The National Labor Relations Board, pursuant to § 10(e) of the National Labor Relations Act, 29 U.S.C. § 160(e) (1976), applies for enforcement of its order, reported at
We hold that there was substantial evidence in the record as a whole to support the Board’s finding that the Hospital violated § 8(a)(1) by blacklisting Grange; and we are prepared to enforce the Board’s order in that respect. The Board’s finding that the Hospital’s failure to rehire Grange in the summer of 1979 constituted a § 8(a)(1) violation is also supported by substantial evidence. Since we hold, however, that the Board and the ALJ did not apply the proper legal standard to determine whether the Hospital’s refusal to rehire Grange in 1980 violated the Act, we remand the case to thе Board for further proceedings in accordance with this opinion and we retain jurisdiction pending the Board’s further order.
*636 I.
The Hospital hired Grange as a licensed practical nurse in September 1977. In May 1978, Grange began to voice complaints about working conditions in the Hospital as well as what he considered to be inept managerial policies. He discussed his concerns with fellow workers, placed signed and unsigned complaints in the Hospital’s suggestion box, and approached his supervisor, Director of Nursing Louise Dunne, to discuss his view of the Hospital’s shortcomings.
After receiving little response from his superiors, Grange sent a letter to the editor of the Bar Harbor Times on July 3, 1978. This letter detailed his complaints, both with regard to working conditions at the Hospital and with regard to the level of patient care provided by the Hospital. 1 Subsequent to the publication of the letter on July 6, the editor of the Times visited the hospital and discussed working conditions with thirty additional employees who substantiated many of Grange’s claims. Two weeks later, Grange circulated a petition among the employees of the Hospital requesting that the community and the Boаrd of Trustees of the Hospital investigate working conditions at the Hospital. Over one hundred employees signed the petition. The Times printed the petition on July 27. The adverse publicity allegedly was a factor in the decision of the Board of Trustees to cancel its capital fund drive.. The Hospital did not discipline Grange for his activities.
Grange resigned of his own accord in December 1978 to pursue a more advanced nursing degree as a registered nurse (RN). At his exit interview he reiterated that, while he enjoyed working with fellow employees, he had found many of the Hospital’s рrocedures to be grossly inadequate. He received notification that he passed the RN examination in March 1979.
In a letter sent shortly thereafter to Dunne, his former supervisor, Grange requested an application for summer employment. Grange called the Hospital on March 27 to renew his request. Dunne responded that nursing positions were available, particularly on one shift. Grange said he wanted such a position. Dunne told him to consider that he was hired. Grange submitted an official application. Dunne’s assistant informed him again to consider himself employed аs of the summer.
*637 When Dunne returned from vacation, she informed Lotreck, the Hospital Administrator, that she planned to hire Grange. According to hospital procedures, it was necessary for Lotreck to approve all hiring decisions. Lotreck instructed Dunne to tell Grange that no positions were available, stating that he could not hire someone who had caused the Hospital so much trouble. Subsequently, on May 2, Lotreck instructed his assistant to contact the administrator of the Sonagee Estates Nursing Home to describe the Hospital’s dissatisfaction with Grange and to rеcommend that Sonagee not hire him if he should apply. The administrator of Sonagee testified that he received a phone call informing him that Grange was a troublemaker who had caused grief at the Hospital.
In March 1980, after filing charges with the Board, Grange reapplied to the Hospital for a summer job as a RN. The new Director of Nursing, who believed that Lotreck would not countenance Grange as an employee, responded that no summer position was available. The only summer nurse in fact hired had been promised the job previously. In June, Grange chаnged his application to one for permanent employment. He was informed that only specialty RNs were needed. He was given a reference, however, for an opening in a nearby hospital. That hospital later offered him a position, which he rejected. The Hospital did not hire any permanent RNs that summer. There was testimony that the Hospital could have trained Grange, as it had trained other nurses in the past, to be a specialty RN in several months, his aptitude permitting.
