Opinion
I. Factual and Procedural History
Plaintiff and petitioner was employed at a Burger King franchise owned and operated by real party Cimm’s, Inc. (hereafter Cimm’s). Plaintiff sued Cimm’s and her former supervisor at Burger King for sexual harassment and related claims. The supervisor did not respond and his default was entered. Litigation proceeded against Cimm’s.
*428 Plaintiff served form and special interrogatories on Cimm’s. 1 Cimm’s served responses consisting of a mixture of factual answers and objections. Over five weeks passed without further action in this regard. Then, with approximately 13 days left before a motion to compel had to be filed, plaintiff sent a letter requesting further responses. Nine days later, Cimm’s responded by asserting essentially the same objections as Cimm’s had asserted in response to the original interrogatories. Plaintiff received Cimm’s response one day before the deadline for filing a motion to compel. In light of the short time left before the filing deadline, plaintiff filed her motion to compel without making further contact with Cimm’s. The motion came on for hearing in due course, with Cimm’s opposing on the ground that plaintiff had failed to satisfy the requirement of a “reasonable and good faith" attempt at “informal resolution.” The trial court agreed that plaintiff’s efforts were inadequate, denied the motion to compel, and imposed sanctions on plaintiff. Plaintiff then filed this writ petition.
II. Discussion
A. Code of Civil Procedure section 2030 requires a good faith attempt to resolve discovery disputes informally.
Code of Civil Procedure section 2030, subdivision (7), provides that “If the propounding party, on receipt of a response to interrogatories, deems that (1) an answer to a particular interrogatory is evasive or incomplete, (2) an exercise of the option to produce documents under paragraph (2) of subdivision (f) is unwarranted or the required specification of those documents is inadequate, or (3) an objection to an interrogatory is without merit or too general, that party may move for an order compelling a further response. This motion shall be accompanied by a declaration stating facts showing a reasonable and good faith attempt at an informal resolution of each issue presented by the motion.”
B. The trial judge permissibly found plaintiff’s informal resolution efforts inadequate under the circumstances.
As required by Code of Civil Procedure section 2030, plaintiff’s motion was accompanied by a declaration detailing plaintiff’s efforts at informal resolution. Plaintiff’s declaration contended that, after one extension of time to respond, Cimm’s- had provided “incomplete or evasive responses and/or meritless objections as detailed in the Separate Statement *429 served and filed herewith.” 2 The declaration stated that plaintiff then sent a letter—by both fax and mail—to Cimm’s about 13 days before the motion filing deadline. A copy of that letter was attached as an exhibit. The two-page letter identifies interrogatories by number either individually or in a group, and follows this identification with a commentary and statement of position concerning the nature of Cimm’s prior responses. As to some interrogatories, the letter contends that objections had been waived, and asserts that “full and complete responses to all these interrogatories should be forthcoming.” The letter concludes with a statement of belief “that the above-mentioned problems can be resolved cooperatively and informally, without the need of a motion to compel, and I look forward to hearing from you within the next week [in] the hopes that a motion won’t be necessary.” While somewhat abbreviated, the letter is otherwise typical and is cordial in tone throughout.
Plaintiff’s declaration continued that one day before the motion filing deadline, plaintiff received Cimm’s responsive letter, which was also attached as an exhibit. Cimm’s sent this letter by mail; there is no indication that it may also have been sent by fax. 3 Cimm’s letter is also cordial in tone, reviewing Cimm’s positions on the interrogatories identified in plaintiff’s letter, but making no concessions other than to state, that Cimm’s was continuing to assemble information. The letter ends: “Please do not hesitate to call me if you should have any further questions or comments.”
Plaintiff’s declaration concluded by stating that Cimm’s letter “although explaining defendant’s [Cimm’s] position in greater detail, offered no substantive changes in that position, but merely reiterated the same objections and arguments at greater length the same [ric]. In order to secure the discovery necessary to her case, Plaintiff has no recourse but to bring this motion.” 4
In opposition, Cimm’s pointed out the grossly overbroad nature of plaintiff’s discovery requests, and complained that the extension of time agreed to by plaintiff at Cimm’s request had only been for seven days. Cimm’s declaration stated that Cimm’s had then responded, but had received no further contact regarding the interrogatories until plaintiff’s letter 13 days *430 before the motion filing deadline. Cimm’s declaration claimed that Cimm’s responsive letter “offered several alternative solutions to resolve our discovery disputes” and that Cimm’s “fully anticipated that plaintiff’s counsel would contact me regarding my suggestions.” Cimm’s declaration continued that plaintiff “never responded to my suggestions” and instead immediately filed a motion “without any meaningful attempt to meet and confer in good faith regarding our discovery disputes.” Moreover, Cimm’s declaration continued, plaintiff did not request an extension of time within which to file motions even though such extensions had previously been granted. 5 Based on this evidence, Cimm’s argued that plaintiff had failed to attempt an informal resolution in good faith, and that plaintiff’s motion should be denied for that reason. The trial court agreed.
