The National Maritime Union of America, AFL-CIO (“the Union”) petitions for review of an order of the National Labor Relations Board (“the Board”) which dismissed a complaint charging that inter-venor SCNO Barge Lines, Inc. (“the Company” or “SCNO”) violated § 8(a)(1) of the National Labor Relations Act (“NLRA” or “the Act”), 29 U.S.C. § 158(a)(1) (1982), by denying the Union’s organizers access to the employees on the Company’s boats.
We conclude that, except for home visits, the alternative means the Union had available to communicate with the Company’s employees, namely, by mail, by telephone or by meetings at a Union office, were unreasonable. As for home visits, we agree with the Board’s conclusion that the General Counsel failed to meet her burden of proving that they were an unreasonable alternative means of communication. Hence, we deny the petition.
BACKGROUND
In 1979, the Company operated towboats on the Mississippi River and other major rivers in the midwest. These boats, each with a crew of about ten, rarely tied up along the river bank. Supplies were delivered midstream. Besides crew members, only people with business aboard the boats, such as supply vendors, repair workers, and marine surveyors, routinely boarded the boats.
Crew members typically remained aboard for thirty days at a time, followed by thirty days off. The homes of the Company’s seventy-five non-supervisory employees were dispersed over twelve states. Thirty-two of these crew members lived within fifty miles of a sizeable city located along one of the rivers on which the boats operated. Many of the rest lived in rural areas and had no street addresses.
In April 1979, the Union decided to initiate an organizing drive among towboat crews. On July 25, 1979, the organizer in charge of the drive, Henry Dooley, wrote to SCNO’s president, requesting permission for the Union’s organizers to board the Company’s boats. SCNO’s lawyer, Milton Talent, responded to Dooley’s letter on August 9, informing Dooley that the Company would not permit union organizers to board its boats. Talent wrote that granting the Union access would “interfere substantially with Company production and operations.” Talent further stated that the Company intended to see that the employees’ rights under the NLRA were fully implemented and that “[a]ny reasonable, realistic and practical suggestions [from the Union] as to how that may be carried out will be seriously considered.” On August 23, 1979, the Union filed an unfair labor practice charge against SCNO, based on its refusal to give the Union access to the Company’s boats.
On August 30, 1979, Dooley wrote to SCNO, requesting a list of the names and addresses of employees on the boats. Talent responded on September 10, informing the union organizer that the Company would supply such a list, and, about ten days later, Dooley received a list of the names and addresses of SCNO’s non-supervisory crew members.
During the following two months, the Union sent three mailings to these employees. In the mailings, the Union enclosed a pamphlet which discussed the Union, along with a detachable pledge card. So far as the record shows, the Union received no response from any of these mailings. Other than the mailings, the Union’s organizing efforts were limited to asking riverboat workers who already belonged to the Union to promote the Union and to pass along Union literature when they came into contact with non-unionized crews. The Union made no effort to contact SCNO’s employees by telephoning or visiting them at home.
On December 5, 1979, the Regional Director for Region 14 of the Board issued an amended complaint, 1 based on the Union’s
*770 charge that the Company had committed an unfair labor practice by denying the Union’s organizers access to its boats. An administrative law judge (“AU”) heard the case on December 19, 1979. At the hearing, John Guay, one of the Union’s organizers, testified that the Union did not attempt to visit the employees at their homes after it received the address list because their homes were widely scattered. At one point during the hearing, counsel for the Board’s General Counsel, who argued the Union’s case at the hearing, asked Guay: “Has there been any occasion recently in which you have tried to contact employees, personally, using a list of names and addresses?” Guay answered in the affirmative, stating that there had been such an earlier occasion in which an employer had provided the Union with a list of the names and addresses of its employees after a representation election had been ordered. Before Guay could testify about the results of the Union’s efforts to contact the employees on that occasion, counsel for SCNO objected on the grounds that evidence of the Union’s efforts in this earlier situation was irrelevant to the case against his client. The AU sustained the objection. The counsel for the General Counsel explained that, through his question, he was trying to demonstrate that the Union in this case decided not to try personally to contact the widely dispersed towboat employees because the organizers knew from past experience that such attempts would be fruitless. The AU adhered to his ruling excluding the evidence.
