Lead Opinion
Opinion
We granted review to decide under what circumstances, if any, a store owner may be liable for injuries to a business invitee from a dangerous condition on its premises where the evidence fails to show how long the dangerous condition existed prior to the injury. The cases require that an owner must have actual or constructive notice of the dangerous condition before incurring liability. (Hatfield v. Levy Brothers (1941)
Richard M. Ortega (plaintiff) was shopping at the Torrance Kmart store (Kmart) when he slipped on a puddle of milk on the floor adjacent to the refrigerator and suffered significant injuries to his knee, including ligament tears. Less than a year later, plaintiff sued Kmart for personal injuries. At trial, plaintiff testified he did not notice whether the puddled milk was fresh or odorous, warm or cold. He could not present evidence showing how long the milk had been on the floor. Nonetheless, plaintiff claimed that because the evidence showed Kmart had not inspected the premises in a reasonable period of time prior to the accident, a jury could infer the' puddle was on the floor long enough for Kmart employees to have discovered and remedied it.
Plaintiff’s maintenance expert conceded he found no direct evidence indicating how long the puddle had been on the floor before plaintiff’s fall. He did opine that stores like Kmart should implement three basic management tools relevant to floor maintenance: (1) accountability (the name of the person who performs the inspections should be identified); (2) frequency (management should know how often the floor is inspected); and (3) verification (a written record or some other form of verification should be presented to management).
Kmart’s former store manager testified that although the store keeps no written inspection records, all Kmart employees are trained to look for and clean up any spills or other hazards. He also stated that several employees work in the pantry aisles next to the milk refrigerator, and that every 15 to 30 minutes an employee usually walked the aisle where plaintiff slipped. When asked whether the milk could have been on the floor for five minutes or two hours, the manager testified that in light of the staffing, it would be “hard for something [to] be on the floor for more than 15 or 30 minutes.” He did admit, however, that the milk could have been on the floor for as long as two hours. On the day of the accident, the manager testified that management would not have had any idea if the aisle where the accident occurred was inspected at any time during that day. Kmart claimed that plaintiff failed to carry his burden of showing the milk puddle existed for a sufficient time to establish constructive notice to the store. (See Girvetz, supra,
The jury returned a verdict in plaintiff’s favor, and awarded him $47,200 in damages. Kmart appealed.
The Court of Appeal affirmed the judgment. In so doing, it “looked at a plethora of similar cases” and concluded that plaintiff could be relieved of
Discussion
1. Establishing liability
It is well established in California that although a store owner is not an insurer of the safety of its patrons, the owner does owe them a duty to exercise reasonable care in keeping the premises reasonably safe. (Girvetz, supra,
A store owner exercises ordinary care by making reasonable inspections of the portions of the premises open to customers, and the care required is commensurate with the risks involved. (See Bridgman, supra,
“On the issue of the fact of causation, as on other issues essential to the cause of action for negligence, the plaintiff, in general, has the burden of proof. The plaintiff must introduce evidence which affords a reasonable basis for the conclusion that it is more likely than not that the conduct of the defendant was a cause in fact of the result. A mere possibility of such causation is not enough; and when the matter remains one of pure speculation or conjecture, or the probabilities are at best evenly balanced, it
Because the owner is not the insurer of the visitor’s personal safety (see Girvetz, supra,
Courts have also held that where the plaintiff relies on the failure to correct a dangerous condition to prove the owner’s negligence, the plaintiff has the burden of showing that the owner had notice of the defect in sufficient time to correct it. (Louie, supra,
The plaintiff need not show actual knowledge where evidence suggests that the dangerous condition was present for a sufficient period of time to charge the owner with constructive knowledge of its existence. Knowledge may be shown by circumstantial evidence “which is nothing more than one or more inferences which may be said to arise reasonably from a series of
Most Courts of Appeal hold that a defendant is entitled to judgment as a matter of law if the plaintiff fails to show that the dangerous condition existed for at least a sufficient time to be discovered by ordinary care and inspection. These cases observe that as to business invitees, the owner should conduct frequent inspections. (See, e.g., Lopez v. Superior Court (1996)
