The important 'question presented in this appeal is whether the Magnuson-Moss Warranty Act permits or prohibits the enforcement of pre-dispute binding arbitration clauses within written warranties. We hold that the Magnuson-Moss Warranty Act permits binding arbitration and that a written warranty claim arising under the Magnuson-Moss Warranty Act may be subject to a valid pre-dispute binding arbitration agreement.
I. BACKGROUND
In October 1999, Michael Shane Davis and Heather N. Davis (“the Davises”) purchased a manufactured home constructed by Southern Energy Homes, Inc. (“Southern”). When'the Davises purchased the home, they signed a binding arbitration agreement contained within the manufactured home’s written warranty. The Davises later discovered multiple defects in the home and notified Southern of the problems. After Southern failed to correct the defects to the Davises’ satisfaction, the Davises filed suit in the Circuit Court of Lowndes County, Alabama, asserting claims for breach of express and implied warranties, violations of the Mag-nuson-Moss Warranty-Trade Commission Act (“MMWA” or “the Act”), negligent and wanton repair, and fraud. Southern removed the case to federal court and, in lieu of an answer, filed a Motion to Dismiss or, in the Alternative, to Compel Arbitration. The district court, relying on its prior decision in
Yeomans v. Homes of Legend, Inc.,
,11. ISSUES
(1) Whether Southern waived its right to appeal the district court’s order denying its Motion to Compel Arbitration when Southern conceded that the district court was bound by its prior decision in Yeomans.
(2) Whether the Magnuson-Moss Warranty Act permits or precludes enforcement of binding arbitration agreements with respect to written warranty claims.
III. STANDARD OF REVIEW
We review a district court’s order denying a motion to compel arbitration
de novo. Cunningham v. Fleetwood Homes of Ga., Inc., 253
F.3d 611, 614 (11th Cir.2001) (citing
Paladino v. Avnet Computer Techs., Inc.,
IV. DISCUSSION
A. Waiver of Right to Appeal
The Davises contend that Southern waived its right to appeal by acknowledging to the district court that the court *1271 was bound by its prior holding in Yeo-mans. We disagree that Southern waived its right to appeal. Southern argued in its initial motion and brief to the district court that Yeomans and the cases Yeomans relies upon are incorrect. Southern, therefore, maintained its position and did not waive its right to appeal. Thus, we must consider the merits of this appeal.
B. The MMWA and Binding Arbitration of Written Warranty Claims
In this appeal, Southern argues that, based upon the strong federal policy of enforcing valid arbitration agreements under the Federal Arbitration Act (“FAA”), the Davises must submit their written warranty claims to binding arbitration rather than file suit for breach of warranty. To support this argument, Southern notes that the Supreme Court continually enforces binding arbitration agreements of statutory claims and argues that the MMWA is similar to these other statutes because nothing in the MMWA’s text, legislative history, or underlying purposes evinces that Congress intended to preclude binding arbitration of written warranty claims. Southern also asserts that the Federal Trade Commission’s (“FTC”) regulations and interpretations, which prohibit binding arbitration of MMWA claims, are unreasonable, and thus, we should accord them no deference.
The Davises, conversely, assert that arbitration is an improper forum for MMWA claims and that the Act’s language, legislative history, and underlying purposes compel a conclusion that dispute settlement procedures cannot be binding under the MMWA. The Davises argue that § 2310(a) of the MMWA, which states that consumers must resort to a warrantor’s informal dispute settlement mechanism before commencing a civil action, necessarily implies that the decision of any informal settlement procedure may not be binding. They reason that Congress’ use of different terminology to describe the settlement procedures of § 2310(a) throughout the MMWA’s text and legislative history, combined with the absence of any statutory definition for the terms, establishes that Congress used the terms “dispute settlement procedures” and “dispute settlement mechanisms” only as generic terms, and thereby included binding arbitration as a type of alternative dispute resolution procedure. The Davises also argue that this court must defer to the FTC regulations, which reject binding arbitration of written warranty claims arising under the MMWA, because the FTC reasonably interpreted the MMWA in these regulations.
We recognize that state and federal courts are sharply divided on whether the MMWA permits pre-dispute binding arbitration of written warranty claims.
