Milbert v. Answering Bureau, Inc.Milbert v. Answering Bureau, Inc.
We granted a writ of certiorari to determine whether a non-health care provider could be a joint tortfeasor with health care providers against whom a medical malpractice complaint had been filed, such that the suspension of prescription provisions of
FACTS AND PROCEDURAL HISTORY
This matter is before us for review of a motion for summary judgment. Consequently, the facts have not been fully developed. However, for the purpose of this review, the following facts are essentially undisputed. Thirty-four year old Daniel Milbert, a roofer, fell off a roof on September 2, 2008 and broke his right ankle. He sought treatment at Lafayette General Medical Center (“the hospital”), where, on September 4, 2008, Dr. Thomas Montgomery performed surgery to repair the ankle fracture. That same day, Dr. Todd Ackal placed in Mr. Milbert a pain pump.
On Saturday, September 6, 2008, Mr. Milbert’s wife telephoned Dr. Montgomery to report her husband’s complaints of pain, impaired mobility and numbness. The call was automatically routed to a physician answering service, Answering Bureau, Inc. d/b/a Dexcomm (hereinafter “Dexcomm”). Dexcomm contacted the on-call surgeon, orthopedist Dr. Edward Scott Yerger, and gave him the message. According to the Milberts, Dr. Yerger reassured them Mr. Milbert’s reaction was to be expected, but instructed them to call back if Mr. Mil-bert’s pain worsened.
On Sunday, September 7, 2008, Mr. Mil-bert’s pain increased. At 3:21 p.m., Mrs. Milbert called Dexcomm, asking that Dr. Yerger be notified Mr. Milbert’s pain had become excruciating. When they failed to receive a return call from the on-call physician within a few minutes, the Milberts went to the hospital’s emergency room for treatment. The Milberts arrived at the emergency room at 4:16 p.m. in the afternoon. Although Mr. Milbert continued to suffer from severe pain in his right leg, no physician examined him for hours.
Dexcomm’s call log, attached as an exhibit to the motion and opposition and introduced at the hearing, indicates Dex-eomm employees initially paged the wrong doctor. Dr. Yerger was finally reached on his mobile phone at approximately 4.T4 p.m., about the time the Milberts arrived at the emergency room, and given the Milberts’ message. When Dr. Yerger asked Dexcomm to connect him to the Milberts, the call went to their voicemail. Dr. Yerger then informed Dexcomm’s employee to call him on his mobile phone if the Milberts called again.
While awaiting examination in the emergency room, the Milberts continued to call Dexcomm, leaving messages for Dr. Yer-ger. During one of those calls, a Dex-comm employee allegedly informed the Milberts nothing could be done for them according to office policy because they were already in the emergency room. The Milberts did not receive a return telephone call from the on-call physician. In spite of Dr. Yerger’s directive to a Dexcomm employee, he was not informed of the Mil-berts’ subsequent phone calls.
Several hours after their arrival at the hospital, an emergency room physician examined Mr. Milbert. Dr. Yerger was immediately called by the emergency room physician to come to the hospital. Within twenty-three minutes, Dr. Yerger arrived at the hospital, examined Mr. Milbert, diagnosed his complaint as compartment syndrome of his right leg, alerted the surgical team to prepare for emergency surgery, and recorded his findings.
Consistent with the provisions of the Medical Malpractice Act (“MMA”),
The request for a medical review panel was amended on November 20, 2009 to add Dexcomm. During discovery of their claim against the health care providers, the Milberts learned Dr. Yerger gave specific instructions to the answering service that he be contacted if the Milberts called back on September 7, 2008. The Milberts also learned the personnel for the medical answering service failed to convey their subsequent messages to Dr. Yerger. The Milberts discovered there was no policy at Dexcomm for personnel to cease trying to contact the treating or on-call physician for a recent surgical patient who was on his way to the emergency room. This information formed the basis of the amendment to the medical review complaint which added Dexcomm. On December 7, 2009, the Louisiana Patient’s Compensation Fund notified the Milberts through their attorney that Dexcomm was not a qualified health care provider under the MMA. Thereafter, on December 23, 2009, the Mil-berts filed suit against Dexcomm in the district court.
