Delfina MONTES, a Florida Resident, Plaintiff-Appellant, v. SHEARSON LEHMAN BROTHERS, INC., a Delaware Corporation, Defendant-Appellee.
No. 96-5124.
United States Court of Appeals, Eleventh Circuit.
Nov. 24, 1997.
Agro presented evidence through the testimony of Platt and the Fines that Agro had requested, prior to ever purchasing the LOUI policy, that Houston not combine the HLI and LOUI policies, and that Donovan agreed. After Houston ended its relationship with Agro, Frank Fine and Platt traveled to London, and both experienced difficulties in obtaining new insurance for Agro. Fine testified that on previous trips the underwriters had treated him as a gentleman, but on this particular trip the underwriters were rude. Fine attributed the change in treatment to the fact that Houston had combined Agro‘s two policies. In addition, with his experiences in the aviation insurance business and interactions with Agro and Houston as background, Platt concluded from his interactions with the London underwriters that the combining of the two policies had adversely affected Agro‘s insurance rating. Additionally, Platt and Andersen had extensive experience in the aviation insurance business. See United States v. Myers, 972 F.2d 1566, 1577 (11th Cir.1992) (finding that the police officer‘s opinion testimony about marks on an arrestee‘s back was “rationally based upon [the officer‘s] personal perception of [the arrestee‘s] back and [the officer‘s] nineteen years of experience on the police force“), cert. denied, 507 U.S. 1017, 113 S.Ct. 1813, 123 L.Ed.2d 445 (1993). Platt was an insurance broker with seventeen years of experience in the field of aviation insurance, and Andersen had been a broker of aviation insurance for twenty years. Frank Fine had also worked in the aviation business for twelve years at the time of trial.
In short, the testimony of Agro‘s lay witnesses was admissible under rule 701. Because Houston had the opportunity to cross-examine the witnesses, any objection to the testimony went to the weight of the evidence, not to its admissibility. See Myers, 972 F.2d at 1577.
IV. CONCLUSION
For the foregoing reasons, we conclude that the district court did not err in allowing the lay witnesses for Agro to testify about their perceptions of what caused Agro‘s insurance rates to increase. Moreover, the district court did not err in (1) permitting the testimony of Agro‘s expert witness on the issues of causation and damages; and (2) denying Houston‘s motions for a new trial and remittitur. Accordingly, we affirm the judgment of the district court.
AFFIRMED.
Jeffrey B. Crockett, Daniel F. Blonsky, Aragon, Burlington, Weil & Crockett, P.A., Miami, FL, for Plaintiff-Appellant.
Peter W. Homer, Homer and Bonner, Miami, FL, for Defendant-Appellee.
Before CARNES and BARKETT, Circuit Judges, and REAVLEY *, Senior Circuit Judge.
* Honorable Thomas M. Reavley, Senior U.S. Circuit Judge for the Fifth Circuit, sitting by designation.
Delfina Montes appeals from the district court‘s denial of her petition to vacate an arbitration board‘s decision denying her claim for over-time pay from her former employer, Shearson Lehman Brothers, Inc., pursuant to the Fair Labor Standards Act (FLSA),
Discussion
On appeal, Montes asserts that the district court erred in referring the case to arbitration, and that the arbitration board‘s decision was arbitrary, capricious, and violative of public policy. Her primary argument is that Shearson‘s attorney improperly urged the arbitration board specifically to disregard the FLSA to find in Shearson‘s favor and that the board apparently did so.
Initially, we reject Montes‘s claim that the district court improperly referred the case to arbitration.2 We note that, in Benoay v. Prudential-Bache Sec., Inc., 805 F.2d 1437 (11th Cir.1986), this court stated “[a] court may not order arbitration unless and until it is satisfied that a valid arbitration agreement exists,” id. at 1440 (internal quotes and citation omitted). There is no question in this case that Montes signed a valid arbitration agreement when she first worked for Shearson, and most recently at Shearson‘s branch office in New Jersey in 1991. She argues, however, that the agreement should not be enforced because she did not sign it again when she moved to Shearson‘s Hallandale branch office. We see nothing in the agreement so limiting it. We do not find that simply moving between branch offices while the employer/employee relationship continues uninterrupted terminates the existing arbitration agreement between the parties. However, under the facts of this case, we do vacate the arbitration award and remand for referral to a new arbitration panel.
