." She complained that "[t]hese old Filipinos are making way too much money," and noted that they made "much more" money than she did. She also spoke to Duke about the need to "get[ ] lean" in order to facilitate a merger between Dameron and the University of California Davis Medical Center. At some point, Alvarez provided Duke with the names of unit coordinators she wanted to get rid of, including Ortiz, because they were "dumb," "didn't speak English," "didn't represent the face of U.C. Davis," and "ma[d]e too much money."
Alvarez told Roman Roxas, a manager at Dameron with whom she shared an office, that the Filipinos are "stupid" and said, "I don't even know what they are saying half the time," and "I don't even know how they got the job speaking the way they do."
In November 2011, while Ortiz was on vacation, Alvarez transferred her to the orthopedic department, where Ortiz had little to no experience. Nurses in the orthopedic department cared for different kinds of patients and used different equipment than nurses in the medical-surgical department. Ortiz was not given any orientation or training when she was transferred. Alvarez told Ortiz that she could handle the new job. Privately, Alvarez told Duke that she knew Ortiz "would not make it there."
On July 24, 2012, Ortiz received her annual performance evaluation from Alvarez, the first since her involuntary transfer to the orthopedic department. On a scale of 1 to 5, Ortiz's overall rating was "2.73," below the "3" that would indicate a satisfactory performance. A performance rating below "3" required that the employee be given a "Performance Improvement Plan." The performance improvement plan Alvarez provided to Ortiz listed two "substandard performance issues." The first was Ortiz's failure to attend a unit coordinator meeting and having her cell phone ring during a staff meeting. Ortiz missed the unit coordinator meeting in question because she was in the Philippines for her mother's funeral. Alvarez had approved
At this same meeting, Alvarez told Ortiz that she had been observed sleeping on the job but did not tell her who had seen her. Ortiz denied the accusation. "[S]leeping or apparent sleeping while on the job during work hours" was a terminable offense, and Alvarez advised Ortiz that she likely would be fired. According to Duke, Alvarez pressured him to say that he had seen Ortiz sleeping so that Alvarez could "go ahead and fire her," but he refused "to lie about" something he "did not observe" and was subsequently terminated. After his termination, Duke told Ortiz and several other unit coordinators about Alvarez's desire "to get rid of the minority nurses over 40 years old at Dameron, especially the Filipino nurses whom she specifically expressed hatred towards." At the end of the July 24th meeting, Alvarez informed Ortiz that she intended to report these performance issues to Maria Junez, Dameron's human resources director, and Janine Hawkins, Dameron's chief nursing officer/vice president.
Ortiz resigned the next day. After meeting with Alvarez, Ortiz felt like she was about to have a mental breakdown from all the stress. She was very upset by the poor evaluation and the performance improvement plan; however, the false accusation that she was sleeping on the job was the final straw. Ortiz felt that she had no choice but to resign "because of the stress and anxiety [she] was suffering and because [she] did not want to have a termination on [her] record." She believed that she would be terminated because of the poor evaluation "and everything else that was going on."
DISCUSSION
A motion for summary judgment must be granted if the submitted papers show there is no triable issue as to any material fact and that the moving party is entitled to judgment as a matter of law. ( Code Civ. Proc., § 437c, subd. (c).) The moving party initially bears the burden of making a "prima facie showing of the nonexistence of any genuine issue of material fact." ( Aguilar v. Atlantic Richfield Co. (2001)
We review de novo the record and the determination of the trial court. First, we identify the issues raised by the pleadings, since it is those allegations to which the motion must respond. Second, we determine whether the moving party's showing has established facts negating the opponent's claims and justifying a judgment in the moving party's favor. When a summary judgment motion prima facie justifies
I
The Trial Court Erred in Granting Summary Judgment on Ortiz's Discrimination Cause of Action
Under the FEHA, it is unlawful for an employer, because of a protected classification, to discriminate against an employee "in compensation or in terms, conditions, or privileges of employment." (§ 12940, subd. (a).) To state a prima facie case for discrimination in violation of the FEHA, a plaintiff must establish that (1) she was a member of a protected class, (2) she was performing competently in the position she held, (3) she suffered an adverse employment action, and (4) some other circumstance suggests discriminatory motive. ( Guz v. Bechtel National, Inc. (2000)
This framework is modified in the summary judgment context: " '[T]he employer, as the moving party, has the initial burden to present admissible evidence showing either that one or more elements of plaintiff's prima facie case is lacking or that the adverse employment action was based upon legitimate, nondiscriminatory factors.' " ( Serri v. Santa Clara University (2014)
Here, the trial court determined that Ortiz could not establish the third (adverse employment action) or fourth (discriminatory motive) elements of a prima facie case of discrimination. The trial court found that "[s]ince Dameron was not aware of any issues regarding Alvarez prior to [Ortiz's] resignation, and Dameron engaged in no conduct in regards to [Ortiz's] resignation, [Ortiz] cannot establish she was constructively terminated and therefore suffered an adverse employment action." The court also determined that "[t]here is simply no nexus between Alvarez's alleged discriminatory conduct and Dameron's (non) actions." On appeal, Ortiz argues that the trial court erred in granting summary judgment on her discrimination cause of action because "[t]here are disputed factual issues about whether [she] was constructively discharged," and Alvarez's discriminatory animus is attributable to Dameron. We agree.
