We are asked to decide whether procedural due process requires direct face-to-face confrontation between a discharged employee and the principal witness against him at a posttermination arbitration hearing. We hold that there exists no absolute right to face-to-face confrontation under these circumstances, and accordingly we reverse the court of appeals.
It is not disputed that Terry Johnson has a protected property right to continued employment. Cleveland Bd. of Edn. v. Loudermill (1985),
Confrontation and cross-examination are not, however, absolute prerequisites to predeprivation due process. The inquiry as to what process is due depends on the facts of each case. Brock v. Roadway Express, Inc. (1987),
In Loudermill, a board of education terminated a security guard for lying on his employment application. Ohio law at the time permitted termination without a hearing. The court held that as a classified civil servant, the employee had a protected property right to continued employment, of which he could not be deprived without “ * * * notice of the charges against him, an explanation of the employer’s evidence, and an opportunity to present his side of the story.” Id.,
Neither this court nor the United States Supreme Court has yet expressly determined the requirements of procedural due process in a positermination hearing of a public employee. Moreover, the fact that the proceeding was an arbitration, as opposed to a formal courtroom proceeding, was raised as an issue at oral argument in this court. Johnson contended that the collective bargaining agreement did not incorporate the very informal evidentiary rules of the American Arbitration Association (“AAA”), and consequently stricter evidentiary rules should have applied.
The AAA Voluntary Labor Arbitration Rules, which exempt hearings from the “legal rules of evidence” (Rule 28), serve the laudable goal of avoiding much of the formality, time consumption, and expense of a full trial-type hearing. When the arbitration concerns the termination of a public employee with a protected right to continued employment, however, the informality of arbitration may not supersede the requirements of due process. The scope of a property right is not defined by the procedures created for its removal, and due process must be
Consequently, we hold that a terminated public school employee is entitled to procedural due process at the employee’s posttermination arbitration hearing. We measure Johnson’s arbitration hearing against the same baseline due-process requirements that would apply to any type of posttermination hearing. The informality inherent in arbitration does not lower the threshold of the test.
Having held that due process guides the procedures at a posttermination arbitration hearing, we next determine what process is due. Loudermill and Brock suggest that a posttermination hearing must provide the parties a more thorough opportunity to present their evidence and to challenge adverse evidence than that promised at a pretermination hearing. In Loudermill, the court rested its holding, with respect to the pretermination hearing procedures, in part on Loudermill’s opportunity for more thorough posttermination hearings.
A more thorough posttermination hearing is necessary to “ferret out bias, pretext, deception and corruption by the employer in discharging the employee.” Duchesne v. Williams (C.A.6, 1988),
We find support for this view in several federal appellate cases. Papapetropoulous v. Milwaukee Transport Services, Inc. (C.A.7, 1986),
Neither Carter nor Riggins mandates face-to-face confrontation. We decline to create a set of specific baseline requirements that purport to control the vast variety of factual situations that might arise. Nevertheless, we approve of the spirit of Carter and Riggins and urge arbitrators, and all posttermination tribunals, to take guidance from these cases.
Even in criminal law, the right to confrontation is not absolute. See, e.g., State v. Self (1990),
Accordingly, we decline to hold that face-to-face confrontation, while an important aspect of the truth-seeking process, is an absolute requirement of due process. A party is entitled to a meaningful opportunity to challenge the adverse evidence. Procedural due process does not require face-to-face confrontation in a posttermination grievance arbitration hearing when the terminated public employee is permitted to cross-examine the adverse witness or witnesses at the hearing.
In the case at bar, we note first that it is a civil, and not criminal, matter. Although Johnson’s right to continued employment is undeniably a significant one, it is less compelling than the rights one stands to lose in a criminal prosecution. Furthermore, Johnson’s “confrontation right” emanates not from the Ohio or federal constitutional Confrontation Clauses, but from the aspect of
Although Early did not appear in the arbitration hearing room, her testimony was live, and Johnson’s attorney subjected her to cross-examination. The arbitrator in no way limited the scope of that cross-examination, and counsel attempted to evoke testimony that would damage Early’s credibility. Counterbalanced against Johnson’s right to present and challenge evidence are the significant interests of the state. These include securing the willing testimony of a witness accusing appellee of helping to arrange a drug deal at the school, and removing from the school any employee guilty of such conduct.
It is not insignificant that Early was the only witness against Johnson on the drug-dealing allegation. Tribunals should be vigilant when all the evidence on a particular accusation comes from a single source. The slight abridgment of Johnson’s ability to challenge Early’s testimony, however, was justified by her reasonable fear for her safety. Although there is no evidence of a direct threat, Johnson approached Early and asked her to lie. Under these circumstances, her fear of reprisal was reasonable. The ability of the arbitrator to view Early’s demeanor as she testified gave him an adequate opportunity to assess her credibility.
The purpose of due process is to protect substantial rights. It does not mandate particular procedures in every case. State ex rel. Owens-Illinois, Inc. v. Indus. Comm. (1991),
Judgment reversed.