Brown v. Rauscher Pierce Refsnes, Inc., 994 F.2d 775 (11th Cir.1993), delineates the general circumstances in which arbitration awards can be vacated:
Our review of commercial arbitration awards is controlled by the Federal Arbitration Act (“FAA“). See
9 U.S.C.A. §§ 1-16 . Judicial review of arbitration awards under the FAA is very limited. Booth v. Hume Publishing, Inc., 902 F.2d 925, 932 (11th Cir.1990). The FAA presumes that arbitration awards will be confirmed,9 U.S.C.A. § 9 , and enumerates only four narrow bases for vacatur, none of which are applicable in this case. In addition to these four statutory grounds for vacatur, we have recognized two additional non-statutory bases upon which an arbitration award may be vacated. First, an arbitration award may be vacated if it is arbitrary and capricious. Ainsworth v. Skurnick, 960 F.2d 939, 941 (11th Cir.1992), cert. denied, 507 U.S. 915, 113 S.Ct. 1269, 122 L.Ed.2d 665 (1993); Raiford v. Merrill Lynch, Pierce, Fenner & Smith, Inc., 903 F.2d 1410, 1413 (11th Cir.1990); United States Postal Serv. v. National Ass‘n of Letter Carriers, 847 F.2d 775, 778 (11th Cir.1988). Second, an arbitration award may be vacated if enforcement of the award is contrary to public policy. Delta Air Lines, Inc. v. Air Line Pilots Ass‘n, 861 F.2d 665, 671 (11th Cir.1988),
Montes does not argue in this case that any of the statutory reasons for reversal of the arbitration board‘s decision are applicable.4 She argues that the award should be vacated because the arbitrators were explicitly urged to disregard the law and, in light of the nature of the evidence presented, there is nothing in the record to show that they did not do so. To enforce the arbitration decision under these circumstances, Montes argues, is violative of public policy.5 Shearson‘s counsel,6 in his opening statement to the arbitration board, set the stage for the arguments to follow:
I know, as I have served many times as an arbitrator, that you as an arbitrator are not guided strictly to follow case law precedent. That you can also do what‘s fair and just and equitable and that is what Shearson is asking you to do in this case. (Arbit.Tr. at 22).
Later, during his closing argument, Shearson‘s attorney again stated:
You have to decide whether you‘re going to follow the statutes that have been presented to you, or whether you will do or want to do or should do what is right and just and equitable in this case. I know it‘s hard to have to say this and it‘s probably even harder to hear it but in this case this law is not right. Know that there is a difference between law and equity and I think, in my opinion, that difference is crystallized in this case. The law says one thing. What equity demands and requires and is saying is another. What is right and fair and proper in this? You know as arbitrators you have the ability, you‘re not strictly bound by case law and precedent. You have the ability to do what is right, what is fair and what is proper, and that‘s what Shearson is asking you to do. (Arbit.Tr. at 435-36) (emphasis added).
The lawyer continued, and reiterated the argument he had been making throughout the case, “[t]hus, as I said in my Answer, as I said before in my Opening, and I now ask you in my Closing, not to follow the FLSA if you determine she‘s not an exempt employee.” (Arbit.Tr. at 438).