The General Counsel of the NLRB filed a complaint alleging that the Hospital’s refusаls to rehire Grange violated §§ 8(a)(1) and 8(a)(4) of the Act. After trial the ALJ found that the Hospital had violated § 8(a)(1) by refusing to rehire Grange because he had engaged in concerted, protected activities while striving for better working conditions through meetings and through the letter published in the newspaper. No § 8(a)(4) violation was found. The ALJ did find further, however, that the Hospital’s advice to Sonagee not to hire Grange constituted blacklisting in violation of § 8(a)(1). Consequently, the ALJ ordered the Hospital to cease and desist from the unfair labor practices and to offer Grange immediаte employment in any nursing position available for which he was qualified. The Board adopted the ALJ’s findings and his recommended remedy, with the exception that it ordered the Hospital, if necessary, to dismiss any employee the Hospital had hired since refusing to rehire Grange if a vacancy did not exist in a position for which Grange was qualified.
To enforce the Board’s order which was entered June 21, 1982, the instant application was filed.
II.
Section 8(a)(1) of the Act proscribes employer actions which restrain or coerce employees in the exercise of rights guaranteed under § 7 of the Act, 29 U.S.C. § 157 (1976). One of the chief rights protected is the right to engage in concerted activities for the purpose of improving working conditions.
See NLRB v. Washington Aluminum Co.,
Although job applicants may not be afforded the full panoply of protections under the Act, they do qualify for many of the core protections. Our starting point is the decision of the Supreme Court in
Phelps
*638
Dodge Corp. v. NLRB,
The Board and various courts of appeals have relied on
Phelps Dodge
to provide job applicants other protections under the Act. For instance, in
Time-O-Matic, Inc. v. NLRB,
The underlying rationale enunciated in Phelps Dodge and amplified in Time-OMatic we believe applies to the instant case. In the refusal to rehire context, the effect of an employer’s action, if unchecked, might not only interfere with an applicant’s future exerсise of protected rights as in Time-O-Matic, but also might discourage the employer’s current employees from exercising their § 7 rights. We therefore hold that § 8(a)(1) does protect an applicant from an employer’s refusals to rehire based on past protected activities.
III.
Demonstrating an unlawful refusal to rehire may pose the difficulty, presented in this case, of balancing, on the one hand, Board counsel’s proof that an employer refused to offer employment because of an employee’s past protected activities with, on the other hand, the employer’s proffer of allegedly legitimate business reasons justifying the action. In
NLRB v. Wright Line, A Division of Wright Line, Inc.,
The Board charges that Grange was not rehired in the summers of 1979 and 1980 because of his agitation for better working conditions. It emphasizes that Grange’s controversial actions while an employee constituted concerted activity protected under the Act. The Hospital responds by denying that Grange’s public protest is protected under the Act and alleging that it had additional legitimate motives for not rehiring Grange. In particular, it contends that in the summer of 1980 there were no openings in permanent positions. With respect to the summer of 1979 application, it suggests that Grange was not rehired because he was an “unhappy” employee whose dissatisfaction manifested itself in frequent complaints directed at the administration. The first critical issue, therefore, is whether Grange’s activity, еspecially his letter to the Bar Harbor Times, represented concerted and protected activity within the meaning of the Act.
The Hospital first challenges the Board’s conclusion that Grange engaged in concerted activity by writing the letter to the
Times.
The Hospital argues that use of the first person in the letter suggests that Grange was acting for himself, out of his own unhappiness. Indeed, Grange was the only employee who signed the letter and no evidence was presented that he discussed the plan before putting it into effect. The Board’s conclusion, however, finds ample support in the record. Prior to writing the letter, Grange had discussed working conditions extensively with other employees. In the letter itself, he includes references to the plight of fellow workers at the Hospital. The letter may be considered a direct over
*640
ture for further concerted efforts to improve working conditions. The ALJ’s inference that events after submission of the letter indicated prior concerted activity bolsters the above conclusion. Shortly after the letter was published, thirty other employees met with the editor of the
Times
and substantiated Grange’s complaints about working conditions. Within three weeks, over one hundred employees signed Grange’s petition. Grange’s action, even if not endorsed in advance by other employees, clearly had the “welfare of other workers in mind.”