Compare Boyd v. Homes of Legend, Inc.,
1. MMWA
Congress passed the MMWA in 1975 in response to an increasing number of consumer complaints regarding the inadequacy of warranties on consumer goods. See H.R.Rep. No. 93-1107 (1974), reprinted, in 1974 U.S.C.C.A.N. 7702, 7705-11. The purpose of the MMWA is “to improve the adequacy of information available to consumers, prevent deception, and improve competition in the marketing of consumer products....” 15 U.S.C. § 2302(a) (1994). In order to advance these goals, § 2310(d) of the MMWA provides a statutory private right of action to consumers “damaged by the failure of a supplier, warrantor, or service contractor to comply with any obligation under this chapter, or under a written warranty, implied warranty, or service contract....” Id. § 2310(d)(1). Consumers may sue for a MMWA violation in either state or federal court. Id.
In order to encourage settlements by means other than civil lawsuits, § 2310(a) allows a warrantor to include a provision for an informal dispute settlement mechanism in a warranty. Id. § 2310(a)(3); see also H.R.Rep. No. 93-1107 (1974), reprinted in 1974 U.S.C.C.A.N. 7702, 7722 (“Congress declares it to be its policy to encourage warrantors to establish procedures whereby consumer disputes are fairly and expeditiously settled through informal dispute settlement mechanisms.”). Although the MMWA does not define “informal dispute settlement procedure,” it does provide that if a warrantor incorporates a § 2310(a) informal dispute settlement procedure into the warranty, the provision must comply with the minimum requirements that the FTC prescribes. 15 U.S.C. § 2310(a)(2). If the informal dispute settlement procedure properly complies with the FTC’s minimum requirements, and if the written warranty requires that the consumer “resort to such procedure before pursuing any legal remedy under this section respecting such warranty, the consumer may not commence a civil action ... under subsection (d) of this section unless he initially resorts to such procedure.... ” Id. § 2310(a)(3).
2. FAA
Congress enacted the FAA in 1925 to reverse the longstanding judicial hostility towards arbitration and “to place arbitration agreements on the same footing as other contracts.”
EEOC v. Waffle House, Inc.,
A written provision in any ... contract evidencing a transaction involving commerce to settle by arbitration a controversy thereafter arising out of such contract or transaction, or the refusal to perform the whole or any part thereof, *1273 or an agreement in writing to submit to arbitration an existing controversy arising out of such a contract, ... shall be valid, irrevocable, and enforceable, save upon such grounds as exist at law or in equity for the revocation of any contract.
9 U.S.C. § 2 (1994). The Supreme Court has interpreted § 2 of the FAA as “a congressional declaration of a liberal federal policy favoring arbitration agreements.”
Moses H. Cone Mem’l Hosp. v. Mercury Constr. Corp.,
Generally, a court should enforce an arbitration agreement according to its terms, and no exception exists for a cause of action founded on statutory rights.
Mitsubishi Motors Corp. v. Soler Chrysler-Plymouth, Inc.,
3. McMahon Test
Turning to whether Congress intended to preclude arbitration of a statutory claim, we follow the Supreme Court’s
McMahon
test.
McMahon,
a. McMahon Factor One:
MMWA’s Text
The MMWA’s text does not expressly prohibit arbitration and, in fact, fails to directly mention either binding arbitration or the FAA. Nevertheless, the Davises argue that the MMWA reserves strictly a judicial forum for consumers by providing a private right of action for consumers. The Supreme Court, however, has held that a statute’s provision for a private right of action alone is inadequate to show that Congress intended to prohibit arbitration.
Gilmer,
The Davises also argue that because § 2310(d) lists only two exceptions to the private right of action, the internal dispute settlement procedure referenced in § 2310(a) and the class action exception referenced in § 2310(e),
3
Congress intended to preclude any other method of dispute resolution, including binding arbitration.
See Transamerica Mortgage Advisors, Inc. v. Lewis,
In
Cunningham v. Fleetwood Homes of Ga., Inc.,
we noted that the district court erred “in concluding that, standing alone, the presence of the non-binding § 2310 mechanism in the statutory text requires the conclusion that Magnuson-Moss claims may not be the subject of binding arbitration agreements.”
b. McMahon Factor Two:
Legislative History
The second factor the Supreme Court instructs us to examine in determining Congress’ intent to preclude the application of the FAA is the MMWA’s legislative history.
