This case calls for us to decide whether R.J. Reynolds Tobacco Company (“Reynolds”), a North Carolina-based corporation that has operated in Washington for more than half a century, may be sued in Washington for its alleged participation in a worldwide conspiracy to deny the addictive and harmful effects of smoking. Nilo D. Tuazon was diagnosed with a chronic lung disorder in 2003 in his native Philippines. The same year, Tuazon established residence in Washington state and brought suit against Reynolds for its alleged conduct that led to his current illness. Reynolds appeals the district court’s denial of its motion to dismiss for lack of personal jurisdiction and on grounds of forum non conveniens.
Background
Nilo D. Tuazon, who was born and lived in the Philippines, started smoking Salem cigarettes at age seventeen and smoked continually for more than forty years. Ten to fifteen years ago, Tuazon began to experience a chronic cough that left him weak and dizzy, a condition he suspected was smoking-related. Drawing on his own background as a lawyer and businessman, Tuazon began researching cases brought against tobacco companies in the United States.
Tuazon was diagnosed with chronic obstructive pulmonary disorder in 2003. Later that year, he immigrated to the United States on a petition supported by his daughter, a U.S. citizen, and settled with cousins in Renton, Washington. Soon after his arrival, doctors confirmed his diagnosis. Tuazon’s treatment continues under the supervision of doctors in the Seattle area.
Reynolds, originally incorporated in New Jersey in 1899, maintains its headquarters in North Carolina. Reynolds has been licensed to do business in Washington since 1940 but has no manufacturing or production facilities in the state. Since at least 1998, Reynolds has maintained an office and up to forty full-time employees in the state.' This presence has allowed Reynolds to do substantial business in Washington. From 1998-2002, Reynolds enjoyed a privileged position in the Washington market; it sold between 2.5 and 3 million cigarettes to distributors in Washington annually, generating $145-240 million in net sales each year. Also during this period, Reynolds’ market share in Washington was 29-31%, while its national market share was 23-24%. This dominant sales position resulted from a long history of targeting Washington consumers with marketing and advertising campaigns. Since at least 1949, Reynolds has advertised in purely local publications, including the Seattle Times, the Spokane Spokesman Review, and the Tacoma News-Tribune.
Over time, Reynolds’ efforts in Washington expanded to include political activity, more extensive market analysis, and spon *1168 sored research at the University of Washington. By the 1970s and 80s, Reynolds was conducting sophisticated market research, including focus groups and direct telephone surveys of smokers in several Washington cities, and providing hundreds of thousands of dollars to the University of Washington to support research into the health-related effects of smoking. In the 1990s, Reynolds organized local opposition to city and state legislation that would have banned or limited smoking and cigarette advertising. More recently, Reynolds identified Washington as a priority market and launched renewed efforts targeted at Washington consumers, spending more than $200,000 in local advertising and giving away more than 200,000 packs of free promotional cigarettes each year.
In addition to its domestic operations, Reynolds has been active overseas through a former affiliate, R.J. Reynolds International, Inc. In the Philippines, Reynolds licensed Fortune Tobacco International, Ltd. (“Fortune Tobacco”) to distribute Reynolds brand cigarettes, including Tuazon’s preferred brand, Salem.
Tuazon’s complaint alleges that Reynolds participated in a global conspiracy to suppress information regarding the addictive and health-related effects of cigarettes. The litigation of similar claims has a long and well-known history in the United States over the past decade.
See, e.g., Strawser v. Atkins,
Reynolds moved to dismiss Tuazon’s complaint for lack of personal jurisdiction and on grounds of forum non conveniens. The district court denied the motion and Reynolds now appeals. The district court certified the question for immediate appeal and we granted Reynolds permission to appeal the district court’s order.
Analysis
I. Personal Jurisdiction
We review de novo a district court’s decision to exercise personal jurisdiction.
Dole Food Co. v. Watts,
Exercise of
in personam
jurisdiction over an out-of-state defendant is limited by the Due Process Clause of the Fourteenth Amendment.
Helicopteros
*1169
Nacionales de Colombia, S.A. v. Hall,
A court may exercise specific jurisdiction where the suit “arises out of’ or is related to the defendant’s contacts with the forum and the defendant “purposefully avails itself of the privilege of conducting activities within the forum State, thus invoking the benefits and protections of its laws.”