Randolph Division, Ethan Allen, Inc. v. NLRB,
The Hospital next asserts that, even if concerted, Grange’s letter to the newspaper did not constitute “protected” activity. It relies on the Supreme Court’s decision in
NLRB
v.
Local Union No. 1229, International Brotherhood of Electrical Workers (Jeffersоn Standard Broadcasting Co.),
The Board and courts of appeals, however, have found public appeals protected when they appeared necessary to effectuate the employees’ lawful aims. In
Misericordia Hospital Medical Center v. NLRB,
This does not end our inquiry. The Board next must demonstrate that the Hospital’s refusal to rehire Grange stemmed from the concerted, protected activities. The Board had ample support in the record to establish a causal connection between the Hospital’s refusal to rehire Grange and Grange’s prior protected activities. With respect to the summer of 1979 opening, administrator Lotreсk summarily countermanded a subordinate’s decision to hire Grange, specifically because Grange had “caused trouble’’ at the Hospital the summer before. He followed up that action by informing a nearby nursing home that it would not be in its best interest to hire a troublemaker like Grange. With respect to the summer of 1980 position, the new Director of Nursing testified that she believed that Lotreck would not hire Grange under any circumstances, and that for the permanent RN positions several specialty nurses were hired. The Hospital therefore must refute the Board’s presentatiоn by showing that the General Counsel did not produce sufficient evidence to demonstrate that the unlawful motive was a “but for” cause of the refusal to rehire.
The Hospital’s efforts to demonstrate a lawful motive and thereby undercut the Board’s proof as to unlawful motive fall into three categories: (1) that Grange's activities had manifested disloyalty; (2) that Grange had been an “unhappy” employee, criticizing his superiors and thereby undermining group morale; and (3) that there were no positions available which suited Grange’s qualifications. The first category may be disposed оf summarily, since we have held above that Grange’s activities were not disloyal but were protected under the Act. With respect to the second category, the claim that Grange was “unhappy” at the Hospital was not credited by the ALJ; and substantial evidence in the record as a whole supports that factual finding. Grange may have been critical, but there was testimony that he enjoyed his job and worked well with both his peers and his supervisors. The Hospital’s first two categories of rationale for its decision appear to be pretextual and do not cast dоubt upon the ALJ’s conclusion that the unlawful motive was the “but for” cause of the refusal to rehire. See Wright Line, supra, at 907-09. Thus, since these justifications were the only ones relied upon to support the Hospital’s refusal to rehire in the summer of 1979, the Board’s finding that its refusal constituted a violation of § 8(a)(1) must be enforced.
The Hospital’s justification for its refusal to rehire Grange for the summer of 1980, however, is on a different footing. For the summer of 1980, the Hospital hired only one part time nurse with credentials similar to those of Grange. That decision was made pursuant to a prior commitment. Although it hired several full timе specialty
*642
RNs, all had received greater experience and training than had Grange. The Hospital’s offer of proof on these claims cannot be dismissed out of hand as clearly pretextual or insubstantial.
See NLRB v. Steinerfilm, Inc.,
IV.
We have no hesitation in holding that substantial evidence in the record as a whole supports the Board’s finding that the Hospital violated § 8(a)(1) by advising another employer not to hire Grange. The Hospital does not dispute the evidence that assistant administrator O’Neill telephoned Sonagee Estates Nursing Home at Lotreck’s instigation. According to the аdministrator of Sonagee, O’Neill informed him that Grange was not being hired at the Hospital because he was a “troublemaker” and warned him not to hire Grange. The fact that Sonagee nevertheless eventually made Grange an offer does not undermine the finding that the Hospital attempted to blacklist Grange because of his protected activities in violation of § 8(a)(1) of the Act.
