NATIONAL LABOR RELATIONS BOARD v. J. WEINGARTEN, INC.
No. 73-1363
Supreme Court of the United States
Argued November 18, 1974—Decided February 19, 1975
420 U.S. 251
Neil Martin argued the cause and filed a brief for respondent.*
MR. JUSTICE BRENNAN delivered the opinion of the Court.
The National Labor Relations Board held in this case that respondent employer‘s denial of an employee‘s request that her union representative be present at an investigatory interview which the employee reasonably believed might result in disciplinary action constituted an unfair labor practice in violation of
I
Respondent operates a chain of some 100 retail stores with lunch counters at some, and so-called lobby food operations at others, dispensing food to take out or eat on the premises. Respondent‘s sales personnel are represented for collective-bargaining purposes by Retail Clerks Union, Local 455. Leura Collins, one of the sales personnel, worked at the lunch counter at Store No. 2 from 1961 to 1970 when she was transferred to the lobby operation at Store No. 98. Respondent maintains a companywide security department staffed by “Loss Prevention Specialists” who work undercover in all stores to guard against loss from shoplifting and employee dishonesty. In June 1972, “Specialist” Hardy, without the knowledge of the store manager, spent two days observing the lobby operation at Store No. 98 investigating a report that Collins was taking money from a cash register. When Hardy‘s surveillance of Collins at work turned up no evidence to support the report, Hardy disclosed his presence to the store manager and reported that he could find nothing wrong. The store manager then told him that a fellow lobby employee of Collins had just reported that Collins had purchased a box of chicken that sold for $2.98, but had placed only $1 in thе cash register. Collins was summoned to an interview with Specialist Hardy and the store manager, and Hardy questioned her. The Board found that several times during the questioning she asked the store manager to call the union shop steward or some other union representative to the interview, and that her requests were denied. Collins admitted that she had purchased some chicken, a loaf of bread, and some cake which she said she paid for and donated to her church for a church dinner. She explained that she purchased four pieces of chicken for which the price was $1, but that because the lobby department
Collins thereupon burst into tears and blurted out that the only thing she had ever gotten from the store without paying for it was her free lunch. This revelation surprised the store manager and Hardy because, although free lunches had been provided at Store No. 2 when Collins worked at the lunch counter there, company policy was not to provide free lunches at stores operаting lobby departments. In consequence, the store manager and Specialist Hardy closely interrogated Collins about violations of the policy in the lobby department at Store No. 98. Collins again asked that a shop steward be called to the interview, but the store manager denied her request. Based on her answers to his questions, Specialist Hardy prepared a written statement which included a computation that Collins owed the store approximately $160 for lunches. Collins refused to sign the statement. The Board found that Collins, as well as most, if not all, employees in the lobby department of Store No. 98, including the manager of that department, took lunch from the lobby without paying for it, apparently because no contrary policy was ever made known to them. Indeed, when company headquarters advisеd Specialist Hardy by telephone during the interview that
II
The Board‘s construction that
First, the right inheres in
“An employee‘s right to union representation upon request is based on Section 7 of the Act which guarantees the right of employees to act in concert for
‘mutual aid and protection.’ The denial of this right has a reasonable tendency to interfere with, restrain, and coerce employees in violation of Section 8 (a) (1) of the Act. Thus, it is a serious violation of the employee‘s individual right to engage in concerted activity by seeking the assistance of his statutory representative if the employer denies the employee‘s request and compels the employee to appear unassisted at an interview which may put his job security in jeopardy. Such a dilution of the employee‘s right to act collectively to protect his job interests is, in our view, unwarranted interference with his right to insist on concerted protection, rather than individual self-protection, against possible adverse employer action.” Ibid.
Second, the right arises only in situations where the employee requests representation. In other words, the employee may forgo his guaranteed right and, if he prefers, participate in an interview unaccompanied by his union representative.
Third, the employee‘s right to request representation as a condition of participation in an interview is limited to situations where the employee reasonably believes the investigation will result in disciplinary action.5 Thus the Board stated in Quality:
“We would not apply the rule to such run-of-the-
mill shop-floor conversations as, for example, the giving оf instructions or training or needed corrections of work techniques. In such cases there cannot normally be any reasonable basis for an employee to fear that any adverse impact may result from the interview, and thus we would then see no reasonable basis for him to seek the assistance of his representative.” 195 N. L. R. B., at 199.