See McMahon,
The Davises have proved only that the MMWA’s legislative history is ambiguous at most. When considering a preliminary draft of the MMWA, the Senate reflected that “it is Congress’ intent that warrantors of consumer products cooperate with government and private agencies to establish informal dispute settlement mechanisms that take care of consumer grievances without the aid of litigation
or formal arbitration.”
S.Rep. No. 91-876, at 22-23 (1970) (emphasis added). As the Fifth Circuit concluded, “there is still no evidence that Congress intended binding arbitration to be considered an informal dispute settlement procedure. Therefore the fact that any informal dispute settlement procedure must be non-binding, does not imply that Congress meant to preclude binding arbitration, which is of a different nature.”
Walton,
c. McMahon Factor Three: The MMWA’s Underlying Purposes
The last
McMahon
factor requires us to examine the purposes of the MMWA to determine whether the MMWA and the FAA conflict.
See McMahon,
The MMWA’s legislative history also indicates that Congress was concerned with addressing the unequal bargaining power between warrantors and consumers with the enactment of the MMWA, thus creating another possible purpose.
5
Unequal bargaining power alone, however, is not a sufficient reason to never enforce an arbitration agreement of a statutory claim.
Gilmer,
4. FTC Regulations and the Chevron Test
The Davises further argue that we must defer to the FTC regulations, which prohibit binding arbitration. Section 2310(a) authorizes the FTC to promulgate regulations for the MMWA’s internal dispute settlement procedures. 15 U.S.C. § 2310(a)(2). The FTC defines “mechanism” as “an informal dispute settlement procedure which is incorporated into the terms of a written warranty to which any provision of Title I of the Act applies, as provided in section 110 of the Act.” 16 C.F.R. § 703.1(e) (2002). The FTC has clearly stated that the mechanism is only a precursor to litigation and never binding. Id. § 700.8 (“A warrantor shall not indicate in any written warranty or service contract either directly or indirectly that the decision of the warrantor, service contractor, or any designated third party is final or binding in any dispute concerning the warranty or service contract.”). Specifically, the FTC regulations provide that “[decisions of the Mechanism shall not be legally binding on any person.” Id. § 703.5(j). In its interpretive regulations, the FTC has defined “mechanism” broadly, to include all non-judicial resolution procedures, including arbitration. See 40 Fed.Reg. 60167, 60210 (1975) (stating that binding arbitration is a “mechanism [ ] whose decisions would be legally binding”); see also 40 Fed.Reg. 60618, 60211 (1975) (stating that a “reference within the written warranty to any binding, non-judicial remedy is prohibited by the Rule and the Act”).
In determining whether we should defer to the FTC’s interpretation of the MMWA, we look to the Supreme Court’s decision of
Chevron U.S.A., Inc. v. Natural Res. Def. Council, Inc.,
When a court reviews an agency’s construction of the statute which it administers, it is confronted with two questions. First, always, is the question whether Congress has directly spoken to the precise question at issue. If the intent of Congress is clear, that is the end of the matter; for the court, as well as the agency, must give effect to the unambiguously expressed intent of Congress. If, however, the court determines Congress has not directly addressed the precise question at issue, the court does not simply impose its own construction on the statute, as would be necessary in the *1278 absence of an administrative interpretation. Rather, if the statute is silent or ambiguous with respect to the specific issue, the question for the court is whether the agency’s answer is based on a permissible construction of the statute.
Chevron,
a. Congress’ intent
“Addressing the first prong of the
Chevron
inquiry ... we begin by examining the language in the enforcement provision itself.”
Smith v. BellSouth Teleccomm.,
b. Reasonableness of the FTC’s construction
The second prong of the
Chevron
inquiry requires us to determine whether the FTC’s construction of the statute is reasonable.
See Chevron,
First, as the Staff Report indicates, Congressional intent was that decisions of Section 110 Mechanisms not be legally binding. Second, even if binding Mechanisms were contemplated by Section 110 of the Act, the Commission is not prepared, at this point in time, to develop guidelines for a system in which consumers would commit themselves, at the *1279 time of product purchase, to resolve any difficulties in a binding, but non-judicial, proceeding. The Commission is not now convinced that any guidelines which it set out could ensure sufficient protection for consumers.
40 Fed.Reg. 60167, 60210 (1975). In light of the FTC’s reasoning, we conclude its rationale is unreasonable and do not defer to it.