Burger King Corp. v. Rudzewicz,
The parties agree that Tuazon’s claim arises from Reynolds’ conduct outside of Washington. Consequently, we must decide whether Reynolds’ contacts with Washington suffice to support the exercise of general jurisdiction. To this end, we follow a two-step process, asking first, whether Washington’s jurisdictional statute confers jurisdiction over Reynolds, and second, whether the exercise of jurisdiction comports with federal due process requirements.
Amoco Egypt Oil Co. v. Leonis Navigation Co.,
A. Washington’s Jurisdiction Statute
Washington courts apply the service of process statute, rather than the long-arm statute, to determine whether general jurisdiction applies. Rev.Code Wash. § 4.28.080(10). The statute confers general jurisdiction over a corporation that is “doing business” in the state.
Crose v. Volkswagenwerk AG,
*1170 In Crose and more recent cases, Washington courts have set guideposts to aid our inquiry. Crose involved a products liability lawsuit filed by a Washington resident against Volkswagen, a German corporation, arising from an injury in California. Volkswagen did not sell its products directly to Washington consumers, but only to an Oregon distributor. Despite this attenuated relationship, the Washington Supreme Court held that there was general jurisdiction under 4.28.080(10) because Volkswagen generated substantial revenue from a “well-organized, fully-integrated worldwide chain of distribution.” Id.
More recent cases have relied on other factors in finding substantial and continuous contacts. In
Hartley v. American Contract Bridge League,
In contrast, where in-state activity is singular, passive, or collateral to a business’s principal efforts,' Washington courts have refused jurisdiction. For example, one court held that a company’s limited efforts to solicit visits to Opryland (Tennessee), commission payments to Washington-based travel brokers, and occasional broadcasts of music were not “continuous and substantial” contacts sufficient to subject the defendant to general jurisdiction in Washington.
Banton v. Opryland U.S.A., Inc.,
Close cases exist, but this is not one of them. Taken together, Reynolds’ activities are very close to those of the defendants in Hartley and Hein. Unlike the defendants in Banton and Osborne, Reynolds does not attract customers or generate revenue on the basis of limited or passive contacts. As in Hartley and Hein, Reynolds does business in Washington with a long-established presence that generates substantial revenue and reaches many in-state consumers.
We are not convinced by Reynolds’ argument that its contacts in Washington were “continuous” but not “substantial.” Reynolds has been licensed to do business in Washington for decades, maintains an office and a staff of permanent employees, advertises in purely local media, targets Washington consumers, and derives $145-240 million in annual revenues from sales in Washington. In short, we hold that Reynolds’ activities in Washington constitute “doing business” within the meaning of the Washington service of process statute.
*1171 B. Due Process Analysis
Our inquiry does not end with the Washington statute. The Due Process Clause allows
in personam
jurisdiction to be exercised over a non-resident corporate defendant only if it has “certain minimum contacts” with the forum state such that “the maintenance of the suit does not offend ‘traditional notions of fair play and substantial justice.’”
Helicopteros,
1. Minimum Contacts
In the context of general jurisdiction, minimum contacts exist where a defendant has “substantial” or “continuous and systematic” contacts with the forum state, even if the case is unrelated to those contacts.
Helicopteros,
In
Perkins,
the Court sketched for the first time a vision of personal jurisdiction that did not arise from the occurrence of the cause of action in the forum state.
Id.
at 446,
kept company files and held directors’ meetings in the office, carried on correspondence relating to the business, distributed salary checks drawn on two active Ohio bank accounts, engaged an Ohio bank to act as transfer agent, and supervised policies dealing with the rehabilitation of the corporation’s properties in the Philippines.
Helicopteros,
At the other end of the spectrum, the Court deemed the defendant’s contacts insufficient to justify the exercise of general jurisdiction in
Helicopteros,
been authorized to do business in Texas ... had an agent for the service of process ... performed helicopter operations in Texas or sold any product that *1172 reached Texas, ... solicited business in Texas, ... signed any contract in Texas, ... had any employee based there, ... recruited an employee in Texas ... owned real or personal property in Texas ... maintained an office or establishment there ... maintained ... records in Texas and [had] no shareholders in that State.