"In an attempt to avoid liability [for wrongfully discharging an employee], an employer may refrain from actually firing an employee, preferring instead to engage in conduct causing him or her to quit. The doctrine of constructive discharge addresses such employer-attempted 'end runs' around wrongful discharge and other claims requiring employer-initiated terminations of employment. [¶] ... [¶] Constructive discharge occurs when the employer's conduct effectively forces an employee to resign. Although the employee may say, 'I quit,' the employment relationship is actually severed involuntarily by the employer's acts, against the employee's will. As a result, a constructive discharge is legally regarded as a firing rather than a resignation. [Citation.]" ( Turner v. Anheuser-Busch, Inc. (1994)
"In order to establish a constructive discharge, an employee must plead and prove, by the usual preponderance of the evidence standard, that the employer either intentionally created or knowingly permitted working conditions that were so intolerable or aggravated at the time of the employee's resignation that a reasonable employer would realize that a reasonable
"In order to amount to a constructive discharge, adverse working conditions must be unusually 'aggravated' or amount to a 'continuous pattern' before the situation will be deemed intolerable." ( Turner, supra ,
Contrary to the trial court's ruling and defendants' assertion on appeal, Ortiz was not required to show that Dameron knew of Alvarez's conduct prior to Ortiz's resignation in order to establish she was constructively discharged. In Turner , the court made plain that an employee seeking to establish a constructive discharge must show that the employer either intentionally created or knowingly permitted the intolerable working conditions, and that the intent or knowledge must exist on the part of the employer or those persons who effectively represent the employer, including supervisory employees. ( Turner, supra ,
Alvarez's status as a supervisory employee is undisputed. The FEHA defines "supervisor" as "any individual having the authority ... to ... transfer, suspend, ... promote, discharge, assign, reward or discipline other employees, ... or effectively to recommend that action ...." (§ 12926, subd. (t).) As the director of the medical-surgical and telemetry departments, Alvarez had such authority. As for the working conditions, Ortiz presented evidence that Alvarez consistently demeaned Ortiz and the other unit coordinators, the vast majority of whom were Filipino, accusing those with thick accents of not being able to speak English, telling them that they did not know what they were doing and
B. Ortiz Presented Sufficient Evidence to Allow a Reasonable Trier of Fact to Find That Alvarez Acted With a Discriminatory Motive, and That There Was a Nexus Between Alvarez's Conduct and Ortiz's Protected Status
Ortiz presented ample evidence that Alvarez acted with a discriminatory motive, and that there was a nexus between Ortiz's protected status and Alvarez's actions. Alvarez focused her criticisms on the unit coordinators' accents and supposed poor English language skills. Discrimination on the basis of an employee's foreign accent is a sufficient basis for finding national origin discrimination. ( Fragante v. Honolulu (9th Cir. 1989)
To the extent the trial court found that Ortiz must show that Dameron, as opposed to Alvarez, acted with a discriminatory motive, it erred. The trial court ruled that Ortiz could not show that Dameron's discriminatory animus contributed to Ortiz's resignation because "Dameron engaged in no conduct in regards to [Ortiz's] resignation," and "[t]here is simply no nexus between Alvarez's alleged discriminatory conduct and Dameron's (non) actions." (Italics added.) The FEHA's statutory definition of "employer" includes "persons acting as an agent of an employer." (§ 12926, subd. (d).)
