For a second time the National Labor Relations Board (the Board) seeks enforcement of an order entered by it on July 18, 1978, after it found that respondent, Jamaica Towing, Inc. (Jamaica), violated §§ 8(a)(1) and 8(a)(5) of the National Labor Relations Act (the Act), 29 U.S.C. §§ 158(a)(1) and (a)(5), immediately prior to a union representation election held on February 24, 1976, in which Local 917 of the International Brotherhood of Teamsters (the Union) was defeated. Jamaica was ordered to cease and desist from engaging in such unfair labor practices and to bargain with the Union. Upon the prior application we affirmed the Board’s findings of unfair labor practices but remanded for further consideration of the order to bargain.
The facts are fully set out in our prior opinion,
The Union thereupon filed with the Board timely objections to Jamaica’s conduct affecting the election, which were upheld by the Regional Director on May 11, 1976. The Board’s General Counsel then filed the unfair labor practice charges against Jamaica which resulted in the order presented to us for review. In September, 1976, while the charges were pending but before the Administrative Law Judge (ALJ) had rendered his decision, 3 of the 8 employees were lawfully discharged for reasons later found to be wholly unconnect *211 ed with their union activities. 1 As a result only 5 employees remained of the original 8.
On December 8,1977, the ALJ found that Giorgianni had violated § 8(a)(1) of the Act by attempting to find out which employees had signed for the Union and by his individual meetings with each of three employees in which he expressed opposition to the Union and stated he would “use muscle” against it. The balance of Giorgianni’s conduct was not found sufficiently egregious to constitute threats or promises of discharge, leading the ALJ to conclude that “the unlawful interrogations and threats ... neither require nor justify the imposition of a bargaining order under the standards set forth by the Supreme Court in
NLRB v. Gissel Packing Co., Inc.,
Upon exceptions filed by the General Counsel the Board, on July 19, 1978 (more than 2 years and 5 months after the conduct complained of), agreed with the ALJ’s findings of unfair practices but rejected his inference as to the relative insignificance of Giorgianni’s meeting with employees at which he pointed out the disadvantages of unionization and stated that, although he could máke no promises, he would consider the demands and benefits voiced by them. The Board held that this conduct amounted to direct dealing with the employees and repudiation of Jamaica’s bargaining obligation, in violation of §§ 8(a)(1) and 8(a)(5) of the Act. It also concluded that Jamaica had “engaged in pernicious conduct which, by its nature, has long-lasting if not permanent effects on the employees’ freedom of choice in selecting or rejecting a bargaining representative” and that a bargaining order was required and justified.
On July 29, 1979, following the Board’s initial petition for enforcement, we remanded with directions to consider the effect of the turnover of Jamaica’s work force and to explain, in terms of standards or guidelines of general application consistent with its denial of bargaining orders in other similar cases, why such an order was required in this case rather than the preferred remedy of a Board-supervised second election held after entry of a cease-and-desist order of the type recommended by the AU. That order would require Jamaica to post notices that employees were free to remain or become members of Local 917. See
DISCUSSION
Where an employer’s misconduct taints a prior union election by adversely affecting the employees’ freedom of choice, the traditional remedy, frequently characterized as the “preferred” or “superior” remedy, see
NLRB v. Jamaica Towing, Inc.,
In
NLRB v. Gissel Packing Co.,
Certain violations have been regularly regarded by the Board and the courts as highly coercive. These are the so-called “hallmark” violations and their presence will support the issuance of a bargaining order unless some significant mitigating circumstance exists. They include such employer misbehavior as the closing of a plant or threats of plant closure or loss of employment, 2 the grant of benefits to employees, 3 *213 or the reassignment, demotion or discharge of union adherents in violation of § 8(a)(3) of the Act. 4 In such cases the seriousness of the conduct, coupled with the fact that often it represents complete action as distinguished from mere statements, interrogations or promises, justifies a finding without extensive explication that it is likely to have a lasting inhibitive effect on a substantial percentage of the work force. The actual use of a “stick” in the form of a plant closure, or the resort to physical force or discharge, pose no problem of assessing credibility or unlikelihood of implementation. They are complete acts which may reasonably be calculated to have a coercive effect on employees and to remain in their memories for a long period. The prospect of unionization is not a sure safeguard against such tactics.