Id.
at 411,
Navigating the territory between
Perkins
and
Helicópteros
requires us to balance the facts of each case.
Cf. Kulko v. Superior Ct. of Cal.,
Although courts have been understandably reluctant to exercise general jurisdiction,
cf. Amoco Egypt,
Yet another example of general jurisdiction is found in
Metropolitan Life Ins. Co. v. Robertson-Ceco Corp.,
The Second Circuit acknowledged that any one of these facts alone might have been an insufficient contact, but held that “when taken together, [the contacts] are sufficient to establish general jurisdiction.” Id. at 570 (emphasis in original). The court nevertheless dismissed the case because jurisdiction would have been unreasonable where neither the plaintiff nor the defendant resided in Vermont, the state of Vermont had no discernable interest in the case, and the plaintiffs only interest in Vermont as a forum seemed to be a generous statute of limitations. Id. at 574. Tuazon’s case is strikingly different in terms of the reasonableness analysis, as noted below.
As this review of cases illustrates, determining whether a corporate defendant’s contacts in a particular case are substantial and continuous turns on the “economic reality of the defendants’ activities rather than a mechanical checklist.”
3
Gates Learjet Corp. v. Jensen,
Reynolds’ contacts in Washington are perhaps less than the wartime “home away from home” involved in
Perkins,
yet far more substantial than the defendant’s limited contacts with Texas in
Helicópteros.
In analyzing the breadth and depth of Reynolds’ contacts with Washington, we begin by noting that Reynolds’ sales in Washington are not limited or occasional. Reynolds has had a serious presence in Washington for more than a half-century and generates enormous revenues from Washington — hundreds of millions of dollars in annual net sales in recent years.
Cf. LSI Indus.,
*1174
Reynolds’ long and successful operations are not accidental. The company did not hide in its North Carolina home, passively trickling a small supply of cigarettes to Washington.
See, e.g., Sandstrom v. ChemLawn Corp.,
Selling cigarettes is Reynolds’ core business, in Washington and elsewhere.
Cf. Lakin,
Reynolds urges that it is conducting business “with” Washington in some way that is meaningfully distinct from doing business “in” the state. Reynolds describes the former as “merely interacting with a limited number of customers or suppliers” in a state.
See Bancroft & Masters,
Finally, we are not persuaded by Reynolds’ argument that affirming the district court would obliterate the distinction between general and specific jurisdiction. Although general jurisdiction is infrequently exercised, to conclude that it exists here does not mean that every case of failed specific jurisdiction will lead to the grant of general jurisdiction. The determination simply depends upon the nature and extent of the contacts. It is abundantly clear that a corporation does not necessarily submit to general jurisdiction in every state in which it merely sells a product. But, jurisdiction here is not predicated on sales, or even the notion of substantial sales, alone. The minimum *1175 contacts are established by the confluence of Reynolds’ physical, economic, and political presence and the company’s myriad other activities in the state.
In short, we hold that Reynolds’ continuous and substantial contacts are sufficient to support the exercise of general jurisdiction.
2. Reasonableness
In the second step of our inquiry, we determine whether the exercise of general jurisdiction in this case is reasonable.
4
Here, the burden is the defendant’s to “ ‘present a compelling case’ that the exercise of jurisdiction would, in fact, be unreasonable.”
Amoco Egypt,
We look first to the burden on the defendant of litigating in the chosen forum. Reynolds does not identify any specific hardship or otherwise comment on this factor, thus abdicating its burden on this point. Evaluation of this burden often contemplates a foreign, as in non-U.S., defendant haled to court in the United States. In such cases, “[t]he unique burdens placed upon one who must defend oneself in a foreign legal system should have significant weight in assessing the reasonableness of stretching the long arm of personal jurisdiction over national borders.”
Asahi,
The second factor, a state’s interest in providing a forum for its residents, weighs in favor of reasonableness. Tuazon lawfully immigrated to Washington and has taken up residence there; Washington rightfully takes an interest in his well-being and in this dispute.