To the extent that the trial court’s ruling that plaintiff had not made “a reasonable and good faith attempt at an informal resolution” was based upon factual determinations, that ruling is subject to the substantial evidence standard of review. (See, e.g., 9 Witkin, Cal. Procedure (4th ed. 1997) Appeal, §§ 359-364, pp. 408-414; Eisenberg et al., Cal. Practice Guide: Civil Appeals and Writs 1 (The Rutter Group 1997) ^ 8:38 et seq., p. 8-14 et seq.) To the extent that the trial court’s ruling regarding the adequacy of plaintiff’s informal resolution efforts was based upon undisputed or determined facts, it is subject to the abuse of discretion standard of review. (See, e.g., Eisenberg et al., Cal. Practice Guide: Civil Appeals and Writs 1, supra, ^ 8:85 et seq., p. 8-30 et seq.) A reviewing court must therefore first determine whether substantial evidence supports the factual basis on which the trial court acted, and then determine whether the orders made by the trial court were an abuse of discretion in light of those facts.
Although it facially appears that there is no dispute here concerning the facts comprising the immediate effort at informal resolution, a determination of this kind (reasonability and good faith) almost inherently involves the court in considering issues of a factual nature. Here the trial judge had been presiding over discovery and other aspects of this case for some time. She had the opportunity to learn the issues in the case, to observe the practices of the attorneys, and to form judgments on the attorneys’ credibility and motivations. When assessing credibility and motivation, past experience is
*431
often a prime indicator. An abuse of discovery procedures in one instance can imply a continuing intent to abuse in other instances. Any discovery request, even an initial one, can be misused in an attempt to generate settlement leverage by creating burden, expense, embarrassment, distraction, etc. It is a judge’s responsibility to control such abuse. (Cf.
Calcor Space Facility, Inc.
v.
Superior Court
(1997)
A determination of whether an attempt at informal resolution is adequate also involves the exercise of discretion. The level of effort at informal resolution which satisfies the “reasonable and good faith attempt” standard depends upon the circumstances. In a larger, more complex discovery context, a greater effort at informal resolution may be warranted. In a simpler, or more narrowly focused case, a more modest effort may suffice. The history of the litigation, the nature of the interaction between counsel, the nature of the issues, the type and scope of discovery requested, the prospects for success and other similar factors can be relevant. Judges have broad powers and responsibilities to determine what measures and procedures are appropriate in varying circumstances. (See, e.g., Gov. Code, § 68607 [judge has responsibility to manage litigation]; Code Civ. Proc., § 128, subd. (a)(5) [judge has power to control conduct of judicial proceeding in furtherance of justice].) Judges also have broad discretion in controlling the course of discovery and in making the various decisions necessitated by discovery proceedings.
(Greyhound Corp.
v.
Superior Court
(1961)
Here plaintiff propounded grossly overbroad interrogatories. Upon receiving the expectable objections, plaintiff simply sent a single brief letter, late in the relevant time period. (Cf.
Townsend
v.
Superior Court
(1998)
C. Upon finding a failure to attempt informal resolution, a trial judge must consider the appropriate remedy.
Cimm’s relies heavily on
Townsend
v.
Superior Court, supra,
Townsend might create the impression that the required consequence of an inadequate effort at informal resolution is complete denial of the requested discovery, but it does not compel that conclusion. 8 Instead, Townsend can be seen as an example of a failure to make any real effort at informal resolution, *434 a failure so egregious as to justify immediate and outright denial of further discovery. But not every finding that additional informal resolution efforts are required can be categorized as a failure so egregious as to justify summary denial of discovery. Such categorical rulings should be reserved for cases of clear intent to burden or harass, cases of clear flaunting of statutory responsibilities, cases of established track records of lack of good faith, and the like. The range of a judge’s discretion is broad, and litigants cannot always predict exactly where on that broad range a particular judge might alight in a particular case. The party who attempts informal resolution, but mispredicts the judge’s location on the reasonable spectrum of possible levels of effort, should not inevitably be penalized by outright denial of possibly critical discovery.* * 9
As
Townsend
notes, it is a “central precept” of the Civil Discovery Act of 1986 that discovery “be essentially self-executing.”
(Townsend
v.
