Monticello v. Winnebago Industries, Inc.Monticello v. Winnebago Industries, Inc.
ORDER
Now before the Court for consideration are Defendant Workhorse Custom Chassis, Ine.’s Motion for Summary Judgment [51-1], Defendant Winnebago Industries, Inc.’s Motion for Summary Judgment [53— 1], Defendant Winnebago Industries, Ine.’s Motion to Supplement [63-1], and Plaintiffs Motion to Supplement [66-1]. After considering the entire record and the arguments of the parties, the Court enters the following Order.
Background
I. The Purchase
This case is for breach of warranty arising out of Plaintiffs purchase of a recreational vehicle. Plaintiff Joseph Monticello and his wife purchased a new 2003 Winnebago Sightseer recreational vehicle (the “Vehicle” or the “RV”) in March 2003. Plaintiff purchased the RV in Lake Park, Georgia from Suncoast RV and entered into a Retail Installment and Security Agreement with Suncoast for purchase of the RV. (Monticello Dep. at 18; PL’s Compl. [1] Ex. A.) 1 Defendant Winnebago Industries, Inc. (‘Winnebago”) is a foreign corporation authorized to do business in the State of Georgia. Winnebago is engaged in the manufacture of recreational vehicle components and related equipment and services which it distributes through authorized dealers, including Suncoast RV. Defendant Workhorse Custom Chassis, LLC. (“Workhorse”) is an Illinois limited liability corporation that is authorized to do business in the State of Georgia. Workhorse is engaged in the manufacture and sale of chassis used in motor homes. Workhorse manufactured the chassis used in Plaintiffs 2003 Winnebago Sightseer. (Def.’s Answer to Pl.’s Am. Compl. [18] ¶¶ 1,4.)
II. The Warranties
A. The Winnebago Limited Warranty
At the time of the purchase, Plaintiff signed a Winnebago Sale and Warranty Registration Card where he certified that “I HAVE BEEN GIVEN THE WARRANTY DOCUMENTS FOR THIS VEHICLE PRIOR TO SALE AND I HAVE READ, UNDERSTOOD AND AGREE TO ITS TERMS FULLY.” (Def.’s Mot. for Summ. J. Ex. 4.) 2 Plaintiff, however, does not recall receiving the limited warranty and states that his signature took place at a time when he was signing numerous documents. (Monticello Dep. 23-24.) The warranty is titled the “2003 New Vehicle Limited Warranty.” {See Def.’s Mot. for Summ. J. [53] Ex. 5 (hereinafter “Winnebago Warranty”).) The Warranty provides that the basic warranty period is twelve months or 15,000 miles, whichever occurs first. 3 It also states that
ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE APPLICABLE TO THIS VEHICLE IS LIMITED IN DURATION TO THE DURATION OF THIS WRITTEN WARRANTY AS HEREINBEFORE OR HEREINAFTER PROVIDED. THE PERFORMANCE OF REPAIRSIS THE EXCLUSIVE REMEDY UNDER THIS WRITTEN WARRANTY OR ANY IMPLIED WARRANTY. WINNEBAGO INDUSTRIES SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR LOSS OF TIME, INCONVENIENCE, OR OTHER CONSEQUENTIAL DAMAGE.
(IcL) The Warranty specifies “ITEMS NOT SUBJECT TO WARRANTY COVERAGE” as “Chassis, Wheels, Tires, Ser-' vice items, such as Windshield Wiper Blades, Lubricants, Fluids & Filters,” and “Adjustments.” Additionally, the Warranty specifies the steps a customer should follow when seeking repairs under the section titled “CUSTOMER RESPONSIBILITY WHEN REPAIRS ARE NEEDED.” This section informs a consumer to take his vehicle to the selling dealer for repairs. If the dealer cannot repair the vehicle, the procedure states that the dealer should contact Winnebago. If the repair is still not made, the consumer should contact Winnebago directly. Winnebago’s address and phone number are listed.