“... the reassignment, demotion, or discharge of union adherents will carry a message which cannot be lost on employees in the voting group. While there is some slight chance that a single 8(a)(3) violation will not be perceived as employer retribution, repeated violation will rarely if ever be misinterpreted. The impact on employees might be erased if our standard make-whole remedy could be swiftly obtained. But unfortunately, in the usual litigated case, restoration to employment comes months or years later, if at all, and thus the coercive effect of the discrimination is unlikely ever to be undone. The Board, therefore, since Gissel, has regularly issued a bargaining order where a union majority was dissipated by such tactics. See, e. g., Drives, Incorporated, 172 NLRB No. 101 and179 NLRB 526 , enfd.440 F.2d 354 (C.A.7). J. H. Rutter-Rex Manufacturing Co., Inc.,164 NLRB 5 , enfd. in part and remanded in part415 F.2d 1133 (C.A.6),180 NLRB 878 , enfd.434 F.2d 1318 (C.A.6)." General Stencils, Inc.,195 NLRB 1109 , 1112 (1972, upon remand) (Chairman Miller, dissenting).
Similarly, the employer, by “remedying the very grievances which gave rise to the union interest, ... destroy[s] for the moment at least the employees’ need for greater strength ... [so that] the employees can not be said to have been free to fairly appraise the value of unionization.”
Texaco, Inc. v. NLRB, supra,
In contrast to the hallmark unfair labor practices just catalogued, which justify a bargaining order, there is an array of less serious violations which must either be numerous or be coupled with some other factor intensifying their effect before they will fall within Gissel’s second category and support an order to bargain. These include such employer misconduct as interrogating employees regarding their union sympathies, holding out a “carrot” of promised benefits, expressing anti-union resolve, threatening that unionization will result in *214 decreased benefits, or suggesting that physical force might be used to exclude the union. In such cases the Board may not presume an adverse effect, lasting or otherwise, upon the employees’ free choice. The Board must undertake the task of investigating the circumstances thoroughly to determine the seriousness, extent, and longevity of any inhibitive impact. The reason for this requirement lies partly in the fact that talk is apt to be taken less seriously by employees than action. Promises of benefits may be viewed as mere ploys, never to be fulfilled without union bargaining pressures. Suggestions that unionization will lead to lesser benefits may be discounted by the employees’ belief that effective collective bargaining will prevent them from ever being put into effect. Implementation of threats to increase work shifts or to adhere more strictly to work rules may not be in the employer’s own economic self-interest. Moreover, failure to show that such promises or threats were widely disseminated among the work force may weaken any inference of coercive effect.
In our view the Board must also, in considering the advisability of a bargaining order in response to these lesser violations, consider subsequent events bearing upon employee choice, including changes in the management as well as in the work force and the passage of time.
NLRB v. General Stencils, Inc.,
“Where the focus is thus on ascertaining employee choice and examining the conditions likely to surround a future election, changes in personnel and the passage of time are relevant considerations in the Board’s analysis. When the question whether the employer’s conduct prevented a fair election is marginal in any view, as demonstrated by a dissent from one of its own members, it would seem that the Board should more carefully weigh the deterrent effect of a bargaining order on an employer found to have violated § 8(a)(1) against the possibility of inflicting what may be a totally unwanted, and even largely unknown, union on a new work force. See NLRB v. Staub Cleaners, Inc.,418 F.2d 1086 , 1090 (2 Cir. 1969) (Lumbard, Chief Judge, dissenting).”
Employee-turnover and lapse of time may therefore become major factors in close cases such as the present one. Although new employees, who would be disenfranchised by bargaining, may gain some protection from their right to file a decertification petition after the Union bargains for a reasonable time with the employer, see
Gissel, supra,
It is also significant that a refusal to give weight to subsequent events runs counter to the Board’s own consideration of such events in determining, as directed by the Supreme Court in
Gissel,
As we noted on the prior appeal in this case,
Applying these principles to the present case, we are satisfied that the bargaining portion of the Board’s order is not justified. It is true that the employer’s unfair labor practices here, which consisted of interrogation of employees, expressions of opposition to the Union, statements that unionization might result in loss of benefits through less overtime and stricter enforcement of work rules, implied promises that some of the employees’ demands would be met, and statements that the employer might “use muscle” to oppose the Union, can hardly be dismissed out of hand or minimized. They were uttered by the chief *216 executive in charge, Mr. Giorgianni, who had the capacity to carry them out, rather than by a lower-level supervisor, who might lack such authority. They were also uttered to members of a small work force of only 8 drivers where the likelihood of dissemination was greater than among a larger number of employees. All of these factors militate in favor of the Board’s order.
