MEMORANDUM & ORDER
Mr. Water Heater Enterprises, Inc. and MRW National, Inc. (“Plaintiffs”) bring this trademark infringement action against 1-800-Hot Water Heater, LLC, and Mr. Hot Water Heater, Inc. (“Defendants”). Plaintiffs allege Lanham Act claims for trademark infringement pursuant to 15 U.S.C. § 1114(1) and false designation of origin pursuant to 15 U.S.C. § 1125(a), and state law claims for trademark infringement and unfair competition, deceptive acts and practices and unjust enrichment. Plaintiffs move for summary judgment as to liability on their Lanham Act claims. Defendants move for summary judgment dismissing all of Plaintiffs’ claims 1 and on the issue of damages. For the following reasons, Plaintiffs’ motion is denied and Defendants’ motion is granted in part and denied in part.
BACKGROUND
The parties’ joint Rule 56.1 statement is a bare bones thirty-three paragraph summary of certain agreed facts that are not cited in their memoranda. Instead, Plaintiffs rely on the underlying affidavits and exhibits and invite the Court to troll through the record. As the Fifth Circuit cautioned, “practical constraints on the time of a judge make it impossible for the judge to examine a record of even moder
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ate size with such finitude as to be both exhaustive and exhausting. Judges are not ferrets!”
Nicholas Acoustics & Specialty Co. v. H & M Constr. Co.,
Plaintiffs have been selling, installing, and servicing water heaters under the mark “Mr. Waterheater” since 1981 (the “Waterheater Mark”). (Joint Rule 56.1 Statement of Undisputed Facts dated Apr. 16, 2009 (“56.1 Stmt.”) ¶ 1.) Plaintiffs registered the Waterheater Mark as U.S. Trademark Registration No. 1,218,299 for “gas and electric waterheaters for residential and commercial use.” (56.1 Stmt. ¶ 2.) That trademark registration was filed on May 26, 1981, issued on November 30, 1982, and became incontestable on May 23, 1988. Over the past 10 years, Plaintiffs have spent approximately $1.3 million advertising the Waterheater Mark. (Declaration of John D. Sembower dated Dec. 19, 2008 (“Sembower Deck”) ¶ 7.) The company generates approximately $2.7 million annually through sales, installations and repairs of water heaters. (Sembower Deck ¶ 11.)
Defendants began using the mark “Mr. Hot Water Heater” in connection with their plumbing services business in 1986. (56.1 Stmt. ¶ 3.) In 2002, after a change in ownership, Defendants started using the monikers “Mr. Water Heater” and “Mr. Hot Water Heater” interchangeably. (56.1 Stmt. ¶ 4.) Defendants’ website states that Defendants are the “Home of the Original Mr. Hot Water Heater!” (56.1 Stmt. ¶ 6.)
The United States Patent and Trademark Office (“USPTO”) rejected Defendants’ federal trademark applications three times. (56.1 Stmt ¶¶ 8-9, 11-14.) In 1986, Defendants sought to register the mark “Mr. Hot Water Heater” for “plumbing supply equipment,” but abandoned that application in 1987. (Declaration of Mord Michael Lewis dated Apr. 16, 2009 (“Lewis Deck”) ¶ 12, Ex. 9: Search results for trademark registration application No. 73636881 dated Mar. 20, 2009.) The USP-TO apparently lost its records relating to this first application. On October 29, 2007, Defendants tried again for a trademark. This time, they attempted to register the mark “Mr. Water Heater” for “hot water heaters” (the “2007 Application”). (Lewis Deck ¶ 13, Ex. 10: Response to trademark application No. 77315572 dated Feb. 9, 2008 (“USPTO Response to 2007 Application”).) The USPTO refused that registration “because the [Defendants’] mark, when used on or in connection with the identified goods, so resembles the [Water-heater Mark] as to be likely to cause confusion, or to cause mistake, or to deceive.” (USPTO Response to 2007 Application at 2.) Finally, on March 26, 2008, Defendants attempted to register the mark “Mr. Hot Water 1(800) 468-9283” for “plumbing services” (the “2008 Application”). (Lewis Deck ¶ 14, Ex. 11: Response to trademark application No. 77431688 dated July 9, 2008 (“USPTO Response to 2008 Application”).) In refusing the 2008 Application, the USPTO stated that “[t]he applicant’s services and the goods and services of the [Plaintiffs], are highly related plumbing and water heater goods and services which move in the same channels of trade.” (USPTO Response to 2008 Application at 4.)
