Appellants Milagros and Glen Morante appeal the judgment as a matter of law granted after a jury returned a verdict in their favor in this debt collection practices case. Appel-lees American General Financial Center (AGFC) and Services Bureau of Indiana (SBI) cross-appeal the denial of their motion for attorney’s fees and partial denial of their motion for costs. Alternatively on cross-appeal AGFC challenges the jury’s award of exemplary damages. We vacate and remand.
BACKGROUND
This case originally involved claims under the Federal Fair Debt Collection Practices Act, the Texas Debt Collection Act, and for breach of contract and defamation. The case was removed to federal court based upon diversity jurisdiction. The parties consented to proceed before a magistrate judge. The plaintiffs are Glen and Milagros Morante. The defendants are AGFC; SBI, a wholly-owned subsidiary of AGFC which provides collection service for AGFC; Client Services, Inc. (CSI), a debt collection agency; and Donald Alexander, a collector employed by CSI.
Mrs. Milagros Morante purchased a satellite dish system from Pidgeon’s pursuant to a 12-month agreement wherein if the Mor-antes made full payment within 12 months, they paid no interest. Pidgeon’s was to deliver the satellite dish before Father’s Day, but when Mr. Morante learned he would be laid off from his job in late May or early June 1994, Mrs. Morante contacted Pidgeon’s where a salesman allowed her to cancel the contract, but her $327.58 deposit would only be returned in the form of a store credit. Mrs. Morante eventually decided to use her store credit to purchase a $1600 T.V. in January 1995.
Pidgeon’s sold the Morantes’ account to AGFC, and AGFC began sending billing statements for the satellite dish showing the Pidgeon’s account was due and owing. The Morantes also received demanding phone calls from AGFC threatening to report them to a credit agency if they did not make a payment. AGFC then turned the account over to SBI (a wholly-owned subsidiary of AGFC) which began collection efforts in November 1994.
Pidgeon’s credited the Morantes’ account in January 1995. SBI inquired to Pidgeon’s about the account, and Pidgeon’s told SBI employees as early as February 14, 1995, that the account should be credited and that the Morantes were correct that they did not owe a balance on the satellite dish. Nevertheless, in June and July 1995, SBI wrote the Morantes advising them their AGFC account was past due.
Even though the Morantes’ account had been credited by Pidgeon’s, SBI referred the Morantes’ account to one of its outside contract collection agencies, CSI, for collection on July 25, 1995. CSI signed a written agreement with AGFC which governed CSI’s collection efforts on AGFC accounts. The Morantes were subjected to more harassing and threatening phone calls from CSI and Alexander (CSI’s employee). Neither AGFC nor SBI notified CSI or Alexander that the Morantes’ account with Pidgeon’s should have been credited with the full amount. The Morantes filed suit.
After a jury found for the Morantes on their Texas Act and Federal Act claims,
The Morantes appeal only one issue: whether the magistrate judge properly set aside the jury’s answer with respect to CSI’s agency status. AGFC and SBI have cross-appealed challenging the magistrate judge’s denial of their motion for attorney’s fees and partial denial of their motion for costs. On cross-appeal, AGFC further challenges the award of exemplary damages.
ANALYSIS
1. Judgment as a Matter of Law—Agency
This court reviews the grant of a judgment as a matter of law de novo. Freeman v. Bexar County,
In response to Question No. 9, the jury found that CSI acted as AGFC’s agent but that SBI (AGFC’s wholly-owned subsidiary) did not. The Agreement between AGFC and CSI provided that CSI was an independent contractor. Under Texas law, a written contract describing the parties as independent contractors is not conclusive. See Exxon Corp. v. Perez,
The Morantes argue that in the Agreement between AGFC and CSI, AGFC retained numerous rights to control CSI’s collection efforts on AGFC accounts. We agree. The Agreement required (1) CSI to make minimum numbers of contacts with debtors, (2) CSI supervisors to review AGFC accounts monthly, and (3) CSI to report payments weekly. The Agreement authorized AGFC to audit all AGFC accounts and inspect CSI’s books at any time during normal business hours and also required CSI, upon seven days’ notice, to provide a complete list of all AGFC accounts and their current status. The Agreement further required initial contact with a debtor within twenty-four hours of receipt of the account. The Agreement set out specific guidelines to determine whether an account was closed such as: (1) six unsuccessful contacts during different times of the day or week; (2) three “neighbor” contacts to update debtor location information; (3) contact with credit bureaus, employers, and motor vehicle registration; or (4) the account has had no payment activity for three months and is not in litigation.