In Perez, the plaintiff slipped on ice cream in a parking lot adjacent to a market. The plaintiff did not claim the defendant market had actual knowledge of the dangerous condition, so “[t]he issue in dispute [was] whether there [was] sufficient evidence to support a finding that defendants had constructive notice of the condition complained of in time to have remedied it before the accident occurred.” (Perez, supra,
Although the foregoing cases considered the owner’s inspection practice as one of several factors in determining the length of time a condition existed prior to an accident, none of them held that failure to inspect alone could satisfy the plaintiff’s burden to prove constructive knowledge. (Girvetz, supra, 91 Cal.App.2d at pp. 830-831.) In Sapp v. W. T. Grant Co. (1959)
This court adopted Sapp’s reasoning in a non-slip-and-fall case, Bridgman, supra,
The Bridgman court believed that the foregoing instruction was “incomplete because it contained nothing with respect to defendant’s duty to exercise ordinary care to discover dangerous conditions and to make reasonable inspections of its premises.” (Bridgman, supra,
In discussing the liability requirement of actual or constructive knowledge, Bridgman reviewed prior cases, including Hale, Louie, and Girvetz, and observed: “These cases declare that where the dangerous condition is brought about by natural wear and tear or by third persons, the owner, in order to be held liable, must have had either actual or constructive knowledge of the condition or have been able to discover it by the exercise of ordinary care and that the condition must have been one which the owner should have realized as involving an unreasonable risk to invitees. The requirement of actual or constructive knowledge is merely a means of applying the general rule stated above that the proprietor may be liable if he knew or by the exercise of reasonable care could have discovered the dangerous condition, and it does not alter the basic duty to use ordinary care under all the circumstances.” (Bridgman, supra,
The court then reasoned that if a plaintiff can show the owner did not make an inspection within a time period that was reasonable under the circumstances, the plaintiff could raise the inference that the defective condition existed long enough so that the failure to discover it was not reasonable. (Bridgman, supra,
Because plaintiff here lacked direct proof that the defective condition existed long enough to have been discovered, he asks us to apply the Bridgman and Sapp logic to his action. He observes that in light of these
We conclude that a plaintiff may prove a dangerous condition existed for an unreasonable time with circumstantial evidence, and that, as Bridgman observed, “evidence that an inspection had not been made within a particular period of time prior to an accident may warrant an inference that the defective condition existed long enough so that a person exercising reasonable care would have discovered it.” (Bridgman, supra,
Louie also observed that “The exact time the condition must exist before it should, in the exercise of reasonable care, have been discovered and remedied, cannot be fixed, because, obviously, it varies according to the circumstances. A person operating a grocery and vegetable store in the exercise of ordinary care must exercise a more vigilant outlook than the operator of some other types of business where the danger of things falling to the floor is not so obvious.” (Louie, supra,
Kmart contends that in relying on a failure to conduct a reasonable inspection to relieve the plaintiff of the burden of proving how long the dangerous condition or substance existed, we inevitably allow the imposition of liability without proof of causation. Kmart relies on the observation that “simply ignoring] the knowledge requirement where there is evidence of a storekeeper’s negligent failure to inspect . . . permits courts to impose liability where a storekeeper’s negligence may not have caused the accident: A storekeeper’s failure to inspect the premises does not necessarily lead to the conclusion that the dangerous condition existed long enough that he would have discovered it had he acted reasonably to inspect the premises.” (Comment, Reapportioning the Burden of Uncertainty: Storekeepers Liability in the Self-Service Slip-and-Fall Case (1994) 41 UCLA L.Rev. 861, 878, fns. omitted.)
As the Court of Appeal observed, however, Bridgman simply allows the failure to inspect the premises within a reasonable time prior to the accident to give rise to an inference that the defective condition lasted long enough to have been discovered and remedied. We emphasize that allowing the inference does not change the rule that if a store owner has taken care in the discharge of its duty, by inspecting its premises in a reasonable manner, then no breach will be found even if a plaintiff does suffer injury.