See Dole Food,
The third factor favors a forum that can provide convenient and effective relief for the plaintiff. It is easy for Tuazon to litigate his claim where he resides- — • Washington. The potential inconvenience of litigating in the Philippines (the only alternative that has been suggested) is mitigated by Tuazon’s long history and deep connections with his country of origin. Although a plaintiffs choice of home forum is entitled to deference in a forum non conveniens analysis,
Piper Aircraft Co. v. Reyno,
The fourth factor requires us to consider the most efficient judicial resolution for this case. “The site where the injury occurred and where evidence is located usually will be the most efficient forum.”
Pacific Atl. Trading Co. v. M/V Main Express,
The fifth factor calls for us to consider the shared interest of the several states in advancing social policy. While the “minimum-contacts analysis presupposes that two or more States may be interested in the outcome of a dispute,” the conflict of one forum’s interests with the “fundamental substantive social policies” of another state may usually be handled through choice-of-law analysis rather than rejecting jurisdiction.
Burger King,
Reynolds struggles to cast this controversy as one implicating high diplomacy and the sovereignty of a foreign nation, arguing that the district court erred in failing to consider the interest of the Republic of the Philippines. True, this factor often involves conflicts with the sovereignty of foreign nations, but usually when the foreign country is home to the defendant.
See, e.g., Amoco Egypt,
From the standpoint of social policy, Washington has an interest in a suit involving an alleged coverup by a tobacco company. Not only is Tuazon a Washington resident, Washington was a key participant in the global tobacco settlement, which involved related health policy issues. This is not to say that the Philippines has no social policy interest in the issues raised by the suit. Nonetheless, a weighing of factors does not tip this factor in favor of the Philippines.
Taking the factors together, we have no difficulty concluding that the exercise of jurisdiction in Washington is reasonable.
II. Forum Non Conveniens
Reynolds also sought relief on the basis of forum non conveniens. “A district court has discretion to decline to exercise jurisdiction in a case where litigation in a foreign forum would be more convenient for the parties.”
Lueck v. Sundstrand Corp.,
Reynolds faces a doubly difficult task in appealing the district court’s rejection of the forum non conveniens challenge. As an initial hurdle, the plaintiffs choice of forum is entitled to deference.
6
Piper Aircraft,
A. Adequate Alternative Forum
Reynolds bears the burden of demonstrating that an alternative forum exists and that it is adequate.
Jones v. GNC Franchising, Inc.,
The district court determined that Reynolds failed to show that the Philippines was an adequate alternative forum on two counts — failure to submit to service of process and failure to counter evidence of corruption in the Philippine court system. Before the district court, Reynolds sought primarily dismissal without conditions, but also argued in the alternative that if conditions were imposed, the court should not require waiver of “all defenses ... available ... at the time plaintiff originally filed this action.” Although there may have been some ambiguity, purposeful or otherwise, in Reynolds’ position, the acceptance of jurisdiction need not be absolute. A careful reading of the record confirms Reynolds’ consent to service of process in the Philippines. A moving party does not forfeit its consent to service by seeking accommodations as part of the dismissal. With ample discretion to tailor any conditions of dismissal, the district court in this case could have done so.
See Contact Lumber Co. v. P.T. Moges Shipping Co.,
The district court also found that Reynolds failed to bear its burden in establishing the Philippines as an adequate forum. This showing requires the defendant to establish that the foreign forum’s laws provide potential redress for the injury alleged; the fact that the substantive law may be less favorable is relevant only if it would completely deprive plaintiffs of any remedy or would result in unfair treatment.
Piper Aircraft,
To meet its burden, Reynolds offered an extensive affidavit by a former Justice of the Philippine Court of Appeals, detailing background about the Philippines and its court system, the availability of contract and tort relief, the discovery process, and procedural formalities. Under our precedent, this showing is sufficient.
Lueck,
In response, Tuazon argued that the Philippine courts are too corrupt and plagued with delays to provide an adequate forum. Tuazon’s assertions about the court system rest primarily on his own experience as a lawyer and businessman in the Philippines. He concedes that he pre
*1179
fers a U.S. court because damages in the Philippines are “niggardly,” a ground that we have rejected in the forum non conveniens analysis.
Lueck,
In his deposition, Tuazon referred to lengthy delays of up to thirty years in civil proceedings that would make any remedy essentially meaningless.