The Hospital urges two objections to the Board’s remedial order. It contends that since it only attempted to “blacklist” Grange once and subsequently referred him to two other employers, a cease and desist order is too extreme. Whatever merit there may be in the Hospital’s contention, we believe that upholding the Board’s remedial order generally may tend to protect other employees from future violations of the Act.
See NLRB
v.
Raytheon Co.,
Accordingly, while we are prepared to enforce the Board’s order in the respects indicated above, we remand the case to the Board for further proceedings pursuant to this opinion. We retain jurisdiction pending the Board’s further order, any review of which shall be heard by the panel that heard the instant application.
Remanded.
Notes
. The text of the letter is as follows:
“CONCERNED ABOUT CARE
To the Editor:
I am a nurse working at MDI Hospital and I am writing this letter to express my opinion concerning the conditions рrevailing there now. There is a high degree of frustration and resentment amongst the workers. The administration has added beds (which means an increased patient population) but has not provided for additional staffing to meet the work load. Indeed, when only one nurse is out of work sick, the situation can become intolerable. Only very minimal patient care is given and safety standards are stretched to the limit and beyond.
However, due to poor staffing, this was often the case before the extra beds were added. Now it is that much worse. It seems that everyone, except thе budget, suffers in this situation. I often go home after work discouraged and exhausted. I worked hard, but didn’t get the chance to meet important needs of the patient. I know for a fact that many of my fellow nurses, as well as many workers in other departments, feel the same way.
Generally speaking, I would say most workers feel underpaid and overworked. We see our meager paychecks eaten away month by month with inflation and we go on without any type of cost of living increase. This unfair situation is compounded by the fact that some administration members are exorbitantly and grossly overpaid in comparison to our salaries. And yet we have to struggle on under adverse conditions, at least partly created and allowed to remain in existence by the administration.
But the real loser is the patient, who as a consumer of a health care service, is not getting his/her money’s worth. As a concerned and dedicated bedside nurse, I have seen quality patient care go down the drain.
It seems the administration may have lost touch with the real work of the hospital: caring for the sick and doing it well. Several suggestions and complaints have appаrently gone unheeded. With more and more tourists coming to the island, and more and more patients to care for, it is time for the administration to wake up and take action to correct this situation.
Please print this letter for the sake of public interest and free speech.
Thank you.”
. The Board appears not to have acquiesced in our
Wright Line
formulation, as to which the Supreme Court denied certiorari. Rather, the Board continues to adhere to its own formulation as set forth originally in the Board’s decision in
Wright Line,
The Board, however, maintains that shifting the burden of persuasion to the employer as an affirmative defense is consonant with the plain languagе of § 10(c), as well as with the legislative history of the Act. Its approach has received support from the Fifth Circuit in
Red Ball Motor Freight, Inc. v. NLRB,
See also NLRB v. Transportation Management Corp.,
. Of course, the employer always may contest directly the General Counsel’s prima facie case of illicit motivation, and the General Counsel still must prove the existence of such motivation by a preponderance of the evidence.
. We are mindful, however, that the circumstances surrounding a refusal to rehire are not likely to be the same as those in the more familiar discriminatory discharge setting. As the Hospital in this case argues, emplоyers may have countless reasons for not hiring a particular applicant, including reservations stemming from the applicant’s past employment record at the company. Conversely, employees usually have less at stake in a refusal to rehire case than in the discharge context. They have less reason to expect that they will be rehired after voluntarily quitting than they have that their employment will continue once begun. Nevertheless, these differences can be considered within the framework of
Wright Line.
It will be a rare case in which an employee has the requisite proof to make out a prima facie case,
see Omni Int’l Hotels, Inc. v. NLRB,
. The Hospital argues that such publicity not only damaged the Hospital’s image in the eyes of the public and potential donors, but also undermined patients’ faith in the treatment they received. It cites
NLRB v. Baptist Hospital, Inc.,
