Opinion for the Court filed by Circuit Judge WILLIAMS.
The National Treasury Employees Union ("NTEU”) appeals a grant of summary judgment in favor of the United States Customs Service and individual customs officials. The Customs Service denied NTEU’s requests for waivers or reductions of search and duplication charges relating to requests under the Freedom of Information Act, 5 U.S.C. § 552 (1982) (“FOIA” or the “Act”). We agree with the District Court that the Customs Service’s actions were proper and therefore affirm.
I. Background
NTEU challenges the Customs Service’s treatment of fees to be charged for three separate FOIA requests. 1 In the first, the union sought “[njames, positions, grades and steps of all Northeast Region employees who have received awards and/or bonuses from July 1980 through the present” and copies of such awards and bonuses. Joint Appendix (“J.A.”) at 15. In the second, it asked for “[cjopies of all letters of complaint filed against the U.S. Customs Service, Northeast Region, from January 1980 through the present” and statistics *646 comparing these complaints with those in other regions. Id. at 17. In the third, it requested “[c]opies of all travel vouchers submitted by Northeast Region employees of the Labor Relations Office and the Regional Counsels [sic] Office which involved the administering of the National Agreement between NTEU and the Customs Service from July 1980 through the present.” Id. at 20 (emphasis in original). In each of these requests, NTEU asked for a waiver of search and duplication fees but also expressed willingness to pay reasonable fees. The Customs Service’s initial responses gave statements of the estimated charges and requested prepayment. Id. at 16, 18-19, 22. Only the response to the travel vouchers request addressed the union’s fee waiver request, and it summarily denied it. Id. at 22.
NTEU administratively appealed the Service’s refusals to waive search fees. In its appeal letter, it stated that information on awards and bonuses given to effective public employees “obviously benefits the general public.” Id. at 31. It alleged a “unique ability” to distribute the awards information “not only to employees, but also to the public.” Id. It also said that “complaints ... are of interest to the public since the release of such documents will improve Government efficiency and culpability.” Id. at 30. The union’s appeal letter stated that the travel vouchers were “plainly of interest to the general public” because they “clearly relate to how the N.E. Region of Customs expends Government funds.” Id. Finally, it accused the Customs Service of attempting to discourage requests and to conceal inefficiency through imposition of excessive fees. Id. at 30-31.
In response to NTEU’s administrative appeal, the director of the Service’s Office of Regulations and Rulings found the estimated fees reasonable, in view of the time-consuming nature of certain requests. Id. at 34. He also rejected the allegations that disclosure would be in the public interest, because he failed to find a genuine public interest in the subject matter or the specific records. Id. The director said, “It is more likely that the preponderant purpose of the requests is to obtain information thought to be useful in furthering the unique and limited interests of the requesters. Any benefit which the general public might derive from the disclosure of the records and the waiver of fees would be, at best, indirect and speculative.” Id. at 34-35. Accordingly, the director denied the request for a fee waiver. Id. at 35. He found no basis for the charge of bad faith in the assessment of fees. Id.
The union filed suit to compel the Customs Service to waive or significantly reduce all fees for its requests. In response to cross-motions for summary judgment, the District Court said, “We are satisfied that defendants did not act arbitrarily or capriciously or abuse their discretion in refusing to waive charges for search and duplication costs in connection with plaintiff’s six requests for information. We hold that the waiver of costs would not be in the public interest because the information requested cannot be considered as ‘primarily benefitting the general public.’ ” National Treasury Employees Union v. Griffin, No. 84-3291 (D.D.C. filed July 22, 1985), J.A. at 74. The court then granted the Service’s motion.
II. The Standard for FOIA Fee Waivers
Although FOIA generally requires requesters to pay the costs of searches, it also provides that
fees shall be limited to reasonable standard charges for document search and duplication and provide for recovery of only the direct costs of such search and duplication. Documents shall be furnished without charge or at a reduced charge where the agency determines that waiver or reduction of the fee is in the public interest because furnishing the in *647 formation can be considered as primarily benefiting the general public.