It is certainly true that parties can establish the parameters of the arbitration explicitly in their agreement.7 When a claim arises under specific laws, however, the arbitrators are bound to follow those laws in the absence of a valid and legal agreement not to do so. As the Supreme Court has stated, “[b]y agreeing to arbitrate a statutory claim, a party does not forego the substantive rights afforded by the statute; it only submits to their resolution in an arbitral, rather
This does not mean that arbitrators can be reversed for errors or misinterpretations of law. In Wilko v. Swan, 346 U.S. 427, 436-37, 74 S.Ct. 182, 187-88, 98 L.Ed. 168 (1953), overruled on other grounds, Rodriguez de Quijas v. Shearson/American Exp., Inc., 490 U.S. 477, 109 S.Ct. 1917, 104 L.Ed.2d 526 (1989), the Supreme Court indicated that although an erroneous interpretation of the law would not subject an arbitration award to reversal, a clear disregard for the law would. As the Wilko court stated, “[i]n unrestricted submission, ... the interpretations of the law by the arbitrators in contrast to manifest disregard are not subject, in the federal courts, to judicial review for error in interpretation.” Wilko, 346 U.S. at 436-37, 74 S.Ct. at 187-88 (citation omitted). The Supreme Court has recently reiterated that a party that submits to arbitration may obtain relief from a federal court “only in very unusual circumstances,” but that a party to arbitration can obtain relief from a federal court where the arbitration award was made in manifest disregard of the law. First Options of Chicago, Inc. v. Kaplan, 514 U.S. 938, 942, 115 S.Ct. 1920, 1923, 131 L.Ed.2d 985 (1995) (citing to Wilko).
Thus, every other circuit except the Fifth (which has declined to adopt any non-statutory grounds for vacating arbitration awards), has expressly recognized that “manifest disregard of the law” is an appropriate reason to review and vacate an arbitration panel‘s decision. See Prudential-Bache Sec., Inc. v. Tanner, 72 F.3d 234 (1st Cir.1995); Willemijn Houdstermaatschappij, BV v. Standard Microsystems Corp., 103 F.3d 9 (2d Cir.1997); United Transp. Union Local 1589 v. Suburban Transit Corp., 51 F.3d 376 (3d Cir.1995); Upshur Coals Corp. v. United Mine Workers of America, Dist. 31, 933 F.2d 225 (4th Cir.1991); M & C Corp. v. Erwin Behr GmbH & Co., KG, 87 F.3d 844 (6th Cir.1996); National Wrecking Co. v. International Broth. of Teamsters, Local 731, 990 F.2d 957 (7th Cir.1993); Lee v. Chica, 983 F.2d 883 (8th Cir.), cert. denied, 510 U.S. 906, 114 S.Ct. 287, 126 L.Ed.2d 237 (1993); Barnes v. Logan, 122 F.3d 820 (9th Cir.1997); Jenkins v. Prudential-Bache Sec., Inc., 847 F.2d 631 (10th Cir.1988); McIlroy v. PaineWebber, Inc., 989 F.2d 817, 820 n. 2 (5th Cir.1993) (rejecting any non-statutory grounds for vacating arbitration awards). But see Gulf Coast Indus. Workers Union v. Exxon Co., 991 F.2d 244 (5th Cir.), cert. denied, 510 U.S. 965, 114 S.Ct. 441, 126 L.Ed.2d 375 (1993) (in the context of a collective bargaining agreement, vacating arbitration award on the basis that it violated public policy) (decided after McIlroy).
In this circuit, we have not found it necessary to expressly adopt this ground, as it was unnecessary for the resolution of the cases in which it was discussed. For example, most recently, in Brown, 994 F.2d at 775, the court found a rational basis for the award, holding that the decision at issue was neither arbitrary nor violative of public policy. In a footnote the court simply noted, without discussion, that other circuits had recognized manifest disregard of the law by an arbitration panel as a non-statutory basis for vacatur, but that this court had not adopted the “manifest disregard” standard. Id. at 779 n. 3. In Ainsworth v. Skurnick, 960 F.2d 939 (11th Cir.1992), cert. denied, 507 U.S. 915, 113 S.Ct. 1269, 122 L.Ed.2d 665 (1993), the court determined that the arbitration panel‘s denial of relief was arbitrary and capricious, and it was thus unnecessary for the court to apply the “manifest disregard” standard. However, the court did note that “[t]he cases are unclear as to whether we have ever held that it would be error to vacate an arbitration award as being in manifest disregard of the law.” Id. at 941. Prior to Ainsworth, in Robbins v. Day, 954 F.2d 679, 684 (11th Cir.), cert. denied, 506 U.S. 870, 113 S.Ct. 201, 121
The thread that runs through our precedent in this regard is our reluctance to suggest explicitly or implicitly that an arbitration board‘s decision can be reviewed on the basis that its conclusion or reasoning is legally erroneous. We do not permit review under these circumstances and reject any argument that to err legally always equates to a “manifest disregard of the law.” See Ainsworth, 960 F.2d at 940 (“[c]ourts are generally prohibited from vacating an arbitration award on the basis of errors of law or interpretation....“); O.R. Sec., 857 F.2d at 747 (“[t]he courts which have recognized the manifest disregard of law standard define it as necessarily meaning ‘more than error or misunderstanding with respect to law.’ “) (citations omitted).