On the other hand, the misbehavior definitely falls within the category of non-hallmark violations. The employer’s conduct was limited entirely to Giorgianni’s oral statements, none of which was ever put into effect. There was no plant closure or threat of closure, no actual grant of benefits, no discharge of employees or even threats of discharge in reprisal for union adherence (on the contrary, Mr. Giorgianni assured the employees that their jobs were secure), and no use of force. There was no evidence that any of the drivers, who were undoubtedly used to blunt talk, feared the loss of their jobs. On the contrary, four members attempted to bargain directly with Mr. Giorgianni by stating that they might dispense with unionization if he would meet certain demands. Recognizing that he was on a tightrope Giorgianni gave an ambivalent response. Although the size of the work force is a relevant factor, the Board has not hesitated to find bargaining orders unwarranted in cases involving small employee groups. See
Restaurant Associates Industries,
The Board has not directed us to any case where it has issued a bargaining order under similar circumstances. The cases relied upon by it all involve more egregious misconduct. As we indicated in our first opinion, we are especially concerned over the effect of employee-turnover, which was wholly unrelated to the employer’s unfair labor practices. The three union adherents who left the company’s employ represented 37!/2% of the unit. Assuming that the driver who did not originally sign a union authorization card remained in Jamaica’s employ, only 50% of the original group who signed cards would remain. There is no evidence as to whether new drivers were hired to replace the three who had departed or, if so, whether they favored the Union. We are left to speculate regarding subsequent events bearing directly on the issue of the appropriate remedy. Since the departure of the three drivers occurred in September, 1976, which was only seven months after the election and more than nine months prior to the Board’s issuance of a bargaining order (the ALJ having recommended against such an order in December, 1977), we do not believe that these events should be disregarded on the ground that to give them weight would somehow “reward” the employer for its misconduct or, in the Board’s words, “put a premium upon continued litigation by the employer.” In view of the immediacy with which the turnover occurred and its lack of any connection with the employer’s behavior, the proper course for the Board on remand was to elicit evidence regarding the changed composition of the work force and determine whether the bargaining order might impair the rights of so large a percentage of the employee unit that it would now do more harm than good. This the Board has failed to do.
At this late date, almost five years after the events at issue, no useful purpose would be served by a second remand. In our view the Board, despite a full opportunity to remedy basic deficiencies in the record, has failed to do so.
Accordingly the order is enforced except for the bargaining requirement which is denied.
Notes
. In September, approximately seven months after the election, three employees who had signed authorization cards (Franqui, Passantino and Shaw) and had testified in this case as witnesses for the General Counsel, were discharged after Jamaica’s insurer, despite a request for reconsideration, advised that it would cancel its policy protecting Jamaica against liability unless these employees ceased driving its vehicles, since each had been involved in accidents causing injuries and property damage and one had been convicted of numerous traffic violations. The two more senior of the three employees (Shaw and Passantino) refused offers by Giorgianni to be employed as yardmen. The ALJ found that “the discharges were not related to the union activities or prior testimony of Franqui, Passantino and Shaw, and accordingly, were not in violation of the Act.”
.
NLRB
v.
Marsellus Vault & Sales, Inc.,
.
NLRB v. WKRG-TV,
. See, e. g.,
Freehold AMC Jeep,
. The full statement of the Board in May Department Stores Co., reads as follows:
“[Wjhatever ‘lingering effect’ the Respondent’s unfair labor practices may have had has, in part at least, likely been dissipated by the very considerable lapse of time here which time lapse also casts some doubt on the card signatures as evidence of majority status. We note, in this connection, that the record is at best unclear as to what portion of the cards are stale, a factor which further militates against finding a bargaining order to be an appropriate remedy in the circumstances of this case.”211 N.L.R.B. at 152 .