In a decision dated April 14, 1981, the AU concluded that SCNO violated § 8(a)(1) of the National Labor Relations Act by refusing to allow union organizers aboard its towboats. He concluded, based on Board precedent, that writing to, telephoning or visiting the widely dispersed homes of employees were not reasonable alternatives to reaching the employees by boarding the boats. SCNO filed numerous exceptions to the AU’s decision. Neither the General Counsel nor the Union filed exceptions.
On December 15, 1987, the Board issued its decision and order, which disagreed with the AU and dismissed the complaint on the ground that SCNO had not violated § 8(a)(1) of the Act by denying the Union’s organizers access to its boats. In an opinion signed by two of the three members of the Board’s panel, the Board held that while the property right of the Company to keep organizers off its boats and the rights of the workers to have access to information about union organizing were relatively equal, “the General Counsel failed to show that no reasonable means of communicating the Union’s organizational message to employees, other than through ship access, existed."
SCNO Barge Lines, Inc.,
287 N.L.R.B. No. 29, at 1,
The Board found the testimony of union organizer Guay inadequate to establish that home visits or telephone calls were unreasonable alternatives to onboard access.
Id.
at 10 n. 22,
Board member Wilford Johansen dissented from the majority’s opinion. In Johan-sen’s view, the General Counsel had succeeded in proving that the Union had no reasonable means of communicating its organizational message to the crew members.
Id.
at 23,
DISCUSSION
A. Initial Points
As stated, one principal reason assigned by the Board to justify its decision that there was no violation of § 8(a)(1) was that, although SCNO denied the Union’s organizers access to its boats, it “invited the Union to make other practical suggestions for implementing the employees’ right to receive information about organizing.”
Id.
at 2,
A second reason assigned by the Board for its conclusion that the General Counsel failed to prove there were no reasonable alternative means of communication under the circumstances of this case was that the Union “did not make sufficient efforts with the means at hand to show that those means were unworkable.”
Id.
at 2,
*772 B. Use of the List of Employees
Thus, unpersuaded by two of the justifications given by the Board for its conclusion that no unfair labor practice occurred, we now examine the remaining stated reason: that the Company gave the Union a list of the names and addresses of its non-supervisory employees. By furnishing this list, the Company therefore gave the union organizers several options to pursue in attempting to convey their message: (1) the organizers could and did attempt to solicit the employees by mail; (2) they could have tried to solicit the employees by telephone; (3) they could have attempted to arrange meetings with employees at a Union office or at some other place; and (4) they could have attempted to arrange visits with the employees at their homes. Whether such means of communication are reasonable in a given situation, in light of
Babcock & Wilcox
and
Sears, Roebuck,
is a mixed question of fact and law. Courts, in seeking to answer such questions, often defer to the judgment of the administrative agency. Deference to the judgment of the agency, however, is not always warranted.
See Hi-Craft Clothing Co. v. NLRB,
Courts are less inclined to show deference for the judgment of an administrative agency when the deciding members of the agency itself hold differing opinions on the matter in question,
see Barrett Line, Inc. v. United States,
1. Mailings
The only use the Union made of the name and address list furnished by SCNO was to send mailings to the employees, enclosing a pamphlet and pledge card. In its decision, the Board did not explicitly state that mailings alone provided a reasonable alternative to boarding the boats. The Board stated that the Union, in failing to prove that alternative channels of communication were unworkable, did not “demonstrate that the mailings it sent were not received.... It merely showed that no one responded.” 287 N.L.R.B. No. 29, at 2,
We reject this implication. In
NLRB v. S & H Grossinger’s Inc.,
2. Telephone Solicitation
According to the Board, the Union failed to prove that telephoning the employees was an unreasonable alternative. 287 N.L.R.B. No. 29, at 10-11,
On appeal, both the Board and the Company point out that in
Babcock & Wilcox,
3. Invitations to Meetings
The Board also suggested that the Union could have invited “crewmen ... to attend a meeting at the Union’s office or other central location.” 287 N.L.R.B. No. 29, at 9-10,
4. Home Visits
As the Board noted in its decision, the Union might have used the employee list to arrange home visits with the employees. We believe that home visits were a means of communication which may have offered the Union a reasonable alternative to boarding the boats. We are aware that in
Sioux City,
Of course, time is not the only factor in determining whether a particular means of communication is reasonable. Cost is yet another factor.