Plaintiffs present a single screen shot of their web page, depicting the context in which the Waterheater Mark is displayed to consumers. The Waterheater Mark consists of the word “Mr. Waterheater,” slanted slightly upwards in a red typeface with a black shadow. Underneath the text “Mr.Waterheater” is the phrase “Keeping *582 water HOT!” in black lettering. The text runs into an animated water heater character with two eyes, a nose, a smiling mouth, stick-like arms bent at its waist, and two feet. A .circular yellow shaped object appearing to resemble the sun provides a background for the animated character.
In contrast, screen shots of Defendants’ web page show an image in blue text reading “Home of the Original Mr. Hot Water Heater!” appearing over an animated water heater character. Defendants’ animated character has two eyes, a nose, and a red tongue sticking out of its mouth, along with two muscular arms, one flexing and the other holding a lunch box. A bubble shaped text box reads “24 Hour 7 Day Service.” Another image depicts the same animated character against a red, yellow, and black horizontally striped background. To the left of the animated character, the words “Mr. Hot Water Heater” appear in white bubble-like lettering with a black shadow. A text box on the opposite side reads “Most Installations Within 2 Hours!” Additional text provides “Emergency Services,” “24 Hours 7 Days,” and the toll free number “1-800-Hok-Water.”
Plaintiffs purchase water heaters from manufacturers and plumbing suppliers for resale and installation. (56.1 Stmt. ¶ 15.) Plaintiffs’ water heaters bear both the Waterheater Mark and the manufacturer’s mark. (56.1 Stmt. ¶¶ 15-16.) Defendants purchase their water heaters from plumbing supply stores and install them for customers. After installation, Defendants place their mark on the water heaters. (56.1 Stmt. ¶¶ 18-19.) Defendants issue a single invoice bearing Defendants’ mark, which includes the price of the water heater and installation. (56.1 Stmt. ¶ 20.) Defendants also offer extended warranties on water heaters they install and include their mark on the warranty card. (56.1 Stmt. ¶ 21.) While consumers occasionally purchase water heaters from plumbing supply stores, that is more the exception than the rule. (Deposition of William Sherman dated Mar. 10, 2009 (“Sherman Dep.”) at 51-52.)
In 2007, Plaintiffs launched a nationwide franchising campaign for the Waterheater Mark and entered into franchising agreements covering parts of Connecticut and Oregon in 2008. (56.1 Stmt. ¶¶ 23-24.) Plaintiffs also negotiated with Alfonse Strada (“Strada”) for a franchise agreement in New Jersey. (56.1 Stmt. ¶ 25.) Those negotiations were interrupted after Strada saw trucks with the mark “Mr. Hot Water Heater” or “Mr. Water Heater” painted on them, and inquired of Plaintiffs. (56.1 Stmt. ¶ 26.) Strada remains interested in a franchise, but only if Defendants are not permitted to use the “Mr. Hot Water Heater” mark in New Jersey. (56.1 Stmt. ¶¶ 26-27.)
While Defendants operate primarily in New Jersey, southern New York, and eastern Pennsylvania, their website advertises plumbing services throughout the United States using the “Mr. Hot Water Heater” mark. (56.1 Stmt. ¶¶ 30-31.) Those services are provided by businesses that license the phone number “1-800-Hot-Wa-ter” from Defendants but do not refer to Defendants’ business on their own web site. (Sherman Dep. at 57-58, 67.)
DISCUSSION
I. Summary Judgment Standard
Summary judgment is appropriate “if the pleadings, the discovery and disclosure materials on file, and any affidavits show that there is no genuine issue as to any material fact and that the movant is entitled to judgment as a matter of law.” Fed.R.Civ.P. 56(c);
see also Anderson v. Liberty Lobby, Inc.,
II. Liability Under Sections 111k & 1125
Plaintiffs assert claims for trademark infringement and false designation of origin under 15 U.S.C. §§ 1114 and 1125(a), respectively. The same test applies to both claims,
see Louis Vuitton Malletier v. Dooney & Bourke, Inc.,
A. Protectability of the Mark
The Waterheater Mark is entitled to protection as a registered, incontestable trademark.
See Gruner
+
Jahr USA Publ’g v. Meredith Corp.,
The two-part test for trademark infringement begins with “whether plaintiffs mark merits protection, before proceeding to the second step, the likelihood of confusion.”
Gruner + Jahr,
Anchoring the analysis to the likelihood of confusion prong is consistent with
Mushroom Makers.
There, Plaintiff sought a declaratory judgment that its use of a trademark in connection with the promotion and sale of women’s jeans, jackets, skirts and overalls did not constitute infringement of Defendant’s registered trademark identifying a line of casual shoes, sandals, and slippers.