B. The Workhorse Limited Warranty
At the time of Plaintiffs purchase of the RV he also received an owner’s manual from Workhorse. (Monticello Dep. at 98.) Section 7 of the owner’s manual contains the “New Chassis Limited Warranty.” (See Defi’s Mot. for Summ. J. [51] Ex. 1 (hereinafter “Workhorse Warranty”).) The Workhorse Warranty in the section titled “Basic Chassis Coverage” provides that “Chassis Coverage includes the chassis frame, axle, engine, transmission, brakes, steering, suspension, and certain electrical components supplied by WCC.” (Warranty at 328.) This coverage extends for three years or up to 46,000 miles, whichever comes first. This section also identifies that there are certain exceptions to basic coverage which are listed under the section titled ‘What is not covered” and refers the consumer to pages 330, 331, 332, and 333. (Id.)
As to the air-conditioning system, the Workhorse Warranty states that “the components that were installed by [Workhorse] will be covered under the Basic Chassis Coverage.” (Warranty at 334.) It further identifies the components that may have been installed as the “compressor, condensor, condensor fan, receiver-drier, line between compressor and con-densor, and the high and low pressure cutoff switches.” The Warranty states that all other components of the air-conditioning would have been installed by the body company and refers the consumer to the body company’s warranty. (Id.) The warranty provides in bold print that
Any, implied warranty of merchantability or fitness for a particular purpose applicable to this chassis is limited in duration to the duration of this written warranty. Performance of repairs and needed adjustments is the exclusive remedy under this written warranty or any implied warranty. WCC shall not be liable for incidental or consequential damages (such as, but not limited to, lost wages or vehicle rental expenses) resulting from breach of this written warranty or any implied warranty.
(Id. at 333.)
III. The Problems
Plaintiff contends that he had numerous problems with the RV and that he had to take it in for service at least seven times and that he could not use the RV for over ninety days. (Monticello Aff. [60] ¶ 13.) The record is less than clear, however, on the specific repairs sought by Plaintiff including when he sought them and from whom.
The vehicle inspection report conducted by Winnebago’s Service District Manager,
Plaintiff then began the return trip to his home in Tennessee when he experienced continued smoke coming from the exhaust. (Monticello Dep. at 50.) Workhorse then sent a tow-truck and had the RV towed to Kenworth of Atlanta for repairs. (Pl.’s Resp. to Def.’s Mot. for Summ. J. [58] Ex. D.) That repair order also indicates that it is being made pursuant to a Workhorse warranty. The Ken-worth repair order indicates that they found a fuel injector leak and that it was repaired.
After the repair by Kenworth, Plaintiff still noticed smoke coming from the exhaust and against contacted Workhorse. (Monticello Dep. at 55.) This time, Workhorse referred him to Camping Time RV Center in Woodstock, Georgia. The Camping Time repair order indicates that the RV was taken in on September 6, 2003. Plaintiff made several complaints and/or requests about the RV at that time including: (1) that the RV was blowing fuel and smoke from the exhaust; (2) the check engine light was on; (3) the jack down lights were coming on; (4) the cover and tray were loose on the engine cover; and, (5) he requested service for a Winnebago recall.
The order indicates that the first two problems were related. Camping Time “found a bad TAC module,” “replaced PCM and calibrated crank position,” and reprogrammed the PCM which repaired the problem with the check engine light and the smoke coming from the exhaust. As to the jack lights, the order notes that Camping Time is not a certified Winnebago warranty facility. As to the Winnebago recall, the order states that the recall work is for the gas stove and is not for chassis work. Since the repair at Camping Time, Plaintiff has not had a problem with the check engine light and smoke no longer comes out of the exhaust. (Monticello Dep. at 56-57.) Plaintiff states, however, that fluid comes out of the exhaust and the oil light stays on and the jack light comes on.