On September 14, 2011, the medical review panel rendered a decision in favor of the health care providers.
Dexcomm filed a motion for summary judgment, asserting the Milberts’ claims against it were based on general negligence which occurred on September 7, 2008. Dexcomm argued the lawsuit filed on December 23, 2009 was prescribed on its face, as the petition was filed after expiration of the one year prescriptive period applicable to a negligence action. The Milberts opposed the motion, claiming Dexcomm was a joint tortfeasor with the health care providers against whom the Milberts had filed a medical malpractice complaint. The Milberts argued their suit against Dexcomm was filed during the time prescription was suspended against all joint tortfeasors under
(2)(a) The filing of the request for a review of a [medical malpractice] claim shall suspend the time within which suit must be instituted, in accordance with this Part, until ninety days following notification, by certified mail, as provided in Subsection J of this Section, to the claimant or his attorney of the issuance of the opinion by the medical review panel, in the case of those health care providers covered by this Part, or in the case of a health care provider against whom a claim has been filed under the provisions of this Part, but who has not qualified under this Part, until ninety days following notification by certified mail to the claimant or his attorney by the board5 that the health care provideris not covered by this Part. The filing of a request for review of a claim shall suspend the running of prescription against all joint and solidary ob-ligors, and all joint tortfeasors, including but not limited to health care providers, both qualified and not qualified, to the same extent that prescription is suspended against the party or parties that are the subject of the request for review. Filing a request for review of a malpractice claim as required by this Section with any agency or entity other than the division of administration shall not suspend or interrupt the running of prescription. All requests for review of a malpractice claim identifying additional health care providers shall also be filed with the division of administration.
In addition, the Milberts asserted then-negligence claim was timely filed within one year of discovery of an alleged action against Dexcomm, relying upon the doctrine of contra non valentem which prevents the running of liberative prescription under certain circumstances.
After a hearing on February 22, 2012, the district judge granted Dexcomm’s motion for summary judgment and certified the ruling as a final judgment. In oral reasons for judgment, the district judge found the Milberts’ claim against Dex-comm had prescribed, “whether they are joint and several or not.” The district judge did not find the general negligence allegedly committed by Dexcomm to be
The appellate court affirmed the district court’s ruling in a 2-1 decision.
One of the judges in the majority opinion separately concurred, finding the majority’s opinion was too restrictive as to potential joint tortfeasors under
The dissenting judge agreed with the concurrence that the clear terms of the statute would allow a non-health care provider to be a joint tortfeasor with a health care provider. However, the dissent disagreed with the concurring judge’s requirement that the non-health care provider joint tortfeasor’s negligence be based in medical malpractice in order for
[ Wjhether the answering service’s negligence in failing to call and alert Dr. Yerger combined with the healthcare providers’ negligence in causing Plaintiffs’ damages, which allegedly resulted from a delay in assessment and treatment of his ongoing condition. If so, they are jointly and divisibly liable. This is a question of fact that does not turn on Dexcomm’s status as non-healthcare providers [sic] or whether its negligence sound[s] in medical malpractice or ordinary negligence.8
We granted the Milberts’ writ application to review these issues.