Mushroom Makers,
B. Likelihood of Confusion
In assessing the likelihood of confusion, this Court considers the following factors: (1) the strength of the plaintiffs mark; (2) the similarity of plaintiffs and defendant’s marks; (3) the competitive proximity of the products; (4) the likelihood that plaintiff will “bridge the gap” and offer a product like defendant’s; (5) actual confusion between products; (6) defendant’s bad faith; (7) the quality of defendant’s product; and (8) the sophistication of buyers.
Polaroid,
1. Strength of the Mark
“[T]he strength of a mark depends ultimately on its distinctiveness, or its origin-indicating quality in the eyes of the purchasing public.”
Savin,
“There are two components of a mark’s strength: its inherent distinctiveness and the distinctiveness it has acquired in the marketplace.”
Brennan’s,
360 F.3d
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at 130-31. Inherent distinctiveness reflects “not only eligibility to trademark status but also the degree of protection accorded.”
TCPIP Holding Co., Inc. v. Haar Commc’ns, Inc.,
At best, the Waterheater Mark describes the nature of Plaintiffs’ business and is therefore a descriptive mark. However, it is also a generic term that merely describes a kind of product. As an incontestable registered trademark, the Water-heater Mark is presumptively strong for the narrow category of gas and electric waterheaters. In addition, this is not a case in which Plaintiffs attempt to extend that presumption outside the goods or services noted in the registration certificate.
Cf. Paco Sport, Ltd. v. Paco Robanne Parfums,
However, the Waterheater Mark lacks acquired distinctiveness. While the Waterheater Mark has attained secondary meaning through its incontestable status, Plaintiffs present virtually no evidence as to its acquired strength in the relevant market. Plaintiffs point to $1.3 million they expended in advertising and promotion over the last 10 years and $2.7 million in annual sales. But, they offer no evidence of advertising expenditures, consumer studies, unsolicited media coverage, sales, or attempts to plagiarize the Water-heater Mark in Defendants’ market— where potential confusion might be the issue.
See Brennan’s,
2. Similarity of the Marks
“To apply [the degree of similarity factor], courts must analyze the marks’ overall impression on a consumer, considering the context in which the marks are displayed and the totality of factors that could cause confusion among prospective purchasers.”
Malletier v. Burlington Coat Factory Warehouse Corp.,
There are a number of differences between the parties’ marks. First, neither the color, typeface, nor text are the same. Plaintiffs’ mark appears in red, slightly slanted text that horizontally reads “Mr.Waterheater.” Defendants’ mark appears in bubble-shaped white text that vertically reads “Mr. Hot Water Heater.” There is additional text underneath the Waterheater Mark — “Keeping water HOT!” — which does not appear on the Defendants’ mark. Second, the parties’ animated water heater characters are different. Plaintiffs’ character has skinny arms bent at its waist, and is standing in front of a large yellow sun. Defendants’ character has a red tongue and exaggerated muscular arms, one of which is flexing while the other holds a lunch box. In addition, a text box accompanies Defendants’ character in each of the images. Finally, the parties use different colors, typefaces, and messaging. Their differences suggest factual questions concerning to what extent consumers may view the parties’ marks as confusingly similar.
See GMA Accessories,
3. Proximity of Products
This factor addresses “whether and to what extent the two products compete with each other.”
Cadbury Beverages,
The parties present little evidence as to the “structure of the market[,] ... the class of customers to whom the goods are sold, the manner in which the products are advertised, [or] the channels through which the goods are sold.”
Cadbury Beverages,
The parties’ motion papers suggest several significant differences in the operation of their businesses. First, Plaintiffs began offering franchises in 2005. The existence of franchisees could impact consumer views concerning the source of the parties’ products. Moreover, Defendants’ business outside of the New York metro area involves only licensing the phone number “1-800-Hot-Water.” As Plaintiffs acknowledge, some of Defendant’s licensees do not even refer to Defendants’ business on their web sites. Thus, there are factual questions regarding the degree of competition between the parties in those markets. Finally, Defendants offer extended warranties on their water heaters and include their mark on the warranty card. Plaintiffs do not suggest that they offer similar warranties— raising a question about any continuing relationship with the consumer after installation. Without additional evidence, this Court cannot conclude whether it is probable that consumers are likely to be confused about the source of the parties’ products.
See Brennan’s,
There is also a lack of geographic proximity between the products. Since 1981, Plaintiffs’ primary market has been limited to Pennsylvania, Ohio and West Virginia. While Plaintiffs’ 2007 franchising campaign extended their business to Oregon and Connecticut, they offer only one example where the parties’ businesses collided. That incident, involving a prospective franchisee who came across Defendants’ trucks in the New York/New Jersey area, fails to demonstrate that potential customers are likely to be confused. That it involved a potential franchisee rather than a customer underscores a difference between the parties’ businesses. In sum, whether the *588 parties operate in different channels of commerce is a question of fact.