By a letter dated November 13, 2003, Plaintiff, through counsel, sent a letter to Defendants purporting to revoke acceptance of the RV. The letter, alleges that “[b]ecause of the inordinate amount of repairs within the applicable warranty period, my client has justifiably lost confidence in the vehicle.” (Def.’s Mot. for Summ. J. [58] Ex. 9 (hereinafter “Revocation Letter”).) The letter requests return of all funds paid toward the vehicle, the cancella
Subsequently, on November 15, 2003, the RV had mileage of 6,587 miles and Plaintiff brought the RV to Suncoast RV for three complaints including: (1) a stove recall notice; (2) the jack down light was coming on while driving; and (3) the change oil light staying on. The repair order states that a partition was installed behind the stove pull out drawer in response to the stove recall, hydraulic fluid was added regarding the jack down light and that the reset code for the oil change light would need to be obtained from Winnebago. Plaintiff states that Suncoast told him that they would get the codes from Winnebago, and then call him with the codes. (Monticello Dep. 59-60.) After picking up the RV from Suncoast, around Thanksgiving of 2003, Plaintiff drove the RV to Florida for a vacation. (Monticello Dep. at 62.)
Finally, Plaintiff brought the RV to Sun-coast on April 3, 2004 at a mileage of 8,131 miles. Plaintiff complained about the jack light, that the dash blew hot air, that the change oil light was still on and that the double bed lifts were inoperable. Plaintiff was informed that his RV would not be repaired by Winnebago because it was out of warranty.
IV. The Lawsuit
Plaintiff filed suit against Winnebago and Workhorse on January 6, 2004 asserting claims under the Magnuson-Moss Warranty Act for Defendants’ breach of written warranties and breach of implied warranties. Plaintiff filed his amended complaint on February 23, 2004. Plaintiffs Amended Complaint asserts that he brought the RV in for repairs for the following defects including: defective electrical system; defective engine; defective fuel injector; defective air-conditioning system; defective interior trim; persistent fuel leak; defective PCM; defective TCM; persistent recalls; and, defective jacks.
Discussion
As a preliminary matter, the Court •will address Defendant Winnebago Industries, Inc.’s Motion to Supplement [63-1], and Plaintiffs Motion to Supplement [66-1]. Defendant Winnebago filed a motion to supplement the record with a decision by the Honorable Thomas W. Thrash. Plaintiff objected. In so far as the opinion is, in fact, a published opinion, the Court finds that the opinion may be properly considered by the Court. The Court has duly noted Plaintiffs objections. Accordingly, Defendant’s Motion to Supplement [63-1] is hereby GRANTED.
Additionally, Plaintiff has filed a Motion to Supplement his memorandum of law in opposition to Defendant Workhorse’s Motion for Summary Judgment. In this motion, Plaintiff seeks to supplement the record with a policy and procedure manual that governs the relationship between Workhorse and the companies who perform repairs pursuant to the Workhorse Limited Warranty. Plaintiff contends that it did not receive the manual in response to its discovery requests. Defendant has objected and states that the portion of the manual presented by Plaintiff is not relevant in that it does not govern the relationship between Plaintiff and Defendant and that Plaintiff actually received the material prior to filing his response in this matter. The Court finds that Plaintiff has not established how the addition to the record is relevant to his claims in this case. Moreover, it appears that Plaintiffs motion is untimely. Accordingly, Plaintiffs Motion to Supplement [66-1] is hereby DENIED.
Plaintiff has asserted claims under the Magnuson-Moss Warranty-Federal Trade Commission Improvement Act, 15 U.S.C. §§ 2301-2312 (2004). Magnuson-Moss was enacted “to improve the adequacy of information available to consumers, prevent deception, and improve competition in the marketing of consumer products.” 15 U.S.C. § 2302. The Act does not require manufacturers of consumer goods to provide warranties, rather it creates specific duties and liabilities for the manufacturer that chooses to do so.
Cunningham v. Fleetwood Homes of Ga.,
“[E]xcept in the specific instances in which Magnuson-Moss expressly prescribes a regulating rule, the Act calls for the application of state written and implied warranty law, not the creation of additional federal law.”
Walsh v. Ford Motor Co.,
A federal court applies the choice of law rules of the forum state in which it sits.
Klaxon Co. v. Stentor Elec. Mfg. Co.,
A. Breach of written warranty
Under Georgia law, a written warranty that provides for repair or replacement of parts imposes two conditions to recovery for breach of the warranty.