In the legislative regulations, the FTC bases its construction on Congress’ grant of concurrent jurisdiction.
See
16 C.F.R. § 700.8. As we previously discussed, a statute’s provision for a judicial forum does not preclude enforcement of a binding arbitration agreement under the FAA.
See infra
pp. 1273-74. Thus, the FTC’s motive behind the legislative regulation is contradictory to Supreme Court rationale, and we conclude that its interpretation is unreasonable.
See McMahon,
The dissent in
Walton,
which holds that the FTC regulations are reasonable, admits that “deference might be inappropriate if the FTC’s concerns about the impact of binding arbitration on consumers were attributable to the Commission’s reliance on the Supreme Court’s expressed hostility towards arbitration in now-abandoned cases such as
Wilko.”
The Commission examined the legality and the merits of mandatory binding arbitration clauses in written consumer products warranties when it promulgated Rule 703 in 1975. Although several industry representatives at that time had recommended that the Rule allow warrantors to require consumers to submit to binding arbitration, the Commission rejected that view as being contrary to the congressional intent. The Commission based this decision on its analysis of the plain language of the Warranty Act.
V. CONCLUSION
After a thorough review of the MMWA and the FAA, combined with the strong federal policy favoring arbitration, we hold that written warranty claims arising under the Magnuson-Moss Warranty Act may be subject to valid binding arbitration agreements. Accordingly, we reverse the judgment of the district court and remand this case for further proceedings consistent with this opinion.
REVERSED and REMANDED.
Notes
. In
Cunningham v. Fleetwood Homes of Ga.,
. We understand that arbitration agreements, like any other contract, are subject to general contract law and defenses. "Of course, courts should remain attuned to well-supported claims that the agreement to arbitrate resulted from the sort of fraud or overwhelming economic power that would provide grounds 'for the revocation of any contract.’ "
Mitsubishi Motors Corp.,
. Section 2310(e) is irrelevant to the present discussion.
. The Davises also assert that the Senate intended to bar binding arbitration in the following legislative history:
For many years warranties have confused and misled the American consumer. A warranty is a complicated legal document whose full essence lies buried in myriads of reported legal decisions and in complicated State codes of commercial law. The consumer's understanding of what a warranty on a particular product means to him frequently does not coincide with the legal meaning.... Typically, a consumer today cannot bargain with consumer product manufacturers or suppliers to obtain a warranty or to adjust the terms of a warranty voluntarily offered. Since almost all consumer products sold today are typically done so with a contract of adhesion, there is no bargaining over contractual terms. S. Rep. No. 93-151, quoted in 40 Fed.Reg. 60168 (1975). Although several other courts have found this language persuasive, see, e.g., Boyd v. Homes of Legend, Inc.,981 F.Supp. 1423 , 1439 (M.D.Ala.1997), we do not. Instead, we conclude that this passage only expresses Congress' concerns over the complexities of warranties and the unequal bargaining power between warrantors and consumers. The passage does not, however, prohibit binding arbitration. To hold otherwise would be to revert to a Wilko attitude towards arbitration. See Rodriguez de Quijos,490 U.S. at 481 ,109 S.Ct. at 1920 ("To the extent that Wilko rested on suspicion of arbitration as a method of weakening the protections afforded in the substantive law to would-be complainants, it has fallen far out of step with our current strong endorsement of the federal statutes favoring this method of resolving disputes.”).
. See note 4.
. In
Walton,
the Fifth Circuit held that because Congress did not evince a clear intent to prohibit arbitration in the MMWA, "[t]he clear congressional intent in favor of enforcing valid arbitration agreements controls in this case.”
. The
Chevron
standard of deference appears to apply only to the FTC’s legislative regulations, and not to the FTC’s interpretive regulations.
See Walton,
. The FTC admits that, under the MMWA, "warrantors are not precluded from offering a binding arbitration option to consumers after a warranty dispute has arisen.” 64 Fed. Reg. 19700, 19708 (Apr. 22, 1999) (citing 40 Fed.Reg. 60168, 60211 (1975)). As to pre-dispute binding arbitration, however, "[l]he Commission believes that [its original] interpretation continues to be correct.” 64 Fed. Reg. 19700, 19708 (Apr. 22, 1999).