5 U.S.C. § 552(a)(4)(A) (1982). 2
Fee waivers or reductions are mandatory under § 552(a)(4)(A) only if the agency makes the requisite public interest finding. An agency’s finding that a fee waiver does not satisfy the public interest standard will be upheld unless the finding is arbitrary or capricious.
See Ely v. United States Postal Service,
A. NTEU’s Public Interest Showing
NTEU’s original requests gave no indication of how the information requested could be “considered as primarily benefiting the general public.” Its administrative appeal letter repeatedly stated that a fee waiver was “clearly appropriate,” but (except for the repetitions) made almost no effort to demonstrate the proposition.
A requester seeking a fee waiver bears the initial burden of identifying the public interest to be served.
See Ely v. United States Postal Service,
In opposing the Service’s motion for summary judgment, NTEU purported to explain the public interest it intended to invoke. It said that the awards and bonuses information related to possibly improper personnel practices. Memorandum of Points and Authorities in Support of Plaintiff’s Motion for Summary Judgment and in Opposition to Defendants’ Motion for Summary Judgment at 18. The travel vouchers request related to its claims that Service labor negotiators had engaged in an obstructionist labor relations policy and spent tax dollars unnecessarily, id. at 21-22, and the complaint letters request related to a quota system under which Service employees were awarded points for discovering undeclared merchandise, id. at 27-28. NTEU devotes the greater part of its brief on appeal to further explanation of the public interest in these issues.
The public interests identified here would hardly justify fee waivers for all the information requested. Accepting arguendo that the quota system, for example, is indeed the subject of considerable public concern, such concern would not justify waiver of fees for search and duplication of all complaint letters (rather than just quota system complaints). The relationship between the other requests and the public interests identified are similarly *648 tangential. Furthermore, the links between furnishing the requested information and benefiting the general public seem at best tenuous.
A detailed examination of these issues is inappropriate, however. The union’s efforts to fashion a plausible public benefit theory come too late. The reasonableness of the agency’s refusal depends on the information before it at the time of its decision.
See Motor Vehicle Manufacturers Association v. State Farm Mutual Automobile Insurance Co.,
NTEU argues that the agency was well aware of the high degree of public interest in the requested information, since the issues involved were matters of common knowledge. Brief for Appellant at 30-32. After reexamining the requests in light of the affidavits and other papers submitted to the District Court in support of NTEU’s cross-motion for summary judgment, we find it impossible to conclude that the agency should have understood the point of NTEU's requests without further elaboration. Thus these submissions provide no excuse for the union’s failure in its original waiver requests to give an adequate account of how furnishing the information it sought would benefit the general public.
B. Discovering the Primary Beneficiary
Even if we could accept NTEU’s assertions concerning the degree of public interest in this subject matter, we would still find its fee waiver request inadequate. Such requests must not only show a connection between the material sought and a matter of genuine public concern, but must also indicate that a fee waiver or reduction will
primarily
benefit the public.
See Crooker v. Department of the Army,
The union admits that it expects to benefit from the information requested. See NTEU’s Memorandum of Points and Authorities at 20 (“NTEU expects to benefit from the information, to be sure, but it is a benefit of improved labor relations and working conditions.”). In its requests, however, it never gave a clear account of the anticipated private benefits. Thus it is not surprising that the agency found it likely “that the preponderant purpose of the requests is to obtain information thought to be useful in furthering the unique and limited interests of the requesters.” J.A. at 34.
Equally unpersuasive is the union's suggestion that its size insures that any benefit to it amounts to a public benefit.
See
Brief for Appellant at 35-36 (claiming a membership of 110,000). The union is mistaken in supposing that
Disabled Officer’s Association v. Rumsfeld,
If NTEU proposed to use the requested information to get new legislation or build public support for improving the lives of its members, we would have no difficulty characterizing such aims as primarily private. Cf. NTEU’s Memorandum of Points and Authorities at 18 (expressing intention “to draw public attention to these improper personnel practices”). We see no reason to assume that the union’s public relations efforts primarily benefit the public, in the absence of a straightforward description from the union of its aims.
The union’s reliance on
Badhwar v. Department of the Air Force,
We do not think the union is in a position analogous to the reporters on Jack Anderson’s staff. The legislative history of the fee waiver provision indicates special solicitude for journalists, along with scholars and public interest groups.