Mc
In McDonald, the Georgia Court of Appeals held that the plaintiff had created a question of fact with regard to whether the defendant breached warranties by its failure to repair the plaintiffs car. 603 5.E.2d at 461. In that case, the plaintiff purchased a new car that almost immediately developed a loud rattling noise under the engine and transmission. Id. at 458. Two separate times, the plaintiff returned the car to an authorized repair facility, where the manufacturer acknowledged the problem but informed the plaintiff that no repair was available at that time. Id. Almost eight months after the purchase, the manufacturer had not even attempted a repair and the plaintiff wrote to the manufacturer complaining of the unrepaired defects and the unreasonable delay. Id. The manufacturer did not attempt a repair until seventeen months after the purchase. Id. at 461.
In analyzing the plaintiffs claim, the
McDonald
court recognized that the plaintiff was required to provide the manufacturer with notice and a reasonable opportunity to cure.
Id.
at 460. The court noted that since there was no repair available for the defect, then there would necessarily be a breach of warranty.
See id.
(“Obviously, if there is no repair remedy for a defect, then there will be a breach of warranty because the product is not merchantable with an unrepairable defect.”);
see also Ford Motor Co. v. Gunn,
A warranty is not instantly breached, however, just because the vehicle is found to have a defective part or some operational deficiency.
Gunn,
In this case, Plaintiffs Amended Complaint identified ten specific defects that he contends he brought to the attention of an authorized service dealer including: defective electrical system; defective engine; defective fuel injector; defective air conditioning system; defective interior trim; persistent fuel leak; defective PCM; defective TCM; persistent recalls; defective jacks; and any additional defects contained on the repair orders. (Pl.’s Am. Compl. ¶ 14.)
6
In order to survive sum
1. Workhorse warranty
Plaintiff generally complains of having taken his RV in for numerous repair attempts for several problems by vague reference to the group of repair orders attached as exhibits to his response. {See Pl.’s Resp. to Def.’s Mot. for Summ. J. [59] Ex. C.) Plaintiff failed to identify the specific complaints or the result of the repair attempts. The Court attempts to do so here in order to determine which of the alleged defects Defendant had notice of and whether Plaintiff gave Workhorse a reasonable opportunity to cure the problem. 8
From July through September 2003, Plaintiffs RV was serviced three times by three different authorized repair facilities under the Workhorse Warranty. First, on July 30, 2003 Plaintiffs RV was serviced under the Workhorse Warranty by Travel Country RV Center. Plaintiff complained that the check engine light was on, there was smoke coming from the RV and the air-conditioning was not sufficiently cool. Regarding the check engine light and the smoke, the order indicates that the fuel injector was replaced. As to the air-conditioning, the order notes that the problem could not be duplicated and that the unit
After this repair attempt, Plaintiff still had problems with smoke coming from the engine. The second repair was performed by Kenworth of Atlanta. That repair order indicates that a fuel injector leak was repaired. The Kenworth repair order does not indicate that Plaintiff complained about the air-conditioning.
Finally, Plaintiff’s third repair was done by Camping Time RV. This repair order indicates that Plaintiff made several complaints. First, Plaintiff complained of the fuel and smoke coming out of the engine and that the check engine light was on. The Camping Time repair order states that these two problems were related. Camping Time undertook the repairs and Plaintiff admits that he has not had any problem with smoke coming from the engine or the check engine light since the repair. Second, Plaintiff complained about the jack down lights and requested service pursuant to a Winnebago recall. The repair order notes that Camping Time RV is not a certified Winnebago warranty facility and that the recall work regarding the stove is not chassis work. Third, the repair order states that the cover and tray is loose on the engine cover. The result of this repair is not indicated on the repair order.
Based on the overall repair history, the Court finds that summary judgment is due to be granted to Workhorse on Plaintiffs written warranty claim. First, while it is evident that Plaintiff had repeated problems with smoke coming from the engine and the check engine light coming on he admits that these problems were repaired.