Cf. Bhatnagar v. Surrendra Overseas Ltd.,
With no personal testimony on corruption, Tuazon instead offers State Department Country Reports that reference corruption, judicial bias and inefficiency, and the potentially improper influence that corporate defendants wield over the judicial process. Without diminishing the gravity of such concerns, we note that the reports are focused on human rights in the Philippines, and the criminal justice system in particular. As with Tuazon’s testimony on delay, such a general indictment provides-insufficient substance to condemn the adequacy of Philippine courts in the face of the expert evidence offered by Reynolds.
A litigant asserting inadequacy or delay must make a powerful showing.
Cf. Eastman Kodak Co. v. Kavlin,
Indeed, in a particular case, the evidence may well support the conclusion that a legal system is so fraught with corruption, delay and bias as to provide “no remedy at all”; but the paltry evidence offered by Tuazon does not defeat Reynold’s showing of adequacy. 7 In summary, this record *1180 does not support the district court’s finding of inadequacy and we hold that Reynolds satisfied its burden to demonstrate the existence of an adequate alternative forum in the Philippines.
B. The Balance of Public and Private Interest Factors
Even when an adequate alternative forum exists, we will not disturb the plaintiffs original choice of forum “unless the ‘private interest’ and the ‘public interest’ factors strongly favor” dismissal.
Lueck,
Having already navigated several two-part tests and various multi-part tests in the jurisdictional analysis, we now tackle a seven-part test to evaluate private interest factor considerations: (1) the residence of the parties and witnesses, (2) the forum’s convenience to the litigants, (3) access to physical evidence and other sources of proof, (4) whether unwilling witnesses can be compelled to testify, (5) the cost of bringing witnesses to trial, (6) the enforceability of the judgment, (7) any practical problems or other factors that contribute to an efficient resolution.
Lueck,
The district court found that dismissal was not warranted because “it is not more convenient to try the case in the Philippines” based on the private interest factors. Neither party is a resident of the Philippines; both reside in the United States. Most importantly, Tuazon is a resident of Washington, a more convenient forum for both sides than the Philippines. It is neither unimaginable nor unreasonable that Reynolds, having operated in the state for a half-century, should defend a lawsuit there.
*1181
The third and fourth private interest factors, concerning the location and availability of evidence and witnesses, present closer questions. Reynolds makes much of the lack of compulsory process to secure key witnesses and documents in the Philippines. In response, Tuazon argues that the bulk of evidence regarding the alleged conspiracy is likely in the United States. The crucial focus is not on “the number of witnesses or quantity of evidence in each locale,” but rather “the materiality and importance of the anticipated [evidence and] witnesses’ testimony and then determine[] their accessibility and convenience to the forum.”
Lueck,
As the district court observed, evidence will be drawn from both sides of the Pacific. Proof of Reynolds’ participation in a global conspiracy likely will be in North Carolina and other United States locations. Proof of Tuazon’s medical condition is in Washington. Evidence of Tuazon’s medical history and smoking habits, as well as Reynolds’ activities in the Philippines and relationship with Fortune Tobacco, will be in the Philippines. Key witnesses from Reynolds and, of course, Tuazon himself, live in the United States.
Although the Philippines is not a party to the Hague Convention on the Service Abroad of Judicial and Extra Judicial Documents in Civil or Commercial Matters, 20 U.S.T. 361 (1965), evidence there may be obtained through voluntary deposition or compelled by letters rogatory. See United States Department of State, Philippines Judicial Assistance, available at http://travel.state.govAaw/info/judicial/judicial_660/html. Also, Tuazon has offered to help Reynolds obtain documents personal to him that are located in the Philippines. Any court, whether in the United States or in the Philippines, will necessarily face some difficulty in securing evidence from abroad. The administrative challenges faced by the district court in Washington are not so great as to justify dismissal. Thus, the third and fourth factors weigh in favor of Washington.
On balance, the economics of bringing a few witnesses from the Philippines to Washington will be less costly than moving the trial apparatus, including both parties and witnesses, from all over the United States to the Philippines. Finally, the district court noted that no evidence had been presented about the enforceability of a Philippine judgment in the United States, 9 and that trial in the Philippines would face a lengthy delay. We agree with the district court that the combination of all of these factors counsels in favor of Washington, not the Philippines.