Nonetheless, we must recognize and give meaning to the distinction made by the Supreme Court in Wilko between an erroneous interpretation of the law and a manifest disregard of it. That distinction becomes clear in the context of the cases requiring the arbitrator‘s adherence to law discussed above and the definition of the words contained within the term in question. “Manifest” means “[e]vident to the senses, especially to the sight, obvious to the understanding, evident to the mind, not obscure or hidden, and is synonymous with open, clear, visible, unmistakable, undubitable, indisputable, evident, and self-evident.” Black‘s Law Dictionary 962 (6th ed. 1990). See also American Heritage Dictionary of the English Language 794 (New College ed. 1981) (“Clearly apparent to the sight or understanding; obvious.“). “Disregard,” in turn, means “[t]o treat as unworthy of regard or notice; to take no notice of; to leave out of consideration; to ignore; to overlook; to fail to observe,” Black‘s Law Dictionary at 472; see also American Heritage Dictionary at 381 (“To pay no attention or heed to; fail to consider; ignore.“). An arbitration board that incorrectly interprets the law has not manifestly disregarded it. It has simply made a legal mistake. To manifestly disregard the law, one must be conscious of the law and deliberately ignore it. See O.R. Sec., 857 F.2d at 747 (“there must be some showing in the record, other than the result obtained, that the arbitrators knew the law and expressly disregarded it.“). In the case before us, that is precisely what the panel was flagrantly and blatantly urged to do. The arbitrators expressly took note of this plea in their award when summarizing the parties’ arguments. There is nothing in the award or elsewhere in the record to indicate that they did not heed this plea. In the absence of any stated reasons for the decision and in light of the marginal evidence presented to it, we cannot say that this is not what the panel did.8 We conclude that a manifest disregard for the law, in contrast to a misinterpretation, misstatement or misapplication of the
Shearson argues that trial counsel‘s comments should be interpreted as saying that Montes simply did not qualify for overtime under the FLSA and therefore, the arbitrators were not bound by the FLSA. We can appreciate appellate counsel‘s advocacy, but trial counsel‘s meaning is clear: notwithstanding Montes‘s entitlement to overtime under the FLSA, the arbitrators should ignore the dictates of the law. Indeed, as the arbitrators summarized the positions of both parties, it is obvious they understood Shearson as urging a disregard for the law. The reason for Shearson‘s appeal to ignore the law is discernible from the facts of the case.
The factual issue to be resolved by the arbitrators was whether Montes fit within the description of a “covered” employee under the FLSA, and was thus entitled to overtime pay, or was instead “exempt” by virtue of being “employed in a bona-fide ... administrative ... capacity....”