4. Bridging the Gap
This factor looks to either the likelihood that Plaintiffs will enter Defendants’ business or the average customer’s perception of the likelihood that Plaintiffs would enter the Defendants’ market.
Sports Auth.,
Plaintiffs point to their negotiations with a prospective franchisee in northern New Jersey as evidence of their plans to enter Defendants’ market. Because the parties failed to present sufficient evidence regarding their respective business models, the Court cannot find that Plaintiffs are likely to enter Defendants’ business. Accordingly, this factor only slightly favors Plaintiffs.
5. Actual Confusion
While “actual confusion need not be shown to prevail under the Lanham Act,”
Lois Sportswear,
6.Bad Faith
This factor “considers whether the defendant adopted its mark with the intention of capitalizing on plaintiffs reputation and good-will and [on] any confusion between his and the senior user’s product.”
Savin,
While Defendants’ failure to conduct a trademark search when they purchased the business in 2002 does not alone amount to bad faith, thereafter they were rejected at least twice for federal trademark registrations. Nevertheless, they persisted in declaring themselves to be the “Home of the Original Mr. Hot Water Heater!” and offer no credible explanation for that claim.
See Artisan,
7.Quality of Defendant’s Product
Plaintiffs do not present any evidence with respect to the quality of Defendants’ services. Accordingly, this factor weighs in favor of Defendants.
See GMA Accessories,
8.Sophistication of Buyers
Neither party offered any direct evidence of consumer sophistication, “such as
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expert opinions or surveys.”
Star Indus.,
In sum, three of these factors — strength of the mark, actual confusion, and quality of Defendants’ products — favor Defendants as a matter of law. One factor— bridging the gap — slightly favors Plaintiffs. With respect to the remaining four factors — including two that are the “most significant,”
Mobil Oil Corp.,
II. State Law Claims
A. Trademark Infringement
“To prevail on its common law claim of trademark infringement, [plaintiff] need only present evidence sufficient to establish a violation of section 32(1) of the Lanham Act.”
Philip Morris USA Inc. v. Felizardo,
No. 03 Civ. 5891(HB),
B. Unfair Competition
While unfair competition claims under common law are governed largely by the same standard as their Lanham Act counterparts, they require a showing of bad faith or intent.
See Genesee Brewing Co., Inc. v. Stroh Brewing Co.,
C.Deceptive Acts and Practices
Plaintiffs also assert deceptive acts and practices in violation of New York General Business Law Section 349. To state a claim under this section, Plaintiff must show that Defendants’ actions would materially mislead a reasonable consumer, and that Plaintiff was injured as a result of Defendants’ acts.
See S.Q.K.F.C., Inc. v. Bell Atl. TriCon Leasing Corp.,
III. Damages
Defendants also move for summary judgment claiming that even if Plaintiffs could establish liability, they would not be entitled to damages. “In order to recover an accounting of an infringer’s profits, a plaintiff must prove that the infringer acted in bad faith.”
Int’l Star
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Class Yacht Racing Ass’n v. Tommy Hilfiger, U.S.A., Inc.,
Judges in the Southern District of New York are split over whether the Trademark Amendments Act of 1999 (the “1999 Amendments”) eviscerated the Second Circuit’s willfulness requirement.
Compare Nike, Inc. v. Top Brand Co. Ltd.,
No. Civ. 8179(KMW)(RLE),
“The court in exceptional cases may award reasonable attorney’s fees to the prevailing party.” 15 U.S.C. § 1117(a). “Exceptional cases are those where acts of infringement can be characterized as malicious, fraudulent, deliberate, or willful.”
Weight Watchers,
While Plaintiffs fail to show actual confusion, a question of fact exists as to whether Defendants acted in bad faith. Defendants were rejected at least twice for federal trademark registrations but continue to claim that they are the “Home of the Original Mr. Hot Water Heater!” Accordingly, Defendants’ motion for summary judgment with respect to damages, accounting of profits and attorney’s fees is denied.
CONCLUSION
For the foregoing reasons, Plaintiffs’ motion for summary judgment as to liability on their Lanham Act claims is denied. Defendants’ motion for summary judgment dismissing Plaintiffs’ state deceptive acts and practices claim is granted and the other branches of their summary judgment motion are denied.
SO ORDERED.
Notes
. While Defendants purport to move to dismiss all of Plaintiffs’ claims, their motion papers do not even mention, let alone address, Plaintiffs’ unjust enrichment claim. Accordingly, this Court declines to consider that branch of their motion.
. As discussed earlier, while the full record contains some limited evidence concerning the manner in which the parties conduct business, "a court is not required to consider what the parties fail to point out in their Local Rule 56.1 statements.”
Holtz v. Rockefeller & Co.,