LAW AND DISCUSSION
Standard of Review
Summary judgment was granted in favor of Dexcomm in the district court, which was affirmed on appeal. In Smitko v. Gulf South Shrimp, Inc., 2011-2566, p. 7 (La.7/2/12);
The motion for summary judgment asserted the petition filed in this case was
When summary judgment is granted in the context of statutory interpretation, there are no material issues of fact in dispute and the sole issue before us is a question of law as to the correct interpretation of the statute at issue. Vizzi v. Lafayette City-Parish Consol. Government, 2011-2648, p. 2 (La.7/2/12);
Analysis
A lawsuit asserting general negligence must be filed within one year from the day injury or damage is sustained. La. C.C. art. 3492. According to the Milberts’ petition, Dexcomm’s actions that gave rise to Mr. Milbert’s injuries occurred on September 7, 2008. The suit was filed in district court on December 23, 2009. On its face, the petition revealed that prescription had run unless the time limitation for filing suit was suspended or interrupted, and it was the Milberts’ burden to demonstrate why their claims had not prescribed. The Mil-berts contend Dexcomm is a joint tortfea-sor with health care providers against whom they filed a medical malpractice complaint. They seek the benefit of a provision of the MMA which suspends the running of the time limitations for filing suit against joint tortfeasors during the time a medical review panel considers a medical malpractice complaint.
The MMA provides for the limitation of recovery for acts of medical malpractice performed by those health care providers who have qualified under the Act. See
Dexcomm contends the reference in the statute to “all joint and solidary obligors, and all joint tortfeasors, including but not limited to health care providers, both qualified and not qualified” should be interpreted to suspend the running of prescription only against joint tortfeasors who are also health care providers. Dexcomm argues the phrase “both qualified and not qualified” injects a limitation on “all joint and solidary obligors, and all joint tortfea-sors.” We find this interpretation of the statutory provision to be untenable.
The words and phrases used in legislation must be interpreted as they are generally understood, unless they contain words of art or technical language. La. C.C. art. 11; Rando v. Anco Insulations, Inc., 2008-1163, p. 8 (La.5/22/09);
We find this interpretation to be correct considering the context in which the relied-upon language is found. The first sentence in
The second sentence of
We find the legislative intent in this provision to be clear, express and unambiguous, and the statute should be applied as written. If a non-health care provider is a joint tortfeasor with a health care provider, the rules which suspend the running of prescription against the health care provider, qualified or not qualified, will be applied to the non-health care provider.
Dexcomm argues our interpretation of the statute conflicts with our holdings in LeBreton v. Rabito, 97-2221 (La.7/8/98);
LeBreton addressed the effect of filing a medical malpractice lawsuit in district court before submitting the claim to a medical review panel, as required by
In Borel, the court answered the question whether the three year period in
Dexcomm also contends our interpretation of the statute impermissibly enlarges the time constraints on suing tortfeasors, as plaintiffs in some circumstances will have a longer time to file suit against a non-health care provider than might ordinarily occur. The fact that the time period for filing suit may be extended beyond the one year prescriptive period for negligence actions against a joint tortfeasor, or a joint or solidary obligor, is a direct result of the language and clear legislative intent of
Applying our holding to the facts here, we find the Milberts alleged negligent action by Dexcomm which occurred on September 7, 2008. The petition avers all of the injuries sustained by the Milberts were a result of the combined joint and several negligence of Dexcomm and the health care providers against whom a medical malpractice complaint was pending. The record shows the Milberts filed a timely medical malpractice complaint under the provisions of the MMA against the health care providers on August 28, 2009. The medical review panel rendered its decision on September 14, 2011, almost two years later. The Milberts’ suit against Dex-comm, alleged to be a joint tortfeasor with the health care providers made the subject of the medical review panel, was filed on December 23, 2009, well before the panel rendered its decision and well before the expiration of the time period for filing suit after the panel’s decision was rendered. See Guitreau v. Kucharchuk, 1999-2570 (La.5/16/00);
Finding the petition was timely filed does not end Dexcomm’s legal challenge to the Milberts’ petition. Even if we found
Louisiana courts resolve most negligence cases by employing a duty/risk analysis, under which a plaintiff must prove five separate elements: (1) whether the defendant had a duty to conform his conduct to a specific standard of care; (2) whether the defendant’s conduct failed to conform to the appropriate standard of
Dexcomm had a duty to act as a reasonable physician answering service.