For all the foregoing reasons, the trial court erred in granting summary judgment on Ortiz's discrimination cause of action.
II
The Trial Court Erred in Granting Summary Judgment on Ortiz's Harassment/Hostile Work Environment Cause of Action
Under the FEHA, it is unlawful "[f]or an employer ... or any other person, because of ... national origin ... [or] age ... to harass an employee ...." (§ 12940, subd. (j)(1).) To establish a prima facie case of a hostile work environment, Ortiz must show that (1) she is a member of a protected class; (2) she was subjected to unwelcome harassment; (3) the harassment was based on her protected status; (4) the harassment unreasonably interfered with her work performance by creating an intimidating, hostile, or offensive work environment; and (5) defendants are liable for the harassment. ( Thompson v. City of Monrovia (2010)
A. Ortiz Presented Sufficient Evidence to Allow a Reasonable Trier of Fact to Find That She Was Subjected to Unwelcome Harassment Based on Her National Origin and Age
Ortiz presented evidence that Alvarez consistently criticized the unit coordinators' accents and assumed, based on their accents, that they could not speak English and did not know what they were doing. Ortiz also presented evidence that Alvarez transferred her to a unit where she had little or no experience and provided her with no training knowing that she would fail, falsely accused her of sleeping on the job, a terminable offense, and told her
B. Ortiz Presented Sufficient Evidence to Allow a Reasonable Trier of Fact to Find That the Harassment Was Severe or Pervasive
Defendants assert on appeal that the conduct complained of by Ortiz is not sufficiently severe or pervasive to support a claim of harassment. Defendants are mistaken. "[A]n employee claiming harassment based upon a hostile work environment must demonstrate that the conduct complained of was severe enough or sufficiently pervasive to alter the conditions of employment and create a work environment that qualifies as hostile or abusive to employees because of their [protected status]." ( Miller v. Department of Corrections (2005)
We have already concluded, ante , that Ortiz presented evidence that would allow a reasonable trier of fact to conclude that her working conditions were so intolerable that a reasonable person in her position would have felt compelled to resign. We do not dispute defendants' suggestion that simply requesting unit coordinators to use proper grammar in performance evaluations constitutes the "lawful 'exercise of personnel management authority properly delegated by an employer to a supervisory employee.' " As detailed above, however, Alvarez's comments went far beyond simply requesting unit coordinators to use proper grammar when completing performance evaluations. Moreover, the complained
Accordingly, the trial court erred in granting summary judgment on Ortiz's harassment cause of action.
III-V
The Trial Court Abused Its Discretion in Sustaining Certain Objections to Ortiz's Evidence
The trial court sustained without explanation 58 of defendants' 106 objections to Ortiz's evidence. On appeal, Ortiz challenges the trial court rulings as to 23 of defendants' objections. We shall limit our review to those evidentiary rulings that pertain to evidence that is material to our resolution of the issues raised on appeal. We review the trial court's evidentiary rulings for an abuse of discretion. ( Carnes v. Superior Court (2005)
The trial court sustained defendants' objection No. 8 to paragraph 12 of Ortiz's declaration, which states: "The fact that I cared for [orthopedic] patients in such a limited capacity would not suffice for the training or orientation necessary to work in the ortho[pedic] department as ortho[pedic] nurses have completely different types of patients and use different machinery than med[ical]/surg[ical] nurses." Defendants objected to this paragraph on relevance grounds, asserting that Ortiz "quit her job at Dameron in order to avoid termination." They also claimed that "[t]his testimony lacks the requisite foundation that training or orientation would have helped." Ortiz's statement is relevant to the issue of whether she was properly prepared for the position to which she was transferred, which in turn is relevant to the issue of whether Alvarez's act of involuntarily transferring her to the orthopedic department contributed to Ortiz's resignation and/or the creation of a hostile work environment. Ortiz testified that she believed she was terminated because of the poor evaluation "and everything else that was going on." Given the evidence presented, a jury reasonably could infer that "everything else" included the involuntary transfer to the orthopedic department. Moreover, having worked in both the orthopedic and medical-surgical departments, Ortiz would have reason to know whether the types of patients and machinery differed, and whether she was adequately prepared for the position to which she was transferred. The trial court abused its discretion in sustaining defendants' objection to this evidence.