Superior Court, supra,
In the instant case we do not know what ultimate resolution would have resulted from application of such considerations, for the trial judge denied the motion simply on the basis that plaintiff’s lone letter was an insufficient effort at informal resolution. Hence we will grant plaintiff’s writ petition to the extent of directing the trial court to consider the proper remedy for plaintiff’s insufficient efforts, and to rule accordingly.
*436 D. The court did not err in requiring notice to plaintiff’s former supervisor in the manner specified in Code of Civil Procedure section 1985.6 *
III. Disposition
Let a writ of mandate issue directing respondent to vacate that portion of its March 4, 1998, order denying petitioner’s motions to compel further response to form and special interrogatories. Respondent is directed to set for hearing the issue of whether outright denial of the discovery requested by petitioner, or some lesser sanction, would be most appropriate.
Real party to bear the costs of this petition.
Boren, P. J., and Fukuto, J., concurred.
Notes
The discovery procedures discussed in this opinion were carried out by counsel; references to plaintiff and Cimm’s with respect to discovery procedures are references to the actions of counsel.
This “Separate Statement” is not part of the record presented on this writ proceeding.
Plaintiff’s declaration also showed that on the related matter of scheduling a deposition, another of Cimm’s counsel did send a letter by fax the day before Cimm’s mailed letter concerning the interrogatories. The interrogatory letter was dated on a Friday, and arrived on a Monday, the day before the motion filing deadline.
Plaintiff moved in separate motions to compel further responses to the form and to the special interrogatories, but the declaration filed with each motion was identical except for a difference in the amount of attorney’s fees requested.
Cimm’s declaration also advises of another letter, sent by Cimm’s to plaintiff in roughly the same time period, concerning the document production dispute covered in the unpublished portion of this opinion. A copy of the document production letter was also attached as an exhibit. That letter bears the notation that it had been sent by both fax and mail. Thus of the three letters from Cimm’s to plaintiff in this record, two had been sent by fax or both mail and fax, while one—Cimm’s response to plaintiff’s letter concerning Cimm’s interrogatory responses—was sent by mail only and dated the Friday before the motion filing deadline on Tuesday.
Although we deal here with a discovery request by a plaintiff, discovery requests can be similarly misused by defendants.
Cimm’s opposition contended, correctly so far as the records available in this court show, that “conspicuously absent from plaintiff’s motion to compel is any explanation as to why most of the information sought is relevant or calculated to lead to the discovery of relevant information.” If it is correct that such an explanation was lacking, that would normally be a sufficient basis for denial on the merits. The court in the instant case, however, ruled not on the merits but rather on the basis of the “informal resolution” requirement. The merits of the discovery requests were never reached.
Townsend
did note that the presence of counsel at deposition allows for “instantaneous discussion of an objection and attempts at informal resolution. This proposition has a certain facial appeal and the support of at least one commentator. (Weil & Brown, Cal. Practice Guide: Civil Procedure Before Trial (The Rutter Group 1997) f 8:812, p. 8E-97.)” (
If silmmary denial of further discovery were the inevitable consequence, counsel would have no choice but routinely to engage in expensive overkill—measures designed not to facilitate resolution of the discovery dispute, but instead to mollify,the judge, unnecessarily driving up the cost of litigation and consequently damaging the public interest.
We do not suggest excessive imposition of such additional requirements. They should be imposed only where the informal resolution efforts in evidence are truly inadequate. We are aware that in the current “fast track,” statistic-driven environment, it sometimes seems that courts impose procedural requirements on litigants not to forward the case toward resolution on the merits, but instead to drive up the cost of obtaining a resolution on the merits to unfeasible levels, thus forcing resolution on a basis other than the merits. Although it is widely accepted that fast track reforms were needed because of the “justice delayed is justice denied” effect of long time lags to trial, the objective of the court system remains the achievement of justice. A judicial tactic of imposing burdens simply to coerce resolution on a basis other than the merits by driving costs to unfeasible levels would be closely analogous to the tactic of a litigant who abuses discovery with the same objective in mind. Both types of conduct are equally improper, or perhaps that of the judge more so in view of the judge’s role as the guardian of justice. When administering the discovery system, courts should therefore take care to minimize, not maximize, expense. A judicial decision regarding whether to require further efforts at informal resolution before the court will rule should be the product of balanced judgment with the objective of promoting ultimate resolution on the merits, and should not be used simply as a cost-producing, calendar-clearing coercive measure.
Cimm’s served supplemental responses before the hearing of plaintiff’s motion.
In view of the short time periods allowed under fast track time guidelines, a court may be justified in imposing short time deadlines for any additional informal resolution efforts required.
See footnote, ante, page 424.