See McDonald,
Second, as to his complaint regarding the air-conditioning, this complaint was made in July to Travel Country RV. The repair order indicates that the problem could not be duplicated. Furthermore, even if there was a problem, Plaintiff could have raised the complaint in the two subsequent repairs undertaken by Kenworth of Atlanta and by Camping Time RV. Plaintiff has pointed to no evidence in the record to suggest that he ever raised the complaint about the air-conditioning with Workhorse. 9
Finally, Plaintiff has not made any complaint about the loose engine cover he reported to Camping Time RV. The only other complaints that Plaintiff made to Workhorse, were regarding the jack lights and the service recall. The repair order indicates, however, that these repairs were not undertaken because the servicer was not a certified Winnebago facility. This alerted Plaintiff that he would need to address these problems to his Winnebago facility. Plaintiff apparently understood this because in November 2003 he took his RV in to Suncoast RV, the authorized Winnebago dealer where he purchased his RV.
Plaintiff has failed to create a genuine issue of material fact regarding whether Workhorse breached the written warranty.
2. Winnebago warranty
After his purchase in March 2003, the record reflects that Plaintiff only took his RV to an authorized Winnebago repair facility twice during the term of the warranty, once for an oil change in July 2003 and once for a repair. The warranty provides coverage for the first twelve months or 36,000 miles, whichever occurs first.On November 15, 2003, Plaintiff took his RV to Suncoast RV and requested three repairs. First, he requested service - for the stove recall. The repair order indicates that a partition was installed behind the stove pull out drawer. Plaintiffs Complaint alleges “persistent recalls” but the record indicates that this is the only Winnebago recall service that was made. Second, Plaintiff complained that the jack light comes on while he is driving. The repair order indicates that hydraulic fluid was added. Finally, Plaintiff also complained that the oil light stays on. The order notes that the light needs to be reset and to “ek [sic] with Winnebago for reset code.”
Plaintiff has failed to create a genuine issue of material fact regarding breach of the written Winnebago warranty. Even if the Court found that Winnebago had notice of these particular defects, regarding the stove, the jack lights, and the oil light, the Court cannot find that there is a genuine issue of material fact whether Plaintiff gave Winnebago a reasonable opportunity to cure the defects. After taking the RV to Suncoast in November 2003, there is no evidence before the Court to suggest that Plaintiff made another complaint regarding the RV or otherwise notified Winnebago of any problems until April 2004, which was after the expiration of the twelvemonth limited warranty. Therefore, Winnebago did not have either notice of an unrepaired defect or a reasonable opportunity to cure the defects within the warranty period.
B. Implied warranty
Plaintiff asserted a claim for breach of the implied warranty of merchantability under Magnuson-Moss. Magnuson-Moss defines “implied warranty” as an implied warranty arising under State law. 15 U.S.C. § 2301(7). In Georgia, “a warranty that the goods shall be merchantable is implied in a contract for their sale if the seller is a merchant with respect to goods of that kind.” O.C.G.A. § 11-2-314. This warranty protects consumers from defects or conditions existing at the time of the sale.
Dildine v. Town & Country Truck Sales, Inc.,
First, Plaintiffs claim for breach of implied warranty fails because Plaintiff is not in privity with Defendants. Plaintiff purchased the RV from Suncoast RV, which is not a party to this action. In Georgia, a warranty of merchantability “clearly arises out of a contract of sale of goods, [and] can only run to a buyer who is in privity of contract with the seller.”
Chaffin v. Atlanta Coca Cola Bottling, Co.,
Even if Plaintiff could assert a claim against Defendants for breach of the implied warranty, Plaintiff has failed to create a genuine issue of material fact on the breach of implied warranty claim as to either Defendant. The record reflects that when he purchased the vehicle, Plaintiff noticed a groove in the ceiling .over the driver’s seat area. (Monticello Dep. at 74.) Plaintiff stated that he asked for an explanation of what may have caused the groove and Suncoast explained the cause of the groove.
(Id.)
Plaintiff did not ask for the item to be repaired at that time.
(Id.)