The trial court sustained defendants' objection No. 16 to paragraph 22 of Ortiz's declaration, in which she states that she resigned "because of the stress and anxiety I was suffering and because I did not want to have a termination on my record." Defendants objected to this statement as "improper opinion evidence" because it constituted a "medical conclusion" that Ortiz is not qualified to make. This objection is frivolous. Ortiz, a registered
The trial court sustained defendants' objection No. 38 to paragraph 24 of Roxas's declaration, which states: "I heard Doreen say in a derogatory manner 'I don't even know what they [Filipino employees] are saying half the time' and 'I don't know how they got the job speaking the way they do.' " Defendants objected to this testimony on hearsay, relevance, and foundational grounds. This testimony is not hearsay because it was not offered for the truth of the matter asserted, i.e., that Alvarez did not actually know what the Filipino employees were saying or how they got their jobs, but rather to show discriminatory animus. ( Evid. Code, § 1200.) In any event, the statement would not be made inadmissible by the hearsay rule because it is being offered against the declarant (Alvarez) in an action to which she is a party. ( Evid. Code, § 1220.) Whether Alvarez's conduct was motivated by a discriminatory animus is relevant to Ortiz's discrimination and harassment causes of action. To the extent that Roxas is repeating what he heard, we fail to see how it lacks foundation. The trial court abused its discretion in sustaining defendants' objection to this evidence.
Finally, the trial court sustained defendants' objection No. 76 to Duke's deposition testimony that Alvarez asked him to tell her that he saw Ortiz sleeping so that Alvarez could "go ahead and fire her." Defendant's objected on hearsay and relevance grounds. This testimony is relevant to the issue of whether Alvarez falsely accused Ortiz of sleeping on the job, which in turn is relevant to the issue of whether Alvarez was coerced into resigning and/or was subjected to a hostile work environment. This testimony is not made inadmissible by the hearsay rule because it is being offered against the declarant (Alvarez) in an action to which she is a party. ( Evid. Code, § 1220.) Accordingly, the trial court abused its discretion in sustaining defendants' objection to this evidence.
DISPOSITION
The judgment is reversed. On remand, the trial court is directed to vacate its order granting the motion for summary judgment and to enter a new order granting the motion for summary adjudication as to the retaliation cause of action and the claim for punitive damages as to Dameron, but denying the motion for summary adjudication as to the discrimination, harassment, and failure to take necessary steps to prevent discrimination and harassment causes of action, the claim for injunctive relief, and the request for punitive damages as to Alvarez. In light of our rulings in this and several other appeals
We concur:
ROBIE, J.
DUARTE, J.
Notes
Undesignated statutory references are to the Government Code.
While denominated a "cause of action" in the complaint, injunctive relief is a remedy, not a cause of action. (McDowell v. Watson (1997)
Ortiz did not oppose defendants' motion for summary judgment, or in the alternative summary adjudication, as to her retaliation cause of action, and the trial court entered summary judgment on that cause of action in Dameron's favor as well. Ortiz does not challenge that portion of the trial court's ruling on appeal.
This is one of six appeals pending before this court by former Dameron nursing employees who reported directly to Alvarez, alleging that they were discriminated against in violation of the FEHA. (See Kabba v. Dameron Hospital Assn. , C081090; Galvan v. Dameron Hospital Assn. , C081092; Arimboanga v. Dameron Hospital Assn. , C081249; Duke v. Dameron Hospital Assn. , C081251; Guiao v. Dameron Hospital Assn. , C081755.)
We shall assume for purposes of appeal that defendants presented admissible evidence showing either that one or more elements of Ortiz's prima facie case is lacking. (Serri v. Santa Clara University, supra ,
Because we conclude that Ortiz presented evidence sufficient to raise a triable issue as to whether she was constructively discharged, we need not consider her alternative argument that the evidence showed that she suffered an adverse employment action even if she was not constructively discharged.
Contrary to the trial court's finding, Ortiz's belief that she would be fired was not based on her own speculation. Ortiz could reasonably infer from the circumstances that she would likely be fired. Moreover, Alvarez testified at deposition that she told Ortiz that she likely would be fired or words to that effect.
See footnote *, ante .