The Agreement required approval by AGFC for settlement or compromise of a claim, and it prohibited CSI from instituting a civil suit on any AGFC account without
In addition to the provisions of the Agreement which clearly set forth the many areas in which AGFC controlled CSI’s collection efforts, testimony at trial verified that AGFC managed the details of CSI’s collection work to the extent provided in the written Agreement. One of CSI’s officers, Martin Jacobson, verified that the Agreement accurately reflected the relationship between CSI and AGFC. We find that the Agreement and Jacobson’s testimony provided sufficient evidence for the jury to conclude that CSI was the agent of AGFC.
Our independent review of the record reveals an additional reason why AGFC’s renewed motion for judgment as a matter of law should have been denied with respect to the agency question. At the close of the plaintiffs case, AGFC moved for judgment as a matter of law on numerous grounds but never argued that there was insufficient evidence that CSI was the agent of AGFC. Supp. Rec. Vol. 4:152-161. At the close of all the evidence,
In light of the foregoing, we conclude that the magistrate judge erred in granting a judgment as a matter of law and setting aside the jury’s verdict with respect to the agency status of CSI.
II. Exemplary Damages against AGFC
AGFC mounts numerous challenges to the exemplary damages awarded by the jury. AGFC’s arguments are meritless, and at times border on the frivolous. We perceive no inconsistency in the special interrogatories. AGFC was found liable for exemplary damages due to the collection efforts of its agent CSI. AGFC argues that CSI was not subject to the version of the Texas Debt Collection Act in effect at the time of trial. The Texas Act defined a “debt collector” as “any person engaging directly or indirectly in debt collection_” Tex. Civ. Stat. Ann. art. 5069-11.01(c). “Debt collection means any action, conduct, or practice in soliciting debts for collection or in collecting debts owed or due, or alleged to be owed or due a
Finally, exemplary damages are available under the Texas Act. See Brown v. Oaklawn Bank,
She also testified about another call from CSI’s collector Alexander who identified himself as representing AGFC. According to Mrs. Morante, Alexander was rude and demanding and told her that if she did not pay within thirty days he would sue her. Mrs. Morante further testified that Alexander told her he knew where she worked, knew how much her house was worth, and knew how much money she had in the bank. Mrs. Morante tried to explain to Alexander that she had sent a letter disputing the debt as she never received a satellite dish, but that Alexander asked her if she knew she was committing a crime. Although AGFC, CSI, and Alexander deny that any of these events occurred, the jury was able to hear Mrs. Morante and Alexander testify and make its determination regarding credibility and exemplary damages. We will not overturn that judgment. The verdict with respect to exemplary damages against AGFC should be reinstated.
III. Costs and Attorney’s Fees
The district court’s partial award of costs for AGFC and SBI is vacated in light of the foregoing.
The case is remanded for the district court to reinstate the jury’s verdict with respect to the agency status of CSI and with respect to the exemplary damages awarded against AGFC. Upon remand, the district court is to determine the costs of court to be awarded to the Morantes.
VACATED AND REMANDED.
Notes
. The jury found that CSI knowingly violated certain provisions of the Texas Act, which was a producing cause of damages to the Morantes. The jury awarded Mrs. Morante $500 in past mental anguish damages and $1000 in additional damages. The jury also found that CSI and Alexander violated the Texas Act recklessly, intentionally, or with callous disregard to the Mor-antes' rights.
With respect to the Federal Act, the jury found that CSI violated one provision, and SBI violated one provision. The jury awarded Mrs. Morante $1000 in past mental anguish damages and awarded both Morantes $1000 each for damage to credit in connection with the Federal Act violations. The jury also awarded $1000 each against SBI and CSI as additional damages for violating the Federal Act.
The juiy further found in Question No. 9 that CSI was acting as an agent of AGFC in its attempts to collect the MoranteV account. Based upon its finding that CSI acted recklessly, intentionally, or with callous disregard to the Morantes’ rights, the jury awarded the Morantes $45,000 in exemplary damages. The jury assessed $5,000 against AGFC, $10,000 against SBI, and $30,000 against CSI.
The jury declined to hold the defendants liable for breach of contract or defamation.
. The magistrate judge also set aside the award against SBI on the Federal Act claim concluding that there was no evidence that SBI’s "principal business” was debt collection; thus SBI fell within the Act’s exemption provided in 15 U.S.C. § 1692a(6)(B). The Morantes do not appeal this decision.
. Immediately after the plaintiffs rested, AGFC made its motion for judgment as a matter of law and rested. Supp. Rec. Vol. 4:161.