In addition to the private interest factors, we must consider five public interest factors: (1) the local interest in the lawsuit, (2) the court’s familiarity with the governing law, (3) the burden on local courts and juries, (4) congestion in the court, and (5) the costs of resolving a dispute unrelated to a particular forum.
Lueck,
Reynolds makes much of the first factor, showing magnanimous concern that “an American jury — culturally and politically remote from the Philippines — should pass judgment on the social, political and economic issues that are implicated by plaintiffs claims.” The backhanded indictment of the jury system is not compelling. Juries routinely address subjects that are totally foreign to them, ranging from the foreign language of patent disputes to
*1182
cases involving foreign companies, foreign cultures and foreign languages. Tuazon resides in Washington, which has a strong interest in ensuring the welfare of its residents, U.S. citizens and non-citizens alike.
Piper Aircraft,
The second public interest factor concerns the choice of law that will govern Tuazon’s substantive claims. Both parties seem to believe that Philippine law will apply. We need not say now whether it does — the choice of law inquiry is better left to the district court. An analysis of Philippine law, assuming it applies, would be a burden and would support dismissal, as the district court acknowledged. This fact alone is not, however, determinative.
Piper Aircraft,
All the other public interest factors favor Washington as a forum. The district court noted it had the resources to hear Tuazon’s case and “is not overburdened or congested.”
Cf. Bhatnagar,
Conclusion
In this global and mobile age, we should expect to face controversies arising from activities originating in the United States but played out in distant lands. We should also expect to face more frequently difficult jurisdictional issues based on complicated cross-border factual scenarios. Nonetheless, Tuazon’s claim represents an application of settled principles of personal jurisdiction. The debate over whether the public and private factors favor the Philippines or Washington as a forum is intensely fact-specific. Our role is not to second guess the district court’s conclusions when the record supports its analysis of the forum non conveniens factors. The district court did not abuse its discretion in determining that these factors favored keeping the case in Washington.
AFFIRMED.
Notes
. As the Fourth Circuit noted in
Strawser,
the states and tobacco companies involved in each case varied.
See
.
In broad terms, the
Crose
analysis looks to five factors, including: (1) the interest of the state in providing a forum for its residents, (2) the ease with which the plaintiff could access another jurisdiction, (3) the amount, kind, and continuity of activities by the defendant in the state, (4) the significance of the economic benefits flowing from the defendant’s in-state activities, and (5) the foreseeability of injury resulting from the use of the defendant’s products.
Crose,
. Although there is a lively academic debate about the contours of general jurisdiction, see e.g., Mary Twitchell, The Myth of General Jurisdiction, 101 Harv. L. Rev. 610 (1988); Patrick J. Borchers, The Problem with General Jurisdiction, 2001 U. Chi. Legal F. 119 (2001), the lower courts have hewed to the principles set out as bookends by the Supreme Court and filled in the middle ground through a case-by-case review of individualized circumstances. Although it may be frustrating to some commentators that no formula has emerged, the circumstances vary so widely that a mechanical application of factors and principles would be unprincipled.
. Reynolds objects that the district court did not recite the five
Asahi
factors, arguing that the consequences of this absence are "profound.” We acknowledge Reynolds' concern but do not share its conclusion. The district court stated that the due process analysis did not end with minimum contacts and went on to discuss other factors generally recognized as reasonableness factors. It is also well-established that we may affirm a district court decision "on any basis supported by the record.”
Amoco Egypt,
. The Ninth Circuit considers two other factors in assessing the reasonableness of jurisdiction: the extent of purposeful interjection and the existence of an alternative forum.
Amoco Egypt,
. Reynolds’ argument that Tuazon should not enjoy this deference because he is a foreign citizen is at odds with the Supreme Court’s direction on this issue. In the context of forum non conveniens analysis, a resident alien such as Tuazon is entitled to the same deference as a citizen.
Piper Aircraft,
. In a long list of cases in this and other circuits, the Philippines has been found to be an adequate forum.
See, e.g., Contact Lumber,
.
See also Lony v. E.I. Du Pont de Nemours & Co.,
. On appeal, Reynolds offered to satisfy any judgment in the Philippines. This offer was not before the district court and it comes too late to be factored into our analysis of the district court’s exercise of its discretion.