“A joint tortfeasor is one whose conduct (whether intentional or negligent) combines with the conduct of another so as to cause injury to a third party.” Greer v. Johnson, 37,655 p. 5 (La.App. 2 Cir. 9/24/03);
In their opposition to Dexcomm’s motion for summary judgment, the Mil-berts asserted Mr. Milbert suffered one indivisible injury on September 7, 2008, when his pain and symptoms from acute compartment syndrome, an emergency surgical condition, went undiagnosed and untreated from 3:21 p.m., the time of the Milberts’ first call to Dexcomm, until 10:22 p.m., the time emergency surgery was started. This harm allegedly resulted from the actions or failure to act by multiple tortfeasors.
The Milberts assert Dexcomm employees failed to promptly and accurately forward their requests for emergency care and assistance to the on-call physician, even after the on-call physician instructed them to do so. The Milberts contend the hospital, through its nursing staff, failed to appropriately and promptly triage Mr. Milbert’s condition as a surgical emergency that required immediate attention. The Milberts assert the emergency room doctors at the hospital failed to timely and accurately evaluate Mr. Milbert’s condition. The Milberts claim Dr. Yerger failed to promptly contact the Milberts to advise them to immediately proceed to the emergency room and that he would meet them there.
Our review of the pleadings and argument shows the basis of the Milberts’ claim of injury is primarily the delay in the proper assessment and treatment of Mr. Milbert’s medical condition. Dexcomm’s asserted negligence is alleged to have contributed to this delay. More particularly, Dexcomm’s failure to promptly convey the Milberts’ messages to Dr. Yerger is alleged to have occurred contemporaneously and in combination with the negligence of
CONCLUSION
We find a non-health care provider may be a joint tortfeasor with a health care provider against whom a medical malpractice complaint has been filed, such that the suspension of the time limitations for filing suit under
REVERSED AND REMANDED
Notes
. A "pain pump” was explained in the petition to be a "peripheral catheter with an infusion pump to provide a continuous nerve block” which was “designed to administer analgesic for pain relief.” R., Vol. 1, p. 2.
. Compartment syndrome is described in the petition as severe vascular compromise. Deposition testimony attached as exhibits to the opposition to summary judgment describe this as a serious emergency complication which requires immediate surgery.
. R., Vol. 1, p. 81 (emphasis added).
. The Milberts claim they received notification of the decision of the medical review panel on September 16, 2011.
.The term "board,” in the context of the MMA, means the Patient’s Compensation Fund Oversight Board. See
. In Wells v. Zadeck, 2011-1232, p. 8-9 (La.3/30/12);
Although LSA-C.C. art. 3467 provides that "prescription runs against all persons unless exception is established by legislation,” Louisiana jurisprudence has long recognized the doctrine of contra non valen-tem as a means of suspending the running of prescription when the circumstances of a case fall within one of four categories. See Frank L. Maraist and Thomas C. Galligan, Louisiana Tort Law § 10 — 4(b), 222 (1996). Contra non valentem non currit praescriptio means that prescription does not run against a person who could not bring his suit. Harvey v. Dixie Graphics, Inc.,593 So.2d 351 , 354 (La.1992); see also, Cartwright v. Chrysler Corp.,255 La. 597 ,232 So.2d 285 , 287 (1970). This Court has recognized that the doctrine of contra non va-lentem is used to soften the occasional harshness of prescriptive statutes. Carter v. Haygood, 04-646 (La.1/19/05),892 So.2d 1261 , 1268.
In Plaquemines Parish Commission Council v. Delta Development Company, Inc.,502 So.2d 1034 , 1056 (La.1987), this Court held that "[tjhere is no question but that contra non valentem continues to be a viable exception to the running of liberative prescription in Louisiana.” This Court recognized the four instances where contra non valentem can be applied to prevent the running of prescription: (1) where there was some legal cause which prevented the courts or their officers from taking cognizance of or acting on the plaintiff’s action; (2) where there was some condition coupled with the contract or connected with the proceedings which prevented the creditor from suing or acting; (3) where the debtor himself has done some act effectually to prevent the creditor from availing himself of his cause of action; and (4) where the cause of action is not known or reasonably knowable by the plaintiff, even though this ignorance is not induced by the defendant. These categories allow "the courts to weigh the ‘equitable nature of the circumstances in each individual case' to determine whether prescription will be tolled." Id. at 1054, 1055.