Fourth, exercise of the right may not interfere with legitimate employer prerogatives. The employer has no obligation to justify his refusal to allow union representation, and despite refusal, the employer is free to carry on his inquiry without interviewing the employee, and thus leave to the employee the choice between having an interview unaccompanied by his representative, or having no interview and forgoing any benefits that might be derived from one. As stated in Mobil Oil:
“The employеr may, if it wishes, advise the employee that it will not proceed with the interview unless the employee is willing to enter the interview
unaccompanied by his representative. The employee may then refrain from participating in the interview, thereby protecting his right to representation, but at the same time relinquishing any benefit which might be derived from the interview. The employer would then be free to act on the basis of information obtained from other sources.” 196 N. L. R. B., at 1052.
The Board explained in Quality:
“This seems to us to be the only course consistent with all of the provisions of our Act. It permits the employer to reject a collective course in situations such as investigative interviews where a collective course is not required but protects the employee‘s right to protection by his chosen agents. Participation in the interview is then voluntary, and, if thе employee has reasonable ground to fear that the interview will adversely affect his continued employment, or even his working conditions, he may choose to forego it unless he is afforded the safeguard of his representative‘s presence. He would then also forego whatever benefit might come from the interview. And, in that event, the employer would, of course, be free to act on the basis of whatever information he had and without such additional facts as might have been gleaned through the interview.” 195 N. L. R. B., at 198–199.
Fifth, the employer has no duty to bargain with any union representative who may be permitted to attend the investigatory interview. The Board said in Mobil, “we are not giving the Union any particular rights with respect to predisciplinary discussions which it otherwise was not able to secure during collective-bargaining negotiations.” 196 N. L. R. B., at 1052 n. 3. The Board thus adhered to its decisions distinguishing between discipli-
III
The Board‘s holding is a permissible construction of “concerted activities for . . . mutual aid or protection” by the agency charged by Congress with enforcement of the Act, and should have been sustained.
The action of an employee in seeking to have the assistance of his union representative at a confrontation with his employer clearly falls within the literal wording of
” ‘When all the other workmen in a shop make common cause with a fellow workman over his separate grievance, and go out on strike in his support, they engage in a “concerted activity” for “mutual aid or protection,” although the aggrieved workman is the only one of them who has any immediate stake in the outcome. The rest know that by their actiоn each of them assures himself, in case his turn ever comes, of the support of the one whom they are all then helping; and the solidarity so established is “mutual aid” in the most literal sense, as nobody doubts.’ ”
The Board‘s construction plainly effectuates the most fundamental purposes of the Act. In
The Board‘s construction also gives recognition to the right when it is most useful to both employee and employer.7 A single employee confronted by an employer
IV
The Court of Appeals rejected the Board‘s construction as foreclosed by that court‘s decision four years earlier in Texaco, Inc., Houston Producing Division v. NLRB, 408 F. 2d 142 (1969), and by “a long line of Board decisions, each of which indicates—either directly or indirectly—that no union representative need be present” at an investigatory interview. 485 F. 2d, at 1137.