See S & H Grossinger’s,
There are other cases in which the Board held that visits to crew members’ homes were not a reasonable alternative to on-board access but they are easily distinguishable from the present case. In these cases,
Belcher Towing,
C. The Evidentiary Issue
The Union argues that we should remand this case to the Board to allow it to consider evidence, excluded by the ALJ, regarding the Union’s efforts in a prior campaign to contact widely dispersed employees. While this evidence may have been relevant, especially if it revealed the cost to the Union of making home visits, the failure of the Union or the General Counsel to file an exception to the ALJ’s ruling excluding the evidence prevents us from considering the issue on appeal.
According to 29 C.F.R. § 102.46(h) (1988), “[n]o matter not included in exceptions or cross-exceptions may thereafter be argued before the Board, or in any further proceeding.” No exception to the ALJ’s ruling was filed by the Union or the General Counsel; therefore, the Union may not be heard to argue on appeal that the ALJ’s ruling was erroneous. See NLRB v. L & B Cooling, Inc., 151 F.2d 236, 240 (10th Cir.1985) (“[A]ny contentions advanced before' the AU which are not preserved for review in exceptions or cross-exceptions are deemed waived in the absence of extraordinary circumstances.”).
In its opinion, the Board in a footnote alluded to the ALJ’s ruling excluding the evidence. 287 N.L.R.B. No. 29, at 10 n. 22,
reach the employees.” Id. 4
The Board’s indirect reference to this evidentiary issue does not preserve the issue for appeal. Discussion of an issue by the Board does not save the issue for appeal when the issue was not raised before the Board.
See Woelke & Romero Framing, Inc. v. NLRB,
CONCLUSION
As it stands, the record contains insufficient evidence to support a conclusion that home visits herein were an unreasonable alternative means of communication. The failure of the Union and the General Counsel to file an exception bars us from considering whether the AU should have allowed a union organizer to testify about the results of the Union’s efforts in an earlier campaign to contact widely dispersed em *776 ployees. For the reasons discussed, the petition is denied.
Notes
. The Regional Director issued the original complaint on November 9, 1979 against SCNO Barge Lines, Inc. and against another towing company, G.W. Gladders Towing Company. The Regional Director issued the amended complaint *770 against SCNO after both companies moved for severance of the cases against them.
. In the companion case decided the same day as
SCNO Barge Lines,
the Board held that a towboat company did violate § 8(a)(1) when it not only denied organizers access to its boats but denied the union a list of its employees as well.
G.W. Gladders Towing Co.,
287 N.L.R.B. No. 30,
. In
Belcher Towing Co.,
. The Board probably erred in its conclusion that the offer of proof was inadequate. Under Fed.R.Evid. 103(a)(2), error may be predicated upon a ruling excluding evidence so long as, in the offer of proof, "the substance of the evidence was made known to the court." At the hearing, after the ALJ excluded the evidence, the counsel for the General Counsel said:
Your Honor, without burdening the record with a question-and-answer offer of proof, I would offer to prove that in this situation where they had the Excelsior list, their attempts to make face-to-face contact with these employees, even having their mailing addresses, was fruitless.
By this statement, counsel made known to the ALJ the substance of the evidence he wanted to introduce. Therefore, his offer of proof appears to have been adequate. However, the Board was precluded from considering the issue nonetheless since the General Counsel failed to file an exception to the ALJ’s ruling.