In this case, the Milberts based their alternative argument to the motion for summary judgment on the fourth type of situation in which contra non valentem may apply, i.e. where the cause of action is not known or reasonably knowable by the plaintiff, even though this ignorance is not induced by the defendant.
. Milbert v. Answering Bureau, Inc.,
. Id., 2012-0632, p. 3;
. Milbert v. Answering Bureau, Inc., 2013-0022 (La.3/1/13);
. Guitreau held that when the 90 day period of suspension after the decision of the medical review panel is completed, plaintiffs in medical malpractice actions are entitled to the period of time under
. Deposition testimony attached as an exhibit to the Milberts' opposition indicates Dex-comm is an answering service for all types of businesses, and not only for medical or health care related businesses. However, in its motion for summary judgment, Dexcomm identified itself as "a physician answering service.” R„ Vol. l,p. 27, ¶ 7.
. See Frank L. Maraist & Thomas C. Galligan, Jr., Louisiana Tort Law § 12.04 (2004 ed.), p. 12-6. Although decided well before our present system of comparative fault, Russo v. Aucoin, 7 So.2d 744 (La.App. 1 Cir.1942) provides a useful discussion about joint tort-feasors: "The proximate cause of an accident may be the negligence of one person or it may be the negligence of several people. If it is the negligence of several people, that negligence may be their joint negligence, that is, negligence in which they participate jointly, acting together, or it may be separate negligence by each of them which, combining together, produces the unfortunate result: the accident.”
.La. C.C. art. 2324(A) provides: "He who conspires with another person to commit an intentional or willful act is answerable, in solido, with that person, for the damage caused by such act.” La. C.C. art. 1794 provides: "An obligation is solidary for the obli-gors when each obligor is liable for the whole performance. A performance rendered by one of the solidary obligors relieves the others of liability toward the obligee.” As the petition does not allege Dexcomm is solidarily liable with the health care providers, we need not address Dexcomm’s argument regarding solidarity.
.La. C.C. art. 2324(B) provides: "If liability is not solidary pursuant to Paragraph A, then liability for damages caused by two or more persons shall be a joint and divisible obligation. A joint tortfeasor shall not be liable for more than his degree of fault and shall not be solidarily liable with any other person for damages attributable to the fault of such other person, including the person suffering injury, death, or loss, regardless of such other person’s insolvency, ability to pay, degree of fault, immunity by statute or otherwise, including but not limited to immunity as provided in R.S. 23:1032, or that the other person’s identify is not known or reasonably ascertainable.” La. C.C. art. 1788 provides in pertinent part: “When different obligors owe together just one performance to one obligee, but neither is bound for the whole, the obligation is joint for the obligors.” La. C.C. art. 1789 provides in pertinent part: "When a joint obligation is divisible, each joint obligor is bound to perform, and each joint obligee is entitled to receive, only his portion.”
. La. C.C. art. 2323(A) and (B) provide, in pertinent part: "In any action for damages ... the degree or percentage of fault of all persons causing or contributing to the injury, death or loss shall be determined, regardless of whether the person is a party to the action or a nonparty.... The [foregoing] provisions ... shall apply to any claim for recovery of damages for injury, death or loss asserted under any law or legal doctrine or theory of liability, regardless of the basis of liability.”
. The Milberts' claim against the remaining joint tortfeasor, Dr. Ackal, is based on his placement of the pain pump on September 4, 2008. In their brief, the Milberts deny alleging any negligence on the part of Dexcomm for anything which occurred before Mr. Mil-bert’s discharge from the hospital on Friday, September 5, 2008.
. As Dexcomm raises only legal arguments to the Milberts’ claim, we do not address factual issues.