The Board distinguishes Texaco as presenting not the question whether the refusal to allow the employee to have his union representative present constituted a violation of
In respect of its own precedents, the Board asserts that even though some “may be read as reaching a contrary conclusion,” they should not be treated as impairing the validity of the Board‘s construction, because “[t]hese decisions do not reflect a considered analysis of the issue.” Brief for Petitioner 25.9 In that circumstance, and in the
We agree that its earlier precedents do not impair the validity of the Board‘s construction. That construction in no wise exceeds the reach of
The responsibility to adapt the Act to changing patterns of industrial life is entrusted to the Board. The Court of Appeals impermissibly encroached upon the Board‘s function in determining for itself that an employee has no “need” for union assistance at an investigatory interview. “While a basic purpose of section 7 is to allow employees to engage in concerted activities for their mutual aid аnd protection, such a need does not arise at an investigatory interview.” 485 F. 2d, at 1138. It is the province of the Board, not the courts, to determine whether or not the “need” exists in light of changing industrial practices and the Board‘s cumulative experience in dealing with labor-management relations. For the Board has the “special function of applying the general provisions of the Act to the complexities of industrial life,” NLRB v. Erie Resistor Corp., 373 U. S. 221, 236 (1963); see Republic Aviation Corp. v. NLRB, 324 U. S. 793, 798 (1945); Phelps Dodge Corp. v. NLRB, 313 U. S. 177, 196-197 (1941), and its special competence in this field is the justification for the deference accorded its determination. American Ship Building Co. v. NLRB, 380 U. S., at 316. Reviewing courts are of course not “to stand aside and rubber stamp” Board determinations that run contrary to the language or tenor of the Act, NLRB v. Brown, 380 U. S. 278, 291 (1965). But the Board‘s construction here, while it may not be required by the Act, is at least permissible
The statutory right confirmed today is in full harmony with actual industrial practice. Many important collective-bargaining agreements have provisions that accord employees rights of union representation at investigatory interviews.11 Even where such a right is not explicitly provided in the agreement a “well-established current of arbitral authority” sustains the right of union representation at investigatory interviews which the employee reasonably believes may result in disciplinary action against him. Chevron Chemical Co., 60 Lab. Arb. 1066, 1071 (1973).12
It is so ordered.
MR. CHIEF JUSTICE BURGER, dissenting.*
Today the Court states that, in positing a new
The tortured history and inconsistency of the Board‘s efforts in this difficult area suggest the need for an explanation by the Board of why the new rule was adopted. However, a much more basic policy demands that the Board explain its new construction. The integrity of the administrative process requires that “[w]hen the Board so exercises the discretion given to it by Congress, it must ‘disclose the basis of its order’ and ‘give clear indication that it has exercised the discretion with which Congress has empowered it.’ Phelps Dodge Corp. v. Labor Board, 313 U. S. 177, 197.” NLRB v. Metropolitan Ins. Co., 380 U. S. 438, 443 (1965). Here, there may be very good reasons for adopting the new rule, and the Court suggests some. See ante, at 260-261; 262-264; 265 n. 10. But these reasons are not to be found in the Board‘s cases. In Metropolitan Ins. Co., supra, at 444, we made it clear that ” ‘courts may not accept appellate counsel‘s post hoc rationalizations for agency action.’ ” The Court today gives lip service to the rule that courts are not ” ‘to stand aside and rubber stamp’ ” Board determinations. Ante, at 266.
I would therefore remand the cases to the Court of Appeals with directions to remand to the Board so that it may enlighten us as to the reasons for this marked change in policy rather than leave with this Court the burden of justifying the change for reasons which we arrive at by inference and surmise.
MR. JUSTICE POWELL, with whom MR. JUSTICE STEWART joins, dissenting.
Section 7 of the National Labor Relations Act, as amended, 61 Stat. 140,
The majority opinion acknowledges that the NLRB has only recently discovered the right to union representation in employer interviews. In fact, as late as 1964—after almost 30 years of experience with
“I fail to perceive anything in the Act which obliges an employer to permit the presence of a representative of the bargaining agent in every situation where an employer is compelled to admonish or to otherwise take disciplinary action against an employee, particularly in those situations where the employee‘s conduct is unrelated to any legitimate union or concerted activity. An employer undoubtedly has the right to maintain day-to-day discipline in the plant or on the working premises and it seems
to me that only exceptional circumstances should warrаnt any interference with this right.” Dobbs Houses, Inc., 145 N. L. R. B. 1565, 1571 (1964).2
The convoluted course of litigation from Dobbs Houses to Quality Mfg. hardly suggests that the Board‘s change of heart resulted from a logical “evolutional approach.” Ante, at 265. The Board initially retreated from Dobbs Houses, deciding that it only applied to “investigatory” interviews and holding that if the employer already had decided on discipline the union had a
Quality Mfg. Co. was the first case in which the Board perceived any greater content in
Congress’ goal in enacting federal labor legislation was to create a framework within which labor and manage-
As the Court noted in Emporium Capwell Co. v. Western Addition Community Organization,
The power to discipline or discharge employees has been recognized uniformly as one of the elemental prerogatives of management. Absent specific limitations
This variety and complexity necessarily cаll for flexible and creative adjustment. As the Court recognizes, ante, at 267, the question of union participation in investigatory