There is no evidence in the record that Plaintiff ever asked for the groove to be repaired, that he even viewed it as a defect, or that it in any way impaired the ordinary purposes for which the RV was to be used. Plaintiff purchased the vehicle in March 2003. Plaintiff did not make any complaints regarding the vehicle until around five months later when he took the RV for service to Travel Country RV Center. At the time of the first repair, Plaintiff had put over 4,000 miles on the RV.
Compare Simpson,
The mere fact that Plaintiff ultimately had problems with the RV is not sufficient alone to create a genuine issue of material fact regarding whether any defect existed at the time of the sale.
See Dildine, 577
S.E.2d at 884 (mere
possibility
that vehicle was defective not sufficient). Mere conclu-sory allegations and assertions are insufficient to create a disputed issue of material fact.
Earley,
II. Revocation of Acceptance
Defendants moved for summary judgment on the issue of revocation of acceptance. Neither Plaintiffs Complaint
A buyer who purports to revoke acceptance of goods may be found to have reac-cepted them if he performs acts which are inconsistent with the seller’s ownership of the goods.
Olson v. Ford Motor Co.,
III. Incidental and Consequential Damages
Defendants have moved for summary judgment on Plaintiffs claims for incidental and consequential damages. Because summary judgment has been granted to Defendants on Plaintiffs substantive claims, Plaintiffs claim for damages is moot.
Conclusion
Defendant Workhorse Custom Chassis, Inc.’s Motion for Summary Judgment [Sill is hereby GRANTED, Defendant Winnebago Industries, Inc.’s Motion for Summary Judgment [53-1] is hereby GRANTED, Defendant Winnebago Industries, Inc.’s Motion to Supplement [63-1] is hereby GRANTED, and Plaintiffs Motion to Supplement [66-1] is hereby DENIED.
SO ORDERED this 9th day of March, 2005.
Notes
. Suncoast RV is not a party to this action.
. Items reproduced in all capital letters reflect that the particular item was in all capital letters in the original.
.The Warranty provides extended coverage to additional specific items for thirty-six months or 36,000 miles, whichever comes first. These items are specified in the warranty.
. The U.S. Court of Appeals for the Eleventh Circuit adopted as binding precedent the decisions of the U.S. Court of Appeals for the Fifth Circuit handed down prior to September 30, 1981.
Bonner v. City of Prichard,
. The Court notes that the warranties before the Court are specifically designated as "limited warranties" and not "full warranties” and so the warranties are not required to meet the minimum standards set forth in 15 U.S.C. § 2304.
See Bailey,
. Plaintiff argues that the warranties fail to comply with Federal Trade Commission Reg
. Plaintiff argues that the repairs under the Winnebago Warranty and the Workhorse Warranty should be viewed together because Plaintiff purchased a single vehicle and not the individual components. Plaintiff has cited no authority to suggest that it is improper for two manufacturers to provide a limited warranties covering the parts of the vehicle that each manufactured. Moreover, each of the warranties identifies the portions of the vehicle which it covers and'indicates items that are not covered. Though Plaintiff contends that the warranties fail to identify each specific component Plaintiff has not referenced any regulation that would require such detail.
Notably, the Workhorse Warranty includes a diagram of the primary portion of the vehicle it covers. Furthermore, it appears that Plaintiff understood that he was covered under different warranties, because after he received certain repairs from Workhorse he returned to Suncoast for repairs under the Winnebago warranty. Finally, there is no evidence that Plaintiff ever complained of a defect during the warranty period which both Winnebago and Workhorse claimed was covered by the other's warranty, and therefore there does not appear to be a conflict between the two.
. The Court discusses only the defects Plaintiff complained about which are evident in the repair orders before the Court. Plaintiff’s response has pointed to no record evidence to show that Defendant had notice of Plaintiff's complaints. Plaintiff’s statement of facts in response to Defendants’ Motions for Summary Judgment makes only vague assertions regarding the number and nature of Plaintiff's individual complaints.
. Plaintiff did complain about the air-conditioning in April 2004 when he took his RV in for service at Suncoast RV. Suncoast RV, however, is not a repair facility for Workhorse, but a repair facility for Winnebago.