According to Allan Yarkin, Montes‘s direct supervisor at the Hallandale branch, Montes was not able to take on a supervisory role in the office. (Arbit.Tr. at 278). Mark Esquenazi, who replaced Friedman as the branch manager, testified that Montes filled out time-cards, and that time-cards were only required of non-exempt employees. (Arbit.Tr. at 384-85). He also testified that, to the best of his knowledge, Montes was listed as a “non-exempt” employee by Shearson. (Arbit.Tr. at 384). Friedman testified that Montes was non-exempt,12 and that he was not permitted to classify her as an exempt employee. (Arbit.Tr. at 299, 301-02). Montes‘s name plate identified her as a “Sales Assistant” (R1-30-Ex.C2), Shearson‘s employee handbook stated that non-exempt workers who filled out time-cards qualified for overtime pay (R1-30-Ex.C9, 10), and Shearson‘s internal documents listed Montes as a non-exempt “client sales associate.” (R1-30-Ex.R12). Finally, according to unchallenged testimony from Robert Chauvin, Montes‘s expert witness, Montes did not qualify for exemptions from the FLSA. (Arbit.Tr. at 409).
Shearson, on the other hand, asserts that there was sufficient evidence for the arbitration board to rule in Shearson‘s favor, emphasizing that Montes expected her position to be exempt and that she performed supervisory work. The evidence Shearson presented was that Montes was internally referred to as an “Operations Manager” (R1-30-Ex.R1), an exempt position, and that she referred to herself as having this title in an internal memo (though in the same memo she also referred to herself as a sales assistant) (R1-30-Ex.R6). Similarly, Montes wrote two internal memos in which she stated that she was responsible for the office staff. (R1-30-Ex.R5, 6).
According to branch manager Friedman, Montes introduced herself to him as the operations manager, and as being in charge of the office staff. (Arbit.Tr. at 338). He also testified that he observed her supervise the staff, and that her work corresponded with the responsibilities of an operations manager. (Arbit.Tr. at 350-54). Montes testified that, before starting work, she thought that her job would be exempt, and that she was led to believe that the position was exempt after accepting her salary. (Arbit.Tr. at 45, 408). Her salary was $42,500, and Montes testified that sales assistants in her previous office had made about $25,000. (Arbit.Tr. at 103-04). According to Yarkin, Montes‘s direct supervisor, her anticipated job responsibilities included responsibility for the staff (Arbit.Tr. at 276), and Shearson documents state that Montes is “responsible for all operational staff.” (R1-30-Ex.R2). According to branch manager Esquenazi, Montes acted as (Arbit.Tr. at 143).
Melissa Fierman, a worker in the office, testified that Montes supervised her, that Montes determined how to respond to customer complaints, and that Montes was brought in to replace a person who had performed supervisory functions. (Arbit.Tr. at 312-17, 331). Fierman, who replaced Montes, also testified that her supervisory responsibilities took up about fifty percent of her own time. (Arbit.Tr. at 332). She stated that these responsibilities included the power to recommend that someone be fired, that Montes‘s predecessor had the same power, and that Fierman assumed that Montes also had the same power. (Arbit.Tr. at 325). Additionally, Shearson notes that Montes‘s time-cards reflected only 40 hours per week, although Shearson conceded that she definitely worked many more hours than that. (Arbit.Tr. at 21). Finally, Shearson discounted the testimony of Chauvin, Montes‘s expert witness, asserting that he had no familiarity with the securities industry, and that Chauvin was aware that the position of “Operations Manager” was exempt from the FLSA. (Arbit.Tr. at 196).
No evidence was presented regarding whether Montes‘s administrative tasks took up at least 50 percent of her time. Shearson argues that the evidence that Montes‘s successor, Melissa Fierman, spent 50 percent of her time on supervisory matters is a sufficient factual basis from which to imply that Montes also did so. As Fierman‘s testimony shows, a comparison of the two jobs does not necessarily establish a factual basis from which to conclude that Montes herself had similar responsibilities. To the extent that one does compare the jobs, we note that Fierman testified that she filled out time-sheets and that she received overtime pay. (Arbit.Tr. at 16). On the whole, the evidence did not show that Montes‘s primary duties consisted of work directly related to management policies or general business operations and required the exercise of discretion and independent judgment. At most, the evidence only showed that Montes performed some of this kind of work; it did not show that these duties were her primary duties as required by the FLSA.