See
S.Rep. No. 854, 93d Cong., 2d Sess. 3, 11 (1974);
Ettlinger v. FBI,
In the context of Badhwar, the reporter’s explanation of his purposes made the relation between private and public benefits clear enough to indicate the tilt in favor of the public benefit. The same cannot be said of the union’s request, given the identity of the requester and obscurity of its explanations.
C. The Agency's Explanation
The union relies on
Eudey v. CIA,
III. Amount of Fees
Besides contending that the obviousness of the public benefit implicit in its request made a fee waiver mandatory, NTEU raises but does not press an argument that the fees requested were improperly inflated with a view to effectively denying access. 4 Brief for Appellant at 8, 11. Such a practice would, of course, be highly improper. Indeed, the 1974 amendments to FOIA adding the language on fee waivers and reasonable standard charges were clearly aimed at preventing agencies from using high fees to discourage requests. See S.Rep. No. 854, 93d Cong., 2d Sess. 11-12 (1974).
The fees requested by the agency for the three searches at issue total almost $8,000, lending a surface plausibility to NTEU’s claim. The Service explained, however, both in its original letters to the union and in a litigation affidavit, that the fees were based on estimates of the hours that would be required for each search. See J.A. at 16, 18, 22, 34, 53-56. The fees were in accordance with Treasury Department regulations, which provide for search charges of $10 per hour and $.15 per page of photocopying. 5 31 C.F.R. § 1.6(g) (1986). Furthermore, the Service explained that the most expensive request — $6,530 for the complaint letters — would require several independent searches because the records sought were not centrally filed. J.A. at 18, 34, 54-55. Thus the Service rebutted any possible inference from the mere size of the fees that they were improper. Moreover, the Service’s invitation to NTEU to reformulate its request to reduce the cost (to which the union apparently made no response) suggests agency cooperation, rather than obstruction. See id. at 18, 34.
NTEU failed to offer any affidavits or other evidence in support of its allegations of impropriety in setting the fees. Rule 56(e) of the Federal Rules of Civil Procedure requires a party opposing a properly supported motion for summary judgment to do more than “rest upon the mere allegations or denials of his pleading”; it must “set forth specific facts showing that there is a genuine issue for trial.” NTEU’s bare allegations of impropriety do not meet that standard in the face of the Service’s properly supported motion.
Cf. Military Audit Project v. Casey,
*651 Accordingly, the judgment of the District Court is
Affirmed.
Notes
. Although the Customs Service refused to reduce or waive charges in a total of six NTEU requests, only three refusals are challenged in this appeal.
. Since the time that this case was argued, Congress amended this language as part of the Anti-Drug Abuse Act of 1986, Pub.L. No. 99-570, § 1803, 100 Stat. 3207, 3207-49 to 3207-50. The prospective effective date of the amendment,
see id.
§ 1804,
. In deciding NTEU's appeal, the Service said, “[The statutory public interest standard] means that the information released must meaningfully contribute to the public understanding of the *650 subject matter deemed to be in the public interest. Additional factors considered in a determination to grant or deny a fee waiver are the purposes for which the requested material is intended and the ability and intention of the requester to disseminate the information to the public." J.A. at 34.
Both parties agree that the agency should have considered five factors drawn from a January 1983 Department of Justice guidance memorandum in determining whether a waiver was in the public interest, although they do not agree on whether the factors were properly applied. We note that this Court recently remanded another case for consideration of whether these factors are consistent with FOIA.
Better Government Association v. Department of State,
. Brief for Appellees at 7 n. 3 suggests that NTEU did not raise this matter before the District Court and therefore may not raise it on this appeal. However, appellant’s complaint explicitly refers to the fees as excessive, see J.A. at 10, and it raised the matter again with reasonable clarity in its Memorandum of Points and Authorities at 10. In view of this, we see no merit in appellee’s argument.
. The Service requested prepayment of fees as follows: $700 for the awards and bonuses request, based on an estimated search time of 70 hours; $6,530 for the complaint letters request, based on estimated search time of 652Vi hours; and $745.45 for the travel vouchers request, based on an estimated search time of 70 hours and 303 pages of photocopying.