The Court of Appeal below recognized that Bridgman allows the inference based on an important policy that places a premium on maintenance, a crucial factor in the storekeeper’s duty to take precautions and make more frequent inspections when encouraging customers to inspect and handle the merchandise. (Bridgman, supra,
As discussed below, Kmart relies on some sister state decisions that it claims support a contrary conclusion. We have reviewed those decisions and find only a few supportive of Kmart’s position that failure reasonably to inspect the premises may not give rise to an inference that the defendant failed to exercise reasonable care in maintaining the premises. (See, e.g., Winn-Dixie Stores, Inc. v. Marcotte (Fla.Dist.Ct.App. 1989)
Other sister courts have adopted rules similar to our state rule, which allow plaintiffs to prove their case with evidence that the dangerous condition created by dairy products spilled on the floor had existed for a period sufficient to provide the owner with constructive notice. (See, e.g., Annot., Liability of Operator of Grocery Store to Invitee Slipping on Spilled Liquid or Semiliquid Substance (1983)
Conclusion
We conclude that plaintiffs still have the burden of producing evidence that the dangerous condition existed for at least a sufficient time to support a finding that the defendant had constructive notice of the hazardous condition. (Perez, supra,
For the above reasons, we affirm the Court of Appeal’s judgment.
George, C. J., Baxter, J., Werdegar, J., Kolkey, J.,
Notes
Evidence Code section 600, subdivision (b), defines an inference as “a deduction of fact that may logically and reasonably be drawn from another fact or group of facts found or otherwise established in the action.” In other words, the inference supports the plaintiff’s prima facie case of negligence and avoids the risk of nonsuit. It is important to distinguish an inference, which may, in the trier of fact’s discretion, support the plaintiff’s negligence claim, and relieve the plaintiff from the burden of proving how long the substance was on the floor, from a presumption, or “an assumption of fact that the law requires to be made from another . . . group of facts . . . .” (Evid. Code, § 600, subd. (a); see People v. Bland (1995)
Associate Justice of the Court of Appeal, Third Appellate District, assigned by the Chief Justice pursuant to article VI, section 6 of the California Constitution.
Associate Justice of the Court of Appeal, Fourth Appellate District, Division One, assigned by the Chief Justice pursuant to article VI, section 6 of the California Constitution.
Concurrence Opinion
I concur in the judgment and in the opinion of the court for the reasons stated in my dissenting opinion in Saelzler v. Advanced Group 400 (2001)
Here and in Saelzler, an injured person seeks damages from the owner of the premises where the injuries occurred. In Saelzler, a Federal Express employee attempting to deliver a package received serious injuries when she was beaten and sexually assaulted at a 28-building, 300-unit apartment complex. (Saelzler, supra,
Here and in Saelzler, the immediate or direct cause of the injury was the conduct of an unidentified third person or persons. In Saelzler, the immediate or direct cause of the woman’s injuries was the assault committed by three unidentified criminals who beat her and tried to rape her. (Saelzler, supra,
Here and in Saelzler, the injured person argued that the property owner failed to take reasonable precautions to avoid the sort of harm that the person suffered. In Saelzler, the plaintiff argued that the owner of the apartment
Here and in Saelzler, the defendant property owner argued that the injured plaintiff could not prove causation because there was no way to know with certainty whether the precautions would have prevented the injuries. In Saelzler, the owner of the apartment complex argued that, because the assailants were never identified, the plaintiff could not establish that they would not have assaulted her had the owner taken the additional security measures. (Saelzler, supra,
In Saelzler, a bare majority of this court ruled for the defendant property owner, holding that the owner was entitled to summary judgment because the Federal Express employee could not prove that her attackers “would not have succeeded in assaulting her if defendants had provided additional security precautions” (Saelzler, supra,
Here, a unanimous court rules for plaintiff shopper, holding that “evidence of the owner’s failure to inspect the premises within a reasonable period of time is sufficient to allow an inference that the condition was on the floor long enough to give the owner the opportunity to discover and remedy it.” (Maj. opn., ante, at p. 1203.) The court observes that causation ordinarily presents a factual question for the jury (id. at p. 1205) and that plaintiff need only show “ ‘that it is more likely than not that the conduct of the defendant was a cause in fact of the result’ ” (ibid., italics added, quoting Prosser & Keeton, Torts (5th ed. 1984) § 41, p. 269).
Here, the court rejects defendant property owner’s argument that its holding “allow[s] the imposition of liability without proof of causation.”
Here, I find the court’s reasoning sound and persuasive. A defendant property owner’s negligent failure to inspect or patrol the premises to discover and remedy dangerous conditions may support an inference of causation when a rational trier of fact could conclude that reasonable inspections or patrols more likely than not would have prevented the plaintiff’s injury. In Saelzler, supra,