Accordingly, in light of the express urging to deliberately disregard the law, the lack of support in the facts for the ruling and the absence in the decision, or otherwise in the record, indicating that the arbitrators rejected Shearson‘s plea to manifestly disregard the law, we REVERSE the district court‘s affirmance of the arbitration board‘s award, and REMAND the case to the district court with instructions to refer the matter to a new arbitration panel.
CARNES, Circuit Judge, concurring specially:
I concur in Judge Barkett‘s fine opinion and write separately only to emphasize how narrowly the decision in this case is limited to the unusual facts presented. Those facts are that: 1) the party who obtained the favorable award had conceded to the arbitration panel that its position was not supported by the law, which required a different result, and had urged the panel not to follow the law; 2) that blatant appeal to disregard the law was explicitly noted in the arbitration panel‘s award; 3) neither in the award itself nor anywhere else in the record is there any indication that the panel disapproved or rejected the suggestion that it rule contrary to law; and 4)the evidence to support the award is at best marginal. The Court does not imply that it would find a manifest disregard of the law based on anything less than all of those factors. For example, the fact that an attorney misstated the law to the arbitration panel, as attorneys sometimes do, even if there was only weak evidence to support the award, will not justify a conclusion that the award resulted from a manifest disregard of the law.
Notes
The term employee employed in a bona fide * * * administrative * * * capacity in section 13(a)(1) of the act shall mean any employee:
(a) Whose primary duty consists of either:
(1) The performance of office or nonmanual work directly related to management policies or general business operations of his employer or his employer‘s customers, or
(2) The performance of functions in the administration of a school system, or educational establishment or institution, or of a department or subdivision thereof, in work directly related to the academic instruction or training carried on therein; and
(b) Who customarily and regularly exercises discretion and independent judgment; and
(c)(1) Who regularly and directly assists a proprietor, or an employee employed in a bona fide executive or administrative capacity (as such terms are defined in the regulations of this subpart), or
(2) Who performs under only general supervision work along specialized or technical lines requiring special training, experience, or knowledge, or
(3) Who executes under only general supervision special assignments and tasks; and
(d) Who does not devote more than 20 percent, or, in the case of an employee of a retail or service establishment who does not devote as much as 40 percent, of his hours worked in the workweek to activities which are not directly and closely related to the performance of the work described in paragraphs (a) through (c) of this section; and
(e)(1) Who is compensated for his services on a salary or fee basis at a rate of not less than $155 per week ($130 per week, if employed by other than the Federal Government in Puerto Rico, the Virgin Islands, or American Samoa), exclusive of board, lodging, or other facilities, or
(2) Who, in the case of academic administrative personnel, is compensated for services as required by paragraph (e)(1) of this section, or on a salary basis which is at least equal to the entrance salary for teachers in the school system, educational establishment, or institution by which employed: Provided, That an employee who is compensated on a salary or fee basis at a rate of not less than $250 per week ($200 per week if employed by other than the Federal Government in Puerto Rico, the Virgin Islands, or American Samoa), exclusive of board, lodging, or other facilities, and whose primary duty consists of the performance of work described in paragraph (a) of this section, which includes work requiring the exercise of discretion and independent judgment, shall be deemed to meet all the requirements of this section.
Additionally, according to the applicable regulations, “[i]n the ordinary case, it may be taken as a good rule of thumb that primary duty means the major part, or over 50 percent, of the employee‘s time.”
In Hallandale, as a sales assistant, my primary duty was clerical in nature. I put in check requests. I made the functions of the everyday running of a sales assistant. I never once supervised. I had no authority over employees. They didn‘t call me when they were going to be out. I didn‘t, I couldn‘t, hire. I couldn‘t fire. There was no, I wasn‘t their supervisor. I didn‘t do anything that a management position would call for.
Q: All right. You testified that you tried to have her classified as exempt because she was a workaholic and you had to pay overtime to non-exempt employees. Right?
A: That‘s correct.
Q: Was she a non-exempt employee?
A: A non-exempt employee.
Q: The entire time she was there?
A: That‘s correct.
(Arbit.Tr. at 299).
